Hi there,

As last case, I may trust you and ship it earlier.

Or you could ship me the faulty one via a courier service - I would then ship to you in the same method, reaching you in 48 working hours.


Rubens

On 1 September 2011 16:04, A. Häkkinen <hakkinen@love.com> wrote:

    Hey,

    Is there any other way you could ship the replacement earlier? I&#039;m going to an event in 11 days where I would need a helmet camera.


    Kind regards
    Aaro Häkkinen From: Drift - Info & Support <info@driftinnovation.com>
    To: A. Häkkinen <hakkinen@love.com>
    Sent: Thursday, September 01, 2011 at 5:55 pm

    Subject: Re: Website Contact Page Defective camera?

    Hi Aaro,

    Thanks for the quick reply,

    Unfortunately that&#039;s not possible - as I need to check your camera once it arrives to confirm if the item is not damaged.

    Let me know once shipped.

    Regards,

    Rubens



    On 1 September 2011 15:52, A. Häkkinen <hakkinen@love.com> wrote:

        Hey,

        I will ship it today or tomorrow. If I scan you the shipping receipt after taking it to the mail office, can you proceed sending a brand new unit? I wouldn&#039;t like to pay for the fastest shipping method, so it might take two weeks to get there. It would be really nice, if you could do that, so I could get the replacement earlier.


        Kind regards
        Aaro HäkkinenFrom: Drift - Info & Support <info@driftinnovation.com>
        To: A. Häkkinen <hakkinen@love.com>
        Sent: Thursday, September 01, 2011 at 5:42 pm

        Subject: Re: Website Contact Page Defective camera?

        Hi there,

        Alright.

        Then ship the faulty the camera back to me by post, I&#039;ll take care of the replacement personally:

        RMAFA0811

        Drift Innovation - Customer Care

        The Light Box, PC 126
        111 Power Road
        London, W4 5PY
        United Kingdom


        Please identify the package as RMAFA0811, so it will be easy for me to identify your unit when it arrives.

        I&#039;ll then proceed sending you a brand new unit from our warehouse.


        Regards,

        Rubens