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  1. EtreCheck version: 5.5.5 (5111)
  2. Report generated: 2020-05-26 16:26:19
  3. Download EtreCheck from https://etrecheck.com
  4. Runtime: 3:08
  5. Performance: Good
  6. Sandbox: Enabled
  7. Full drive access: Disabled
  8.  
  9. Problem: Other problem
  10. Description:
  11. Browser not working properly and not getting emails
  12.  
  13. Major Issues: None
  14.  
  15. Minor Issues:
  16. These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  17. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  18. 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina".
  19. Limited drive access - More information may be available with Full Drive Access.
  20. Sharing enabled - This machine has sharing services enabled that could be a security risk.
  21.  
  22. Hardware Information:
  23. MacBook Pro (13-inch, Mid 2012)
  24. MacBook Pro Model: MacBookPro9,2
  25. 2.5 GHz Dual-Core Intel Core i5 (i5-3210M) CPU: 2-core
  26. 16 RAM - At maximum
  27. BANK 0/DIMM0 - 8 GB DDR3 1600
  28. BANK 1/DIMM0 - 8 GB DDR3 1600
  29. Battery: Health = Normal - Cycle count = 83
  30.  
  31. Video Information:
  32. Intel HD Graphics 4000 - VRAM: 1536 MB
  33. Color LCD 1280 x 800
  34.  
  35. Drives:
  36. disk0 - Crucial_CT480M500SSD1 480.10 GB (Solid State - TRIM: No)
  37. Internal SATA 6 Gigabit Serial ATA
  38. disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
  39. disk0s2 [APFS Container] 479.89 GB
  40. disk1 [APFS Virtual drive] 479.89 GB (Shared by 6 volumes)
  41. disk1s1 - m*********** Data (APFS) [APFS Virtual drive] (Shared - 238.98 GB used)
  42. disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
  43. disk1s3 - Recovery (APFS) [Recovery] (Shared)
  44. disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
  45. disk1s5 - z***********p (APFS) (Shared - 1 MB used)
  46. disk1s6 - m*********D (APFS) (Shared - 11.19 GB used)
  47.  
  48. Mounted Volumes:
  49. disk1s1 - m*********** Data [APFS Virtual drive]
  50. 479.89 GB (Shared - 238.98 GB used, 229.66 GB available, 227.95 GB free)
  51. APFS
  52. Mount point: /System/Volumes/Data
  53.  
  54. disk1s4 - VM [APFS VM]
  55. 479.89 GB (Shared - 1.07 GB used, 227.95 GB free)
  56. APFS
  57. Mount point: /private/var/vm
  58.  
  59. disk1s5 - z***********p
  60. 479.89 GB (Shared - 1 MB used, 227.95 GB free)
  61. APFS
  62. Mount point: /Volumes/z***********p
  63.  
  64. disk1s6 - m*********D
  65. 479.89 GB (Shared - 11.19 GB used, 229.66 GB available, 227.95 GB free)
  66. APFS
  67. Mount point: /
  68. Read-only: Yes
  69.  
  70. Network:
  71. Interface usbmodeme79ab0c2: SAMSUNG_Android
  72. Interface Bluetooth-Modem: Bluetooth DUN
  73. Interface en0: Ethernet
  74. Interface fw0: FireWire
  75. Interface en1: Wi-Fi
  76. 802.11 a/b/g/n
  77. Interface en2: Bluetooth PAN
  78. Interface bridge0: Thunderbolt Bridge
  79.  
  80. File sharing: Enabled
  81. Screen sharing: Enabled
  82.  
  83. System Software:
  84. macOS Catalina 10.15.4 (19E287)
  85. Time since boot: Less than an hour
  86.  
  87. Notifications:
  88. Notifications not available without Full Drive Access.
  89.  
  90. Security:
  91. System Status
  92. Gatekeeper: Enabled
  93. System Integrity Protection: Enabled
  94.  
  95. Antivirus software: Apple and McAfee
  96.  
  97. File sharing: Enabled
  98. Screen sharing: Enabled
  99.  
