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Cobit2019quiz.txt

Feb 24th, 2021
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  1. ____ components are described in the COBIT core model and apply in principle to any situation,Generic
  2.  
  3. _____ are factors that individually or collectively contribute tot eh good operation of the enterprise's governance system over I&T,Components
  4.  
  5. ______ components are based on generic components but are tailored for a specific purpose or context within a focus area,Variants
  6.  
  7. ______ ensures that:
  8. Stakeholder needs, conditions, and options are evaluated to determine balance, agreed-on enterprise objectives
  9. Direction is set through prioritization and decision making
  10. Performance and compliance are monitored against agreed-on direction and objectives,Governance
  11.  
  12. ______ Plans, builds, runs, and monitors activities, in alignment with the direction set by the governance body, to achieve the enterprise objectives,Management
  13.  
  14. _________ represents a general term for all activities and methods.
  15. It expresses how well the governance and management system and all the components of an enterprise work, and how they can be improved to achieve the required level,Performance management
  16.  
  17. ____________ are associated with maturity levels,focus areas
  18.  
  19. ______________ are associated with capability levels,process activities
  20.  
  21. ______________ are factors that can influence the design of an enterprise's governance system and position it for success in the use of I&T.
  22. A.Components of the governance system
  23. B.Alignment goals
  24. C.Design factors,C
  25.  
  26. "A governance framework should align to relevant major related standards, frameworks, and regulations" is an example of which Governance Framework Principle?,Align to major standards
  27.  
  28. "A governance framework should be based on a conceptual model, identifying the key components and relationships among components, to maximize consistency and allow automation" is an example of which Governance Framework Principle?,Based on conceptual model
  29.  
  30. "A governance framework should be open and flexible. It should allow the addition of new content and the ability to address new issues in the most flexible way, while maintaining integrity and consistency" is an example of which Governance Framework Principle?,Open and flexible
  31.  
  32. "A governance system for enterprise I&T is buitl from a number of components that can be of different types and that work together" is an example of which Governance System Principle?,Holistic approach
  33.  
  34. "A governance system should be customized to the enterprise's needs, using a set of design factors as parameters to customize and prioritize the governance system components" is an example of which Governance System Principle?
  35. A.Tailored to enterprise needs
  36. B.Open and flexible
  37. C.Goals cascade,A
  38.  
  39. "A governance system should be dynamic. This means when one or more of the design factors are changed, the impact of these changes must be considered" is an example of which Governance System Principle?,Dynamic governance system
  40.  
  41. "A governance system should be tailored to the enterprise's needs, using a set of design factors as parameters to customize and prioritize the governance system components" is an example of which Governance System Principle?,Tailored to enterprise needs
  42.  
  43. "A governance system should clearly distinguish between governance and management" is an example of which Governance System Principle?,Governance distinction from management
  44.  
  45. "A governance system should cover the enterprise end to end, focusing not only on the IT functions but on all I&T" is an example of which Governance System Principle?,End-to-end Governance system
  46.  
  47. "An organized set of practices and activities to achieve certain objectives and produce a set of outputs that support achievement of overall IT-related goals" is a description of which of the following?
  48. A.Process Design Factor
  49. B.Organizational Structures Component
  50. C.Process Component,C
  51.  
  52. "Each enterprise needs a governance system to satisfy stakeholder needs and to generate value from the use of I&T" is an example of which Governance System Principle?,Provide stakeholder value
  53.  
  54. "Provides guidance on how to organize and monitor performance of I&T across the enterprise" is associated with which of the following internal stakeholders?
  55. A.Boards
  56. B.Business partner
  57. C.Executive management,C
  58.  
  59. A _______ describes a certain governance topic, domain, or issue that can be addressed by a collection of governance and management objectives and their components,focus area
  60.  
  61. A ____________ is an internal or external event, condition, or key issue that serves as a stimulus for change,change driver
  62.  
  63. A governance or management objective always relates to _____ and a series of related components of other types to help achieve the objective.
  64. A.compliance requirements
  65. B.one process
  66. C.one governance framework principle,B
  67.  
  68. A rating of FULLY indicates which of the following?
  69. A.The capability level is achieved for more than 85 percent.
  70. B.The capability level is achieved between 15 percent and 50 percent.
  71. C.The capability level is achieved less than 15 percent.,A
  72.  
  73. COBIT 2019 defines _____ as a measure of how well a process is implemented and performing,capability level
  74.  
  75. COBIT 2019 defines ___________ as a performance measure on the focus area level,maturity level
  76.  
  77. COBIT 2019 Performance management supports which industry-based process capability scheme?
  78. A.CMMI-based process capability scheme.
  79. B.COBIT has its own capability scheme and does not support any industry-based frameworks.
  80. C.Skills Framework for the Information Age (SFIA).,A
  81.  
  82. COBIT is NOT,Limited to the IT department
  83. A full description of the whole IT environment of an enterprise
  84. An IT technical framework to manage all technology
  85. Make or prescribe any IT-related decisions
  86.  
  87. COBIT is,Aimed at the whole enterprise
  88. Makes a clear distinction between governance and management
  89.  
  90. Components of a governance system include:,PPOCISP
  91. Processes
  92. Policies, principles, and frameworks
  93. Organizational structure
  94. Culture, ethics, and behavior
  95. Information
  96. Services
  97. People, skills, competencies
  98.  
  99. Designing a tailored governance system will result in recommendations for prioritizing governance and management objectives or related governance system components, for ____________, or for adopting specific variants of a governance system component.
  100. A.target capability levels
  101. B.documenting the four enabler dimensions
  102. C.documenting the most appropriate accountabilities and responsibilities,A
  103.  
  104. During phase 7 of the Implementation lifecycle, which of the following tasks would be part of Change Enablement?
  105.  
  106. A.Review effectiveness
  107. B.Monitor and evaluate
  108. C.Sustain,C
  109.  
