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- {
- "_id" : ObjectId("5e2034273561d30007ce2374"),
- "phone" : "79062136704",
- "campaign" : "5d9cfd56356393585504b46a",
- "state" : "PERFORMED",
- "lastCallRequestTimestamp" : NumberLong(1579169366002),
- "callAnsweredTimestamp" : NumberLong(1579169377771),
- "calls" : [],
- "outgoingCalls" : [
- {
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- "request" : {
- "targetTopic" : "sip-system-originate-request-fs1-release-2-3",
- "responseTopic" : "calling-system-orig-result-apps9",
- "scenarioResultTopic" : "scenario_result_sdk_v2_apps9",
- "scenarioParametersApiHost" : "small-apps9-back",
- "scenarioParametersApiPort" : "8101",
- "callUrl" : "sofia/gateway/ars-medika-01/79062136704 ext XML outgoing-release-2-6-ms3-sleep0",
- "createdUtcMs" : NumberLong(1579169366002),
- "callUuid" : "2dd411e6-9e41-412a-a6e1-8c5e4c85fd26",
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- "client" : "5d9cfcf83563935855038f70",
- "campaign" : "5d9cfd56356393585504b46a",
- "originateParameters" : {},
- "originateTimeoutSec" : 40
- },
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- "fullSipSystemResponse" : "+OK 2a0b0eea-b5ab-4153-92c3-601086c388d6",
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- "callTaskId" : "5e2034273561d30007ce2374"
- },
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- "rtp_use_timer_name" : "soft",
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- "sofia_profile_name" : "external",
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- "last_bridge_to" : "3964d106-ac86-40c8-9ac9-7c8d1c096714",
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- "sip_contact_uri" : "79062136704%4083.219.150.111%3A5060",
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- "local_media_ip" : "92.119.230.210",
- "rtp_audio_in_jitter_loss_rate" : 0,
- "sip_from_uri" : "ivoice%4083.219.150.111",
- "ScenarioParametersApiHost" : "small-apps9-back",
- "endpoint_disposition" : "ANSWER",
- "sip_contact_host" : "83.219.150.111",
- "rtp_audio_in_mean_interval" : 20.02,
- "sip_reply_port" : 5060,
- "end_stamp" : "2020-01-16%2010%3A10%3A28",
- "leg_timeout" : 40,
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- "progress_media_stamp" : "2020-01-16%2010%3A09%3A26",
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- "record_file_size" : 1623084,
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- "rtp_audio_in_jitter_max_variance" : 4.97,
- "sip_full_to" : "%3Csip%3A79062136704%4083.219.150.111%3E%3Btag%3Das6b622acb",
- "max_forwards" : 70,
- "sip_network_ip" : "83.219.150.111",
- "sip_from_host" : "83.219.150.111",
- "rtp_audio_in_dtmf_packet_count" : 0,
- "remote_media_port" : 15014,
- "last_sent_callee_id_number" : "outgoingSolution%3FtaskId%3D5e2034273561d30007ce2374%26callUuid%3D2dd411e6-9e41-412a-a6e1-8c5e4c85fd26%26callTaskServiceHost%3Dsmall-apps9-back%26callTaskServicePort%3D8101%26scenarioResultTopic%3Dscenario_result_sdk_v2_apps9%26sleepBeforeScenarioMs%3D0",
- "sip_network_port" : 5060,
- "pre_transfer_caller_id_number" : "0000000000",
- "progress_mediasec" : 0,
- "rtp_use_codec_channels" : 1,
- "sip_recover_contact" : "%3Csip%3A79062136704%4083.219.150.111%3A5060%3E",
- "rtp_local_sdp_str" : "v%3D0%0D%0Ao%3DFreeSWITCH%201579148510%201579148511%20IN%20IP4%2092.119.230.210%0D%0As%3DFreeSWITCH%0D%0Ac%3DIN%20IP4%2092.119.230.210%0D%0At%3D0%200%0D%0Am%3Daudio%2020856%20RTP/AVP%208%200%20101%0D%0Aa%3Drtpmap%3A8%20PCMA/8000%0D%0Aa%3Drtpmap%3A0%20PCMU/8000%0D%0Aa%3Drtpmap%3A101%20telephone-event/8000%0D%0Aa%3Dfmtp%3A101%200-16%0D%0Aa%3Dptime%3A20%0D%0Aa%3Dsendrecv%0D%0A",
