12:02:41 PM <wisp> hello, need help?
12:05:28 PM <+Profound> Hi wisp
12:06:09 PM <+Profound> If noone answering in here, perhaps try #operhelp
12:06:23 PM <wisp> thanks
12:08:07 PM <@sps> ...
12:08:58 PM <wisp> Profound can you help me
12:09:28 PM <@sps> if you ask your question, perhaps we can.
12:10:01 PM <wisp> How to change email account in user account? my existing email not working anymore..
12:10:40 PM <@sps> sure
12:10:56 PM <@sps> first identify to your nickname using /msg nickserv@services.dal.net identify password
12:11:08 PM <wisp> done
12:11:21 PM <@sps> and then issue, /msg nickserv@services.dal.net set email password new-email
12:12:13 PM <wisp> my issue is in chanserv ...
12:12:14 PM <@sps> check the email received onto the new email id
12:12:31 PM -NickServ- Info for WISP:
12:12:31 PM -NickServ- (Currently on IRC) For extra info: /whois WISP
12:12:31 PM -NickServ- Last seen address : ~job@2.50.33.170
12:12:31 PM -NickServ- Last seen time    : Tue 20-Nov-2018 04:36:58 GMT
12:12:31 PM -NickServ- Time registered   : Thu 01-Feb-2018 11:41:38 GMT
12:12:31 PM -NickServ- Time now          : Tue 20-Nov-2018 12:12:30 GMT
12:12:31 PM -NickServ- *** End of Info ***
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12:12:38 PM wisp is ~job@2.50.33.170 * job
12:12:38 PM wisp on #OperHelp #DALnet #Help
12:12:38 PM wisp using bitcoin.uk.eu.dal.net i like turtles
12:12:38 PM wisp has identified for this nick
12:12:38 PM wisp End of /WHOIS list.
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12:12:58 PM <@sps> are you the founder of the channel?
12:13:02 PM <wisp> yes
12:13:23 PM <@sps> if yes, then the email is the same as that for the nickname
12:13:28 PM <@sps> so for example
12:13:29 PM <wisp> i forgot my channel password also.. that is why i need to change the email
12:13:49 PM <@sps> well, change your email
12:14:00 PM <@sps> and then use /msg chanserv@services.dal.net help sendpass
12:14:40 PM <@sps> everything is linked to the email set on file against your nickname
12:15:01 PM <@sps> as simple as it can get - nick or channel; same email used that is set for nickname.
12:15:04 PM <@sps> :-)
12:15:35 PM <wisp> my existing email is not working anymore.. that is my problem..
12:16:10 PM <wisp> if i do that sendpass - -ChanServ- Sorry, the email address you have specified does not match the email address on file for the channel
12:16:44 PM <@sps> did you change the email for nickname onto a new one that you own now?
12:17:05 PM <@sps> use /msg nickserv@services.dal.net set email ; to check current set email
12:17:22 PM <wisp> yes.. but it will take awhile receiving that email. .. so i need to wait for it ..
12:17:57 PM <@sps> if you have issued the change email command you should receive it in another 5-10mins
12:18:17 PM <wisp> email is take a long time to receive, really..  :)
12:18:26 PM <@sps> depending on server speeds which can go upt0 72hrs but thats when peak load is present.
12:18:34 PM <@sps> did you check SPAM/JUNK sections of mailbox/
12:19:37 PM <@sps> if you entered an email you own, have access to it currently then you should receive an email from DALnet soon :-)
12:19:59 PM <wisp> i got it.. :)
12:20:06 PM <@sps> great :-)
12:20:14 PM <@sps> follow instructions mentioned inside the email now
12:20:40 PM <@sps> then check if new email is set using /msg nickserv@services.dal.net set email
12:20:58 PM <@sps> once new email is set, use the sendpass command for retrieving channel password.
12:21:25 PM <@sps> on successful sendpass, you will receive email again on new email address with instructions you need to follow.
12:21:55 PM <wisp> thanks man..
12:22:53 PM <@sps> yw
12:23:53 PM -> -#+help- sps... the process of changing email is different when someone issued an email change command first email goes to the primary email address and allow 3 days(48hours) to denied the request if it was not from the original ownder after 3 days 2nd email goes to the changed ( new email address ) please update accordingly ty
12:27:35 PM -> -#+help- and if the email received for email change in 5 to 10 minute then i think we need to revise EMAIL change process in docs/help/files.
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