  110. During which phase in the implementation lifecycle would you review effectiveness?,Phase 7 How do we keep the momentum going?
  111.  
  112. EGIT is fundamentally concerned with ____,value delivery
  113.  
  114. Enterprise governance of I&T (EGIT) is,EGIT is an integral part of corporate governance.
  115. Exercised by the board that oversees the definition and implementation of processes, structures and relational mechanisms.
  116. Enables both business and IT people to execute their responsibilities in support of business/IT alignment.
  117. Enables creation of business value from I&T-enabled business investments.
  118.  
  119. Enterprise strategy is realized through the achievement of a set of _____________,Enterprise goals
  120.  
  121. Governance ________ are factors that, individually and collectively, contribute to the good operations of the enterprise's governance system over I&T and were known as enablers in COBIT 5.
  122. A.components
  123. B.goals
  124. C.practices,A
  125.  
  126. How many capability levels are there?,6 (they are 0-5)
  127.  
  128. How many Governance and Management Objectives are in the COBIT Core?
  129. A.5
  130. B.37
  131. C.40,C
  132.  
  133. How many maturity levels are there?,6 (they are 0-5)
  134.  
  135. I&T related issues are ____________,risks that have materialized
  136. aka pain points
  137.  
  138. Identify the correct type of stakeholder (internal or external) for the following:
  139. Boards
  140. Executive Management
  141. Regulators
  142. Business Partners
  143. Business Managers
  144. IT Managers
  145. IT Vendors
  146. Assurance Providers
  147. Risk Management,Only 3 external are:
  148. REGULATOR
  149. BUSINESS PARTNER
  150. IT VENDOR
  151.  
  152. In Phase 1 of the Implementation lifecycle, a _________ is identified as an internal or external event, condition or key issue that serves as a stimulus for change.
  153. A.Governance objective
  154. B.Business case
  155. C.Change driver,C
  156.  
  157. In the "Role of IT" Design factor, which of the following describes a FACTORY IT role?,When IT fails, there is an immediate impact on the running and continuity of the business process and services. However, IT is not seen as a driver for innovation business processes and services
  158.  
  159. In the "Role of IT" Design factor, which of the following describes a STRATEGIC IT role?
  160. A.IT is critical for both running and innovating the organization's business processes and services.
  161. B.When IT fails, there is an immediate impact on the running and continuity of the business processes and services. However, IT is not seen as a driver for innovating business processes and services.
  162. C.IT is not crucial for the running and continuity of the business process and services, nor for their innovation.,A
  163.  
  164. In the "Role of IT" Design factor, which of the following describes a SUPPORT IT role?,IT is not crucial for the running and continuity of the business process and services, nor for their innovatio
  165.  
  166. In the "Role of IT" Design factor, which of the following describes a TURNAROUND IT role?,IT is seen as a driver for innovating business processes and services. At this moment, however, there is not a critical dependency on IT for the current running and continuity of the business processes and services
  167.  
  168. In which governance and management domain would the governing body evaluate strategic options, direct senior management on the chosen strategic options and monitor the achievement of the strategy?,EDM Evaluate, Direct, and Monitor
  169.  
  170. In which phase of the implementation lifecycle would an enterprise "Define the Road Map" for the implementation?
  171. A.Phase 3, Where do we want to be?
  172. B.Phase 6, Did we get there?
  173. C.Phase 1, Assess Current State,A
  174.  
  175. In which phase of the implementation lifecycle would you initiate the program?,Phase 1 What are the drivers
  176.  
  177. In which phase of the implementation road map would current change drivers be identified?,Phase 1 What are the drivers?
  178.  
  179. In which phase of the implementation road map would I&t-related objectives be aligned with enterprise strategies and risk, and prioritizes the most important enterprise goals, alignment goals, and processes?,Phase 2 Where are we now?
  180.  
  181. In which phase of the implementation road map would targets for improvement be set folllowed by a gap analysis to identify possible solutions?,Phase 3 Where do we want to be?
  182.  
  183. In which phase of the implementation road map would you define projects supported by justifiable business cases and a change planfor implementation?,Phase 4 What needs to be done?
  184.  
  185. In which phase of the implementation road map would you focus on sustainable transition of the improved practices into normal business operations?,Phase 6 Did we get there?
  186.  
  187. In which phase of the implementation road map would you implement the proposed solution via day to day practices and establish measures and monitoring systems to ensure business alignment is achieved and performance can be measured?,Phase 5 How do we get there?
  188.  
  189. In which phase of the implementation road map would you review the overall success, identify further requirements, and prioritize further opporunities to improve?,Phase 7 How do we keep the momentum going?
  190.  
  191. In which stage of the Governance System Design Workflow would an enterprise consider the current I&T-related issues?
  192. A.Understand enterprise strategy
  193. B.Determine the initial scope of the governance system
  194. C.Plan program,B
  195.  
  196. In which step of the Governance System Design Workflow would you resolve inherent priority conflicts?
  197. A.Step 2, Determine the initial scope of the governance system
  198. B.Step 4, Conclude the governance system design
  199. C.Step 1, What are the drivers?,B
  200.  
  201. List the design factors,Enterprise strategy
  202. Enterprise goals
  203. Risk Profile
  204. I&T related issues
  205. ------------------------
  206. Threat landscape
  207. Compliance requirements
  208. Role of IT
  209. Sourcing model for IT
  210. IT implementation methods
  211. Technology adoption strategy
  212. Enterprise size
  213.  
  214. Management ensures that:
  215. A.IT plans, builds, runs and monitors activities, in alignment with the direction set by the governance body, to achieve the enterprise objectives.
  216. B.Stakeholder needs, conditions and options are evaluated to determine balanced, agreed-on enterprise objectives.
  217. C.Direction is set through prioritization and decision making.
  218. ●,A
  219.  
