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  1. === Verbose logging started: 5/3/2025 21:48:44 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\WINDOWS\System32\msiexec.exe ===
  2. MSI (c) (A4:24) [21:48:44:732]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
  3.  
  4. MSI (c) (A4:24) [21:48:44:732]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg
  5.  
  6. MSI (c) (A4:C8) [21:48:44:744]: Resetting cached policy values
  7. MSI (c) (A4:C8) [21:48:44:744]: Machine policy value 'Debug' is 0
  8. MSI (c) (A4:C8) [21:48:44:744]: ******* RunEngine:
  9. ******* Product: C:\Users\eric1\Downloads\VeeamAgentWindows_6.3.1.1074\Endpoint\Endpoint\Veeam_B&R_Endpoint_x64.msi
  10. ******* Action:
  11. ******* CommandLine: **********
  12. MSI (c) (A4:C8) [21:48:44:745]: Machine policy value 'DisableUserInstalls' is 0
  13. MSI (c) (A4:C8) [21:48:44:767]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
  14. MSI (c) (A4:C8) [21:48:44:768]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Users\eric1\Downloads\VeeamAgentWindows_6.3.1.1074\Endpoint\Endpoint\Veeam_B&R_Endpoint_x64.msi' against software restriction policy
  15. MSI (c) (A4:C8) [21:48:44:769]: SOFTWARE RESTRICTION POLICY: C:\Users\eric1\Downloads\VeeamAgentWindows_6.3.1.1074\Endpoint\Endpoint\Veeam_B&R_Endpoint_x64.msi has a digital signature
  16. MSI (c) (A4:C8) [21:48:45:377]: SOFTWARE RESTRICTION POLICY: C:\Users\eric1\Downloads\VeeamAgentWindows_6.3.1.1074\Endpoint\Endpoint\Veeam_B&R_Endpoint_x64.msi is permitted to run at the 'unrestricted' authorization level.
  17. MSI (c) (A4:C8) [21:48:45:381]: Cloaking enabled.
  18. MSI (c) (A4:C8) [21:48:45:381]: Attempting to enable all disabled privileges before calling Install on Server
  19. MSI (c) (A4:C8) [21:48:45:383]: End dialog not enabled
  20. MSI (c) (A4:C8) [21:48:45:383]: Original package ==> C:\Users\eric1\Downloads\VeeamAgentWindows_6.3.1.1074\Endpoint\Endpoint\Veeam_B&R_Endpoint_x64.msi
  21. MSI (c) (A4:C8) [21:48:45:383]: Package we're running from ==> C:\Users\eric1\Downloads\VeeamAgentWindows_6.3.1.1074\Endpoint\Endpoint\Veeam_B&R_Endpoint_x64.msi
  22. MSI (c) (A4:C8) [21:48:45:385]: APPCOMPAT: Compatibility mode property overrides found.
  23. MSI (c) (A4:C8) [21:48:45:385]: APPCOMPAT: looking for appcompat database entry with ProductCode '{A15FAFC5-EE7F-419E-983F-8B24C71B6CD8}'.
  24. MSI (c) (A4:C8) [21:48:45:385]: APPCOMPAT: no matching ProductCode found in database.
  25. MSI (c) (A4:C8) [21:48:45:389]: MSCOREE not loaded loading copy from system32
  26. MSI (c) (A4:C8) [21:48:45:391]: Machine policy value 'TransformsSecure' is 0
  27. MSI (c) (A4:C8) [21:48:45:391]: User policy value 'TransformsAtSource' is 0
  28. MSI (c) (A4:C8) [21:48:45:391]: Machine policy value 'DisablePatch' is 0
  29. MSI (c) (A4:C8) [21:48:45:391]: Machine policy value 'AllowLockdownPatch' is 0
  30. MSI (c) (A4:C8) [21:48:45:391]: Machine policy value 'DisableLUAPatching' is 0
  31. MSI (c) (A4:C8) [21:48:45:392]: Machine policy value 'DisableFlyWeightPatching' is 0
  32. MSI (c) (A4:C8) [21:48:45:393]: APPCOMPAT: looking for appcompat database entry with ProductCode '{A15FAFC5-EE7F-419E-983F-8B24C71B6CD8}'.
  33. MSI (c) (A4:C8) [21:48:45:393]: APPCOMPAT: no matching ProductCode found in database.
  34. MSI (c) (A4:C8) [21:48:45:393]: Transforms are not secure.
  35. MSI (c) (A4:C8) [21:48:45:393]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'c:\temp\install.log'.
  36. MSI (c) (A4:C8) [21:48:45:393]: Command Line: CURRENTDIRECTORY=C:\Users\eric1\Downloads\VeeamAgentWindows_6.3.1.1074\Endpoint\Endpoint CLIENTUILEVEL=0 CLIENTPROCESSID=26020
  37. MSI (c) (A4:C8) [21:48:45:393]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{2A01AABA-B1B6-45AF-A877-D733413A1D02}'.
