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Plex error log

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Jul 14th, 2017
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  1. [0A78:09BC][2017-07-14T17:43:08]i001: Burn v3.10.3.3007, Windows v10.0 (Build 15063: Service Pack 0), path: C:\Users\CHRIST~1\AppData\Local\Temp\{E89EF0D8-5400-4EE7-ACA6-5CE936D7BCC7}\.cr\PlexMediaPlayer-1.3.4.670-1d4f6da1-windows-x64.exe
  2. [0A78:09BC][2017-07-14T17:43:08]i000: Initializing numeric variable 'autolaunch' to value '0'
  3. [0A78:09BC][2017-07-14T17:43:08]i000: Initializing string variable 'InstallFolder' to value '[ProgramFiles64Folder]Plex\Plex Media Player'
  4. [0A78:09BC][2017-07-14T17:43:08]i000: Initializing string variable 'LaunchTarget' to value '[InstallFolder]\PlexMediaPlayer.exe'
  5. [0A78:09BC][2017-07-14T17:43:08]i009: Command Line: '-burn.clean.room=C:\Users\Christopher\Downloads\PlexMediaPlayer-1.3.4.670-1d4f6da1-windows-x64.exe -burn.filehandle.attached=492 -burn.filehandle.self=488'
  6. [0A78:09BC][2017-07-14T17:43:08]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Christopher\Downloads\PlexMediaPlayer-1.3.4.670-1d4f6da1-windows-x64.exe'
  7. [0A78:09BC][2017-07-14T17:43:08]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Christopher\Downloads\'
  8. [0A78:09BC][2017-07-14T17:43:08]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\CHRIST~1\AppData\Local\Temp\Plex_Media_Player_20170714174308.log'
  9. [0A78:09BC][2017-07-14T17:43:08]i000: Setting string variable 'WixBundleName' to value 'Plex Media Player'
  10. [0A78:09BC][2017-07-14T17:43:08]i000: Setting string variable 'WixBundleManufacturer' to value 'Plex'
  11. [0A78:1EE4][2017-07-14T17:43:08]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
  12. [0A78:1EE4][2017-07-14T17:43:08]i000: Setting version variable 'WixBundleFileVersion' to value '1.3.4.0'
  13. [0A78:09BC][2017-07-14T17:43:08]i100: Detect begin, 13 packages
  14. [0A78:09BC][2017-07-14T17:43:08]i000: Registry key not found. Key = 'Software\Plex, Inc.\Plex Media Player'
  15. [0A78:09BC][2017-07-14T17:43:08]i052: Condition 'PreviousInstallFolder' evaluates to false.
  16. [0A78:09BC][2017-07-14T17:43:08]i000: Setting numeric variable 'FoundMfPlatDll' to value 1
  17. [0A78:09BC][2017-07-14T17:43:08]i000: Setting numeric variable 'Found_ucrtbase_dll' to value 1
  18. [0A78:09BC][2017-07-14T17:43:08]i052: Condition 'NOT Found_ucrtbase_dll' evaluates to false.
  19. [0A78:09BC][2017-07-14T17:43:08]i000: Setting string variable 'WinRegCurrentBuildNumber' to value '15063'
  20. [0A78:09BC][2017-07-14T17:43:08]i000: Setting string variable 'WinRegCurrentBuild' to value '15063'
  21. [0A78:09BC][2017-07-14T17:43:08]i000: Setting string variable 'WinRegEditionID' to value 'Professional'
  22. [0A78:09BC][2017-07-14T17:43:08]i000: Setting string variable 'WinRegInstallationType' to value 'Client'
  23. [0A78:09BC][2017-07-14T17:43:08]i000: Setting string variable 'WinRegMediaPlayer' to value '%ProgramFiles%\Windows Media Player'
  24. [0A78:09BC][2017-07-14T17:43:08]i000: Setting string variable 'WinRegProductName' to value 'Windows 10 Pro'
  25. [0A78:09BC][2017-07-14T17:43:08]i000: Setting string variable 'WinRegReleaseID' to value '1703'
  26. [0A78:09BC][2017-07-14T17:43:08]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14'
  27. [0A78:09BC][2017-07-14T17:43:08]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2919355~31bf3856ad364e35~x86~~6.3.1.14'
  28. [0A78:09BC][2017-07-14T17:43:08]i052: Condition 'FoundMfPlatDll' evaluates to true.
