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Troubleshooting Information
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Application Basics
Name 	Thunderbird
Version 	102.1.2
Build ID 	20220808204007
Distribution ID
Update Folder
C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38\updates\D78BF5DD33499EC2
Update History
Update Channel 	release
User Agent 	Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Thunderbird/102.1.2
OS 	Windows_NT 10.0 22000
Application Binary 	C:\Program Files\Mozilla Thunderbird\thunderbird.exe
Profile Folder
(Local drive)
Build Configuration 	about:buildconfig
Memory Use 	about:memory
Performance 	about:performance
Registered Service Workers 	about:serviceworkers
Third-party Modules 	about:third-party
Launcher Process 	Enabled
Multiprocess Windows 	0/0
Fission Windows 	0/0 Enabled by default
Remote Processes 	2
Enterprise Policies 	Inactive
Google Location Service Key 	Missing
Google Safebrowsing Key 	Missing
Mozilla Location Service Key 	Missing
Safe Mode 	false
Memory Size (RAM) 	15.7 GB
Disk Space Available 	58.9 GB
Profiles 	about:profiles
Telemetry Data 	about:telemetry
Mail and News Accounts
ID 	Incoming server 	Outgoing servers
Name 	Connection security 	Authentication method 	Name 	Connection security 	Authentication method 	Default?
account2	(none) Local Folders	None	Normal password
account7	(imap) imap.gmail.com:993	SSL/TLS	OAuth2	smtp.googlemail.com:465	SSL/TLS	OAuth2	true
Calendar Settings
Home Name 	Value Name
Type 	storage
Disabled
Username
URI
Refresh Interval
Read-only
Suppress Alarms
Cache Enabled
iMIP Identity 	id1
iMIP Disabled
iMIP Account
Organizer Id
Force Email Scheduling
Popup Alarms Supported
Alarms on Invitation Supported
Max Alarms Per Event
Attachment Supported
Max Categories
Privacy State Supported
Priority Supported 	true
Event Supported
Task Supported
Local Time Supported
UTC/GMT Supported
Auto-Scheduling Supported
Chat Accounts
ID 	Protocol 	Actions
Crash Reports for the Last 3 Days
Report ID 	Submitted

All Crash Reports
Remote Processes
Type 	Count
Web Content	1 / 8
GPU	1
Add-ons
Name 	Type 	Version 	Enabled 	ID
Amazon.com	extension	1.1	true	amazondotcom@search.mozilla.org
Bing	extension	1.0	true	bing@search.mozilla.org
DuckDuckGo	extension	1.0	true	ddg@search.mozilla.org
Google	extension	1.0	true	google@search.mozilla.org
Wikipedia (en)	extension	1.0	true	wikipedia@search.mozilla.org
Security Software
Type 	Name
Antivirus 	Norton AntiVirus
Antispyware
Firewall 	Norton AntiVirus
Graphics
Features
Compositing	WebRender
Asynchronous Pan/Zoom	wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
WebGL 1 Driver WSI Info	EGL_VENDOR: Google Inc. (Intel)
EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d)
EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync
EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control
IsWebglOutOfProcessEnabled: 1
WebGL 1 Driver Renderer	Google Inc. (Intel) -- ANGLE (Intel, Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0, D3D11-30.0.101.1340)
WebGL 1 Driver Version	OpenGL ES 2.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d)
WebGL 1 Driver Extensions	GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture
WebGL 1 Extensions	ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
WebGL 2 Driver WSI Info	EGL_VENDOR: Google Inc. (Intel)
EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d)
EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync
EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control
IsWebglOutOfProcessEnabled: 1