  38. MSI (c) (A4:C8) [21:48:45:393]: Product Code passed to Engine.Initialize: ''
  39. MSI (c) (A4:C8) [21:48:45:393]: Product Code from property table before transforms: '{A15FAFC5-EE7F-419E-983F-8B24C71B6CD8}'
  40. MSI (c) (A4:C8) [21:48:45:393]: Product Code from property table after transforms: '{A15FAFC5-EE7F-419E-983F-8B24C71B6CD8}'
  41. MSI (c) (A4:C8) [21:48:45:393]: Product not registered: beginning first-time install
  42. MSI (c) (A4:C8) [21:48:45:393]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
  43. MSI (c) (A4:C8) [21:48:45:393]: Entering CMsiConfigurationManager::SetLastUsedSource.
  44. MSI (c) (A4:C8) [21:48:45:393]: User policy value 'SearchOrder' is 'nmu'
  45. MSI (c) (A4:C8) [21:48:45:393]: Adding new sources is allowed.
  46. MSI (c) (A4:C8) [21:48:45:393]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
  47. MSI (c) (A4:C8) [21:48:45:393]: Package name extracted from package path: 'Veeam_B&R_Endpoint_x64.msi'
  48. MSI (c) (A4:C8) [21:48:45:393]: Package to be registered: 'Veeam_B&R_Endpoint_x64.msi'
  49. MSI (c) (A4:C8) [21:48:45:394]: Note: 1: 2262 2: AdminProperties 3: -2147287038
  50. MSI (c) (A4:C8) [21:48:45:394]: Machine policy value 'DisableMsi' is 0
  51. MSI (c) (A4:C8) [21:48:45:394]: Machine policy value 'AlwaysInstallElevated' is 0
  52. MSI (c) (A4:C8) [21:48:45:394]: User policy value 'AlwaysInstallElevated' is 0
  53. MSI (c) (A4:C8) [21:48:45:394]: Product installation will be elevated because user is admin and product is being installed per-machine.
  54. MSI (c) (A4:C8) [21:48:45:394]: Running product '{A15FAFC5-EE7F-419E-983F-8B24C71B6CD8}' with elevated privileges: Product is assigned.
  55. MSI (c) (A4:C8) [21:48:45:394]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Users\eric1\Downloads\VeeamAgentWindows_6.3.1.1074\Endpoint\Endpoint'.
  56. MSI (c) (A4:C8) [21:48:45:394]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'.
  57. MSI (c) (A4:C8) [21:48:45:394]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '26020'.
  58. MSI (c) (A4:C8) [21:48:45:394]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'.
  59. MSI (c) (A4:C8) [21:48:45:394]: TRANSFORMS property is now:
  60. MSI (c) (A4:C8) [21:48:45:394]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
  61. MSI (c) (A4:C8) [21:48:45:395]: SHELL32::SHGetFolderPath returned: C:\Users\eric1\AppData\Roaming
  62. MSI (c) (A4:C8) [21:48:45:395]: SHELL32::SHGetFolderPath returned: C:\Users\eric1\Favorites
  63. MSI (c) (A4:C8) [21:48:45:395]: SHELL32::SHGetFolderPath returned: C:\Users\eric1\AppData\Roaming\Microsoft\Windows\Network Shortcuts
  64. MSI (c) (A4:C8) [21:48:45:395]: SHELL32::SHGetFolderPath returned: C:\Users\eric1\Documents
  65. MSI (c) (A4:C8) [21:48:45:396]: SHELL32::SHGetFolderPath returned: C:\Users\eric1\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
  66. MSI (c) (A4:C8) [21:48:45:396]: SHELL32::SHGetFolderPath returned: C:\Users\eric1\AppData\Roaming\Microsoft\Windows\Recent
  67. MSI (c) (A4:C8) [21:48:45:396]: SHELL32::SHGetFolderPath returned: C:\Users\eric1\AppData\Roaming\Microsoft\Windows\SendTo