- "record_completion_cause" : "success-silence",
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- "sip_req_uri" : "79062136704%4083.219.150.111",
- "profile_start_uepoch" : NumberLong(1579169377731114),
- "RECORD_STEREO" : true,
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- "rtp_audio_rtcp_packet_count" : 0,
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- "sip_user_agent" : "FPBX-13.0.197(13.24.1)",
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- "call_uuid" : "2a0b0eea-b5ab-4153-92c3-601086c388d6",
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- "sip_invite_domain" : "83.219.150.111",
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- "last_bridge_hangup_cause" : "NORMAL_CLEARING",
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- "remote_media_ip" : "83.219.150.111",
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- "uduration" : 62519970,
- "rtp_audio_in_quality_percentage" : 99,
- "rtp_use_codec_rate" : 8000,
- "ScenarioParametersApiPort" : 8101,
- "uuid" : "2a0b0eea-b5ab-4153-92c3-601086c388d6",
- "sip_gateway_name" : "ars-medika-01",
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- "Client" : "5d9cfcf83563935855038f70",
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- "caller_id" : "%22Outbound%20Call%22%20%3C79062136704%3E",
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- "originate_early_media" : false,
- "SipServlet" : "sipservlet_ms3",
- "sip_outgoing_contact_uri" : "%3Csip%3Agw%2Bars-medika-01%4092.119.230.210%3A5060%3Btransport%3Dudp%3Bgw%3Dars-medika-01%3E",
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- "dtmf_type" : "rfc2833",
- "sip_allow" : "INVITE,%20ACK,%20CANCEL,%20OPTIONS,%20BYE,%20REFER,%20SUBSCRIBE,%20NOTIFY,%20INFO,%20PUBLISH,%20MESSAGE",
- "rtp_audio_in_media_packet_count" : 2530,
- "direction" : "outbound",
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- "digits_dialed" : "none",
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- "hangup_complete_with_xml" : true,
- "original_read_codec" : "PCMA",
- "last_bridge_proto_specific_hangup_cause" : "sip%3A200",
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- },
- "callflow" : [
- {
- "extension" : {
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- "application" : [
- {
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- "app_data" : "INFO sip-system passed vars: ClientId=${Client}; CampaignId=${Campaign}; CallTaskId=${CallTaskId}; CallingSystemCallUuid=${CallingSystemCallUuid}; ScenarioResultTopic=${ScenarioResultTopic}; ScenarioParametersApiHost=${ScenarioParametersApiHost}; ScenarioParametersApiPort=${ScenarioParametersApiPort}"
- },
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- "app_name" : "wait_for_answer",
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- {
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- },
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- {
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- "chan_name" : "sofia/external/79062136704",
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- "callee_id_number" : NumberLong(79062136704),
- "source" : "src/switch_ivr_originate.c",
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- "app_data" : "lua/sdk/outgoing-release-2.6-arsmedika.lua"
- }
- ]
- },
- "switchname" : "fs-1",
- "call-stats" : {
- "audio" : {
- "inbound" : {
- "media_packet_count" : 2530,
- "cng_packet_count" : 0,
- "jitter_min_variance" : 0.71,
- "skip_packet_count" : 7,
- "mean_interval" : 20.02,
- "dtmf_packet_count" : 0,
- "jitter_loss_rate" : 0,
- "jitter_burst_rate" : 0,
- "flaw_total" : 8,
