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Apr 18th, 2016
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  1. Dear Clients.
  2.  
  3. Due Network disconnection reported from last 24h We will shutdown network for maintance to fix the issue.
  4. We have detected the issue we have appoitment with OVH Techinal in 1 hour. VPS Servers ub France will not be reachable during this time.
  5. After this maintance service should remain to normal. This was unexpected issue.
  6.  
  7. Apologize for any inconvenience caused this should be fixed today.
  8.  
  9. --Update--
  10. 03/04/2016
  11. We are working on reconfiguration the network.
  12. We plan to bring network back is 04/04/2016 23:00 UK Time.
  13.  
  14. --Update--
  15. 04/04/2016
  16. Due slow respond from OVH we need wait extra day for their vrack check.
  17.  
  18. --Update--
  19. 05/04/2016
  20. OVH have not done anything today we have resend them our request also contacted them by twitter
  21. Reference https://twitter.com/ovh_support_fr/status/717310471590641664
  22.  
  23. --Update--
  24. 05/04/2016 19:36 UK Time
  25. OpenVZ is getting restarted.
  26. All VPS are getting rebooted to vz service restart
  27.  
  28. --Update--
  29. 06/04/2016
  30. Vrack and NIC will be fixed by DC Tech on 07/04/2016 there will be last downtime during that day.
  31. Service should be restored to stable after this replacment.
  32.  
  33. --Update--
  34. 08/04/2016
  35. Dear clients,
  36.  
  37. OVH will replace connector of our server network will be down during this time.
  38. If network will go offline OVH will replace our Network card.
  39.  
  40. --Update--
  41. 08/04/2016
  42.  
  43. Dear Customer,
  44.  
  45. An intervention has just been scheduled on ns318105.ip-37-59-18.eu.
  46.  
  47. This operation is expected to start on 2016-04-08 13:50:00.
  48.  
  49. Here are the details of this operation:
  50. Component replacement
  51.  
  52. Regards,
  53.  
  54. OVH Customer Support
  55.  
  56. --Update--
  57. 08/04/2016
  58.  
  59. OVH have replaced our network cables and booted our server. Next will be monitored for next 24h
  60.  
  61. --Update--
  62. 08/04/2016
  63. New network cable are given same results with disconnection as before we have contacted OVH Team about this next step replcace network card.
  64.  
  65. --Update--
  66. 11/04/2016
  67. OVH is now working on our server please expect downtime today at anytime during the day.
  68.  
  69. --Update--
  70. 11/04/2016
  71. Dear Clients.
  72.  
  73.  
  74. OVH is working currently on node Mars in France to find the reason of network disconnection.
  75. OVH Tech Sana is curenttly working with her team to find the reason diconnection.
  76. Please note there could be downtime any minute if server requires rescue mode.
  77.  
  78. Apologise for any inconvenience and appreciate understanding.
  79.  
  80. Kind Regards
  81. GalaxyHostPlus
  82. Team
  83.  
  84. --Update--
  85. 12/04/2016
  86. Dear Clients,
  87.  
  88. OVH is working on our server.
  89. OVH Team have putted our node to rescue mode.
  90. Today is our deadline for the fix so issue will be resolved today.
  91. We will keep infomred about today Maintance.
  92.  
  93.  
  94. Kind Regards
  95. GalaxyHostPlus
  96. Team
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