  220. Match the descriptions of the governance and management objectives as they are described in the Governance and Management Objectives guide:
  221. Domain name, focus area, governance or management objective name, description, purpose statement,High Level Information
  222.  
  223. Match the descriptions of the governance and management objectives as they are described in the Governance and Management Objectives guide:
  224. Processes, Organizational structures, Information flows and items, People, skills and competencies, Policies and frameworks, Culture, ethics and behavior, Services, infrastructure and applications,Related Components
  225.  
  226. Match the descriptions of the governance and management objectives as they are described in the Governance and Management Objectives guide:
  227. Standards, frameworks and compliance requirements, Detailed reference,Related Guidance
  228.  
  229. Match the descriptions of the governance and management objectives as they are described in the Governance and Management Objectives guide:
  230. Supported alignment goals, applicable enterprise goals, example metrics,Goals Cascade
  231.  
  232. Match the descriptions of the system design workflow with the correct description:
  233. Conclude the governance system,Step 4
  234.  
  235. Match the descriptions of the system design workflow with the correct description:
  236. Determine the initial scope of the governance system,Step 2
  237.  
  238. Match the descriptions of the system design workflow with the correct description:
  239. Refine the scope of the governance system,Step 3
  240.  
  241. Match the descriptions of the system design workflow with the correct description:
  242. Understand the enterprise context and strategy,Step 1
  243.  
  244. Match the domain with the appropriate description:
  245. Deliver I&T operational product and service outcomes as planned.,DSS01: Managed Operations
  246.  
  247. Match the domain with the appropriate description:
  248. Enable the right knowledge, skills and behaviors to create improved outcomes, increased confidence, mutual trust and effective use of resources that stimulate a productive relationship with business stakeholders.,APO08: Managed Relationships
  249.  
  250. Match the domain with the appropriate description:
  251. Ensure that I&T-related enterprise risk does not exceed the enterprise's risk appetite and risk tolerance, the impact of I&T risk to enterprise value is identified and managed, and the potential for compliance failures is minimized.,EDM03: Ensured Risk Optimization
  252.  
  253. Match the domain with the appropriate description:
  254. Implement solutions safely and in line with the agreed expectations and outcomes.,BAI07
  255. BAI07: Managed IT Change Acceptance and Transitioning
  256.  
  257. Match the Focus area MATURITY levels with the correct definition:
  258. Defined- enterprise wide standards provide guidance across the enterprise,L3
  259.  
  260. Match the Focus area MATURITY levels with the correct definition:
  261. Incomplete- work may or may not be completed toward achieving the purpose of governance and management objectives in the focus are,L0
  262.  
  263. Match the Focus area MATURITY levels with the correct definition:
  264. Initial- work is completed, but the full goal and intent of the focus area are not yet achieved,L1
  265.  
  266. Match the Focus area MATURITY levels with the correct definition:
  267. Managed- planning and performance measurement take place, although not yet in a standardized way,L2
  268.  
  269. Match the Focus area MATURITY levels with the correct definition:
  270. Optimizing- The enterprise is focused on continual improvement,L5
  271.  
  272. Match the Focus area MATURITY levels with the correct definition:
  273. Quantitative- The enterprise is data driven with quantitative performance improvement,L4
  274.  
  275. Match the governance component with the definition provided:
  276. Describe an organized set of practices and activities to achieve certain objectives and produce a set of outputs that support achievement of overall IT-related goals.,Processes
  277.  
  278. Match the governance component with the definition provided:
  279. Includes all information produced and used by the enterprise.,Information Flows and Items
  280.  
  281. Match the governance component with the definition provided:
  282. Includes technology and applications that provide the enterprise with the governance system for I&T processing.,Services, infrastructure and applications
  283.  
  284. Match the governance component with the definition provided:
  285. Often underestimated as factors in the success of governance and management activities.,Culture, Ethics and Behavior
  286.  
  287. Match the governance component with the definition provided:
  288. Required for good decisions, execution of corrective action and successful completion of all activities.,People, Skills and Competencies
  289.  
  290. Match the governance component with the definition provided:
  291. The key decision-making entities in an enterprise.,Organizational Structures
  292.  
  293. Match the governance component with the definition provided:
  294. Translates desired behavior into practical guidance for day-to-day management.,Principles, Polices and Procedures
  295.  
  296. Match the stakeholder with the appropriate benefits:
  297. Helps to ensure the enterprise is compliant with applicable rules and regulations and has the right governance system in place to manage and sustain compliance.,Regulators
  298.  
  299. Match the stakeholder with the appropriate benefits:
  300. Helps to manage dependency on external service providers, get assurance over IT, and ensure the existence of an effective and efficient system of internal controls,Assurance Providers
  301.  
  302. Match the stakeholder with the appropriate benefits:
  303. Provides guidance on how best to build and structure the IT department, manage performance of IT, run an efficient and effective IT operation, control IT costs, align IT strategy to business priorities, etc.,IT Managers
  304.  
  305. Match the stakeholder with the appropriate benefits:
  306. Provides guidance on how to organize and monitor performance of I&T across the enterprise.,Executive Management
  307.  
  308. More information and detailed guidance on how to use the design factors for designing a governance system can be found in the ___________ publication.
  309. A.COBIT 2019 Implementation Guide
  310. B.COBIT 2019 Design Guide
  311. C.COBIT 2019 Enabler Guide,B
  312.  
  313. Phase _________ of the Implementation lifecycle sets a target for improvement followed by a gap analysis to identify potential solutions.
  314.  
  315. A.3, Where do we want to be?
  316. B.1, What are the drivers?
  317. C.2, What needs to be done,A
  318.  
  319. Select the stakeholder who receives the following benefit of COBIT.
  320. "Helps to ensure that a business partner's operations are secure, reliable, and compliant with applicable rules and regulations"
  321.  