  68. MSI (c) (A4:C8) [21:48:45:396]: SHELL32::SHGetFolderPath returned: C:\Users\eric1\AppData\Roaming\Microsoft\Windows\Templates
  69. MSI (c) (A4:C8) [21:48:45:396]: SHELL32::SHGetFolderPath returned: C:\ProgramData
  70. MSI (c) (A4:C8) [21:48:45:396]: SHELL32::SHGetFolderPath returned: C:\Users\eric1\AppData\Local
  71. MSI (c) (A4:C8) [21:48:45:396]: SHELL32::SHGetFolderPath returned: C:\Users\eric1\Pictures
  72. MSI (c) (A4:C8) [21:48:45:396]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
  73. MSI (c) (A4:C8) [21:48:45:396]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
  74. MSI (c) (A4:C8) [21:48:45:397]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
  75. MSI (c) (A4:C8) [21:48:45:397]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
  76. MSI (c) (A4:C8) [21:48:45:397]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
  77. MSI (c) (A4:C8) [21:48:45:397]: SHELL32::SHGetFolderPath returned: C:\Users\eric1\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
  78. MSI (c) (A4:C8) [21:48:45:397]: SHELL32::SHGetFolderPath returned: C:\Users\eric1\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
  79. MSI (c) (A4:C8) [21:48:45:397]: SHELL32::SHGetFolderPath returned: C:\Users\eric1\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
  80. MSI (c) (A4:C8) [21:48:45:397]: SHELL32::SHGetFolderPath returned: C:\Users\eric1\AppData\Roaming\Microsoft\Windows\Start Menu
  81. MSI (c) (A4:C8) [21:48:45:397]: SHELL32::SHGetFolderPath returned: C:\Users\eric1\Desktop
  82. MSI (c) (A4:C8) [21:48:45:398]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
  83. MSI (c) (A4:C8) [21:48:45:398]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts
  84. MSI (c) (A4:C8) [21:48:45:398]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
  85. MSI (c) (A4:C8) [21:48:45:402]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation
  86. MSI (c) (A4:C8) [21:48:45:402]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
  87. MSI (c) (A4:C8) [21:48:45:402]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
  88. MSI (c) (A4:C8) [21:48:45:402]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
  89. MSI (c) (A4:C8) [21:48:45:402]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
  90. MSI (c) (A4:C8) [21:48:45:402]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'email'.
  91. MSI (c) (A4:C8) [21:48:45:402]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
  92. MSI (c) (A4:C8) [21:48:45:402]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Users\eric1\Downloads\VeeamAgentWindows_6.3.1.1074\Endpoint\Endpoint\Veeam_B&R_Endpoint_x64.msi'.
  93. MSI (c) (A4:C8) [21:48:45:402]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Users\eric1\Downloads\VeeamAgentWindows_6.3.1.1074\Endpoint\Endpoint\Veeam_B&R_Endpoint_x64.msi'.
  94. MSI (c) (A4:C8) [21:48:45:402]: Machine policy value 'MsiDisableEmbeddedUI' is 0
  95. MSI (c) (A4:C8) [21:48:45:402]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\Users\eric1\Downloads\VeeamAgentWindows_6.3.1.1074\Endpoint\Endpoint\'.
  96. MSI (c) (A4:C8) [21:48:45:402]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\Users\eric1\Downloads\VeeamAgentWindows_6.3.1.1074\Endpoint\Endpoint\'.