WebGL 2 Driver Renderer	Google Inc. (Intel) -- ANGLE (Intel, Intel(R) UHD Graphics 630 Direct3D11 vs_5_0 ps_5_0, D3D11-30.0.101.1340)
WebGL 2 Driver Version	OpenGL ES 3.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d)
WebGL 2 Driver Extensions	GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
WebGL 2 Extensions	EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
Direct2D	true
Target Frame Rate	60
DirectWrite	true (10.0.22000.258)
GPU #1
Active	Yes
Description	Intel(R) UHD Graphics 630
Vendor ID	0x8086
Device ID	0x3e92
Driver Version	30.0.101.1340
Driver Date	2-3-2022
Drivers	igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
Subsys ID	3e921849
RAM	0
GPU #2
Active	No
RAM	0
Diagnostics
AzureCanvasBackend	direct2d 1.1
AzureCanvasBackend (UI Process)	skia
AzureContentBackend	skia
AzureContentBackend (UI Process)	skia
AzureFallbackCanvasBackend (UI Process)	skia
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Display0	2560x1080@59Hz scales:1.000000|1.000000
DisplayCount	1
HardwareStretching	both=1 window-only=0 full-screen-only=0 none=0 error=0
OverlaySupport	NV12=Scaling YUV2=Scaling BGRA8=Software RGB10A2=None
GPUProcessPid	29052
ClearType Parameters	Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
Decision Log
HW_COMPOSITING
available by default
D3D11_COMPOSITING
available by default
DIRECT2D
available by default
D3D11_HW_ANGLE
available by default
GPU_PROCESS
available by default
WEBRENDER
available by default
WEBRENDER_QUALIFIED
available by default
WEBRENDER_COMPOSITOR
available by default
WEBRENDER_PARTIAL
available by default
WEBRENDER_SHADER_CACHE
available by default
WEBRENDER_OPTIMIZED_SHADERS
available by default
WEBRENDER_ANGLE
available by default
WEBRENDER_DCOMP_PRESENT
available by default
WEBRENDER_SOFTWARE
available by default
WEBGPU
disabled by default: Disabled by default
blocked by runtime: WebGPU cannot be enabled in release or beta
WINDOW_OCCLUSION
available by default
VIDEO_OVERLAY
available by default
HW_DECODED_VIDEO_ZERO_COPY
blocked by default: Blocklisted by gfxInfo
VP8_HW_DECODE
available by default
VP9_HW_DECODE
available by default
Media
Audio Backend	wasapi
Max Channels	2
Preferred Sample Rate	48000
Roundtrip latency (standard deviation)	NaNms (NaN)
Output Devices
Name 	Group 	Vendor 	State 	Preferred 	Format 	Channels 	Rate 	Latency
Speakers (Realtek(R) Audio)	HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1849288A&REV_1003\4&13af40c7&0&0001		Enabled	All	default: F32LE, support: S16LE F32LE	2	default: 48000, support: 48000 - 48000	144 - 480
LG HDR WFHD (Intel(R) Display Audio)	HDAUDIO\FUNC_01&VEN_8086&DEV_280B&SUBSYS_80860101&REV_1000\4&13af40c7&0&0201		Enabled	None	default: F32LE, support: S16LE F32LE	2	default: 48000, support: 48000 - 48000	144 - 480
Input Devices
Name 	Group 	Vendor 	State 	Preferred 	Format 	Channels 	Rate 	Latency
Stereo Mix (Realtek(R) Audio)	HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1849288A&REV_1003\4&13af40c7&0&0001		Disabled	None	default: F32LE, support: S16LE F32LE	2	default: 48000, support: 48000 - 48000	0 - 0
Microphone (Realtek(R) Audio)	HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1849288A&REV_1003\4&13af40c7&0&0001		Enabled	None	default: F32LE, support: S16LE F32LE	2	default: 48000, support: 48000 - 48000	144 - 480
Microphone (USB microphone)	USB\VID_1D6C&PID_0103&MI_02\7&2f945ef6&0&0002		Enabled	All	default: F32LE, support: S16LE F32LE	1	default: 48000, support: 48000 - 48000	144 - 480
Environment Variables
	Name 	Value MOZ_CRASHREPORTER_DATA_DIRECTORY	C:\Users\Estherde\AppData\Roaming\Thunderbird\Crash Reports
