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- Hi Mihail,
- First of all, thank you for purchasing our theme.
- The best option is to explore error log on your server and identify the exact cause (probably memory or script timeout).
- Either way, this needs to be fixed on a server level. Please refer to following info on how to increase memory and script timeout time:
- Memory increase:
- 1. If you have access to your PHP.ini file, change the line in PHP.ini If your line shows 32M try 64M or 128M: memory_limit = 64M ; Maximum amount of memory a script may consume (64MB)
- 2. If you don't have access to PHP.ini try adding this to an .htaccess file: php_value memory_limit 64M
- 3. Try adding this line to your wp-config.php file: Increasing memory allocated to PHP define('WP_MEMORY_LIMIT', '64M');
- Script timeout:
- If you have access to edit your php.ini, it is recommended that you increase the value of max_execution_time to 900 (15 minutes).
- Please let us know of the outcome.
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