  97. MSI (c) (A4:24) [21:48:45:403]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '5.00'.
  98. === Logging started: 5/3/2025 21:48:45 ===
  99. MSI (c) (A4:C8) [21:48:45:416]: Note: 1: 2205 2: 3: PatchPackage
  100. MSI (c) (A4:C8) [21:48:45:416]: Machine policy value 'DisableRollback' is 0
  101. MSI (c) (A4:C8) [21:48:45:416]: User policy value 'DisableRollback' is 0
  102. MSI (c) (A4:C8) [21:48:45:416]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'.
  103. MSI (c) (A4:C8) [21:48:45:417]: Note: 1: 2203 2: C:\WINDOWS\Installer\inprogressinstallinfo.ipi 3: -2147287038
  104. MSI (c) (A4:C8) [21:48:45:417]: APPCOMPAT: [DetectVersionLaunchCondition] Launch condition already passes.
  105. MSI (c) (A4:C8) [21:48:45:418]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
  106. MSI (c) (A4:C8) [21:48:45:418]: Doing action: INSTALL
  107. Action 21:48:45: INSTALL.
  108. Action start 21:48:45: INSTALL.
  109. MSI (c) (A4:C8) [21:48:45:418]: UI Sequence table 'InstallUISequence' is present and populated.
  110. MSI (c) (A4:C8) [21:48:45:418]: Running UISequence
  111. MSI (c) (A4:C8) [21:48:45:418]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'.
  112. MSI (c) (A4:C8) [21:48:45:418]: Doing action: LaunchConditions
  113. Action 21:48:45: LaunchConditions. Evaluating launch conditions
  114. Action start 21:48:45: LaunchConditions.
  115. Action ended 21:48:45: LaunchConditions. Return value 1.
  116. MSI (c) (A4:C8) [21:48:45:419]: Doing action: IsUserAdmin
  117. Action 21:48:45: IsUserAdmin.
  118. Action start 21:48:45: IsUserAdmin.
  119. MSI (c) (A4:F4) [21:48:45:420]: Invoking remote custom action. DLL: C:\Users\eric1\AppData\Local\Temp\MSIE23.tmp, Entrypoint: _VmaIsUserAdmin@4
  120. MSI (c) (A4:6C) [21:48:45:421]: Cloaking enabled.
  121. MSI (c) (A4:6C) [21:48:45:421]: Attempting to enable all disabled privileges before calling Install on Server
  122. MSI (c) (A4:6C) [21:48:45:421]: Connected to service for CA interface.
  123. Action 21:48:45: VmaIsUserAdmin. Verifing user's administrator group membership...
  124. Action 21:48:45: .
  125. Action ended 21:48:45: IsUserAdmin. Return value 1.
  126. MSI (c) (A4:C8) [21:48:45:467]: Doing action: ISSetAllUsers
  127. Action 21:48:45: ISSetAllUsers.
  128. Action start 21:48:45: ISSetAllUsers.
  129. MSI (c) (A4:D0) [21:48:45:468]: Invoking remote custom action. DLL: C:\Users\eric1\AppData\Local\Temp\MSIE52.tmp, Entrypoint: SetAllUsers
  130. InstallShield 21:48:45: Begin SetAllUsers()
  131. InstallShield 21:48:45: Getting records from Upgrade table
  132. InstallShield 21:48:45: UpgradeCode: {77AC4198-A66C-45EB-A79C-4708A954ED71} MinVersion: MaxVersion: 6.3.1.1074 Language: Attributes: 257
  133. InstallShield 21:48:45: Checking related product {B02B0126-2AF4-43D0-A059-59FE466B64C3}
  134. InstallShield 21:48:45: {B02B0126-2AF4-43D0-A059-59FE466B64C3} ***Related***
  135. MSI (c) (A4!60) [21:48:45:472]: PROPERTY CHANGE: Adding IS_MAJOR_UPGRADE property. Its value is 'Yes'.
  136. InstallShield 21:48:45: No related products for UpgradeCode {77AC4198-A66C-45EB-A79C-4708A954ED71} found
  137. InstallShield 21:48:45: UpgradeCode: {77AC4198-A66C-45EB-A79C-4708A954ED71} MinVersion: 6.3.1.1074 MaxVersion: Language: Attributes: 2
  138. InstallShield 21:48:45: Checking related product {B02B0126-2AF4-43D0-A059-59FE466B64C3}
  139. InstallShield 21:48:45: No related products for UpgradeCode {77AC4198-A66C-45EB-A79C-4708A954ED71} found
  140. InstallShield 21:48:45: End SetAllUsers()
  141. Action ended 21:48:45: ISSetAllUsers. Return value 1.
  142. MSI (c) (A4:C8) [21:48:45:474]: Doing action: AppSearch
  143. Action 21:48:45: AppSearch. Searching for installed applications
  144. Action start 21:48:45: AppSearch.
  145. AppSearch: Property: DOTNETVERSION20, Signature: DotNet20
  146. MSI (c) (A4:C8) [21:48:45:475]: Note: 1: 2262 2: Signature 3: -2147287038
  147. MSI (c) (A4:C8) [21:48:45:475]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE32\SOFTWARE\Microsoft\NET Framework Setup\NDP\v2.0.50727 3: 2