MOZ_CRASHREPORTER_EVENTS_DIRECTORY	C:\Users\Estherde\AppData\Roaming\Thunderbird\Profiles\21sk0x99.default\crashes\events
MOZ_CRASHREPORTER_PING_DIRECTORY	C:\Users\Estherde\AppData\Roaming\Thunderbird\Pending Pings
MOZ_CRASHREPORTER_RESTART_ARG_0	C:\Program Files\Mozilla Thunderbird\thunderbird.exe
MOZ_CRASHREPORTER_STRINGS_OVERRIDE	C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini
Important Modified Preferences
	Name 	Value accessibility.typeaheadfind.casesensitive	1
accessibility.typeaheadfind.flashBar	0
browser.cache.disk.amount_written	688301
browser.cache.disk.capacity	1048576
browser.cache.disk.filesystem_reported	1
browser.cache.disk.smart_size_cached_value	358400
browser.cache.disk.smart_size.first_run	false
browser.cache.disk.smart_size.use_old_max	false
browser.cache.disk.telemetry_report_ID	22
browser.display.document_color_use	2
browser.search.region	US
dom.apps.reset-permissions	true
extensions.lastAppVersion	102.1.2
font.internaluseonly.changed	true
font.name.monospace.tr	Consolas
font.name.monospace.x-baltic	Consolas
font.name.monospace.x-central-euro	Consolas
font.name.sans-serif.tr	Calibri
font.name.sans-serif.x-baltic	Calibri
font.name.sans-serif.x-central-euro	Calibri
font.name.serif.tr	Cambria
font.name.serif.x-baltic	Cambria
font.name.serif.x-central-euro	Cambria
font.size.fixed.el	14
font.size.fixed.tr	14
font.size.fixed.x-baltic	14
font.size.fixed.x-central-euro	14
font.size.fixed.x-cyrillic	14
font.size.fixed.x-unicode	14
font.size.fixed.x-western	14
font.size.variable.tr	17
font.size.variable.x-baltic	17
font.size.variable.x-central-euro	17
gfx.blacklist.suggested-driver-version	10.6
gfx.crash-guard.d3d11layers.appVersion	78.14.0
gfx.crash-guard.d3d11layers.deviceID	0x3e92
gfx.crash-guard.d3d11layers.driverVersion	27.20.100.8681
gfx.crash-guard.d3d11layers.feature-d2d	true
gfx.crash-guard.d3d11layers.feature-d3d11	true
gfx.crash-guard.d3d11video.appVersion	78.14.0
gfx.crash-guard.d3d11video.deviceID	0x3e92
gfx.crash-guard.d3d11video.driverVersion	27.20.100.8681
gfx.crash-guard.status.d3d11layers	2
gfx.crash-guard.status.d3d11video	2
gfx.crash-guard.status.wmfvpxvideo	2
gfx.crash-guard.wmfvpxvideo.appVersion	91.11.0
gfx.crash-guard.wmfvpxvideo.deviceID	0x3e92
gfx.crash-guard.wmfvpxvideo.driverVersion	30.0.101.1340
gfx.direct3d.last_used_feature_level_idx	0
idle.lastDailyNotification	1660692311
javascript.allow.mailnews	true
layers.mlgpu.sanity-test-failed	false
media.gmp.storage.version.observed	1
media.hardware-video-decoding.failed	false
network.cookie.cookieBehavior	1
network.cookie.prefsMigrated	true
network.predictor.cleaned-up	true
network.protocol-handler.warn-external.ftp	true
network.protocol-handler.warn-external.http	true
network.protocol-handler.warn-external.https	true
network.trr.blocklist_cleanup_done	true
places.database.lastMaintenance	1660433109
places.history.expiration.transient_current_max_pages	146450
plugin.importedState	true
privacy.purge_trackers.date_in_cookie_database	0
privacy.purge_trackers.last_purge	1660692311918
security.osreauthenticator.blank_password	true
security.osreauthenticator.password_last_changed_hi	747683
security.osreauthenticator.password_last_changed_lo	522814416
security.remote_settings.crlite_filters.checked	1633630023
security.remote_settings.intermediates.checked	1633543623
security.sandbox.content.tempDirSuffix	{9d9e2ea6-69ce-4306-ba64-a7222ff85f3a}
security.sandbox.plugin.tempDirSuffix	{9788d53a-1581-4055-93fb-5af18924e67f}
signon.importedFromSqlite	true
storage.vacuum.last.index	0
storage.vacuum.last.places.sqlite	1657995937
ui.osk.debug.keyboardDisplayReason	IKPOS: Touch screen not found.