  322. Boards
  323. Executive Management
  324. Business Managers
  325. IT Managers
  326. Assurance Providers
  327. Risk Management
  328. Regulators
  329. Business Partners
  330. IT Vendors,Business partners
  331.  
  332. Select the stakeholder who receives the following benefit of COBIT.
  333. "Helps to ensure that an IT vendor's operations are secure, reliable, and compliant with applicable rules and regulations"
  334.  
  335. Boards
  336. Executive Management
  337. Business Managers
  338. IT Managers
  339. Assurance Providers
  340. Risk Management
  341. Regulators
  342. Business Partners
  343. IT Vendors,IT vendors
  344.  
  345. Select the stakeholder who receives the following benefit of COBIT.
  346. "Helps to ensure the enterprise is complian with applicable rules and regulations and has the right governance system in place to manage and sustain compliance"
  347.  
  348. Boards
  349. Executive Management
  350. Business Managers
  351. IT Managers
  352. Assurance Providers
  353. Risk Management
  354. Regulators
  355. Business Partners
  356. IT Vendors,Regulators
  357.  
  358. Select the stakeholder who receives the following benefit of COBIT.
  359. "Helps to ensure the identification and management of all IT-related risk"
  360.  
  361. Boards
  362. Executive Management
  363. Business Managers
  364. IT Managers
  365. Assurance Providers
  366. Risk Management
  367. Regulators
  368. Business Partners
  369. IT Vendors,Risk management
  370.  
  371. Select the stakeholder who receives the following benefit of COBIT.
  372. "Helps to manage dependency on external service providers, get assurance over IT, and ensure the existence of an effective and efficient system of internal controls"
  373.  
  374. Boards
  375. Executive Management
  376. Business Managers
  377. IT Managers
  378. Assurance Providers
  379. Risk Management
  380. Regulators
  381. Business Partners
  382. IT Vendors,Assurance providers
  383.  
  384. Select the stakeholder who receives the following benefit of COBIT.
  385. "Helps to understand how to obtain the I&T solutions enterprises require and how best to exploit new technology for new strategic opportunities"
  386.  
  387. Boards
  388. Executive Management
  389. Business Managers
  390. IT Managers
  391. Assurance Providers
  392. Risk Management
  393. Regulators
  394. Business Partners
  395. IT Vendors,Business Managers
  396.  
  397. Select the stakeholder who receives the following benefit of COBIT.
  398. "Provides guidance on how best to build and structure the IT department, manage performanc of IT, run an efficient and effective IT operation, control IT costs, align IT strategy to business priorities, etc."
  399.  
  400. Boards
  401. Executive Management
  402. Business Managers
  403. IT Managers
  404. Assurance Providers
  405. Risk Management
  406. Regulators
  407. Business Partners
  408. IT Vendors,IT managers
  409.  
  410. Select the stakeholder who receives the following benefit of COBIT.
  411. "Provides guidance on how to organize and monitor performance of I&T across the enterprise"
  412.  
  413. Boards
  414. Executive Management
  415. Business Managers
  416. IT Managers
  417. Assurance Providers
  418. Risk Management
  419. Regulators
  420. Business Partners
  421. IT Vendors,Executive management
  422.  
  423. Select the stakeholder who receives the following benefit of COBIT.
  424. "Provides insights on how to get value from the use of I&T and explains relevant board responsibilities"
  425.  
  426. Boards
  427. Executive Management
  428. Business Managers
  429. IT Managers
  430. Assurance Providers
  431. Risk Management
  432. Regulators
  433. Business Partners
  434. IT Vendors,Boards
  435.  
  436. The 3 main outcome that can be expected after successful adoption of EGIT:,Benefits realization
  437. Risk optimization
  438. Resource optimization
  439.  
  440. The 4 ranges or available ratings for capability levels are:,Fully- 85%+
  441. Largely- 50-85%
  442. Partially- 15-50%
  443. Not- <15%
  444.  
  445. The COBIT 2019 Performance management principles are:,The CPM should be simple to understand and use
  446. The CPM should be consistent with, and support, the COBIT conceptual model
  447. The CPM should provide reliable, repeatable and relevant results
  448. The CPM must be flexible
  449. The CPM should support different types of assessments
  450.  
  451. The context of enterprise governance of I&T is:,Enterprise governance of IT -> Business/IT Alignment -> Value Creation
  452.  
  453. The CPM model largely aligns to and extends _______,CMMI Development V2.0 concepts
  454.  
  455. The extent to which data values are in conformance with the actual or true value is ________,intrinsic
  456.  
  457. The extent to which information is applicable to the task of the information user and is presented in an intelligible and clear manner, recognizing that information quality depends on the context of use is _____________,contextual
  458.  
  459. The Goals Cascade uses _______ relationships to describe the connection between enterprise goals, alignment goals and governance and management objectives.
  460. A.Responsible and accountable
  461. B.Maturity and capability
  462. C.Primary and secondary,C
  463.  
  464. The governance and management objectives are grouped into ___ domains,5
  465. EDM (Evaluate, direct and monitor)
  466. APO (Align, plan and organize)
  467. BAI (Build, acquire and implement)
  468. DSS (Deliver, service and support)
  469. MEA (Monitor, evaluate and assess)
  470.  
  471. The Implementation lifecycle has three perspectives, or rings. Which of the following is the correct description of these?
  472. A.Portfolio Management, Program Management, Project Management
  473. B.Program Management, Change Enablement, Continual Improvement
  474. C.Initiate program, establish desire to change, recognize need to act,B
  475.  
  476. The Management Objective, Managed Problems is part of which Management Domain?
  477. A.Deliver, Service and Support
  478. B.Monitor, Evaluate and Assess
  479. C.Ensured Benefits Delivery,A
  480.  
  481. The Management Objective, Managed Vendors is part of which Management Domain?
  482. A.Evaluate, Direct and Monitor
  483. B.Capability level 5
  484. C.Align, Plan and Organize,C
  485.  
