Thank you for your feedback.

We have unlocked your server and ask you to investigate the situation immediately and take appropriate measures to prevent further abuse of your server. It is essential that you resolve the issue and we will receive a written response from you within the next 24 hours, clearly stating what measures you have taken to rectify the situation and prevent future abuse of this nature.

We will block access to your server again if we do not receive your reply within the deadline and no solution has been found. In this case we will have to charge a reactivation fee again.


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Yours sincerely,

Contabo Abuse Team