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Rachel: Hello, you're chatting with Rachel. How may I help you?
Elliot Hutchins: hello I need urgent assistance I heard someone in my house and I wasn't expecting anybody I'm currently hiding under my bed messaging you on my mobile phone as I'm scared to talk on the phone as it may alert the person to my location and I am defenseless
Elliot Hutchins: I'm shaking right now I don't know what to do
Rachel: what is your address please?
Elliot Hutchins: my address is 10 hill hook road
Elliot Hutchins: sutton coldfield
Elliot Hutchins: my post code is b74 4ef
Elliot Hutchins: i need help
Rachel: i will get help to you stay on the chat
Rachel: what can you hear
Elliot Hutchins: i heard 2 people speaking in my living room area
Elliot Hutchins: 1 had a local accent
Elliot Hutchins: and the other had a cockney accent
Rachel: what are they saying
Elliot Hutchins: i cant make out the words i also heard my door being unlocked around 10 minutes ago
Elliot Hutchins: i forgot to lock my door
Elliot Hutchins: i forgot to lock the front door
Elliot Hutchins: to my house
Rachel: are you there alone?
Elliot Hutchins: yes im alone in my house right now
Elliot Hutchins: can u send help
Elliot Hutchins: please
Rachel: help is being arranged
Elliot Hutchins: okay
Rachel: is this a house or flat?
Elliot Hutchins: a house
Rachel: what can you hear?
Elliot Hutchins: just silence right now i heard voices 2 minutes ago but now nothing
Rachel: anything else
Rachel: police are on the way
Elliot Hutchins: ok good
Elliot Hutchins: im scared right now
Elliot Hutchins: but it's good that help is on the way
Elliot Hutchins: i still can't hear anything
Rachel: what is your number please?
Elliot Hutchins: my phone number or my house phone?
Elliot Hutchins: if it's my phone then
Elliot Hutchins: the number is
Rachel: both
Elliot Hutchins: 07465217663
Elliot Hutchins: my house phone
Elliot Hutchins: is
Elliot Hutchins: 0121 484 4691
Rachel: officers will be there shortly
Elliot Hutchins: please hurry
Rachel: anything else to add?
Elliot Hutchins: no
Rachel: i will end the chat
Elliot Hutchins: ok
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