  486. The steps in the governance system design flow are:,Understand the enterprise context and strategy
  487. Determine the initial scope of the governance system (first 4 design factors)
  488. Refine the scope pf the governance system (remaining design factors)
  489. Conclude the governance system design
  490.  
  491. The target audiance for COBIT is ____________________,the stakeholders for EGIT
  492.  
  493. What are the 3 governance framework principles?,MOS:
  494. on conceptual model
  495. Open and flexible
  496. Aligned to major standards
  497.  
  498. What are the 3 rings in the implementation lifecycle?,Program management
  499. Change enablement
  500. Continual improvement lifecycle
  501.  
  502. What are the 4 publications for COBIT 2019 that are available?,Framework: into and Methodology
  503. Framework: Gov. and Management Obj.
  504. Design Guide
  505. Implementation Guide
  506.  
  507. What are the 6 principles of the governance system?,SHEDDT:
  508. Provide stakeholder value
  509. Holistic approach
  510. Dynamic governance system
  511. Governance distinct from management
  512. Tailored to enterprise needs
  513. End-to-end governance system
  514.  
  515. What are the 7 phases to the COBIT implementation model?,What are the drivers?
  516. Where are we now?
  517. Where do we want to be?
  518. What needs to be done?
  519. How do we get there?
  520. Did we get there?
  521. How do we keep the momentum going?
  522.  
  523. What are the COBIT business case components?,--Executive Summary
  524. --Background
  525. --Business Challenges
  526. • Gap analysis and goal
  527. --Alternatives considered
  528. --Proposed Solution
  529. • Phase 1. Pre-Planning
  530. • Phase 2. Program Implementation
  531. • Program Scope
  532. • Program Methodology and Alignment
  533. • Program Deliverables
  534. • Program Risk
  535. • Stakeholders
  536. • Cost-Benefit Analysis
  537. • Challenges and Success Factors
  538.  
  539. What are the impacts of design factors on a governance and management system?,Management objective priority and target capability levels
  540. Component variations
  541. Specific focus area
  542.  
  543. What is the best description of the alignment between the COBIT Implementation and Design Guides?
  544. A.They both require all Governance and Management objectives to be assessed at a high maturity level.
  545. B.Both approaches have seven steps, and each of those steps aligns with each other.
  546. C.The COBIT Design Guide primarily aligns with the first three phases of the implementation lifecycle.,C
  547.  
  548. What is the primary difference between Governance System Principles and Governance Framework Principles?
  549. A.Governance System Principles focus on stakeholder needs while Governance Framework Principles focus on Information and Technology (I&T) needs.
  550. B.Governance System Principles and Governance Framework Principles are the same thing in COBIT 2019.
  551. C.Governance System Principles describe the core requirements for a governance system while Governance Framework Principles focus on building that governance system.,C
  552.  
  553. When developing a business case, which of the following is an applicable reference when deriving challenges and success factors?
  554. A.COBIT Design Factors
  555. B.The COBIT 2019 Implementation Guide
  556. C.All of the above,C
  557.  
  558. When rating capability levels, less formal methods often include which of the following range of ratings based on COBIT Performance Management suggestions?
  559. A.0, 1, 2, 3, 4, 5
  560. B.Fully, Largely, Partially, Not
  561. C.High, medium, low,B
  562.  
  563. Which BSC dimension does the following alignment goal fall under:
  564. Agility to turn business requirements into operational solutions,Customer
  565.  
  566. Which BSC dimension does the following alignment goal fall under:
  567. Competent and motivated staff with mutual understanding of technology and business,Learning and Growth
  568.  
  569. Which BSC dimension does the following alignment goal fall under:
  570. Delivery of I&T services in line with business requirements,Customer
  571.  
  572. Which BSC dimension does the following alignment goal fall under:
  573. Delivery of programs on time, on budget and meeting requirements and quality standards,Internal
  574.  
  575. Which BSC dimension does the following alignment goal fall under:
  576. Enabling and supporting business processes by integrating applications and technology,Internal
  577.  
  578. Which BSC dimension does the following alignment goal fall under:
  579. I&T compliance and support for business compliance with external laws and regulations,Financial
  580.  
  581. Which BSC dimension does the following alignment goal fall under:
  582. I&T compliance with internal policies,Internal
  583.  
  584. Which BSC dimension does the following alignment goal fall under:
  585. Knowledge, expertise and initiatives for business innovation,Learning and Growth
  586.  
  587. Which BSC dimension does the following alignment goal fall under:
  588. Managed I&T-related risk,Financial
  589.  
  590. Which BSC dimension does the following alignment goal fall under:
  591. Quality of I&T management information,Internal
  592.  
  593. Which BSC dimension does the following alignment goal fall under:
  594. Quality of technology-related financial information,Financial
  595.  
  596. Which BSC dimension does the following alignment goal fall under:
  597. Quality of technology-related financial information,Financial
  598.  
  599. Which BSC dimension does the following alignment goal fall under:
  600. Realized benefits from I&T-enabled investments and service portfolio,Financial
  601.  
  602. Which BSC dimension does the following alignment goal fall under:
  603. Security of information, processing infrastructure and applications, and privacy,Internal
  604.  
  605. Which BSC dimension does the following enterprise goals fall under:
  606. Business-service continuity nd availability,Customer
  607.  
  608. Which BSC dimension does the following enterprise goals fall under:
  609. Compliance with external laws and regulations,Financial
  610.  
  611. Which BSC dimension does the following enterprise goals fall under:
  612. Compliance with internal policies,Internal
  613.  
  614. Which BSC dimension does the following enterprise goals fall under:
  615. Customer-oriented service culture,Customer
  616.  
  617. Which BSC dimension does the following enterprise goals fall under:
  618. Managed business risk,Financial
  619.  
  620. Which BSC dimension does the following enterprise goals fall under:
  621. Managed digital transformation programs,Growth
  622.  