- "quality_percentage" : 99,
- "mos" : 4.49,
- "largest_jb_size" : 0,
- "packet_count" : 2622,
- "jitter_max_variance" : 4.97,
- "media_bytes" : 435160,
- "jitter_packet_count" : 0,
- "raw_bytes" : 450984,
- "flush_packet_count" : 92
- },
- "outbound" : {
- "media_packet_count" : 2530,
- "cng_packet_count" : 0,
- "skip_packet_count" : 0,
- "dtmf_packet_count" : 0,
- "rtcp_packet_count" : 0,
- "packet_count" : 2530,
- "media_bytes" : 435160,
- "rtcp_octet_count" : 0,
- "raw_bytes" : 435160
- },
- "error-log" : {
- "error-period" : {
- "consecutive-flaws" : 3,
- "duration-msec" : 3200,
- "stop" : NumberLong(1579169416591119),
- "start" : NumberLong(1579169413391109),
- "flaws" : 7
- }
- }
- }
- }
- },
- "callUuid" : "2dd411e6-9e41-412a-a6e1-8c5e4c85fd26",
- "callTaskId" : "5e2034273561d30007ce2374"
- }
- }
- ],
- "parameters" : {
- "date" : "2020-01-17 12:30",
- "doctor" : "Острякова Е. В. ",
- "specialty" : "Ревматолог",
- "address" : "236006, Калининградская обл., г. Калининград, пр. Московский, 50.",
- "visitID" : "2360117",
- "name" : "Романько Татьяна Ивановна",
- "room" : ""
- },
- "nextAttemptTimestamp" : NumberLong(0),
- "results" : {},
- "ringingMillis" : NumberLong(0),
- "talkMillis" : NumberLong(50800),
- "reportParameters" : {},
- "created" : NumberLong(1579168807),
- "reported" : false,
- "testing" : false,
- "performedTimestamp" : NumberLong(1579169428),
- "sumConsume" : 0.0,
- "processingEvents" : [
- {
- "timestampSecUtc" : NumberLong(1579169366),
- "dateTimeFormatted" : "16.01.20 10:09",
- "author" : "calling-system",
- "event" : "call initiated: OutgoingCall(uuid=2dd411e6-9e41-412a-a6e1-8c5e4c85fd26, request=RequestOutgoingCall(targetTopic=sip-system-originate-request-fs1-release-2-3, responseTopic=calling-system-orig-result-apps9, scenarioResultTopic=scenario_result_sdk_v2_apps9, scenarioParametersApiHost=small-apps9-back, scenarioParametersApiPort=8101, callUrl=sofia/gateway/ars-medika-01/79062136704 ext XML outgoing-release-2-6-ms3-sleep0, createdUtcMs=1579169366002, callUuid=2dd411e6-9e41-412a-a6e1-8c5e4c85fd26, callTaskUuid=5e2034273561d30007ce2374, client=5d9cfcf83563935855038f70, campaign=5d9cfd56356393585504b46a, originateParameters={}, originateTimeoutSec=40), originateResult=null, systemError=null, cdr=null); message to kafka to call task is about to be sent"
- },
- {
- "timestampSecUtc" : NumberLong(1579169377),
- "dateTimeFormatted" : "16.01.20 10:09",
- "author" : "tech.ivoice.calls.taskproc.service.CallOriginateResultService",
- "event" : "transition to ONGOING on call answered"
- },
- {
- "timestampSecUtc" : NumberLong(1579169428590),
- "dateTimeFormatted" : "16.01.20 10:10",
- "author" : "tech.ivoice.platform.ctservice.service.CdrService",
- "event" : "CDR_RECEIVED",
- "parameters" : {
- "nextState" : "PERFORMED",
- "talkMillis" : NumberLong(50800)
- }
- }
- ],
- "fullCost" : NumberLong(0),
- "fullBilling" : false,
- "_class" : "tech.ivoice.common.model.calls.CallTask",
- "scenarioResult" : {
- "time" : ISODate("2020-01-16T10:10:28.522Z"),
- "items" : [
- {
- "time" : ISODate("2020-01-16T10:09:37.915Z"),
- "name" : "params",
- "value" : "medika_visit",
- "details" : {
- "date" : "2020-01-17 12:30",
- "sleepBeforeScenarioMs" : "0",
- "specialty" : "Ревматолог",
- "address" : "236006, Калининградская обл., г. Калининград, пр. Московский, 50.",
- "campaignId" : "5d9cfd56356393585504b46a",
- "callTaskId" : "5e2034273561d30007ce2374",
- "solutionName" : "medika_visit",
- "room" : "",
- "callUuid" : "2dd411e6-9e41-412a-a6e1-8c5e4c85fd26",
- "doctor" : "Острякова Е. В. ",
- "visitID" : "2360117",
- "phone" : "79062136704",