  148. AppSearch: Property: RECOVERYMEDIAVERSION64, Signature: RecoveryMediaVersion_x64
  149. MSI (c) (A4:C8) [21:48:45:475]: Note: 1: 2262 2: Signature 3: -2147287038
  150. MSI (c) (A4:C8) [21:48:45:475]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Veeam\Veeam Endpoint Backup 3: 2
  151. Action ended 21:48:45: AppSearch. Return value 1.
  152. MSI (c) (A4:C8) [21:48:45:475]: Doing action: VeeamEndpointProcessSettingsAction
  153. Action 21:48:45: VeeamEndpointProcessSettingsAction.
  154. Action start 21:48:45: VeeamEndpointProcessSettingsAction.
  155. MSI (c) (A4:24) [21:48:45:476]: Invoking remote custom action. DLL: C:\Users\eric1\AppData\Local\Temp\MSIE63.tmp, Entrypoint: _VeeamEndpointProcessSettingsAction@4
  156. Action 21:48:45: VeeamEndpointProcessSettingsAction. Loading registry values…
  157. MSI (c) (A4!F0) [21:48:45:481]: PROPERTY CHANGE: Adding VAW_MANAGED_MODE property. Its value is '0'.
  158. Action 21:48:45: .
  159. Action ended 21:48:45: VeeamEndpointProcessSettingsAction. Return value 1.
  160. MSI (c) (A4:C8) [21:48:45:483]: Doing action: SetupInitialization
  161. Action 21:48:45: SetupInitialization.
  162. Action start 21:48:45: SetupInitialization.
  163. Info 2898.For Tahoma8 textstyle, the system created a 'Tahoma' font, in 1 character set.
  164. Info 2898.For TahomaBold10 textstyle, the system created a 'Tahoma' font, in 1 character set.
  165. Action 21:48:45: SetupInitialization. Dialog created
  166. Action ended 21:48:45: SetupInitialization. Return value 1.
  167. MSI (c) (A4:C8) [21:48:45:507]: Doing action: FindRelatedProducts
  168. Action 21:48:45: FindRelatedProducts. Searching for related applications
  169. Action start 21:48:45: FindRelatedProducts.
  170. MSI (c) (A4:C8) [21:48:45:509]: FindRelatedProducts: could not read ASSIGNMENTTYPE info for product '{B02B0126-2AF4-43D0-A059-59FE466B64C3}'. Skipping...
  171. MSI (c) (A4:C8) [21:48:45:509]: FindRelatedProducts: could not read ASSIGNMENTTYPE info for product '{B02B0126-2AF4-43D0-A059-59FE466B64C3}'. Skipping...
  172. Action ended 21:48:45: FindRelatedProducts. Return value 1.
  173. MSI (c) (A4:C8) [21:48:45:509]: Doing action: VmaConditionsChecker
  174. Action 21:48:45: VmaConditionsChecker.
  175. Action start 21:48:45: VmaConditionsChecker.
  176. MSI (c) (A4:20) [21:48:45:512]: Invoking remote custom action. DLL: C:\Users\eric1\AppData\Local\Temp\MSIE83.tmp, Entrypoint: _VmaConditionsChecker@4
  177. Action 21:48:45: VmaConditionsChecker. Checking launch conditions...
  178. MSI (c) (A4!FC) [21:48:45:547]: PROPERTY CHANGE: Adding VEEAM_SETUP_OS_VERSION property. Its value is '33'.
  179. MSI (c) (A4!FC) [21:48:45:548]: Doing action: VmACheckWinInstallationType
  180. Action 21:48:45: VmACheckWinInstallationType.
  181. Action start 21:48:45: VmACheckWinInstallationType.
  182. MSI (c) (A4:70) [21:48:45:551]: Invoking remote custom action. DLL: C:\Users\eric1\AppData\Local\Temp\MSIEA4.tmp, Entrypoint: _VmACheckWinInstallationType@4
  183. Action 21:48:45: VmACheckWinInstallationType. Detecting operating system type...
  184. MSI (c) (A4!A4) [21:48:45:555]: PROPERTY CHANGE: Adding VmCheckWinInstallationTypeResult property. Its value is '1'.
  185. Action 21:48:45: .
  186. Action ended 21:48:45: VmACheckWinInstallationType. Return value 1.
  187. MSI (c) (A4!FC) [21:48:45:558]: Doing action: VeeamEndpointValidateInstalledVersionAction
  188. Action 21:48:45: VeeamEndpointValidateInstalledVersionAction.
  189. Action start 21:48:45: VeeamEndpointValidateInstalledVersionAction.
  190. MSI (c) (A4:84) [21:48:45:560]: Invoking remote custom action. DLL: C:\Users\eric1\AppData\Local\Temp\MSIEB4.tmp, Entrypoint: _VeeamEndpointValidateInstalledVersionAction@4
  191. Action 21:48:45: VeeamEndpointValidateInstalledVersionAction. Checking upgrade possibility...
  192. ***Veeam*** Setup was unable to check installed version. Error code: 0x00000645.