  29. [0A78:09BC][2017-07-14T17:43:08]i052: Condition 'FoundMfPlatDll' evaluates to true.
  30. [0A78:09BC][2017-07-14T17:43:08]i052: Condition 'FoundMfPlatDll AND WinRegMediaPlayer' evaluates to true.
  31. [0A78:09BC][2017-07-14T17:43:08]i052: Condition 'FoundMfPlatDll AND WinRegMediaPlayer' evaluates to true.
  32. [0A78:09BC][2017-07-14T17:43:08]i052: Condition 'FoundMfPlatDll' evaluates to true.
  33. [0A78:09BC][2017-07-14T17:43:08]i052: Condition 'FoundMfPlatDll' evaluates to true.
  34. [0A78:09BC][2017-07-14T17:43:08]i052: Condition 'FoundMfPlatDll' evaluates to true.
  35. [0A78:09BC][2017-07-14T17:43:08]i052: Condition 'FoundMfPlatDll' evaluates to true.
  36. [0A78:09BC][2017-07-14T17:43:08]i052: Condition 'FoundMfPlatDll' evaluates to true.
  37. [0A78:09BC][2017-07-14T17:43:08]i052: Condition 'FoundMfPlatDll' evaluates to true.
  38. [0A78:09BC][2017-07-14T17:43:08]i101: Detected package: MediaPackWin7x86, state: Present, cached: None
  39. [0A78:09BC][2017-07-14T17:43:08]i101: Detected package: MediaPackWin7x64, state: Present, cached: None
  40. [0A78:09BC][2017-07-14T17:43:08]i101: Detected package: MediaPackWin8x86, state: Present, cached: None
  41. [0A78:09BC][2017-07-14T17:43:08]i101: Detected package: MediaPackWin8x64, state: Present, cached: None
  42. [0A78:09BC][2017-07-14T17:43:08]i101: Detected package: MediaPackWin81x86, state: Present, cached: None
  43. [0A78:09BC][2017-07-14T17:43:08]i101: Detected package: MediaPackWin81x64, state: Present, cached: None
  44. [0A78:09BC][2017-07-14T17:43:08]i101: Detected package: MediaPackWin10x86, state: Present, cached: None
  45. [0A78:09BC][2017-07-14T17:43:08]i101: Detected package: MediaPackWin10x64, state: Present, cached: None
  46. [0A78:09BC][2017-07-14T17:43:08]i101: Detected package: MediaPackWin10x861511, state: Present, cached: None
  47. [0A78:09BC][2017-07-14T17:43:08]i101: Detected package: MediaPackWin10x641511, state: Present, cached: None
  48. [0A78:09BC][2017-07-14T17:43:08]i101: Detected package: pmp, state: Absent, cached: None
  49. [0A78:09BC][2017-07-14T17:43:08]i101: Detected package: vcredist_repair, state: Absent, cached: Complete
  50. [0A78:09BC][2017-07-14T17:43:08]i101: Detected package: vcredist, state: Absent, cached: Complete
  51. [0A78:09BC][2017-07-14T17:43:08]i052: Condition 'VersionNT >= v6.1' evaluates to true.
  52. [0A78:09BC][2017-07-14T17:43:08]i052: Condition 'NOT ((VersionNT = v6.1) AND ((NOT ServicePackLevel) OR (ServicePackLevel < 1)))' evaluates to true.