Important Locked Preferences
	Name 	Value fission.autostart.session	true
Places Database
Integrity
Accessibility
Activated 	false
Prevent Accessibility 	0
Accessible Handler Used 	true
Accessibility Instantiator
Library Versions
	Expected minimum version	Version in use
NSPR	4.34	4.34
NSS	3.79	3.79
NSSSMIME	3.79	3.79
NSSSSL	3.79	3.79
NSSUTIL	3.79	3.79
Sandbox
Content Process Sandbox Level	0
Effective Content Process Sandbox Level	1
Win32k Lockdown State for Content Process	Win32k Lockdown enabled -- default value is true
Startup Cache
Disk Cache Path 	C:\Users\Estherde\AppData\Local\Thunderbird\Profiles\21sk0x99.default\startupCache\startupCache.8.little
Ignore Disk Cache 	false
Found Disk Cache on Init 	false
Wrote to Disk Cache 	false
Internationalization & Localization
Application Settings
Requested Locales 	["en-US"]
Available Locales 	["en-US"]
App Locales 	["en-US"]
Regional Preferences 	["en-US"]
Default Locale 	"en-US"
Operating System
System Locales 	["en-US"]
Regional Preferences 	["en-US"]
Remote Debugging (Chromium Protocol)
Accepting Connections
URL
Printing
Troubleshooting
Modified print settings
	Name 	Value print_printer	Canon MF210 Series
print.more-settings.open	true
print.print_printer	HP DeskJet 500
print.printer_Canon_iP4200.print_bgcolor	false
print.printer_Canon_iP4200.print_bgimages	false
print.printer_Canon_iP4200.print_command
print.printer_Canon_iP4200.print_downloadfonts	true
print.printer_Canon_iP4200.print_edge_bottom	0
print.printer_Canon_iP4200.print_edge_left	0
print.printer_Canon_iP4200.print_edge_right	0
print.printer_Canon_iP4200.print_edge_top	0
print.printer_Canon_iP4200.print_evenpages	true
print.printer_Canon_iP4200.print_footercenter
print.printer_Canon_iP4200.print_footerleft	&PT
print.printer_Canon_iP4200.print_footerright	&D
print.printer_Canon_iP4200.print_headercenter
print.printer_Canon_iP4200.print_headerleft	&T
print.printer_Canon_iP4200.print_headerright	&U
print.printer_Canon_iP4200.print_in_color	true
print.printer_Canon_iP4200.print_margin_bottom	0.5
print.printer_Canon_iP4200.print_margin_left	0.5
print.printer_Canon_iP4200.print_margin_right	0.5
print.printer_Canon_iP4200.print_margin_top	0.5
print.printer_Canon_iP4200.print_oddpages	true
print.printer_Canon_iP4200.print_orientation	0
print.printer_Canon_iP4200.print_page_delay	50
print.printer_Canon_iP4200.print_pagedelay	500
print.printer_Canon_iP4200.print_paper_data	1
print.printer_Canon_iP4200.print_paper_height	11.00
print.printer_Canon_iP4200.print_paper_size_type	0
print.printer_Canon_iP4200.print_paper_size_unit	0
print.printer_Canon_iP4200.print_paper_width	8.50
print.printer_Canon_iP4200.print_reversed	false
print.printer_Canon_iP4200.print_scaling	0.90
print.printer_Canon_iP4200.print_shrink_to_fit	false
print.printer_Canon_iP4200.print_to_file	false
print.printer_Canon_iP4200.print_unwriteable_margin_bottom	0
print.printer_Canon_iP4200.print_unwriteable_margin_left	0
print.printer_Canon_iP4200.print_unwriteable_margin_right	0
print.printer_Canon_iP4200.print_unwriteable_margin_top	0
print.printer_Canon_MF210_Series.print_bgcolor	false
print.printer_Canon_MF210_Series.print_bgimages	false
print.printer_Canon_MF210_Series.print_duplex	-437918235
print.printer_Canon_MF210_Series.print_edge_bottom	0
print.printer_Canon_MF210_Series.print_edge_left	0
print.printer_Canon_MF210_Series.print_edge_right	0
print.printer_Canon_MF210_Series.print_edge_top	0
print.printer_Canon_MF210_Series.print_evenpages	true
print.printer_Canon_MF210_Series.print_footercenter
print.printer_Canon_MF210_Series.print_footerleft	&PT
print.printer_Canon_MF210_Series.print_footerright	&D
print.printer_Canon_MF210_Series.print_headercenter