  623. Which BSC dimension does the following enterprise goals fall under:
  624. Optimization of business process costs,Internal
  625.  
  626. Which BSC dimension does the following enterprise goals fall under:
  627. Optimization of internal business process functionality,Internal
  628.  
  629. Which BSC dimension does the following enterprise goals fall under:
  630. Portfolio of competitive products and services,Financial
  631.  
  632. Which BSC dimension does the following enterprise goals fall under:
  633. Product and business innovation,Growth
  634.  
  635. Which BSC dimension does the following enterprise goals fall under:
  636. Quality of financial information,Financial
  637.  
  638. Which BSC dimension does the following enterprise goals fall under:
  639. Quality of management information,Customer
  640.  
  641. Which BSC dimension does the following enterprise goals fall under:
  642. Staff skills, motivation, and productivity,Internal
  643.  
  644. Which COBIT 2019 Publication explores factors that can influence governance and includes a workflow for planning a tailored governance system for the enterprise?
  645. A.The COBIT 2019 Framework: Governance and Management Objectives
  646. B.The COBIT 2019 Design Guide
  647. C.The COBIT 2019 Implementation Guide,B
  648.  
  649. Which governance and management domain addresses performance monitoring and conformance of I&T with internal performance targets, internal control objectives, and external requirements?,MEA Monitor, Evaluate, and Assess
  650.  
  651. Which governance and management domain addresses the operational delivery and support of I&T services, including security?,DSS Deliver, Service, and Support
  652.  
  653. Which governance and management domain addresses the overall organization, strategy, and supporting activities for I&T?,APO Align, Plan, and Organize
  654.  
  655. Which governance and management domain treats the definition, acquisition, and implementation of I&T solutions and their integration in business processes?,BAI Build, Acquire, and Implement
  656.  
  657. Which Governance or Management Objective has the following purpose statement?
  658. ""Achieve competitive advantage, business innovation, improved customer experience, and improved operational effectiveness and efficiency by exploiting I&T developments and emerging technologies.,APO04 Managed Innovation
  659.  
  660. Which Governance or Management Objective has the following purpose statement?
  661. ""Ensure effective utilization of the critical data assets to achieve enterprise goals and objectives,APO14 Managed Data
  662.  
  663. Which Governance or Management Objective has the following purpose statement?
  664. "Account for all I&T assets and optimize the value provided by their use.",BAI09 Managed Assets
  665.  
  666. Which Governance or Management Objective has the following purpose statement?
  667. "Achieve competitive advantage, business innovation, improved customer experience, and improved operational effectiveness and efficiency by exploiting I&T developments and emerging technologies."
  668. A.APO01 Managed Service Catalog
  669. B.APO04 Managed Innovation
  670. C.BAI08 Managed Knowledge,B
  671.  
  672. Which Governance or Management Objective has the following purpose statement?
  673. "Achieve increased productivity and minimize disruptions through quick resolution of user queries and incidents. Assess the impact of changes and deal with service incidents. Resolve user requests and restore service in response to incidents.",DSS02 Managed Service Requests and Incidents
  674.  
  675. Which Governance or Management Objective has the following purpose statement?
  676. "Adapt rapidly, continue business operations and maintain availability of resources and information at a level acceptable to the enterprise in the event of a significant disruption (e.g., threats, opportunities, demands).",DSS04 Managed Continuity
  677.  
  678. Which Governance or Management Objective has the following purpose statement?
  679. "Create optimal solutions that meet enterprise needs while minimizing risk.",BAI02 Managed Requirements Definition
  680.  
  681. Which Governance or Management Objective has the following purpose statement?
  682. "Deliver I&T operational product and service outcomes as planned.",DSS01 Managed Operations
  683.  
  684. Which Governance or Management Objective has the following purpose statement?
  685. "Enable fast and reliable delivery of change to the business. Mitigate the risk of negatively impacting the stability or integrity of the changed environment",BAI06 Managed IT Changes
  686.  
  687. Which Governance or Management Objective has the following purpose statement?
  688. "Enable the organization to design and develop efficient and effective assurance initiatives, providing guidance on planning, scoping, executing and following up on assurance reviews, using a road map based on well-accepted assurance approaches.",MEA04 Managed Assurance
  689.  
  690. Which Governance or Management Objective has the following purpose statement?
  691. "Enable the right knowledge, skills and behaviors to create improved outcomes, increased confidence, mutual trust and effective use of resources that stimulate a productive relationship with business stakeholders",APO08 Managed Relationships
  692.  
  693. Which Governance or Management Objective has the following purpose statement?
  694. "Ensure agile and scalable delivery of digital products and services. Establish timely and cost-effective solutions (technology, business processes and workflows) capable of supporting enterprise strategic and operational objectives.",BAI03 Managed Solutions Identification and Build
  695.  
  696. Which Governance or Management Objective has the following purpose statement?
  697. "Ensure consistent delivery of technology solutions and services to meet the quality requirements of the enterprise and satisfy stakeholder needs.",APO11 Managed Quality
  698.  
  699. Which Governance or Management Objective has the following purpose statement?
  700. "Ensure that I&T products, services and service levels meet current and future enterprise needs.",APO09 Managed Service Agreements
  701.  
  702. Which Governance or Management Objective has the following purpose statement?
  703. "Ensure that I&T-related enterprise risk does not exceed the enterprise's risk appetite and risk tolerance, the impact of I&T related risk to enterprise value is identified and managed, and the potential for compliance failures is minimized",EDM03 Ensured Risk Optimization
  704.  
  705. Which Governance or Management Objective has the following purpose statement?
  706. "Ensure that stakeholders are supportive of the I&T strategy and road map, communication to stakeholders is effective and timely, and the basis for reporting is established to increase performance. Identify areas for improvement and confirm that I&T-related objectives and strategies are in line with the enterprise's strategy",EDM05 Ensure Stakeholder Engagement
  707.  
