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- EtreCheckPro version: 6.5.2 (6F007)
- Report generated: 2021-10-01 20:25:13
- Download EtreCheckPro from https://etrecheck.com
- Runtime: 5:02
- Performance: Good
- Problem: Computer is restarting
- Description:
- iMac is restarting/crashing at random. No other specific issues now.
- Major Issues:
- Anything that appears on this list needs immediate attention.
- Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection.
- Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.
- Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection.
- Obsolete hardware - This computer may be considered obsolete.
- Minor Issues:
- These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
- No Time Machine backup - Time Machine backup not found.
- Out of RAM - This computer is running short on RAM and has a mechanical hard drive, reducing the speed of the virtual memory system.
- Hardware Information:
- iMac (21.5-inch, Late 2009) - Obsolete!
- iMac Model: iMac10,1
- 3.06 GHz Intel Core 2 Duo (Duo) CPU: 2-core
- 4 GB RAM - Upgradeable
- BANK 0/DIMM0 - Empty
- BANK 1/DIMM0 - Empty
- BANK 0/DIMM1 - 2 GB DDR3 1067
- BANK 1/DIMM1 - 2 GB DDR3 1067
- Video Information:
- NVIDIA GeForce 9400 - VRAM: 256 MB
- iMac 1920 x 1080
- Drives:
- disk0 - WDC WD5000AAKS-40V2B0 500.11 GB (Mechanical)
- Internal SATA 3 Gigabit Serial ATA
- disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
- disk0s2 - Macintosh HD (Journaled HFS+) 499.76 GB (17.82 GB used)
- Mounted Volumes:
- disk0s2 - Macintosh HD
- 499.76 GB (17.82 GB used, 481.74 GB available, 481.68 GB free)
- Journaled HFS+
- Mount point: /
- Network:
- Interface en0: Ethernet
- Interface fw0: FireWire
- Interface en1: Wi-Fi
- 802.11 a/b/g/n
- Interface en2: Bluetooth PAN
- System Software:
- macOS High Sierra 10.13.6 (17G14042)
- Time since boot: Less than an hour
- Notifications:
- EtreCheckPro.app
- one notification
- CCC User Agent.app
- one notification
- Security:
- Gatekeeper: App Store and identified developers
- System Integrity Protection: Enabled
- Automatic Updates: Disabled
- Antivirus software: None!
- System Launch Daemons:
- [Not Loaded] 37 Apple tasks
- [Loaded] 197 Apple tasks
- [Running] 68 Apple tasks
- [Killed] 33 Apple tasks
- System Launch Agents:
- [Not Loaded] 15 Apple tasks
- [Loaded] 188 Apple tasks
- [Running] 57 Apple tasks
- [Killed] 33 Apple tasks
- [Other] One Apple task
- Launch Daemons:
- [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2020-10-30)
- [Loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2021-10-01)
- User Login Items:
- [Not Loaded] CCC User Agent (Bombich Software, Inc. - installed 2021-10-01)
- Modern Login Item
- /Applications/Carbon Copy Cloner-2.app/Contents/Library/LoginItems/CCC User Agent.app
- Audio Plug-ins:
- BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2021-10-01)
- iSightAudio: 7.7.3 (Apple - installed 2021-10-01)
- AirPlay: 2.0 (Apple - installed 2021-10-01)
- AppleAVBAudio: 683.1 (Apple - installed 2021-10-01)
- BridgeAudioSP: 4.69.2 (Apple - installed 2021-10-01)
- AppleTimeSyncAudioClock: 1.0 (Apple - installed 2021-10-01)
- CoreMediaIO Plug-ins:
- AppleCamera: 400.6.01 (Apple - installed 2021-10-01)
- iOSScreenCapture: 814.0 (Apple - installed 2021-10-01)
- Backup:
- Time Machine Not Configured!
- 3rd party backup: Carbon Copy Cloner
- Performance:
- System Load: 2.19 (1 min ago) 2.79 (5 min ago) 1.48 (15 min ago)
- Nominal I/O speed: 3.01 MB/s
- File system: 49.57 seconds
- Write speed: 107 MB/s
- Read speed: 103 MB/s
- CPU Usage Snapshot:
- Type Overall
- System: 14 %
- User: 43 %
- Idle: 43 %
- Top Processes Snapshot by CPU:
- Process (count) CPU (Source - Location)
- system_profiler (2) 41.60 % (Apple)
- trustd (3) 35.52 % (Apple)
- EtreCheckPro 8.50 % (Etresoft, Inc.)
- WindowServer 3.28 % (Apple)
- mdworker (3) 3.12 % (Apple)
- Top Processes Snapshot by Memory:
- Process (count) RAM usage (Source - Location)
- kernel_task 455 MB (Apple)
- EtreCheckPro 407 MB (Etresoft, Inc.)
- system_profiler (2) 301 MB (Apple)
- mdworker (3) 88 MB (Apple)
- Spotlight 60 MB (Apple)
- Top Processes Snapshot by Network Use:
- Process (count) Input / Output (Source - Location)
- mDNSResponder 15 KB / 12 KB (Apple)
- apsd 4 KB / 15 KB (Apple)
- netbiosd 10 KB / 4 KB (Apple)
- syncdefaultsd 10 KB / 3 KB (Apple)
- SystemUIServer 0 B / 80 B (Apple)
- Top Processes Snapshot by Energy Use:
- Process (count) Energy (0-100) (Source - Location)
- mdworker (3) 3 (Apple)
- mdworker 2 (?)
- AddressBookSourceSync 2 (Apple)
- mds 1 (Apple)
- WindowServer 1 (Apple)
- Virtual Memory Information:
- Physical RAM: 4 GB
- Free RAM: 54 MB
- Used RAM: 3.34 GB
- Cached files: 620 MB
- Available RAM: 674 MB
- Swap Used: 45 MB
- Software Installs (past 60 days):
- Install Date Name (Version)
- 2021-10-01 SU_TITLE (10.13.6.1.1.1544783150)
- 2021-10-01 iTunes Device Support Update ( )
- 2021-10-01 Safari (13.1.2)
- 2021-10-01 iTunes (12.8.3)
- 2021-10-01 Security Update 2020-005 (10.13.6)
- 2021-10-01 Security Update 2020-006 (10.13.6)
- 2021-10-01 macOS High Sierra (10.13.6)
- Diagnostics Information (past 7-30 days):
- 2021-10-01 20:19:29 touristd Crash
- Executable: /System/Library/PrivateFrameworks/Tourist.framework/Versions/A/Resources/touristd
- Details:
- objc_msgSend() selector name: objectForKeyedSubscript:
- 2021-10-01 18:31:48 Kernel Panic (4 times)
- Details:
- panic(cpu 1 caller 0xffffff801a569c8d): "Invalid queue element linkage
- for 0xffffff802396f9c0: next 0xffffff80269d7de0 next->prev 0xffffff00
- 2396f9c0 prev 0xffffff80293bb960 prev->next 0xffffff802396f9c0"@/Build
- Root/Library/Caches/com.apple.xbs/Sources/xnu/xnu-4570.71.82.8/osfmk/k
- ern/queue.h:245
- 2021-10-01 17:50:18 Software Update.app Memory
- Executable: /System/Library/CoreServices/Software Update.app
- 2021-10-01 17:37:29 trustd Crash
- Executable: /usr/libexec/trustd
- End of report
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