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- EtreCheck version: 5.5.5 (5111)
- Report generated: 2020-05-26 11:57:22
- Download EtreCheck from https://etrecheck.com
- Runtime: 1:57
- Performance: Excellent
- Sandbox: Enabled
- Full drive access: Disabled
- Problem: Beachballing
- Description:
- I have not been able to upload any file from Safari since I upgraded t
- he system to Mac Catalina 10.15.4 (19E287). I have tried using Chrome
- and Firefox. None of them works. The dialog box just pops up and crash
- es right away, making the application unresponsive after. I try to for
- ce quit the application, but it's still the same. I have tried removin
- g cookies and cache data as well. But it works when I use a different
- Apple account on the same machine. I believe this issue started only a
- fter the latest Mac update.
- Major Issues:
- Anything that appears on this list needs immediate attention.
- No Time Machine backup - Time Machine backup not found.
- Minor Issues:
- These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
- Clean up - There are orphan files that could be removed.
- Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
- 32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina".
- Limited drive access - More information may be available with Full Drive Access.
- Kernel extensions present - This machine has kernel extensions that may not work in the future.
- Sharing enabled - This machine has sharing services enabled that could be a security risk.
- Hardware Information:
- MacBook Pro (13-inch, 2018-2019, Four Thunderbolt 3 ports)
- MacBook Pro Model: MacBookPro15,2
- 2.3 GHz Quad-Core Intel Core i5 (i5-8259U) CPU: 4-core
- 8 RAM - Not upgradeable
- BANK 0/ChannelA-DIMM0 - 4 GB LPDDR3 2133
- BANK 2/ChannelB-DIMM0 - 4 GB LPDDR3 2133
- Battery: Health = Normal - Cycle count = 308
- Video Information:
- Intel Iris Plus Graphics 655 - VRAM: 1536 MB
- Color LCD (built-in) 2880 x 1800
- Drives:
- disk0 - APPLE SSD AP0256M 251.00 GB (Solid State - TRIM: Yes)
- Internal PCI-Express 8.0 GT/s x4 NVM Express
- disk0s1 - EFI [EFI] 315 MB
- disk0s2 [APFS Container] 250.69 GB
- disk1 [APFS Virtual drive] 250.69 GB (Shared by 5 volumes)
- disk1s1 - M************ Data (APFS) [APFS Virtual drive] (Shared - 205.27 GB used)
- disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
- disk1s3 - Recovery (APFS) [Recovery] (Shared)
- disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
- disk1s5 - Macintosh HD (APFS) (Shared - 11.15 GB used)
- Mounted Volumes:
- disk1s1 - M************ Data [APFS Virtual drive]
- 250.69 GB (Shared - 205.27 GB used, 36.44 GB available, 32.44 GB free)
- APFS
- Mount point: /System/Volumes/Data
- Encrypted
- disk1s4 - VM [APFS VM]
- 250.69 GB (Shared - 1.07 GB used, 32.44 GB free)
- APFS
- Mount point: /private/var/vm
- Encrypted
- disk1s5 - Macintosh HD
- 250.69 GB (Shared - 11.15 GB used, 36.44 GB available, 32.44 GB free)
- APFS
- Mount point: /
- Encrypted
- Read-only: Yes
- Network:
- Interface en0: Wi-Fi
- 802.11 a/b/g/n/ac
- Interface en6: Bluetooth PAN
- Interface bridge0: Thunderbolt Bridge
- Remote login: Enabled
- System Software:
- macOS Catalina 10.15.4 (19E287)
- Time since boot: Less than an hour
- Notifications:
- Notifications not available without Full Drive Access.