  708. Which Governance or Management Objective has the following purpose statement?
  709. "Ensure that the enterprise is compliant with all applicable external requirements.",MEA03 Managed Compliance With External Requirements
  710.  
  711. Which Governance or Management Objective has the following purpose statement?
  712. "Ensure that the resource needs of the enterprise are met in the optimal manner. I&T costs are optimized, and there is an increased likelihood of benefit realization and readiness for future change",EDM04 Ensured Resource Optimization
  713.  
  714. Which Governance or Management Objective has the following purpose statement?
  715. "Foster a partnership between IT and enterprise stakeholders to enable the effective and efficient use of I&T-related resources and provide transparency and accountability of the cost and business value of solutions and services. Enable the enterprise to make informed decisions regarding the use of I&T solutions and services.",APO06 Managed Budget and Costs
  716.  
  717. Which Governance or Management Objective has the following purpose statement?
  718. "Implement a consistent management approach for enterprise governance requirements to be met, covering governance components such as management processes; organizational structures; roles and responsibilities; reliable and repeatable activities; information items; policies and procedures; skills and competencies; culture and behavior; and services, infrastructure and applications.",APO01 Managed I&T Management Framework
  719.  
  720. Which Governance or Management Objective has the following purpose statement?
  721. "Implement solutions safely and in line with the agreed expectations and outcomes.",BAI07 Managed IT Change Acceptance and Transitioning
  722.  
  723. Which Governance or Management Objective has the following purpose statement?
  724. "Increase availability, improve service levels, reduce costs, improve customer convenience and satisfaction by reducing the number of operational problems, and identify root causes as part of problem resolution.",DSS03 Managed Problems
  725.  
  726. Which Governance or Management Objective has the following purpose statement?
  727. "Integrate the management of I&T-related enterprise risk with overall enterprise risk management (ERM) and balance the costs and benefits of managing I&T-related enterprise risk.",APO12 Managed Risk
  728.  
  729. Which Governance or Management Objective has the following purpose statement?
  730. "Keep the impact and occurrence of information security incidents within the enterprise's risk appetite levels.",APO13 Managed Security
  731.  
  732. Which Governance or Management Objective has the following purpose statement?
  733. "Maintain information integrity and the security of information assets handled within business processes in the enterprise or its outsourced operation.",DSS06 Managed Business Process Controls
  734.  
  735. Which Governance or Management Objective has the following purpose statement?
  736. "Maintain service availability, efficient management of resources and optimization of system performance through prediction of future performance and capacity requirements.",BAI04 Managed Availability and Capacity
  737.  
  738. Which Governance or Management Objective has the following purpose statement?
  739. "Minimize the business impact of operational information security vulnerabilities and incidents.",DSS05 Managed Security Services
  740.  
  741. Which Governance or Management Objective has the following purpose statement?
  742. "Obtain transparency for key stakeholders on the adequacy of the system of internal controls and thus provide trust in operations, confidence in the achievement of enterprise objectives and an adequate understanding of residual risk.",MEA02 Managed System of Internal Control
  743.  
  744. Which Governance or Management Objective has the following purpose statement?
  745. "Optimize available I&T capabilities to support the I&T strategy and road map, minimize the risk associated with nonperforming or noncompliant vendors, and ensure competitive pricing.",APO10 Managed Vendors
  746.  
  747. Which Governance or Management Objective has the following purpose statement?
  748. "Optimize human resources capabilities to meet enterprise objectives",APO07 Managed Human Resources
  749.  
  750. Which Governance or Management Objective has the following purpose statement?
  751. "Optimize the performance of the overall portfolio of programs in response to individual program, product and service performance and changing enterprise priorities and demand.",APO05 Managed Portfolio
  752.  
  753. Which Governance or Management Objective has the following purpose statement?
  754. "Prepare and commit stakeholders for business change and reduce the risk of failure.",BAI05 Managed Organizational Change
  755.  
  756. Which Governance or Management Objective has the following purpose statement?
  757. "Provide a consistent approach integrated and aligned with the enterprise governance approach. I&T related decisions are made in line with the enterprise's strategy and objectives and desired value is realized. To that end, ensure that I&T-related processes are overseen effectively and transparently; compliance with legal, contractual, and regulatory requirements is confirmed; and the governance requirements for board members are met",EDM01 Ensured Governance Framework Setting and Maintenance
  758.  
  759. Which Governance or Management Objective has the following purpose statement?
  760. "Provide sufficient information about service assets to enable the service to be effectively managed. Assess the impact of changes and deal with service incidents.",BAI10 Managed Configuration
  761.  
  762. Which Governance or Management Objective has the following purpose statement?
  763. "Provide the knowledge and information required to support all staff in the governance and management of enterprise I&T and allow for informed decision making.",BAI08 Managed Knowledge
  764.  
  765. Which Governance or Management Objective has the following purpose statement?
  766. "Provide transparency of performance and conformance and drive achievement of goals.",MEA01 Managed Performance and Conformance Monitoring
  767.  
  768. Which Governance or Management Objective has the following purpose statement?
  769. "Realize defined project outcomes and reduce the risk of unexpected delays, costs and value erosion by improving communications to and involvement of business and end users. Ensure the value and quality of project deliverables and maximize their contribution to the defined programs and investment portfolio."
  770. A.BAI11 Managed Projects
  771. B.BAI02 Managed Requirements Definition
  772. C.APO09 Managed Service Agreements,A
  773.  
  774. Which Governance or Management Objective has the following purpose statement?
  775. "Realize defined project outcomes and reduce the risk of unexpected delays, costs and value erosion by improving communications to and involvement of business and end users. Ensure the value and quality of project deliverables and maximize their contribution to the defined programs and investment portfolio.",BAI11 Managed Projects
  776.  
