Hi Guys,


One of the users in my company is facing this issue,

he can normally email someone in the same organization but when he try email another 2 people in the same organization he get back emails that his email wasn't delivered,


please see attached as well from my tracing


email below:

From: Microsoft Outlook
Sent: Monday, February 12, 2018 5:13 PM
To: Gus Takow
Subject: Undeliverable: Islamic Finance News (IFN) Access


<http://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?version=b8d100a9-0a8b-8e6a-88e1-ef488fee0470>
Your message couldn't be delivered to the recipients shown below.

ifsb.org suspects your message is spam and rejected it.

gus.takow Office 365 ifsb.org
Sender Action Required

Messages suspected as spam
Couldn't deliver the message to the following recipients:
bello@ifsb.org, nurul@ifsb.org

How to Fix It
Try to modify your message, or change how you're sending the message, using the guidance in this article: Bulk E-mailing Best Practices for Senders Using Forefront Online Protection for Exchange<https://go.microsoft.com/fwlink/?LinkID=526654>. Then resend your message.
If you continue to experience the problem, contact the recipient by some other means (by phone, for example) and ask them to ask their email admin to add your email address, or your domain name, to their allowed senders list.

Was this helpful? Send feedback to Microsoft<https://go.microsoft.com/fwlink/p/?LinkID=717204>.
_____

More Info for Email Admins
Status code: 550 5.7.350

When Office 365 tried to send the message to the recipient (outside Office 365), the recipient's email server (or email filtering service) suspected the sender's message is spam.

If the sender can't fix the problem by modifying their message, contact the recipient's email admin and ask them to add your domain name, or the sender's email address, to their list of allowed senders.

Although the sender may be able to alter the message contents to fix this issue, it's likely that only the recipient's email admin can fix this problem. Unfortunately, Office 365 Support is unlikely to be able to help fix these kinds of externally reported errors.


Original Message Details
Created Date: 2/12/2018 9:12:19 AM
Sender Address: gus.takow@redmoneygroup.com
Recipient Address: bello@ifsb.org, nurul@ifsb.org
Subject: Islamic Finance News (IFN) Access

Error Details
Reported error: 550 5.7.350 Remote server returned message detected as spam -> 550 permanent failure for one or more recipients (nurul@ifsb.org:blocked,bello@ifsb.org:blocked)
DSN generated by: KL1PR03MB1766.apcprd03.prod.outlook.com
Remote server: mx1425.ess.rzc.cudaops.com

Message Hops
HOP TIME (UTC) FROM TO WITH RELAY TIME
1 2/12/2018
9:12:19 AM KL1PR03MB1511.apcprd03.prod.outlook.com KL1PR03MB1511.apcprd03.prod.outlook.com mapi *
2 2/12/2018
9:12:19 AM KL1PR03MB1511.apcprd03.prod.outlook.com KL1PR03MB1766.apcprd03.prod.outlook.com Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P256) *

Original Message Headers

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Received: from KL1PR03MB1511.apcprd03.prod.outlook.com (10.169.27.25) by
KL1PR03MB1766.apcprd03.prod.outlook.com (10.165.205.16) with Microsoft SMTP
Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P256) id
15.20.506.7; Mon, 12 Feb 2018 09:12:19 +0000
Received: from KL1PR03MB1511.apcprd03.prod.outlook.com
([fe80::3cf4:1019:abb6:179c]) by KL1PR03MB1511.apcprd03.prod.outlook.com
([fe80::3cf4:1019:abb6:179c]) with mapi id 15.20.0506.011; Mon, 12 Feb
2018 09:12:19 +0000
From: Gus Takow <gus.takow@redmoneygroup.com>
To: "bello@ifsb.org" <bello@ifsb.org>
CC: "nurul@ifsb.org" <nurul@ifsb.org>, Gus Takow <gus.takow@redmoneygroup.com>
Subject: Islamic Finance News (IFN) Access
Thread-Topic: Islamic Finance News (IFN) Access
Thread-Index: AdOj4SASeMT5T5bpRzG53zbFUKCX1Q==
Disposition-Notification-To: Gus Takow <gus.takow@redmoneygroup.com>
Return-Receipt-To: <gus.takow@redmoneygroup.com>
Date: Mon, 12 Feb 2018 09:12:19 +0000
Message-ID: <KL1PR03MB1511A2EFF88B722AF7C1907EE0F70@KL1PR03MB1511.apcprd03.prod.outlook.com>
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Content-Language: en-US
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received-spf: None (protection.outlook.com: redmoneygroup.com does not
designate permitted sender hosts)
authentication-results: spf=none (sender IP is )
smtp.mailfrom=gus.takow@redmoneygroup.com;
x-microsoft-antispam-message-info: jFShzKPk0pjEpAsnKKos53sBYPmIDc7sbceRoho5vYwUoaCDsc+WL2+PIKgY1520BU42+QcuwYN4jzD71Efirg==
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X-MS-Exchange-CrossTenant-Network-Message-Id: 7b51c67a-05db-4d88-3325-08d571f8b7ee
X-MS-Exchange-CrossTenant-originalarrivaltime: 12 Feb 2018 09:12:19.3837
(UTC)
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