- Security:
- System Status
- Gatekeeper: Enabled
- System Integrity Protection: Enabled
- Antivirus software: Apple and Avast
- Remote login: Enabled
- Unsigned Files:
- Launchd: /Library/LaunchDaemons/com.avast.hub.schedule.plist
- Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400
- Details: Exact match found in the whitelist - probably OK
- Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
- Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
- Details: Exact match found in the whitelist - probably OK
- Launchd: /Library/LaunchDaemons/com.avast.uninstall.plist
- Executable: /Library/Application Support/Avast/autouninstall/autouninstall.sh
- Details: Exact match found in the whitelist - probably OK
- Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
- Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
- Details: Exact match found in the whitelist - probably OK
- Launchd: /Library/LaunchDaemons/org.virtualbox.startup.plist
- Executable: /Library/Application Support/VirtualBox/LaunchDaemons/VirtualBoxStartup.sh restart
- Details: Exact match found in the whitelist - probably OK
- Launchd: ~/Library/LaunchAgents/com.tunnelbear.mac.tbeara.plist
- Executable: ~/Library/Application Support/TunnelBear/com.tunnelbear.mac.tbeara
- Details: Exact match found in the whitelist - probably OK
- Launchd: /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist
- Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service -Module Full
- Details: Exact match found in the whitelist - probably OK
- Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist
- Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Desktop -RunAsAgent YES -Module Full
- Details: Exact match found in the whitelist - probably OK
- Launchd: /Library/LaunchDaemons/com.avast.update.plist
- Executable: /Applications/Avast.app/Contents/Backend/scripts/update/update.sh
- Details: Exact match found in the whitelist - probably OK
- Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
- Executable:
- Details: Exact match found in the whitelist - probably OK
- Launchd: /Library/LaunchDaemons/gramblr.plist
- Executable: /Applications/Gramblr.app/Contents/Resources/gramblr --listen
- Details: Exact match found in the whitelist - probably OK
- Launchd: /Library/LaunchDaemons/com.oracle.oss.mysql.mysqld.plist
- Executable: /usr/local/mysql/bin/mysqld --user=_mysql --basedir=/usr/local/mysql --datadir=/usr/local/mysql/data --plugin-dir=/usr/local/mysql/lib/plugin --log-error=/usr/local/mysql/data/mysqld.local.err --pid-file=/usr/local/mysql/data/mysqld.local.pid --keyring-file-data=/usr/local/mysql/keyring/keyring --early-plugin-load=keyring_file=keyring_file.so
- Details: Exact match found in the whitelist - probably OK
- Launchd: /Library/LaunchDaemons/com.avast.init.plist
- Executable: /Applications/Avast.app/Contents/Backend/hub/init.sh
- Details: Exact match found in the whitelist - probably OK
- Launchd: /Library/LaunchAgents/com.avast.userinit.plist
- Executable: /Applications/Avast.app/Contents/Backend/hub/userinit.sh
- Details: Exact match found in the whitelist - probably OK
- Launchd: /Library/LaunchAgents/com.teamviewer.teamviewer.plist
- Executable: /Applications/TeamViewer.app/Contents/MacOS/TeamViewer -RunAsAgent YES
- Details: Exact match found in the whitelist - probably OK
- Launchd: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/com.avast.hub.schedule.plist
- Executable: /Library/Application Support/AvastHUB/com.avast.hub.app/Contents/scripts/schedule.sh --ttl 14400
- Details: Exact match found in the whitelist - probably OK
- Apps: 26
- 32-bit Applications:
- One 32-bit app
- Kernel Extensions:
- /Applications/Avast.app
- AvastFileShield.kext (4.0.0 - SDK 10.12)
- AvastPacketForwarder.kext (2.1 - SDK 10.12)
- /Library/Application Support/VirtualBox
- VBoxDrv.kext (6.0.4)
- VBoxNetAdp.kext (6.0.4)
- VBoxNetFlt.kext (6.0.4)
- VBoxUSB.kext (6.0.4)
- System Launch Agents:
- [Not Loaded] 16 Apple tasks
- [Loaded] 171 Apple tasks
- [Running] 126 Apple tasks
- System Launch Daemons:
- [Not Loaded] 32 Apple tasks
- [Loaded] 177 Apple tasks
- [Running] 128 Apple tasks
- Launch Agents:
- [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2020-05-08)
- [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-05-08)
- [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-05-08)
- [Not Loaded] com.avast.hub.plist (AVAST Software a.s. - installed 2020-04-14)
- [Loaded] com.avast.userinit.plist (? 4b9d47d7 - installed 2020-05-13)
- [Not Loaded] com.teamviewer.teamviewer.plist (? bb938493 - installed 2019-12-10)
- [Not Loaded] com.teamviewer.teamviewer_desktop.plist (? b8206a90 - installed 2019-12-10)
- Launch Daemons:
