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- #----------------------------------------------------------------------------------
- # OVERVIEW
- #----------------------------------------------------------------------------------
- This investigation is needed to identify how a customer could be inserted into the wrong Sitelock accou
- nt. When a customer logs into Sitelock and sees another customers profile, something has gone very wron
- g. We have been asked to determine a correct list of customers who have been impacted by this. Sys-ops
- did some summary analysis but produced a list with a lot of false positives. We needed to review,edit a
- nd correct this initial work and return it to Drew Wilde our product owner.
- With Matthew Cash's work creating the unique customer list, the task will turn its attention to how dif
- ferent customers on Bluehost and Justhost were assigned the same cust_id and how they ended up with the
- same sitelock_id as well.
- #----------------------------------------------------------------------------------
- # Situation Examples
- #----------------------------------------------------------------------------------
- Sitch (either jh or bh)
- 0) Somewhere, a JH customer has sitelock
- 1) Bh customer creates account
- 2) Orders sitelock
- 2a) Sitelock sees their id
- 2a) Id's across brands are NOT unique
- 2b) Sitelock gives them the PREVIOUSLY CREATED sitelock_id
- 3) sitelock id created
- 4) collision with JH, has same id as someone else
- 5) Navigate to page, displays OTHER users info
- #----------------------------------------------------------------------------------
- # QUESTIONS
- #----------------------------------------------------------------------------------
- 1) If I found two cross-brand customers with the same id, both sitelock, NOT BH/N,
- should they have a collision?
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