FREQUENTLY ASKED QUESTIONS
How does site work?
Players deposit their items by using the "quick deposit" feature on the page.
Once you accept the trade offer by the bot on Steam, your items will be put into the current or next pot.
If there are 2 or more participants, the countdown starts counting down from 90 seconds.
If there is a deposit in the last 15 seconds and less than 100 items in the pot, the countdown will extend by 15 seconds.
At the end of the countdown, our server picks a random ticket number that wins the current round. The higher your deposit value is, the higher your chance to win.
What are the deposit requirements?
You are required to login in order to deposit items. You can deposit a maximum of 15 items at a time. The total value of your deposit must be higher than € 15. If your deposit does not meet the requirements, our bots will automatically refuse your trade offer and send you a notification.
What are the fees?
In order to maintain the website and pay for hosting, we take a fee between 0% and 4% (8% if you don't have skinsforce.com in your name) at every end of a round - if you win, you always receive 100% of your items you put in back.
Why is my deposit not appearing?
Check your trade offers first to make sure it wasn't declined by the bot. Deposits may take up to 1 minute to appear on the website, depending on the current server load.
Why am I not receiving my win?
Newcomers to the site have to win twice in order to get their winnings. This only applies if you have never played before.
You receive a trade offer maximum 30 minutes after winning.
Make sure your trade url is correct.
Your inventory should be set to public.
I cannot accept my winnings from the bot - What to do?
Decline the trade offer by the bot.
The bot will now automatically attempt to send the offer again within 3 minutes.
Make sure you accept the newly received trade offer as soon as possible.
I still have a problem! Who do I contact?
Please send an e-mail to help@skinsforce.com stating your problem. Make sure you always include your steam ID or steam profile url so we can help you out faster.
My account is not verified. How to receive verification?
Sometimes, at series of suspicious victories, the system can request you to confirm your account with replenishment of the account for 10% of the winning amount. It is made for our protection against hackers. Remember to write [VERIFY] in trade commentary-panel to make verification offer. Get verification!
AntiScamSystem. How works?
Because of increasing of scam we are compeled to add system of protection. In order that to take away things from virtual inventory and also to receive your prize. It is necessary to place on the website in the total amount deposit of € 100. After accumulation the general deposit in € 100 this limit will be lifted.
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