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  1. 6:03:58 PM [Mariya T] Thank you for your interest in Capella University. My name is Mariya, how can I help you?
  2.  
  3. 6:05:56 PM [Mariya T] Are you still available to chat? If you would like to continue chatting, please respond in the next two minutes.
  4.  
  5. 6:06:08 PM [Visitor] Yes
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  7. 6:06:17 PM [Mariya T] Hi! How can I help you today?
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  9. 6:09:28 PM [Visitor] I am a PhD student who has completed all course requirements in my current program PhD - Philosophy Public Policy Administration. My GPA has always been 4.0 and I'm currently looking for a PhD program to transfer into. Although I am at my dissertation point, my Chair and committee left on medical numerous times. I would like to transfer, even if it means retaking or taking additional course requirements. What are my options with Capella?
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  11. 6:12:28 PM [Mariya T] We can definitely assist you with that. We do offer a Doctor of Public Administration (DPA) program at Capella, but there is a doctoral capstone instead of a dissertation component for that program. Would you be interested in that?
  12.  
  13. 6:13:38 PM [Visitor] Yes
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  15. 6:14:34 PM [Visitor] What are the max credits allowed to transfer in?
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  17. 6:15:00 PM [Mariya T] The program requires 74 quarter credits to complete, up to 18 of which may be fulfilled via transfer.
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  19. 6:16:16 PM [Visitor] Is that the same for every PhD program at Capella?
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  21. 6:17:25 PM [Mariya T] No, the maximum transfer credits do vary by program. Generally, you cannot transfer more than ¼ of the total required credits, unfortunately.
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  23. 6:19:36 PM [Visitor] Which program allows the max transfer credits? Although I have interest in other PhD programs at Capella, I thought that it would be more beneficial to stick with the same program. However, if only 18 are allowed, I should consider more mptions with Capella?
  24.  
  25. 6:20:32 PM [Visitor] Are you still there?
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  27. 6:20:52 PM [Mariya T] Yes, I'm just looking into different doctoral programs' maximum transfer credits.
  28.  
  29. 6:20:58 PM [Visitor] Ok thanks
  30.  
  31. 6:22:04 PM [Mariya T] Our Doctor of Human Services (DHS) program requires 72 credits to complete, and up to 20 can be fulfilled via transfer.
  32.  
  33. 6:22:32 PM [Mariya T] Most doctoral programs will allow 12 - 20 credits via transfer, but not much more than that.
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  35. 6:23:00 PM [Visitor] Are there any other program that allow more than 18?
  36.  
  37. 6:23:48 PM [Mariya T] Our PhD in Psychology programs allow up to 25, but those programs require more total credits to complete (104 in total).
  38.  
  39. 6:23:51 PM [Visitor] Psychology?
  40.  
  41. 6:24:13 PM [Visitor] I was just texting that
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  43. 6:24:14 PM [Mariya T] Again, you generally cannot fulfill more than ¼ of the total credits required to complete the program through transfer.
  44.  
  45. 6:24:27 PM [Visitor] Ok
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  47. 6:26:18 PM [Visitor] Are there only 3 program options that allow 18 or more transfer credits? Moreover, who can I speak with to determine which credits/courses are options for being approved upon acceptance?
  48.  
  49. 6:26:47 PM [Visitor] ... for each of the programs?
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  51. 6:27:22 PM [Mariya T] You would need to speak with an enrollment counselor who specializes in that particular program, they can evaluate your transcripts to see which credits may transfer.
  52.  
  53. 6:27:37 PM [Mariya T] Are you interested in the DHS program at Capella?
  54.  
  55. 6:28:46 PM [Visitor] Are there only 3 PhD program s that allow 18 or more transfer credits?
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  57. 6:30:16 PM [Mariya T] As I mentioned above, our doctoral programs generally do not allow you to fulfill more than 12 - 20 credits via transfer. You would need to complete the majority of your program at Capella in order to receive a degree.
  58.  
  59. 6:31:19 PM [Visitor] Yes, I understand that. I'm asking are there any additional PhD programs that allow 18 -20 transfer credits?
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  61. 6:31:26 PM [Mariya T] No, there are not.
