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- P1:
- Innovation:
- - Creativity vs Innovation
- - Types of innovation: process, product/service, strategy
- - Drivers of innovation
- - Technology management
- - Effects of technology on business
- - Risk, Return, and Regret
- - Risk management process
- - Sources of uncertainty
- - Estimating risk and reward
- - e.g. C&E, compaq
- - Scale and scope: Economies of scale, scalability, scopee (walmart)
- - Network effects: network economies (www, facebook, twitter)
- - Usability
- - Disruptive applications (product that establishes/dominates a category)
- P2:
- - Venture creation and business plan
- - Reasons and goals for writing a business plan
- - Audience
- - Elevator speech
- - Red flags in business plans
- - Sources of business ideas:
- - economic trends
- - social trends
- - political and regulatory changes
- - unsolved problems (zappos)
- - gaps in the marketplace
- - Business plan components
- - cover page and table of contents
- - executive summary
- - mission, vision, and culture
- - company description
- - opportunity analysis
- - marketing strategy and plan
- - management and operations
- - financial analysis and projections
- - Presenting the business plan
- - Common mistakes in writing a business plan
- - e.g. Amazon
- - Cluster (geographical concentration of interconnected companies in a particular field)
- P3:
- - types of ventures
- - factors affecting choice of ownership
- - legal forms of the firm
- - sole proprietorship
- - partnership
- - corporation
- - s corporation
- - limited liability company
- - joint venture
- - organizational forms
- - independent venture
- - corporate vencture
- - non profit organization
- - family-owned (frescobaldi family)
- - franchise
- - small/large business
- - e.g. miele, scotts shopping centre
- - Franchising
- - types of franchises
- - franchising boom in USA/Europe/Asia
- - franchising relationship
- - types of franchising
- - benefits and drawbacks of franchising
- - 10 myths of franchising
- - detecting dishonest franchisers
- - trends shaping franchising (what makes it appealing)
- - what to consider before investing in a franchise (steps for franchise selection)
- - corporate new ventures (and its characteristics)
- - strengths and weaknesses
- - five-step process for establishing a corporate new venture
- P4:
- - knowledge (information, facts, ideas in an area of expertise)
- - intellectual capital (sum of knowledge assets of a firm)
- - knowledge of people, effectiveness of management processes, efficiency of
- its customers and supplier's relationship and the technical knowledge
- - managing knowledge
- - learning organisation (creating, acquiring, and sharing new knowledge)
- - knowledge and learning within a tech film
- - product design and development
- - overall development process
- - product prototypes and development process
- - practices of product development
- - factors of usability
- - scenarios to consider
- - intellectual property
- - criteria for protection
- - patent
- - three basic requirements
- - developing patent strategy and process of obtaining one
- - trademark and its law (what is protected)
- - copyrights (what is protected)
- - trade secrets (measures for protecting them)
- - ten mistakes with legal matters in intelectual property
- - e.g. creative vs apple/barbie vs bratz
- P5:
- - what is marketing
- - six elements of the marketing plan (and building one)
- - selecting a market and establishing a position
- - market segment
- - creating a unique positioning strategy (differentiate it from others)
- - positioning statement
- - differentiation
- - market research
- - four elements of marketing mix (product, price, promotion, place)
- - advertising
- - pricing methods
- - social marketing
- - branding
- - sales process
- - customer relationship management
- - public relations techniques
- - focus on customer satisfaction
- - diffusion of technology and innovations
- - five characteristics of an innovation
- - five categories of adopters of an innovation
- - new enterprise organization
- - new venture team
- - organisational design
- - 9 elements of an organization
- - leadership
- - four leadership styles
- - seven traits of leaders
- - characteristics of an effective team
- - six factors of social interaction of a team
- - management
- - emotional intelligence
- - organizational culture (values, norms, rituals)
- - seven principles of trust
- - attracting and retaining talent (six principles)
- - organizing and managing resources
- - acquiring resources and capabilities
- - credibility cycle
- - sources of legitimacy
- - infleunce and persuasion (someone that's a master at it)
- - location
- - value chain (transforming input to outputs that customers value)
- - virtual organisation (set of partners and suppliers linked by the internet, fax, telephone to provide a service or product)
- - seven key characteristics of a new basic technology
- P6:
- - management of operations
- - the value chain
- - process and operation management
- - operations: supervising activities carried out in the value chain
- - process: activity that takes one or more inputs, transforms and adds value
- - four competitive capoabilities (quality, reliability, speed, flexibility)
- - value web (more interconnected version of value chain)
- - strategic control (monitor performance, evaluate effiency)
- - balanced scorecard (measurements unique to the company that includes both financial and operational metrics)
- - scheduling and operation
- - flowcharts to show how operations work and timings
- - Gantt chart
- - acquisitions, mergers, and global business
- - acquiring an existing firm (3 main steps)
- - valuation
- - book value
- - price to sales ratio
- - price to earnings ratio
- - mergers as a growth strategy
- - horizontal (two firms that make and sell similar products)
- - vertical (different places of the value chain)
- - rules for the acquiring firm and acquired firm
- - four roles of integration manager
- - why go global?