- [Loaded] com.BlueStacks.AppPlayer.bstservice_helper.plist (BlueStack Systems, Inc. - installed 2019-09-04)
- [Running] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2020-05-08)
- [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-05-08)
- [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-04-24)
- [Not Loaded] com.avast.hub.schedule.plist (? a59f71fd - installed 2020-04-14)
- [Not Loaded] com.avast.hub.xpc.plist (AVAST Software a.s. - installed 2020-04-14)
- [Loaded] com.avast.init.plist (? fe750b9b - installed 2020-05-13)
- [Loaded] com.avast.uninstall.plist (? 1d68eef4 - installed 2020-05-13)
- [Loaded] com.avast.update.plist (? f4a2548f - installed 2020-05-13)
- [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed )
- [Running] com.oracle.oss.mysql.mysqld.plist (? b121e3cf - installed 2020-03-19)
- [Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2019-12-10)
- [Not Loaded] com.teamviewer.teamviewer_service.plist (? e6c7921e - installed 2019-12-10)
- [Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2019-03-18)
- [Loaded] gramblr.plist (? 57b1a936 - installed 2019-07-30)
- [Not Loaded] org.virtualbox.startup.plist (? 700b9385 - installed 2019-02-15)
- User Launch Agents:
- [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-05-08)
- [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-03-12)
- [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-03-12)
- [Running] com.tunnelbear.mac.tbeara.plist (? 0 - installed 2019-03-18)
- User Login Items:
- [Loaded] StartUpHelper (Spotify - installed 2020-05-25)
- Modern Login Item
- /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app
- [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-05-16)
- Modern Login Item
- /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app
- Internet Plug-ins:
- FlashPlayer-10.6: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-13)
- AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2020-05-08)
- Flash Player: 32.0.0.371 (Adobe Systems, Inc. - installed 2020-05-13)
- User Internet Plug-ins:
- User Internet Plug-ins need Full Drive Access
- User Audio Plug-ins:
- User Audio Plug-ins need Full Drive Access
- User iTunes Plug-ins:
- User iTunes Plug-ins need Full Drive Access
- Safari Extensions:
- Grammarly for Safari (App Store - installed 2020-05-19)
- 3rd Party Preference Panes:
- Flash Player (Adobe Systems, Inc. - installed 2020-04-24)
- MySQL (Oracle America, Inc. - installed 2019-12-09)
- Time Machine:
- Time Machine Not Configured!
- Performance:
- System Load: 2.33 (1 min ago) 3.38 (5 min ago) 1.75 (15 min ago)
- Nominal I/O speed: 16.21 MB/s
- File system: 21.91 seconds
- Write speed: 836 MB/s
- Read speed: 3008 MB/s
- CPU Usage Snapshot:
- Type Overall
- System: 3 %
- User: 4 %
- Idle: 93 %
- Top Processes Snapshot by CPU:
- Process (count) CPU (Source - Location)
- Other processes 30.93 % (?)
- EtreCheck 14.39 % (App Store)
- ControlStrip 6.44 % (Apple)
- WiFiAgent 0.82 % (Apple)
- SystemUIServer 0.54 % (Apple)
- Top Processes Snapshot by Memory:
- Process (count) RAM usage (Source - Location)
- EtreCheck 534 MB (App Store)
- Spotify 85 MB (Spotify)
- Safari 80 MB (Apple)
- accountsd 59 MB (Apple)
- AppleSpell 57 MB (Apple)
- Top Processes Snapshot by Network Use:
- Process (count) Input / Output (Source - Location)
- Other processes 148 KB / 765 KB (?)
- Spotify 490 KB / 57 KB (Spotify)
- SystemUIServer 0 B / 64 B (Apple)
- mdworker_shared 0 B / 0 B (Apple)
- spindump_agent 0 B / 0 B (Apple)
- Virtual Memory Information:
- Physical RAM: 8 GB
- Free RAM: 48 MB
- Used RAM: 6.01 GB
- Cached files: 1.94 GB
- Available RAM: 1.99 GB
- Swap Used: 0 B
- Software Installs (past 30 days):
- Install Date Name (Version)
- 2020-05-01 Voice Update - Daniel (7.0.2)
- 2020-05-01 Voice Update - Oliver (7.0.2)
- 2020-05-01 Voice Update - Arthur (1.3.1)
- 2020-05-13 Adobe Flash Player
- 2020-05-15 XProtectPlistConfigData (2121)
- 2020-05-15 MRTConfigData (1.60)
- 2020-05-16 WhatsApp (2.2019.8)
- 2020-05-19 Grammarly for Safari (9.15)
- 2020-05-26 EtreCheck (5.5.5)
- Clean up:
- /Library/LaunchAgents/com.teamviewer.teamviewer.plist
- /Applications/TeamViewer.app/Contents/MacOS/TeamViewer
- Executable not found
- /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist
- /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Desktop
- Executable not found
- /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist
- /Applications/TeamViewer.app/Contents/MacOS/TeamViewer_Service
- Executable not found
- Diagnostics Information (past 7-30 days):
- Directory /Library/Logs/DiagnosticReports is not accessible.
- Enable Full Drive Access to see more information.
- End of report
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