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  1. 2020-01-18T06:47:32.894261+00:00 app[worker.1]:     bot = ModmailBot()
  2. 2020-01-18T06:47:32.894303+00:00 app[worker.1]:   File "bot.py", line 81, in __init__
  3. 2020-01-18T06:47:32.894565+00:00 app[worker.1]:     logger.critical(e)
  4. 2020-01-18T06:47:32.894610+00:00 app[worker.1]:   File "/app/core/models.py", line 73, in critical
  5. 2020-01-18T06:47:32.894935+00:00 app[worker.1]:     self._log(logging.CRITICAL, self._error_(msg), args, **kwargs)
  6. 2020-01-18T06:47:32.894983+00:00 app[worker.1]:   File "/app/core/models.py", line 53, in _error_
  7. 2020-01-18T06:47:32.895212+00:00 app[worker.1]:     return f'{Fore.RED}{" ".join(msgs)}{Style.RESET_ALL}'
  8. 2020-01-18T06:47:32.895347+00:00 app[worker.1]: TypeError: sequence item 0: expected str instance, ConfigurationError found
  9. 2020-01-18T06:47:33.052516+00:00 heroku[worker.1]: State changed from up to crashed
  10. 2020-01-18T06:47:33.031981+00:00 heroku[worker.1]: Process exited with status 1
  11. 2020-01-18T07:15:02.802455+00:00 heroku[worker.1]: State changed from crashed to starting
  12. 2020-01-18T07:15:09.139259+00:00 heroku[worker.1]: Starting process with command `pipenv run bot`
  13. 2020-01-18T07:15:09.961626+00:00 heroku[worker.1]: State changed from starting to up
  14. 2020-01-18T07:15:14.479735+00:00 app[worker.1]: Creating a virtualenv for this project…
  15. 2020-01-18T07:15:14.479756+00:00 app[worker.1]: Pipfile: /app/Pipfile
  16. 2020-01-18T07:15:14.479775+00:00 app[worker.1]: Using /app/.heroku/python/bin/python3 (3.7.6) to create virtualenv…
  17. 2020-01-18T07:15:36.943464+00:00 app[worker.1]:
  18. 2020-01-18T07:15:36.943499+00:00 app[worker.1]: Already using interpreter /app/.heroku/python/bin/python3
  19. 2020-01-18T07:15:36.943501+00:00 app[worker.1]: PYTHONHOME is set.  You *must* activate the virtualenv before using it
  20. 2020-01-18T07:15:36.943503+00:00 app[worker.1]: Using base prefix '/app/.heroku/python'
  21. 2020-01-18T07:15:36.943505+00:00 app[worker.1]: New python executable in /app/.local/share/virtualenvs/app-4PlAip0Q/bin/python3
  22. 2020-01-18T07:15:36.943508+00:00 app[worker.1]: Also creating executable in /app/.local/share/virtualenvs/app-4PlAip0Q/bin/python
  23. 2020-01-18T07:15:36.943510+00:00 app[worker.1]: Installing setuptools, pip, wheel...
  24. 2020-01-18T07:15:36.943512+00:00 app[worker.1]: done.
  25. 2020-01-18T07:15:36.943514+00:00 app[worker.1]:
  26. 2020-01-18T07:15:37.000719+00:00 app[worker.1]: ✔ Successfully created virtual environment!