  193. Action 21:48:45: .
  194. CustomAction VeeamEndpointValidateInstalledVersionAction returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
  195. Action ended 21:48:45: VeeamEndpointValidateInstalledVersionAction. Return value 3.
  196. ***Veeam***
  197. Action 21:48:47: .
  198. CustomAction VmaConditionsChecker returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
  199. Action ended 21:48:47: VmaConditionsChecker. Return value 3.
  200. MSI (c) (A4:C8) [21:48:47:770]: Doing action: SetupCompleteError
  201. Action 21:48:47: SetupCompleteError.
  202. Action start 21:48:47: SetupCompleteError.
  203. Action 21:48:47: SetupCompleteError. Dialog created
  204. MSI (c) (A4:F8) [21:48:47:789]: Note: 1: 2731 2: 0
  205. Action ended 21:48:49: SetupCompleteError. Return value 2.
  206. Action ended 21:48:49: INSTALL. Return value 3.
  207. MSI (c) (A4:C8) [21:48:49:228]: Destroying RemoteAPI object.
  208. MSI (c) (A4:6C) [21:48:49:228]: Custom Action Manager thread ending.
  209. Property(C): DiskPrompt = [1]
  210. Property(C): UpgradeCode = {77AC4198-A66C-45EB-A79C-4708A954ED71}
  211. Property(C): ProductCode = {A15FAFC5-EE7F-419E-983F-8B24C71B6CD8}
  212. Property(C): VmCheckWinInstallationTypeResult = 1
  213. Property(C): VEEAM_SETUP_OS_VERSION = 33
  214. Property(C): VAW_MANAGED_MODE = 0
  215. Property(C): VersionNT = 603
  216. Property(C): VersionNT64 = 603
  217. Property(C): IS_MAJOR_UPGRADE = Yes
  218. Property(C): EXECUTEACTION = INSTALL
  219. Property(C): ACTION = INSTALL
  220. Property(C): UILevel = 5
  221. Property(C): VersionHandler = 5.00
  222. Property(C): SOURCEDIR = C:\Users\eric1\Downloads\VeeamAgentWindows_6.3.1.1074\Endpoint\Endpoint\
  223. Property(C): CommonFiles64Folder = C:\Program Files\Common Files\
  224. Property(C): CommonFilesFolder = C:\Program Files (x86)\Common Files\
  225. Property(C): OriginalDatabase = C:\Users\eric1\Downloads\VeeamAgentWindows_6.3.1.1074\Endpoint\Endpoint\Veeam_B&R_Endpoint_x64.msi
  226. Property(C): DATABASE = C:\Users\eric1\Downloads\VeeamAgentWindows_6.3.1.1074\Endpoint\Endpoint\Veeam_B&R_Endpoint_x64.msi
  227. Property(C): Privileged = 1
  228. Property(C): MsiRunningElevated = 1
  229. Property(C): RedirectedDllSupport = 2
  230. Property(C): MsiWin32AssemblySupport = 6.3.22621.2506
  231. Property(C): MsiNetAssemblySupport = 4.8.9032.0
  232. Property(C): Date = 5/3/2025
  233. Property(C): Time = 21:48:49
  234. Property(C): TTCSupport = 1
  235. Property(C): ColorBits = 32
  236. Property(C): TextInternalLeading = 3
  237. Property(C): TextHeight = 16
  238. Property(C): BorderSide = 1
  239. Property(C): BorderTop = 1
  240. Property(C): CaptionHeight = 23
  241. Property(C): ScreenY = 1080
  242. Property(C): ScreenX = 1920
  243. Property(C): SystemLanguageID = 1033
  244. Property(C): ComputerName = DESKTOP-7EA315J
  245. Property(C): UserLanguageID = 1033
  246. Property(C): UserSID = S-1-5-21-1460192765-3064552088-3986569436-1001
  247. Property(C): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
  248. Property(C): LogonUser = eric1
  249. Property(C): MsiTrueAdminUser = 1
  250. Property(C): AdminUser = 1
  251. Property(C): VirtualMemory = 7547
  252. Property(C): PhysicalMemory = 16125
  253. Property(C): Intel = 6
  254. Property(C): Msix64 = 6
