Atlas H:
Hello. May I have your University ID or your Directory ID?
3:44 PM  	Jacob Davis:
jacobd
3:45 PM  	Atlas H:
Thanks. How can we help you?
3:45 PM  	Jacob Davis:
 I am a member of Terps Racing and I need help locating a UMD IT resource. It is a Thecus N5200 (NAS) with the IP 129.2.62.200
3:45 PM  	Jacob Davis:
I was hoping you could point me in the right direction of who to speak to.
3:45 PM  	Jacob Davis:
The device is out of storage space and has latency issues.
3:46 PM  	Atlas H:
Hm, one moment.
3:48 PM  	Atlas H:
Is this device University-owned or your personal property? And you were looking something along the lines of a repair service or troubleshooting for the issues you mentioned?
3:48 PM  	Jacob Davis:
I am under the impression it is University-owned
3:49 PM  	Jacob Davis:
It is within your DNS zones and assigned a static IP which leads me to that result
3:50 PM  	Jacob Davis:
hostname is taxi2.umd.edu
3:50 PM  	Atlas H:
Hm, I can consult our Network Operations Center and see what they say.
3:50 PM  	Jacob Davis:
Ok
3:50 PM  	Jacob Davis:
it's routing behind a switch with the ip 128.8.0.97 if that gives you an idea of the geographic location of the device
3:58 PM  	Atlas H:
Thanks for being patient. I spoke with our Network Operations Center and one of their engineers who recommend that you send in an email to hostmaster@umd.edu so they can look into it further. We recommend supplying with the information you've given us here so they can assist further.
3:58 PM  	Jacob Davis:
ok thank you for your help