  27. 2020-01-18T07:15:37.273609+00:00 app[worker.1]: Virtualenv location: /app/.local/share/virtualenvs/app-4PlAip0Q
  28. 2020-01-18T07:15:39.072414+00:00 app[worker.1]: 01/18/20 07:15:39 __main__[128] - INFO: -------------------------
  29. 2020-01-18T07:15:39.072739+00:00 app[worker.1]: 01/18/20 07:15:39 __main__[136] - INFO: Logging level: INFO
  30. 2020-01-18T07:15:39.072954+00:00 app[worker.1]: 01/18/20 07:15:39 __main__[138] - INFO: Log file: /app/temp/NjY3ODc2ODgzOTg3MzAwMzUz.log
  31. 2020-01-18T07:15:39.105724+00:00 app[worker.1]: 01/18/20 07:15:39 __main__[78] - CRITICAL: Your MONGO_URI might be copied wrong, try re-copying from the source again. Otherwise noted in the following message:
  32. 2020-01-18T07:15:39.106237+00:00 app[worker.1]: Traceback (most recent call last):
  33. 2020-01-18T07:15:39.106332+00:00 app[worker.1]:   File "/app/.heroku/python/lib/python3.7/site-packages/pymongo/srv_resolver.py", line 73, in _resolve_uri
  34. 2020-01-18T07:15:39.106826+00:00 app[worker.1]:     lifetime=self.__connect_timeout)
  35. 2020-01-18T07:15:39.106922+00:00 app[worker.1]:   File "/app/.heroku/python/lib/python3.7/site-packages/dns/resolver.py", line 1102, in query
  36. 2020-01-18T07:15:39.112357+00:00 app[worker.1]:     lifetime)
  37. 2020-01-18T07:15:39.112448+00:00 app[worker.1]:   File "/app/.heroku/python/lib/python3.7/site-packages/dns/resolver.py", line 1002, in query
  38. 2020-01-18T07:15:39.113380+00:00 app[worker.1]:     raise NXDOMAIN(qnames=qnames_to_try, responses=nxdomain_responses)
  39. 2020-01-18T07:15:39.114221+00:00 app[worker.1]: dns.resolver.NXDOMAIN: None of DNS query names exist: _mongodb._tcp.modmail-rdm99.mongodb.net., _mongodb._tcp.modmail-rdm99.mongodb.net.ec2.internal.
  40. 2020-01-18T07:15:39.114314+00:00 app[worker.1]:
  41. 2020-01-18T07:15:39.114317+00:00 app[worker.1]: During handling of the above exception, another exception occurred:
  42. 2020-01-18T07:15:39.114319+00:00 app[worker.1]:
  43. 2020-01-18T07:15:39.114377+00:00 app[worker.1]: Traceback (most recent call last):
  44. 2020-01-18T07:15:39.114452+00:00 app[worker.1]:   File "bot.py", line 75, in __init__
  45. 2020-01-18T07:15:39.115199+00:00 app[worker.1]:     self.db = AsyncIOMotorClient(mongo_uri).modmail_bot
  46. 2020-01-18T07:15:39.115261+00:00 app[worker.1]:   File "/app/.heroku/python/lib/python3.7/site-packages/motor/core.py", line 161, in __init__
  47. 2020-01-18T07:15:39.120532+00:00 app[worker.1]:     delegate = self.__delegate_class__(*args, **kwargs)
  48. 2020-01-18T07:15:39.120638+00:00 app[worker.1]:   File "/app/.heroku/python/lib/python3.7/site-packages/pymongo/mongo_client.py", line 621, in __init__
  49. 2020-01-18T07:15:39.121572+00:00 app[worker.1]:     connect_timeout=timeout)
  50. 2020-01-18T07:15:39.121764+00:00 app[worker.1]:   File "/app/.heroku/python/lib/python3.7/site-packages/pymongo/uri_parser.py", line 463, in parse_uri
  51. 2020-01-18T07:15:39.128684+00:00 app[worker.1]:     nodes = dns_resolver.get_hosts()
  52. 2020-01-18T07:15:39.128790+00:00 app[worker.1]:   File "/app/.heroku/python/lib/python3.7/site-packages/pymongo/srv_resolver.py", line 102, in get_hosts
  53. 2020-01-18T07:15:39.129238+00:00 app[worker.1]:     _, nodes = self._get_srv_response_and_hosts(True)
  54. 2020-01-18T07:15:39.129337+00:00 app[worker.1]:   File "/app/.heroku/python/lib/python3.7/site-packages/pymongo/srv_resolver.py", line 83, in _get_srv_response_and_hosts
  55. 2020-01-18T07:15:39.129735+00:00 app[worker.1]:     results = self._resolve_uri(encapsulate_errors)
  56. 2020-01-18T07:15:39.129798+00:00 app[worker.1]:   File "/app/.heroku/python/lib/python3.7/site-packages/pymongo/srv_resolver.py", line 79, in _resolve_uri
  57. 2020-01-18T07:15:39.130212+00:00 app[worker.1]:     raise ConfigurationError(str(exc))
  58. 2020-01-18T07:15:39.130561+00:00 app[worker.1]: pymongo.errors.ConfigurationError: None of DNS query names exist: _mongodb._tcp.modmail-rdm99.mongodb.net., _mongodb._tcp.modmail-rdm99.mongodb.net.ec2.internal.