  255. Property(C): SystemFolder = C:\WINDOWS\SysWOW64\
  256. Property(C): SourceDir = C:\Users\eric1\Downloads\VeeamAgentWindows_6.3.1.1074\Endpoint\Endpoint\
  257. Property(C): MsiAMD64 = 6
  258. Property(C): ShellAdvtSupport = 1
  259. Property(C): OLEAdvtSupport = 1
  260. Property(C): GPTSupport = 1
  261. Property(C): FontsFolder = C:\WINDOWS\Fonts\
  262. Property(C): DesktopFolder = C:\Users\Public\Desktop\
  263. Property(C): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
  264. Property(C): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
  265. Property(C): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
  266. Property(C): MyPicturesFolder = C:\Users\eric1\Pictures\
  267. Property(C): LocalAppDataFolder = C:\Users\eric1\AppData\Local\
  268. Property(C): CommonAppDataFolder = C:\ProgramData\
  269. Property(C): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
  270. Property(C): SendToFolder = C:\Users\eric1\AppData\Roaming\Microsoft\Windows\SendTo\
  271. Property(C): RecentFolder = C:\Users\eric1\AppData\Roaming\Microsoft\Windows\Recent\
  272. Property(C): PrintHoodFolder = C:\Users\eric1\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
  273. Property(C): PersonalFolder = C:\Users\eric1\Documents\
  274. Property(C): NetHoodFolder = C:\Users\eric1\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
  275. Property(C): FavoritesFolder = C:\Users\eric1\Favorites\
  276. Property(C): ISCHECKFORPRODUCTUPDATES = 1
  277. Property(C): NewProperty3 = 0
  278. Property(C): NewProperty1 = 0
  279. Property(C): NewProperty2 = 0
  280. Property(C): ApplicationUsers = AllUsers
  281. Property(C): _IsMaintenance = Reinstall
  282. Property(C): RestartManagerOption = CloseRestart
  283. Property(C): SetupType = Typical
  284. Property(C): _IsSetupTypeMin = Typical
  285. Property(C): Display_IsBitmapDlg = 1
  286. Property(C): ALLUSERS = 1
  287. Property(C): ARPCONTACT = Veeam Software Group GmbH
  288. Property(C): ARPHELPLINK = http://www.veeam.com/support.html
  289. Property(C): ARPNOMODIFY = 1
  290. Property(C): ARPNOREPAIR = 1
  291. Property(C): ARPPRODUCTICON = ARPPRODUCTICON.exe
  292. Property(C): ARPURLINFOABOUT = http://www.veeam.com
  293. Property(C): DWUSINTERVAL = 30
  294. Property(C): DWUSLINK = CECBD798F94C40FFAEACA75F8ECB978FDECB408FFE6BA7F8CEDBA7C839FBC7C8CECCE77FA9AC
  295. Property(C): DefaultUIFont = Tahoma8
  296. Property(C): DialogCaption = InstallShield for Windows Installer
  297. Property(C): DisplayNameCustom = Custom
  298. Property(C): AppDataFolder = C:\Users\eric1\AppData\Roaming\
  299. Property(C): DisplayNameMinimal = Minimal
  300. Property(C): DisplayNameTypical = Typical
  301. Property(C): EP_SERVICE_PORT = 9395
  302. Property(C): ErrorDialog = SetupError
  303. Property(C): INSTALLLEVEL = 100
  304. Property(C): ISVROOT_PORT_NO = 0
  305. Property(C): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]
  306. Property(C): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]
  307. Property(C): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]
  308. Property(C): IS_PREVENT_DOWNGRADE_EXIT = A newer version of this application is already installed on this computer. If you wish to install this version, please uninstall the newer version first. Click OK to exit the wizard.