  100. Unsigned Files:
  101. Launchd: /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist
  102. Executable: /Library/Application Support/Adobe/OOBE/PDApp/UWA/UpdaterStartupUtility -mode=logon
  103. Details: Exact match found in the whitelist - probably OK
  104.  
  105. Launchd: /Library/LaunchDaemons/com.mcafee.genutility.plist
  106. Executable: /usr/local/McAfee/fmp/bin/GenUtility 5
  107. Details: Exact match found in the whitelist - probably OK
  108.  
  109. Launchd: /Library/LaunchDaemons/com.mcafee.ssm.ScanFactory.plist
  110. Executable: /usr/local/McAfee/AntiMalware/VShieldScanner
  111. Details: Exact match found in the whitelist - probably OK
  112.  
  113. Launchd: /Library/LaunchDaemons/com.mcafee.datupdate.plist
  114. Executable: /usr/local/McAfee/fmp/bin/UpdateHelper dat
  115. Details: Exact match found in the whitelist - probably OK
  116.  
  117. Launchd: /Library/LaunchDaemons/com.mcafee.virusscan.fmpd.plist
  118. Executable: /usr/local/McAfee/fmp/bin/fmpd
  119. Details: Exact match found in the whitelist - probably OK
  120.  
  121. Launchd: /Library/LaunchDaemons/com.mcafee.productupdate.plist
  122. Executable: /usr/local/McAfee/fmp/bin/UpdateHelper product
  123. Details: Exact match found in the whitelist - probably OK
  124.  
  125. Launchd: /Library/LaunchDaemons/com.mcafee.PeriodicScan.plist
  126. Executable: /usr/local/McAfee/AntiMalware/VShieldTaskManager 4
  127. Details: Exact match found in the whitelist - probably OK
  128.  
  129. Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
  130. Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
  131. Details: Exact match found in the whitelist - probably OK
  132.  
  133. Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
  134. Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
  135. Details: Exact match found in the whitelist - probably OK
  136.  
  137. Launchd: /Library/LaunchDaemons/com.mcafee.ssm.ScanManager.plist
  138. Executable: /usr/local/McAfee/AntiMalware/VShieldScanManager
  139. Details: Exact match found in the whitelist - probably OK
  140.  
  141. Apps: 5
  142.  
  143. 32-bit Applications:
  144. 29 32-bit apps
  145.  
  146. System Launch Agents:
  147. [Not Loaded] 17 Apple tasks
  148. [Loaded] 191 Apple tasks
  149. [Running] 105 Apple tasks
  150.  
  151. System Launch Daemons:
  152. [Not Loaded] 30 Apple tasks
  153. [Loaded] 187 Apple tasks
  154. [Running] 120 Apple tasks
  155.  
  156. Launch Agents:
  157. [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-09-21)
  158. [Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-10-01)
  159. [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-10-29)
  160. [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-10-29)
  161. [Running] com.mcafee.McAfeeSafariHost.plist (McAfee, Inc. - installed 2020-01-09)
  162. [Running] com.mcafee.menulet.plist (McAfee, Inc. - installed 2019-09-20)
  163. [Running] com.mcafee.reporter.plist (McAfee, Inc. - installed 2019-09-20)
  164.  
  165. Launch Daemons:
  166. [Loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-10-01)
  167. [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-10-29)
  168. [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-04-24)
  169. [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-05-01)
  170. [Loaded] com.mcafee.PeriodicScan.plist (? 67cb7faa - installed 2020-01-09)
  171. [Running] com.mcafee.cspd.plist (McAfee, Inc. - installed 2019-07-17)
  172. [Loaded] com.mcafee.datupdate.plist (? 2f1e2b4e - installed 2019-09-20)
  173. [Loaded] com.mcafee.genutility.plist (? 4487f208 - installed 2019-09-20)
  174. [Loaded] com.mcafee.productupdate.plist (? 3c0e8dfe - installed 2019-09-20)
  175. [Running] com.mcafee.ssm.ScanFactory.plist (? 0 - installed 2019-09-20)
  176. [Running] com.mcafee.ssm.ScanManager.plist (? 0 - installed 2019-09-20)
  177. [Running] com.mcafee.virusscan.fmpd.plist (? f4d5182a - installed 2019-09-20)
  178.  