  59. 2020-01-18T07:15:39.130631+00:00 app[worker.1]:
  60. 2020-01-18T07:15:39.130635+00:00 app[worker.1]: During handling of the above exception, another exception occurred:
  61. 2020-01-18T07:15:39.130637+00:00 app[worker.1]:
  62. 2020-01-18T07:15:39.130720+00:00 app[worker.1]: Traceback (most recent call last):
  63. 2020-01-18T07:15:39.130778+00:00 app[worker.1]:   File "bot.py", line 1242, in <module>
  64. 2020-01-18T07:15:39.131794+00:00 app[worker.1]:     main()
  65. 2020-01-18T07:15:39.131867+00:00 app[worker.1]:   File "bot.py", line 1237, in main
  66. 2020-01-18T07:15:39.132863+00:00 app[worker.1]:     bot = ModmailBot()
  67. 2020-01-18T07:15:39.132911+00:00 app[worker.1]:   File "bot.py", line 81, in __init__
  68. 2020-01-18T07:15:39.133281+00:00 app[worker.1]:     logger.critical(e)
  69. 2020-01-18T07:15:39.133333+00:00 app[worker.1]:   File "/app/core/models.py", line 73, in critical
  70. 2020-01-18T07:15:39.133681+00:00 app[worker.1]:     self._log(logging.CRITICAL, self._error_(msg), args, **kwargs)
  71. 2020-01-18T07:15:39.133733+00:00 app[worker.1]:   File "/app/core/models.py", line 53, in _error_
  72. 2020-01-18T07:15:39.140409+00:00 app[worker.1]:     return f'{Fore.RED}{" ".join(msgs)}{Style.RESET_ALL}'
  73. 2020-01-18T07:15:39.140663+00:00 app[worker.1]: TypeError: sequence item 0: expected str instance, ConfigurationError found
  74. 2020-01-18T07:15:39.409437+00:00 heroku[worker.1]: State changed from crashed to starting
  75. 2020-01-18T07:15:39.405892+00:00 heroku[worker.1]: State changed from up to crashed
  76. 2020-01-18T07:15:39.380292+00:00 heroku[worker.1]: Process exited with status 1
  77. 2020-01-18T07:15:43.330519+00:00 heroku[worker.1]: Starting process with command `pipenv run bot`
  78. 2020-01-18T07:15:43.962230+00:00 heroku[worker.1]: State changed from starting to up
  79. 2020-01-18T07:15:45.514030+00:00 app[worker.1]: Creating a virtualenv for this project…
  80. 2020-01-18T07:15:45.514106+00:00 app[worker.1]: Pipfile: /app/Pipfile
  81. 2020-01-18T07:15:45.514256+00:00 app[worker.1]: Using /app/.heroku/python/bin/python3.7 (3.7.6) to create virtualenv…
  82. 2020-01-18T07:15:50.967846+00:00 app[worker.1]:
  83. 2020-01-18T07:15:50.967882+00:00 app[worker.1]: Already using interpreter /app/.heroku/python/bin/python3.7
  84. 2020-01-18T07:15:50.967884+00:00 app[worker.1]: PYTHONHOME is set.  You *must* activate the virtualenv before using it
  85. 2020-01-18T07:15:50.967886+00:00 app[worker.1]: Using base prefix '/app/.heroku/python'
  86. 2020-01-18T07:15:50.967888+00:00 app[worker.1]: New python executable in /app/.local/share/virtualenvs/app-4PlAip0Q/bin/python3.7
  87. 2020-01-18T07:15:50.967890+00:00 app[worker.1]: Also creating executable in /app/.local/share/virtualenvs/app-4PlAip0Q/bin/python
  88. 2020-01-18T07:15:50.967891+00:00 app[worker.1]: Installing setuptools, pip, wheel...