  777. Which Governance or Management Objective has the following purpose statement?
  778. "Realize desired business value and reduce the risk of unexpected delays, costs and value erosion. To do so, improve communications to and involvement of business and end users, ensure the value and quality of program deliverables and follow up of projects within the programs, and maximize program contribution to the investment portfolio.",BAI01 Managed Programs
  779.  
  780. Which Governance or Management Objective has the following purpose statement?
  781. "Represent the different building blocks that make up the enterprise and its interrelationships as well as the principles guiding their design and evolution over time, to enable a standard, responsive and efficient delivery of operational and strategic objectives.",APO03 Managed Enterprise Architecture
  782.  
  783. Which Governance or Management Objective has the following purpose statement?
  784. "Secure optimal value from I&T-enabled initiatives, services, and assets; cost-effecient delivery of solutions and services; and a reliable and accurate picture of costs and likely benefits so that business needs are supported effectively and efficiently",EDM02 Ensured Benefits Delivery
  785.  
  786. Which Governance or Management Objective has the following purpose statement?
  787. "Support the digital transformation strategy of the organization and deliver the desired value through a road map of incremental changes. Use a holistic I&T approach, ensuring that each initiative is clearly connected to an overarching strategy. Enable change in all different aspects of the organization, from channels and processes to data, culture, skills, operating model and incentives.",APO02 Managed Strategy
  788.  
  789. Which of the following best describes COBIT?
  790. A.COBIT is a framework for the governance and management of enterprise information and technology.
  791. B.COBIT is a full description of the whole IT environment of an enterprise.
  792. C.COBIT is a framework to organize business processes.,A
  793.  
  794. Which of the following describes the correct sequence in the goals cascade?
  795. A.EDM, APO, BAI, DSS, MEA
  796. B.Stakeholder drivers and needs, enterprise goals, alignment goals, governance and management objectives
  797. C.Where are we now, where do we want to be, how do we get there, how do we keep the momentum,B
  798.  
  799. Which of the following includes good practices for organizational structures that can be used to assess performance of this component?
  800. A.RACI chart evaluation
  801. B.Understanding principles, policies and procedures
  802. C.Escalation procedures,C
  803.  
  804. Which of the following is a design factor for a governance system that supports prioritization of management objectives based on prioritization of enterprise goals?
  805. A.Balanced scorecard
  806. B.Holistic approach
  807. C.Risk Profile,C
  808.  
  809. Which of the following is a key principle to COBIT Performance Management (CPM)?
  810. A.The CPM should include 5 levels of capability and maturity.
  811. B.Assessing performance should be completed at the governance component level only.
  812. C.The CPM should support different types of assessments.,C
  813.  
  814. Which of the following is a Management Domain?
  815. A.Evaluate, Direct and Monitor
  816. B.Balanced Scorecard
  817. C.Deliver, Service and Support,C
  818.  
  819. Which of the following is INCORRECT regarding COBIT and other standards and frameworks?
  820. A.COBIT only focuses on standards and does not consider other frameworks or best practices
  821. B.COBIT does not copy the contents of these related standards.
  822. C.COBIT provides equivalent statements or references to related guidance.,A
  823.  
  824. Which of the following is INCORRECT regarding Enterprise Governance of Information and Technology?
  825. A.Exercised by the board that oversees the definition and implementation of processes, structures and relational mechanisms.
  826. B.The organization's CIO is accountable for the Enterprise Governance of Information and Technology
  827. C.Enables both business and IT people to execute their responsibilities in support of business/IT alignment.,B
  828.  
  829. Which of the following is NOT a component of the governance system?
  830. A.Enterprise size
  831. B.Organizational structures
  832. C.Information,A
  833.  
  834. Which of the following is NOT a role or organizational structure defined in the context of COBIT 2019?
  835. A.Relationship Manager
  836. B.Chief Digital Officer
  837. C.COBIT Framework Owner,C
  838.  
  839. Which of the following is NOT CORRECT regarding Governance and Management Objectives?
  840. A.A governance or management objective always relates to one process and a series of related components of other types to help achieve the objective.
  841. B.A governance objective relates to a governance process, while a management objective relates to a governance component.
  842. C.Governance processes typically are under the accountability of boards and executive management; management processes are the domain of senior and middle management.,B
  843.  
  844. Which of the following is the correct set of steps in the governance system design workflow?
  845. A.Understand the enterprise context and strategy; Determine the initial scope of the governance system; Refine the scope of the governance system; Conclude the governance system design.
  846. B.What are the drivers; Where are we now; Where to we want to be; What needs to be done; How do we get there; Did we get there; How do we keep the momentum going.
  847. C.Direct the governance system; Plan the governance system; Build the governance system; Run the governance system; Monitor the governance system.,A
  848.  
  849. Which of these are Principles for a Governance System, and which are Principles for a governance framework?
  850. Provide Stakeholder Value
  851. Holistic approach
  852. Based on conceptual model
  853. Dynamic governance system
  854. Aligned to major standards
  855. Governance distinct from management
  856. Tailored to enterprise needs
  857. End-to-end governance system
  858. Open and flexible,The thee framework principles are:
  859. Based on a conceptual model
  860. Aligned to major standards
  861. Open and flexible
  862.  
  863. Which process capability level indicates that the process achieves its purpose, is well defined, and its performance is (quantitatively) measured?
  864. A.Level 0
  865. B.Level 2
  866. C.Level 4,C
  867.  
  868. Which two levels of involvement does COBIT 2019 identify within the updated RACI chart?
  869. A.Consulted and informed
  870. B.Responsible and accountable
  871. C.Ownership and delegated,B
  872.  
  873. Within the COBIT Goals Cascade, under which Balanced Scorecard dimension would you find the Enterprise Goal "Managed digital transformation programs?"
  874. A.Align, Plan and Organize (APO)
  875. B.DevOps
  876. C.Growth,C
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