  53. [0A78:09BC][2017-07-14T17:43:08]i052: Condition 'NOT ((VersionNT = v6.3) AND (KB2919355_x86 <> 112 AND KB2919355_amd64 <> 112))' evaluates to true.
  54. [0A78:09BC][2017-07-14T17:43:08]i199: Detect complete, result: 0x0
  55. [0A78:1EE4][2017-07-14T17:43:09]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 0
  56. [0A78:09BC][2017-07-14T17:43:09]i200: Plan begin, 13 packages, action: Install
  57. [0A78:09BC][2017-07-14T17:43:09]i052: Condition 'VersionNT=v6.1 AND NOT VersionNT64 AND WinRegInstallationType~="Client"' evaluates to false.
  58. [0A78:09BC][2017-07-14T17:43:09]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin7x86
  59. [0A78:09BC][2017-07-14T17:43:09]i052: Condition 'VersionNT=v6.1 AND VersionNT64 AND WinRegInstallationType~="Client"' evaluates to false.
  60. [0A78:09BC][2017-07-14T17:43:09]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin7x64
  61. [0A78:09BC][2017-07-14T17:43:09]i052: Condition 'VersionNT=v6.2 AND NOT VersionNT64 AND WinRegInstallationType~="Client"' evaluates to false.
  62. [0A78:09BC][2017-07-14T17:43:09]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin8x86
  63. [0A78:09BC][2017-07-14T17:43:09]i052: Condition 'VersionNT=v6.2 AND VersionNT64 AND WinRegInstallationType~="Client"' evaluates to false.
  64. [0A78:09BC][2017-07-14T17:43:09]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin8x64
  65. [0A78:09BC][2017-07-14T17:43:09]i052: Condition 'VersionNT=v6.3 AND NOT VersionNT64 AND WinRegInstallationType~="Client"' evaluates to false.
  66. [0A78:09BC][2017-07-14T17:43:09]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin81x86
  67. [0A78:09BC][2017-07-14T17:43:09]i052: Condition 'VersionNT=v6.3 AND VersionNT64 AND WinRegInstallationType~="Client"' evaluates to false.
  68. [0A78:09BC][2017-07-14T17:43:09]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin81x64
  69. [0A78:09BC][2017-07-14T17:43:09]i052: Condition 'VersionNT>=v10.0 AND NOT VersionNT64 AND WinRegCurrentBuildNumber=10240 AND WinRegInstallationType~="Client"' evaluates to false.
  70. [0A78:09BC][2017-07-14T17:43:09]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x86
  71. [0A78:09BC][2017-07-14T17:43:09]i052: Condition 'VersionNT>=v10.0 AND VersionNT64 AND WinRegCurrentBuildNumber=10240 AND WinRegInstallationType~="Client"' evaluates to false.
  72. [0A78:09BC][2017-07-14T17:43:09]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x64
  73. [0A78:09BC][2017-07-14T17:43:09]i052: Condition 'VersionNT>=v10.0 AND NOT VersionNT64 AND WinRegReleaseID=1511 AND WinRegInstallationType~="Client"' evaluates to false.
  74. [0A78:09BC][2017-07-14T17:43:09]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x861511
  75. [0A78:09BC][2017-07-14T17:43:09]i052: Condition 'VersionNT>=v10.0 AND VersionNT64 AND WinRegReleaseID=1511 AND WinRegInstallationType~="Client"' evaluates to false.
  76. [0A78:09BC][2017-07-14T17:43:09]w321: Skipping dependency registration on package with no dependency providers: MediaPackWin10x641511
  77. [0A78:09BC][2017-07-14T17:43:09]i000: Setting string variable 'WixBundleRollbackLog_pmp' to value 'C:\Users\CHRIST~1\AppData\Local\Temp\Plex_Media_Player_20170714174308_000_pmp_rollback.log'
  78. [0A78:09BC][2017-07-14T17:43:09]i000: Setting string variable 'WixBundleLog_pmp' to value 'C:\Users\CHRIST~1\AppData\Local\Temp\Plex_Media_Player_20170714174308_000_pmp.log'
  79. [0A78:09BC][2017-07-14T17:43:09]i052: Condition 'Bad_VCRedist' evaluates to false.