  89. 2020-01-18T07:15:50.967894+00:00 app[worker.1]: done.
  90. 2020-01-18T07:15:50.967895+00:00 app[worker.1]:
  91. 2020-01-18T07:15:50.993142+00:00 app[worker.1]: ✔ Successfully created virtual environment!
  92. 2020-01-18T07:15:51.039292+00:00 app[worker.1]: Virtualenv location: /app/.local/share/virtualenvs/app-4PlAip0Q
  93. 2020-01-18T07:15:51.657311+00:00 app[worker.1]: 01/18/20 07:15:51 __main__[128] - INFO: -------------------------
  94. 2020-01-18T07:15:51.657528+00:00 app[worker.1]: 01/18/20 07:15:51 __main__[136] - INFO: Logging level: INFO
  95. 2020-01-18T07:15:51.657667+00:00 app[worker.1]: 01/18/20 07:15:51 __main__[138] - INFO: Log file: /app/temp/NjY3ODc2ODgzOTg3MzAwMzUz.log
  96. 2020-01-18T07:15:51.670777+00:00 app[worker.1]: 01/18/20 07:15:51 __main__[78] - CRITICAL: Your MONGO_URI might be copied wrong, try re-copying from the source again. Otherwise noted in the following message:
  97. 2020-01-18T07:15:51.670958+00:00 app[worker.1]: Traceback (most recent call last):
  98. 2020-01-18T07:15:51.671035+00:00 app[worker.1]:   File "/app/.heroku/python/lib/python3.7/site-packages/pymongo/srv_resolver.py", line 73, in _resolve_uri
  99. 2020-01-18T07:15:51.671272+00:00 app[worker.1]:     lifetime=self.__connect_timeout)
  100. 2020-01-18T07:15:51.671313+00:00 app[worker.1]:   File "/app/.heroku/python/lib/python3.7/site-packages/dns/resolver.py", line 1102, in query
  101. 2020-01-18T07:15:51.671785+00:00 app[worker.1]:     lifetime)
  102. 2020-01-18T07:15:51.671808+00:00 app[worker.1]:   File "/app/.heroku/python/lib/python3.7/site-packages/dns/resolver.py", line 1002, in query
  103. 2020-01-18T07:15:51.672206+00:00 app[worker.1]:     raise NXDOMAIN(qnames=qnames_to_try, responses=nxdomain_responses)
  104. 2020-01-18T07:15:51.672394+00:00 app[worker.1]: dns.resolver.NXDOMAIN: None of DNS query names exist: _mongodb._tcp.modmail-rdm99.mongodb.net., _mongodb._tcp.modmail-rdm99.mongodb.net.ec2.internal.