print.printer_Canon_MF210_Series.print_headerleft	&T
print.printer_Canon_MF210_Series.print_headerright	&U
print.printer_Canon_MF210_Series.print_in_color	false
print.printer_Canon_MF210_Series.print_margin_bottom	0.5
print.printer_Canon_MF210_Series.print_margin_left	0.5
print.printer_Canon_MF210_Series.print_margin_right	0.5
print.printer_Canon_MF210_Series.print_margin_top	0.5
print.printer_Canon_MF210_Series.print_oddpages	true
print.printer_Canon_MF210_Series.print_orientation	0
print.printer_Canon_MF210_Series.print_page_delay	50
print.printer_Canon_MF210_Series.print_paper_data	1
print.printer_Canon_MF210_Series.print_paper_height	11
print.printer_Canon_MF210_Series.print_paper_id	1
print.printer_Canon_MF210_Series.print_paper_name
print.printer_Canon_MF210_Series.print_paper_size_type	0
print.printer_Canon_MF210_Series.print_paper_size_unit	0
print.printer_Canon_MF210_Series.print_paper_width	8.5
print.printer_Canon_MF210_Series.print_resolution	600
print.printer_Canon_MF210_Series.print_reversed	false
print.printer_Canon_MF210_Series.print_scaling	1
print.printer_Canon_MF210_Series.print_shrink_to_fit	false
print.printer_Canon_MF210_Series.print_to_file	false
print.printer_Canon_MF210_Series.print_unwriteable_margin_bottom	20
print.printer_Canon_MF210_Series.print_unwriteable_margin_left	20
print.printer_Canon_MF210_Series.print_unwriteable_margin_right	20
print.printer_Canon_MF210_Series.print_unwriteable_margin_top	20
print.printer_HP_DeskJet_500.print_bgcolor	false
print.printer_HP_DeskJet_500.print_bgimages	false
print.printer_HP_DeskJet_500.print_colorspace
print.printer_HP_DeskJet_500.print_command
print.printer_HP_DeskJet_500.print_downloadfonts	true
print.printer_HP_DeskJet_500.print_duplex	-1865940989
print.printer_HP_DeskJet_500.print_edge_bottom	0
print.printer_HP_DeskJet_500.print_edge_left	0
print.printer_HP_DeskJet_500.print_edge_right	0
print.printer_HP_DeskJet_500.print_edge_top	0
print.printer_HP_DeskJet_500.print_evenpages	true
print.printer_HP_DeskJet_500.print_footercenter
print.printer_HP_DeskJet_500.print_footerleft	&PT
print.printer_HP_DeskJet_500.print_footerright	&D
print.printer_HP_DeskJet_500.print_headercenter
print.printer_HP_DeskJet_500.print_headerleft	&T
print.printer_HP_DeskJet_500.print_headerright	&U
print.printer_HP_DeskJet_500.print_in_color	true
print.printer_HP_DeskJet_500.print_margin_bottom	0.5
print.printer_HP_DeskJet_500.print_margin_left	0.5
print.printer_HP_DeskJet_500.print_margin_right	0.5
print.printer_HP_DeskJet_500.print_margin_top	0.5
print.printer_HP_DeskJet_500.print_oddpages	true
print.printer_HP_DeskJet_500.print_orientation	0
print.printer_HP_DeskJet_500.print_page_delay	50
print.printer_HP_DeskJet_500.print_pagedelay	500
print.printer_HP_DeskJet_500.print_paper_data	1
print.printer_HP_DeskJet_500.print_paper_height	11.00
print.printer_HP_DeskJet_500.print_paper_name
print.printer_HP_DeskJet_500.print_paper_size	6357093
print.printer_HP_DeskJet_500.print_paper_size_type	0
print.printer_HP_DeskJet_500.print_paper_size_unit	0
print.printer_HP_DeskJet_500.print_paper_width	8.50
print.printer_HP_DeskJet_500.print_plex_name
print.printer_HP_DeskJet_500.print_resolution	-2123890607
print.printer_HP_DeskJet_500.print_resolution_name
print.printer_HP_DeskJet_500.print_reversed	false
print.printer_HP_DeskJet_500.print_scaling	1.00
print.printer_HP_DeskJet_500.print_shrink_to_fit	false
print.printer_HP_DeskJet_500.print_to_file	false
print.printer_HP_DeskJet_500.print_unwriteable_margin_bottom	0
print.printer_HP_DeskJet_500.print_unwriteable_margin_left	0
print.printer_HP_DeskJet_500.print_unwriteable_margin_right	0
print.printer_HP_DeskJet_500.print_unwriteable_margin_top	0