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- [segment tag="section" style="1" spacing="huge"]
- [row]
- [column span="12" class="text-center"]
- <h2>Frequently Asked Questions</h2>
- [/column]
- [column span="12" class="faq-accordion-wrap"]
- [accordions title="faq" class="faq-accordion" active="faq1"]
- [accordion title="1. What is Managed IT Services?" class="faq-item"]
- Managed IT Services refer to the practice of outsourcing the company’s technology management and support to a service provider, with the purpose of improving business operations while reducing costs.
- [/accordion]
- [accordion title="2. What if I already have an in-house IT support staff?" class="faq-item"]
- No problem! Many of our clients have their own internal IT support person or department to handle their day-to-day IT needs. But we can become an extension of your business, providing as much IT consulting and support as you need.
- [/accordion]
- [accordion title="3. Can you recommend hardware and software products for me?" class="faq-item"]
- Absolutely! As part of our Managed IT Services agreement, we offer unbiased technology recommendations and negotiate with vendors on your behalf to ensure you get the best products at the best prices.
- [/accordion]
- [accordion title="4. What if my technology is already working fine?" class="faq-item"]
- Most IT environments and networks that we encounter are actually far from healthy. There is a lot that can be done to improve performance and cost savings, from installing patches to replacing outdated hardware.
- [/accordion]
- [accordion title="5. How long does it take for you to respond to support requests?" class="faq-item"]
- We’re proud of our one-hour response times and always work hard to resolve any technical issues you may have.
- [/accordion]
- [/accordions]
- [/column]
- [/row]
- [/segment]
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