  80. [0A78:09BC][2017-07-14T17:43:09]w321: Skipping dependency registration on package with no dependency providers: vcredist_repair
  81. [0A78:09BC][2017-07-14T17:43:09]i052: Condition 'NOT Bad_VCRedist' evaluates to true.
  82. [0A78:09BC][2017-07-14T17:43:09]w321: Skipping dependency registration on package with no dependency providers: vcredist
  83. [0A78:09BC][2017-07-14T17:43:09]i000: Setting string variable 'WixBundleLog_vcredist' to value 'C:\Users\CHRIST~1\AppData\Local\Temp\Plex_Media_Player_20170714174308_001_vcredist.log'
  84. [0A78:09BC][2017-07-14T17:43:09]i201: Planned package: MediaPackWin7x86, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
  85. [0A78:09BC][2017-07-14T17:43:09]i201: Planned package: MediaPackWin7x64, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
  86. [0A78:09BC][2017-07-14T17:43:09]i201: Planned package: MediaPackWin8x86, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
  87. [0A78:09BC][2017-07-14T17:43:09]i201: Planned package: MediaPackWin8x64, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
  88. [0A78:09BC][2017-07-14T17:43:09]i201: Planned package: MediaPackWin81x86, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
  89. [0A78:09BC][2017-07-14T17:43:09]i201: Planned package: MediaPackWin81x64, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
  90. [0A78:09BC][2017-07-14T17:43:09]i201: Planned package: MediaPackWin10x86, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
  91. [0A78:09BC][2017-07-14T17:43:09]i201: Planned package: MediaPackWin10x64, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
  92. [0A78:09BC][2017-07-14T17:43:09]i201: Planned package: MediaPackWin10x861511, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
  93. [0A78:09BC][2017-07-14T17:43:09]i201: Planned package: MediaPackWin10x641511, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
  94. [0A78:09BC][2017-07-14T17:43:09]i201: Planned package: pmp, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
  95. [0A78:09BC][2017-07-14T17:43:09]i201: Planned package: vcredist_repair, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: Yes, dependency: None
  96. [0A78:09BC][2017-07-14T17:43:09]i201: Planned package: vcredist, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: No, dependency: None
  97. [0A78:09BC][2017-07-14T17:43:09]i299: Plan complete, result: 0x0
  98. [0A78:09BC][2017-07-14T17:43:09]i300: Apply begin
  99. [0A78:09BC][2017-07-14T17:43:10]i010: Launching elevated engine process.
  100. [0A78:09BC][2017-07-14T17:43:11]i011: Launched elevated engine process.
  101. [0A78:09BC][2017-07-14T17:43:11]i012: Connected to elevated engine.
  102. [08B0:1668][2017-07-14T17:43:11]i358: Pausing automatic updates.
  103. [08B0:1668][2017-07-14T17:43:11]i359: Paused automatic updates.
  104. [08B0:1668][2017-07-14T17:43:11]i360: Creating a system restore point.
  105. [08B0:1668][2017-07-14T17:44:33]i361: Created a system restore point.