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  63. 6:31:36 PM [Visitor] Ok. I would like to have my transcript evulated by Public Policy, Psychology and DHS is my last option.
  64.  
  65. 6:32:22 PM [Mariya T] I can definitely have an enrollment counselor reach out to you tomorrow and evaluate your transcript for transfer credits. I would need your full name, email, and phone number to set that up.
  66.  
  67. 6:33:17 PM [Visitor] Ok. Is it the same enrollment counselor for all 3 program options?
  68.  
  69. 6:33:59 PM [Visitor] Bev Boyd, xxx-xxx-xxxx, bfbs.consulting@gmail.com
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  71. 6:34:09 PM [Mariya T] Thank you, Bev. Our enrollment counselors are available between 10 am - 8 pm Central Time. What time frame works best for you tomorrow?
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  73. 6:34:27 PM [Visitor] Pacific
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  75. 6:34:59 PM [Visitor] 10am tomorrow morning Pacific time?
  76.  
  77. 6:35:53 PM [Visitor] Is it the same enrollment counselor for all 3 program options?
  78.  
  79. 6:36:03 PM [Mariya T] Okay, great. I will go ahead and set that up for you, and an enrollment counselor will reach out to you tomorrow to discuss our program options and evaluate your transcripts. I will also send you a quick follow-up email with some information about our programs and Capella University in general.
  80.  
  81. 6:36:41 PM [Mariya T] I will send your information to specialists for each of the three programs that we discussed today.
  82.  
  83. 6:37:46 PM [Mariya T] What other questions can I assist you with today?
  84.  
  85. 6:38:30 PM [Visitor] Ok thank you. Can you also set up an appointment for my daughter? She is an undergrad sophomore looking to transfer from University of Hawaii to an online mainlamd program
  86.  
  87. 6:39:08 PM [Mariya T] Which bachelor's program is she interested in?
  88.  
  89. 6:40:02 PM [Visitor] She's currently compute science but prefers MIS
  90.  
  91. 6:40:11 PM [Visitor] Computer typo
  92.  
  93. 6:41:02 PM [Mariya T] Can you clarify what you mean by MIS?
  94.  
  95. 6:41:19 PM [Visitor] Management Information Systems
  96.  
  97. 6:41:44 PM [Visitor] Or just Computer Science
  98.  
  99. 6:42:16 PM [Mariya T] We do not offer a computer science program, but we do offer a Bachelor's in IT program with multiple specializations. Would she be interested in that?
  100.  
  101. 6:42:44 PM [Visitor] Yes
  102.  
  103. 6:43:10 PM [Visitor] Ariel Smith
  104.  
  105. 6:43:30 PM [Visitor] abaactors@gmail.com
  106.  
  107. 6:43:54 PM [Visitor] xxxxxxxxxx
  108.  
  109. 6:44:11 PM [Visitor] Arielariell4@hawai or abaactors@gmail.com
  110.  
  111. 6:44:28 PM [Visitor] ariell4@hawaii.edu
  112.  
  113. 6:44:42 PM [Visitor] The first one was a typo
  114.  
  115. 6:44:57 PM [Mariya T] Okay, great. I will go ahead and set that up for her as well.
  116.  
  117. 6:45:00 PM [Mariya T] What other questions can I assist you with today?
  118.  
  119. 6:45:49 PM [Visitor] Thats it. She's on Hawaii time and has a different number. She's available 8:30 am Hawaii time tomorrow
  120.  
  121. 6:46:05 PM [Mariya T] Great! I will note that in the appointment details.
  122.  
  123. 6:46:10 PM [Visitor] xxxxxxxxxx
  124.  
  125. 6:46:18 PM [Visitor] O thank you
  126.  
  127. 6:46:21 PM [Visitor] Ok
  128.  
  129. 6:46:22 PM [Mariya T] What other questions can I assist you with today?
  130.  
  131. 6:46:27 PM [Visitor] That's it
  132.  
  133. 6:46:41 PM [Mariya T] Thank you for chatting with us today! Please let us know how we did today by taking a brief survey after our chat. We appreciate your feedback! If you have any more questions, feel free to chat in again, or call us at 1.xxx.xxx.xxxx option 5.
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