  309. Property(C): IS_PROGMSG_TEXTFILECHANGS_REPLACE = Replacing %s with %s in %s...
  310. Property(C): IS_PROGMSG_XML_COSTING = Costing XML files...
  311. Property(C): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...
  312. Property(C): IS_PROGMSG_XML_FILES = Performing XML file changes...
  313. Property(C): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...
  314. Property(C): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...
  315. Property(C): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...
  316. Property(C): IS_SQLSERVER_AUTHENTICATION = 0
  317. Property(C): IS_SQLSERVER_USERNAME = sa
  318. Property(C): InstallChoice = AR
  319. Property(C): MSIFASTINSTALL = 1
  320. Property(C): MSIRESTARTMANAGERCONTROL = Disable
  321. Property(C): Manufacturer = Veeam Software Group GmbH
  322. Property(C): MsiHiddenProperties = CREDUIPASSWORD
  323. Property(C): NewProperty10 = 0
  324. Property(C): NewProperty11 = 0
  325. Property(C): NewProperty12 = 0
  326. Property(C): NewProperty4 = 0
  327. Property(C): NewProperty5 = 0
  328. Property(C): NewProperty6 = 0
  329. Property(C): NewProperty7 = 0
  330. Property(C): NewProperty8 = 0
  331. Property(C): NewProperty9 = 0
  332. Property(C): PIDTemplate = 12345<###-%%%%%%%>@@@@@
  333. Property(C): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %s
  334. Property(C): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...
  335. Property(C): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s
  336. Property(C): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...
  337. Property(C): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service extension
  338. Property(C): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service extensions...
  339. Property(C): PROGMSG_IIS_CREATEWEBSITE = Creating IIS website %s
  340. Property(C): PROGMSG_IIS_CREATEWEBSITES = Creating IIS websites...
  341. Property(C): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...
  342. Property(C): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...
  343. Property(C): PROGMSG_IIS_EXTRACTDONEz = Extracted information for IIS virtual directories...
  344. Property(C): PROGMSG_IIS_EXTRACTzDONE = Extracted information for IIS virtual directories...
  345. Property(C): PROGMSG_IIS_REMOVEAPPPOOL = Removing application pool
  346. Property(C): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...
  347. Property(C): PROGMSG_IIS_REMOVESITE = Removing web site at port %d
  348. Property(C): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s
  349. Property(C): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...
  350. Property(C): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extension
  351. Property(C): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...
  352. Property(C): PROGMSG_IIS_REMOVEWEBSITES = Removing IIS websites...
  353. Property(C): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...
  354. Property(C): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...
  355. Property(C): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...
  356. Property(C): ProductID = none
  357. Property(C): ProductLanguage = 1033
  358. Property(C): ProductName = Veeam Agent for Microsoft Windows
  359. Property(C): ProgramFiles64Folder = C:\Program Files\
  360. Property(C): ProductVersion = 6.3.1.1074
  361. Property(C): ProgressType0 = install
  362. Property(C): ProgressType1 = Installing
  363. Property(C): ProgressType2 = installed
  364. Property(C): ProgressType3 = installs
  365. Property(C): RebootYesNo = Yes
  366. Property(C): ReinstallModeText = omus
  367. Property(C): SHOWLAUNCHPROGRAM = 0
  368. Property(C): SecureCustomProperties = COMPANYNAME;CREDUIACCOUNTNAME;CREDUIPASSWORD;USERNAME;INSTALLDIR;ISFOUNDNEWERPRODUCTVERSION;ISX_SERIALNUM;U_EP
  369. Property(C): ServiceName = VeeamEndpointBackupSvc
  370. Property(C): VEEAM_BUILD_EDITION = standard
  371. Property(C): VEEAM_COLLECT_OS_VERSION = 1
  372. Property(C): VEEAM_MSI_WIZARD_WINDOW_TITLE = Veeam Agent for Microsoft Windows
  373. Property(C): VmLicId = Veeam Agent for Windows
  374. Property(C): ISReleaseFlags = x64,x64
  375. Property(C): ProgramFilesFolder = C:\Program Files (x86)\
  376. Property(C): TempFolder = C:\Users\eric1\AppData\Local\Temp\
  377. Property(C): RemoteAdminTS = 1
  378. Property(C): System64Folder = C:\WINDOWS\system32\
  379. Property(C): WindowsVolume = C:\
  380. Property(C): WindowsFolder = C:\WINDOWS\
  381. Property(C): MsiNTSuitePersonal = 1
  382. Property(C): MsiNTProductType = 1
  383. Property(C): ServicePackLevelMinor = 0
  384. Property(C): ServicePackLevel = 0
  385. Property(C): WindowsBuild = 9600
  386. Property(C): VersionMsi = 5.00
  387. Property(C): VersionDatabase = 200
  388. Property(C): MsiSystemRebootPending = 1
  389. Property(C): CLIENTPROCESSID = 26020
  390. Property(C): CLIENTUILEVEL = 0
  391. Property(C): CURRENTDIRECTORY = C:\Users\eric1\Downloads\VeeamAgentWindows_6.3.1.1074\Endpoint\Endpoint
  392. Property(C): PackagecodeChanging = 1
  393. Property(C): ProductState = -1
  394. Property(C): USERNAME = email
  395. Property(C): PackageCode = {2A01AABA-B1B6-45AF-A877-D733413A1D02}
  396. Property(C): MsiLogFileLocation = c:\temp\install.log
  397. === Logging stopped: 5/3/2025 21:48:49 ===
  398. MSI (c) (A4:C8) [21:48:49:243]: Note: 1: 1708
  399. MSI (c) (A4:C8) [21:48:49:243]: Product: Veeam Agent for Microsoft Windows -- Installation operation failed.
  400.  
  401. MSI (c) (A4:C8) [21:48:49:243]: Windows Installer installed the product. Product Name: Veeam Agent for Microsoft Windows. Product Version: 6.3.1.1074. Product Language: 1033. Manufacturer: Veeam Software Group GmbH. Installation success or error status: 1603.
  402.  
  403. MSI (c) (A4:C8) [21:48:49:245]: Grabbed execution mutex.
  404. MSI (c) (A4:C8) [21:48:49:245]: Cleaning up uninstalled install packages, if any exist
  405. MSI (c) (A4:C8) [21:48:49:246]: MainEngineThread is returning 1603
  406. === Verbose logging stopped: 5/3/2025 21:48:49 ===
  407.  
  408.  
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