  106. [08B0:1668][2017-07-14T17:44:33]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0fdef169-9dda-4c96-9865-0bf7b2a4ef4e}, options: 0x7, disable resume: No
  107. [08B0:1668][2017-07-14T17:44:34]i000: Caching bundle from: 'C:\Users\CHRIST~1\AppData\Local\Temp\{B68F5370-655E-4242-B6C8-5DFC88C754FB}\.be\PlexMediaPlayer-1.3.4.670-1d4f6da1-windows-x64.exe' to: 'C:\ProgramData\Package Cache\{0fdef169-9dda-4c96-9865-0bf7b2a4ef4e}\PlexMediaPlayer-1.3.4.670-1d4f6da1-windows-x64.exe'
  108. [08B0:1668][2017-07-14T17:44:34]i320: Registering bundle dependency provider: {0fdef169-9dda-4c96-9865-0bf7b2a4ef4e}, version: 1.3.4.0
  109. [08B0:1668][2017-07-14T17:44:34]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0fdef169-9dda-4c96-9865-0bf7b2a4ef4e}, resume: Active, restart initiated: No, disable resume: No
  110. [08B0:166C][2017-07-14T17:44:35]i305: Verified acquired payload: pmp at path: C:\ProgramData\Package Cache\.unverified\pmp, moving to: C:\ProgramData\Package Cache\{5F98B292-7491-494E-AB9B-9A4C834B03A1}v1.3.4\PMP.msi.
  111. [08B0:166C][2017-07-14T17:44:37]i304: Verified existing payload: vcredist at path: C:\ProgramData\Package Cache\10B1683EA3FF5F36F225769244BF7E7813D54AD0\vcredist_x64.exe.
  112. [08B0:1668][2017-07-14T17:44:37]i323: Registering package dependency provider: {5F98B292-7491-494E-AB9B-9A4C834B03A1}, version: 1.3.4, package: pmp
  113. [08B0:1668][2017-07-14T17:44:37]i301: Applying execute package: pmp, action: Install, path: C:\ProgramData\Package Cache\{5F98B292-7491-494E-AB9B-9A4C834B03A1}v1.3.4\PMP.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" INSTALLLOCATION="Plex\Plex Media Player" AUTOLAUNCH="0" WINDOWSTYPE="Client"'
  114. [08B0:1668][2017-07-14T17:44:44]e000: Error 0x80070661: Failed to install MSI package.
  115. [08B0:1668][2017-07-14T17:44:44]e000: Error 0x80070661: Failed to execute MSI package.
  116. [0A78:09BC][2017-07-14T17:44:44]e000: Error 0x80070661: Failed to configure per-machine MSI package.
  117. [0A78:09BC][2017-07-14T17:44:44]i319: Applied execute package: pmp, result: 0x80070661, restart: None
  118. [0A78:09BC][2017-07-14T17:44:44]e000: Error 0x80070661: Failed to execute MSI package.
  119. [08B0:1668][2017-07-14T17:44:44]i318: Skipped rollback of package: pmp, action: Uninstall, already: Absent
  120. [0A78:09BC][2017-07-14T17:44:44]i319: Applied rollback package: pmp, result: 0x0, restart: None
  121. [08B0:1668][2017-07-14T17:44:44]i329: Removed package dependency provider: {5F98B292-7491-494E-AB9B-9A4C834B03A1}, package: pmp
  122. [08B0:1668][2017-07-14T17:44:44]i351: Removing cached package: pmp, from path: C:\ProgramData\Package Cache\{5F98B292-7491-494E-AB9B-9A4C834B03A1}v1.3.4\
  123. [08B0:1668][2017-07-14T17:44:44]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0fdef169-9dda-4c96-9865-0bf7b2a4ef4e}, resume: None, restart: None, disable resume: No
  124. [08B0:1668][2017-07-14T17:44:44]i330: Removed bundle dependency provider: {0fdef169-9dda-4c96-9865-0bf7b2a4ef4e}
  125. [08B0:1668][2017-07-14T17:44:44]i352: Removing cached bundle: {0fdef169-9dda-4c96-9865-0bf7b2a4ef4e}, from path: C:\ProgramData\Package Cache\{0fdef169-9dda-4c96-9865-0bf7b2a4ef4e}\
  126. [08B0:1668][2017-07-14T17:44:44]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0fdef169-9dda-4c96-9865-0bf7b2a4ef4e}, resume: None, restart initiated: No, disable resume: No
  127. [0A78:09BC][2017-07-14T17:44:45]i399: Apply complete, result: 0x80070661, restart: None, ba requested restart: No
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