  179. User Launch Agents:
  180. [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-05)
  181. [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-05)
  182.  
  183. User Login Items:
  184. [Not Loaded] PhotoStreamAgent (App Store - installed 2038-01-18)
  185. Modern Login Item
  186. /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app
  187.  
  188. [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-10-24)
  189. Modern Login Item
  190. /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app
  191.  
  192. Internet Plug-ins:
  193. FlashPlayer-10.6: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-12)
  194. Flash Player: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-12)
  195. Web Control: 10.2.0 (McAfee, Inc. - installed 2019-09-20)
  196. PepperFlashPlayer: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-12)
  197. AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2017-10-01)
  198.  
  199. User Internet Plug-ins:
  200. User Internet Plug-ins need Full Drive Access
  201.  
  202. User Audio Plug-ins:
  203. User Audio Plug-ins need Full Drive Access
  204.  
  205. User iTunes Plug-ins:
  206. User iTunes Plug-ins need Full Drive Access
  207.  
  208. Safari Extensions:
  209. MKPlayer (App Store - installed 2019-11-04)
  210. McAfee SiteAdvisor (McAfee, Inc. - installed 2020-01-09)
  211.  
  212. 3rd Party Preference Panes:
  213. Flash Player (Adobe Systems, Inc. - installed 2020-04-24)
  214.  
  215. Time Machine:
  216. Time Machine information not available without Full Drive Access.
  217. 7 local snapshots
  218. Oldest local snapshot: 2020-05-26 08:19:26
  219. Last local snapshot: 2020-05-26 16:18:18
  220.  
  221. Performance:
  222. System Load: 26.35 (1 min ago) 16.93 (5 min ago) 7.22 (15 min ago)
  223. Nominal I/O speed: 15.97 MB/s
  224. File system: 61.89 seconds
  225. Write speed: 362 MB/s
  226. Read speed: 487 MB/s
  227.  
  228. CPU Usage Snapshot:
  229. Type Overall
  230. System: 6 %
  231. User: 11 %
  232. Idle: 83 %
  233.  
  234. Top Processes Snapshot by CPU:
  235. Process (count) CPU (Source - Location)
  236. Other processes 50.76 % (?)
  237. trustd 7.36 % (Apple)
  238. EtreCheck 7.05 % (App Store)
  239. nsurlsessiond 1.27 % (Apple)
  240. CalendarAgent 0.75 % (Apple)
  241.  
  242. Top Processes Snapshot by Memory:
  243. Process (count) RAM usage (Source - Location)
  244. EtreCheck 497 MB (App Store)
  245. Google Chrome 137 MB (Google, Inc.)
  246. Finder 67 MB (Apple)
  247. accountsd 51 MB (Apple)
  248. SystemUIServer 43 MB (Apple)
  249.  
  250. Top Processes Snapshot by Network Use:
  251. Process (count) Input / Output (Source - Location)
  252. Other processes 100 KB / 84 KB (?)
  253. SystemUIServer 0 B / 40 B (Apple)
  254. mdworker_shared 0 B / 0 B (Apple)
  255. spindump_agent 0 B / 0 B (Apple)
  256. backgroundtaskmanagementagent 0 B / 0 B (Apple)
  257.  
  258. Virtual Memory Information:
  259. Physical RAM: 16 GB
  260.  
  261. Free RAM: 10.10 GB
  262. Used RAM: 3.90 GB
  263. Cached files: 2.00 GB
  264.  
  265. Available RAM: 12.10 GB
  266. Swap Used: 0 B
  267.  
  268. Software Installs (past 30 days):
  269. Install Date Name (Version)
  270. 2020-05-12 Adobe Flash Player
  271. 2020-05-12 Adobe Pepper Flash Player
  272. 2020-05-17 XProtectPlistConfigData (2121)
  273. 2020-05-17 MRTConfigData (1.60)
  274. 2020-05-26 macOS Catalina 10.15.4 Update
  275. 2020-05-26 EtreCheck (5.5.5)
  276.  
  277. Diagnostics Information (past 7-30 days):
  278. Directory /Library/Logs/DiagnosticReports is not accessible.
  279. Enable Full Drive Access to see more information.
  280.  
  281. End of report
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