- "name" : "Романько Татьяна Ивановна",
- "scenarioId" : "5d9cfcc4356393585502eb13"
- }
- },
- {
- "time" : ISODate("2020-01-16T10:10:03.963Z"),
- "name" : "прием подтвержден",
- "value" : "denied",
- "details" : {}
- },
- {
- "time" : ISODate("2020-01-16T10:10:24.884Z"),
- "name" : "перенести прием",
- "value" : "denied",
- "details" : {}
- },
- {
- "time" : ISODate("2020-01-16T10:10:28.521Z"),
- "name" : "hangup",
- "value" : "solution",
- "details" : {}
- }
- ],
- "log" : [
- {
- "time" : ISODate("2020-01-16T10:09:57.478Z"),
- "text" : "start requesting option (yes, no)",
- "context" : {
- "sid" : "b5e1edf6-0221-4f8f-a75b-13a4a0bf1480",
- "question" : ""
- }
- },
- {
- "time" : ISODate("2020-01-16T10:10:03.959Z"),
- "text" : "recognise option(no) on asr",
- "context" : {
- "sid" : "b5e1edf6-0221-4f8f-a75b-13a4a0bf1480",
- "question" : "",
- "recognition" : [
- {
- "text" : "я не",
- "confidence" : 0.0
- }
- ]
- }
- },
- {
- "time" : ISODate("2020-01-16T10:10:04.028Z"),
- "text" : "start requesting option (yes, no)",
- "context" : {
- "sid" : "264e21e1-cbcb-42f4-bd5e-55dd8aa9d63f",
- "question" : ""
- }
- },
- {
- "time" : ISODate("2020-01-16T10:10:16.020Z"),
- "text" : "recognise on asr failed",
- "context" : {
- "sid" : "264e21e1-cbcb-42f4-bd5e-55dd8aa9d63f",
- "question" : "",
- "cause" : "silence"
- }
- },
- {
- "time" : ISODate("2020-01-16T10:10:16.020Z"),
- "text" : "retry requesting option (yes, no)",
- "context" : {
- "sid" : "1cd171aa-c370-4485-a4a6-a477453ab5a2",
- "question" : ""
- }
- },
- {
- "time" : ISODate("2020-01-16T10:10:24.880Z"),
- "text" : "recognise option(no) on asr",
- "context" : {
- "sid" : "1cd171aa-c370-4485-a4a6-a477453ab5a2",
- "question" : "",
- "recognition" : [
- {
- "text" : "не",
- "confidence" : 0.0
- }
- ]
- }
- }
- ],
- "callId" : "2dd411e6-9e41-412a-a6e1-8c5e4c85fd26",
- "taskId" : "5e2034273561d30007ce2374",
- "resourceSpentEvents" : [
- {
- "vendor" : "YANDEX_TTS",
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(0)
- }
- },
- {
- "vendor" : "YANDEX_TTS",
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(25)
- }
- },
- {
- "vendor" : "YANDEX_TTS",
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(0)
- }
- },
- {
- "vendor" : "YANDEX_TTS",
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(28)
- }
- },
- {
- "vendor" : "YANDEX_TTS",
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(0)
- }
- },
- {
- "vendor" : "YANDEX_TTS",
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(27)
- }
- },
- {
- "vendor" : "YANDEX_TTS",
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(0)
- }
- },
- {
- "vendor" : "GOOGLE_ASR",
- "amount" : {
- "SPEECH_TIME" : NumberLong(6485),
- "SPEECH_CHAR_COUNT" : NumberLong(4),
- "SPEECH_DTMF_DIGIT_COUNT" : NumberLong(0),
- "SPEECH_DTMF_DIGIT_TIME" : NumberLong(6485)
- }
- },
- {
- "vendor" : "YANDEX_TTS",
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(0)
- }
- },
- {
- "vendor" : "GOOGLE_ASR",
- "amount" : {
- "SPEECH_TIME" : NumberLong(6985),
- "SPEECH_CHAR_COUNT" : NumberLong(0),
- "SPEECH_DTMF_DIGIT_COUNT" : NumberLong(0),
- "SPEECH_DTMF_DIGIT_TIME" : NumberLong(6985)
- }
- },
- {
- "vendor" : "YANDEX_TTS",
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(0)
- }
- },
- {
- "vendor" : "GOOGLE_ASR",
- "amount" : {
- "SPEECH_TIME" : NumberLong(3857),
- "SPEECH_CHAR_COUNT" : NumberLong(3),
- "SPEECH_DTMF_DIGIT_COUNT" : NumberLong(0),
- "SPEECH_DTMF_DIGIT_TIME" : NumberLong(3857)
- }
- },
- {
- "vendor" : "YANDEX_TTS",
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(0)
- }
- }
- ]
- }
- }
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