  105. 2020-01-18T07:15:51.672400+00:00 app[worker.1]:
  106. 2020-01-18T07:15:51.672403+00:00 app[worker.1]: During handling of the above exception, another exception occurred:
  107. 2020-01-18T07:15:51.672405+00:00 app[worker.1]:
  108. 2020-01-18T07:15:51.672408+00:00 app[worker.1]: Traceback (most recent call last):
  109. 2020-01-18T07:15:51.672432+00:00 app[worker.1]:   File "bot.py", line 75, in __init__
  110. 2020-01-18T07:15:51.672603+00:00 app[worker.1]:     self.db = AsyncIOMotorClient(mongo_uri).modmail_bot
  111. 2020-01-18T07:15:51.672627+00:00 app[worker.1]:   File "/app/.heroku/python/lib/python3.7/site-packages/motor/core.py", line 161, in __init__
  112. 2020-01-18T07:15:51.672817+00:00 app[worker.1]:     delegate = self.__delegate_class__(*args, **kwargs)
  113. 2020-01-18T07:15:51.672823+00:00 app[worker.1]:   File "/app/.heroku/python/lib/python3.7/site-packages/pymongo/mongo_client.py", line 621, in __init__
  114. 2020-01-18T07:15:51.673193+00:00 app[worker.1]:     connect_timeout=timeout)
  115. 2020-01-18T07:15:51.673213+00:00 app[worker.1]:   File "/app/.heroku/python/lib/python3.7/site-packages/pymongo/uri_parser.py", line 463, in parse_uri
  116. 2020-01-18T07:15:51.673476+00:00 app[worker.1]:     nodes = dns_resolver.get_hosts()
  117. 2020-01-18T07:15:51.673500+00:00 app[worker.1]:   File "/app/.heroku/python/lib/python3.7/site-packages/pymongo/srv_resolver.py", line 102, in get_hosts
  118. 2020-01-18T07:15:51.673661+00:00 app[worker.1]:     _, nodes = self._get_srv_response_and_hosts(True)
  119. 2020-01-18T07:15:51.673688+00:00 app[worker.1]:   File "/app/.heroku/python/lib/python3.7/site-packages/pymongo/srv_resolver.py", line 83, in _get_srv_response_and_hosts
  120. 2020-01-18T07:15:51.673842+00:00 app[worker.1]:     results = self._resolve_uri(encapsulate_errors)
  121. 2020-01-18T07:15:51.673871+00:00 app[worker.1]:   File "/app/.heroku/python/lib/python3.7/site-packages/pymongo/srv_resolver.py", line 79, in _resolve_uri
  122. 2020-01-18T07:15:51.674025+00:00 app[worker.1]:     raise ConfigurationError(str(exc))
  123. 2020-01-18T07:15:51.674119+00:00 app[worker.1]: pymongo.errors.ConfigurationError: None of DNS query names exist: _mongodb._tcp.modmail-rdm99.mongodb.net., _mongodb._tcp.modmail-rdm99.mongodb.net.ec2.internal.
  124. 2020-01-18T07:15:51.674137+00:00 app[worker.1]:
  125. 2020-01-18T07:15:51.674139+00:00 app[worker.1]: During handling of the above exception, another exception occurred:
  126. 2020-01-18T07:15:51.674140+00:00 app[worker.1]:
  127. 2020-01-18T07:15:51.674156+00:00 app[worker.1]: Traceback (most recent call last):
  128. 2020-01-18T07:15:51.674178+00:00 app[worker.1]:   File "bot.py", line 1242, in <module>
  129. 2020-01-18T07:15:51.674681+00:00 app[worker.1]:     main()
  130. 2020-01-18T07:15:51.674718+00:00 app[worker.1]:   File "bot.py", line 1237, in main
  131. 2020-01-18T07:15:51.675318+00:00 app[worker.1]:     bot = ModmailBot()
  132. 2020-01-18T07:15:51.675337+00:00 app[worker.1]:   File "bot.py", line 81, in __init__
  133. 2020-01-18T07:15:51.675496+00:00 app[worker.1]:     logger.critical(e)
  134. 2020-01-18T07:15:51.675520+00:00 app[worker.1]:   File "/app/core/models.py", line 73, in critical
  135. 2020-01-18T07:15:51.675661+00:00 app[worker.1]:     self._log(logging.CRITICAL, self._error_(msg), args, **kwargs)
  136. 2020-01-18T07:15:51.675687+00:00 app[worker.1]:   File "/app/core/models.py", line 53, in _error_
  137. 2020-01-18T07:15:51.675843+00:00 app[worker.1]:     return f'{Fore.RED}{" ".join(msgs)}{Style.RESET_ALL}'
  138. 2020-01-18T07:15:51.675877+00:00 app[worker.1]: TypeError: sequence item 0: expected str instance, ConfigurationError found
  139. 2020-01-18T07:15:51.770339+00:00 heroku[worker.1]: State changed from up to crashed
  140. 2020-01-18T07:15:51.748627+00:00 heroku[worker.1]: Process exited with status 1
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