Starboy7091

Nike refund

Nov 1st, 2019
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  1. 🔥NIKE.COM REFUND TRICK🔥
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  4. ⚠️ AT YOUR OWN RISK
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  8. In 2018, Nike had a revenue of more than $15 billion , which makes them an extremely attractive company to refund. Because of their large number of orders, they are more likely to make mistakes/lose packages. Rather than looking into them or investigating, it is much easier for them to replace or refund your item.
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  10. This beginner’s guide is for refunding Nike. Before going forward, know that if your order is above $500 (35k INR), your claim will be escalated to a higher team (Nike Elite Services). If it is under $500 (35k INR) or what they consider a low amount, you will be dealing with their basic customer service team.
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  12. Nike uses FedEx to ship out their packages. FedEx is known for weighing their packages and having the owner of the package sign for them. Because of this, partial refunds are irrelevant since packages are weighed. You can still go for a partial refund (items missing), but your claim will go through the same process as “Did not arrive” because they will think that some items were stolen, not a warehouse error. That is why I believe the best method for Nike is simply you did not get the package. And if it requires a signature, fake it and say that it wasn’t your signature.
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  14. If your order was under $500 (35k INR) or what they consider to be a small order or low amount, you will be given the option for a refund/replacement almost immediately. They might require a small investigation, but it shouldn’t be more than 5 business days.
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  16. I recommend contacting the Nike customer service phone number rather than the livechat because it is much easier to show urgency, distress, and emotion over the phone than in livechat. Showing these emotions will allow the representative to sympathize with you and leave “notes” on your ticket which will better increase the speed and success of a refund.
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  18. If your order is over $500 (35k INR), they will create a ticket and escalate it to the Elite Services department who is responsible for investigating high value orders. They will only contact you via email and your only way to contact them is through email. They are extremely bad at getting back to you via email and updating you with the investigation. Basically, they open up a tracer investigation with FedEx in hopes to locate the package. This means that they give FedEx 14 business days to try to find out what happened to the package. FedEx rarely responds to Nike with the investigation and will not call you with questions about your order. If they do call regarding the order, stick with your story. By the end of the 14 days, they will conclude the investigation. Dealing with Nike Elite Services isn’t difficult, it is just extremely hard to get in contact with them. When speaking to a supervisor on the phone, even he couldn’t get a hold of them. Once your claim gets escalated to Elite Services, no one else can assist you with your order except for them. The only way to get in contact with them is through email, and they suck at responding. If you are fine with being in the dark until the 2 week investigation is over, Elite Services shouldn’t be a problem for you.
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