- - ten strategies and best strategies
- - trade intermediaries (distributors for foreign countries)
- - strategic alliance (partnership to achieve a specific goal)
- - joint venture (entity created when two or more firms pool a portion of their resources to create a separate, jointly owned organisation)
- - international franchising
- - idenity suitable countries
- - quality candidates of franchisees
- - structure franchise deal
- - exporting
- - letter of credit
- - barriers and guidelines for international markets
- L1:
- - technology for fun
- - technology for entertainment
- - technology for the benefits of manking
- - quality of life
- - technology for military purposes
- - technology for commerical gains
- - tech based entrepreneurship
- - sony, apple, google, nvidia
- - newater
- - economic impact of entrepreneurial firms
- - job creation, innovation, impact on society, impact on larger firms
- - invention vs innovation
- - science and technology
- - technology: a managerial perspective
- - manifestation of the capability of the organisation
- - forecasting, assessment (impact), commercialisation, valuation, protection
- - moore's law (no. of transitors that can put in chip doubles every 2 years)
- - effects of moore's law
- - managing technology change
- - invention or discovery -> innovation or development
- - -> diffusion and commercialisation
- - post it notes, for example
- - need for technological change
- - major factor in competitive advantages
- - rate of technological change
- - early tech (lacked scientific base)
- - result of chance discovery or error experimentation
- - slow growth
- - modern tech (rapid changes and growth)
- L2:
- - incremental innovations (small scale improvements)
- - radical innovations (ground breaking ideas)
- - S curves (change in technology)
- - S curves and radical innovation
- - disruptive innovation
- - initially serve niche market -> low end range of mainstream market
- - -> capture mainstream market
- - examples, southwest airlines, led, ebay
- - low end has a lot of opportunity (for people who don't want to spend much)
- - litmus tests to see if there is disruptive potential
- L3:
- - imitation (xiaomi, samsung imitate apple)
- - counterfeit (illegally imitate something)
- - first mover and late entry
- - four stages of industry life cycle
- - first mover advantages/disadvantages
- - imitation vs late entry (surpassing pioneers)
- - imitation strategies
- - lower prices
- - superior product
- - market power
- - imitation on the internet
- - industry analysis
- - 6 forces model (bargaining power)
- L4:
- - competitive strategies (5 generic strategies)
- - case: motorcycles in vietnam
- - lower prices increases demand
- - low price =/= low quality
- - as economy improves, customers move to quality products
- - competition leads to elimination of weak players
- - key areas: lower costs and differentiate products from rivals
- - distinctive competencies
- - resources: tangible and intangible
- - capabilities: skills at coordinating resources
- - increase profit?
- - sell at a higher margin
- - increase value so they should pay more (value creation)
- - value proposition (product, price, access, service, experience)
- - one dominates the value proposition
- - second one differentiates the offering
- - remaining three hit industrial norm
- - unique selling proposition (USP)
- - blue ocean strategy
- - go where profits and growth are, and where competition isn't
- - new market space (unknown market space)
- - ten key points
- - reorienting from competitor to alternative
- - four actions framework
- - hurdles to implement new strategy
- - showing need for change
- - limited availability of resources, space, etc
- - motivation and overcoming opposition
- L5:
- - commercialisation
- - motivation
- - assessments
- - market aspect
- - technical aspect
- - management aspect
- - financial aspect
- - legal aspect
- - sources of uncertainty and risk (1-3-10 rule)
- - management of risk
- - product development process
- - phases of product development
- - evaluate at every phase
- - booze, allen, hamilton model
- - cooper and kleinschmidt model
- - each case is unique so no generalised system
- - idea generation -> check point
- - prelimiary assessment -> check point
- - concept formulation -> check point
- - development -> check point
- - testing -> check point
- - trial -> check point
- - common features of process models (and impacts, benefits, defeciencies)
- - motivation for implementing the process
- - product life cycle and how to extend it
- L6:
- - technology valuation
- - three approaches: cost approach, market approach, income approach
- - win-win negotiation
- - in-licensing and out-licensing
- L6 supp:
- - discount cash flow
- - interest rate, present value, compound interest
- - stream of income
- - worth of an investment
- - sum to infinity
- - income approach: time value of money
- - risk assessment for the discount rate
- - discount factors
- - net present value
- - discount cash flow analysis
- - breakeven analysis
- L7:
- - sources of product ideas
- - primary:
- - internal - company personnel and products
- - external - customers, vendors, competitors, etc
- - ready products
- - acquire license for the product
- - take over or acquire company
- - take-on a single product line from an organisation
- - secondary:
- - research by others, trade organisations, etc
- - devious means for getting info (published materials, employees, "theft")
- - theft (eavesdropping, direct observation, PI)
- - 1. connection of ideas
- - attribute list (words and phrases that describe desired capabilities)
- - isolate major attributes of known product
- - consider modifying each in every way imaginable
- - review them in real-world constraints (and make new product)
- - 2. interaction with the environments
- - nature analysis
- - 3. cognitive theory
- - convergent/divergent thinking
- - 4. creativity by brute force (and risks)
- - TRIZ
- - 5. expansion and convolution of systems (more parts or combined)
- Extra 1:
- - product
- - who is it aimed at
- - what benefit
- - advantage over competitors
- - usp
- - how to position product within the market
- - total product
- - price, place, promotion
- - disruptive innovation
- - how people solve problems (divergent or convergent)
- - adaptors vs innovators
- - trial and error method
- - psychological inertia
- - D4 process of innovation
- - models of innovation (linear, simultaneous coupling, interactive, archiectural, open, as a management process)
- - closed vs open innovation
- - models of tech transfer
- Extra 2:
- - why technology (it's very lucrative)
- - myth of exploiting technology
- - moore's law again
- - e.g. intel
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