EtreCheck version: 5.5.2 (5100)
Report generated: 2020-03-31 13:24:37
Download EtreCheck from https://etrecheck.com
Runtime: 5:14
Performance: Good
Sandbox: Enabled
Full drive access: Disabled

Problem: Computer is too slow
Description:
Mac running extremely slowly. CleanMyMac keeps telling me that it is r
unning out of memory. Apple Support told me to uninstall it and run Et
reCheck.

Major Issues:
    Anything that appears on this list needs immediate attention.

    Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.

Minor Issues:
    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.

    Upgradeable RAM - This machine has upgradeable RAM that would help its performance.
    Out of RAM - This machine is running short on RAM and has a mechanical hard drive, reducing the speed of the virtual memory system.
    Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
    32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina".
    Limited drive access - More information may be available with Full Drive Access.

Hardware Information:
    iMac (21.5-inch, Mid 2011)
    iMac Model: iMac12,1
    1 2.5 GHz Intel Core i5 (i5-2400S) CPU: 4-core
    4 GB RAM - Upgradeable
        BANK 0/DIMM0 - 2 GB DDR3 1333
        BANK 1/DIMM0 - 2 GB DDR3 1333
        BANK 0/DIMM1 - Empty
        BANK 1/DIMM1 - Empty

Video Information:
    AMD Radeon HD 6750M - VRAM: 512 MB
        iMac 1920 x 1080

Drives:
    disk0 - ST3500418AS 500.11 GB (Mechanical - 7200 RPM)
    Internal SATA 3 Gigabit Serial ATA
        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
        disk0s2 - Macintosh HD (Journaled HFS+) 499.25 GB (145.25 GB used)
        disk0s3 - Recovery HD [Recovery] 650 MB

Mounted Volumes:
    disk0s2 - Macintosh HD
        499.25 GB (145.25 GB used, 354.45 GB available, 353.74 GB free)
        Journaled HFS+
        Mount point: /

Network:
    Interface en0: Ethernet
    Interface en5: TomTom
    Interface en6: iPad
    Interface en4: iPhone
    Interface fw0: FireWire
    Interface en1: Wi-Fi
        802.11 a/b/g/n
    Interface en3: Bluetooth PAN
    Interface bridge0: Thunderbolt Bridge

System Software:
    macOS High Sierra 10.13.6 (17G11023)
    Time since boot: About 12 days

Notifications:
    Notifications not available without Full Drive Access.

Security:
    Gatekeeper: Enabled
    System Integrity Protection: Enabled

    Antivirus software: Apple and Malwarebytes

Unsigned Files:
    Launchd: /Library/LaunchDaemons/com.macpaw.CleanMyMac4.Agent.plist
        Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent

    Plugin: /Library/Internet Plug-Ins/Silverlight.plugin
    Plugin: /Library/Internet Plug-Ins/Default Browser.plugin

    Apps: 7

32-bit Applications:
    62 32-bit apps

System Launch Agents:
    [Not Loaded] 16 Apple tasks
    [Loaded] 161 Apple tasks
    [Running] 71 Apple tasks
    [Killed] 46 Apple tasks

System Launch Daemons:
    [Not Loaded] 36 Apple tasks
    [Loaded] 176 Apple tasks
    [Running] 72 Apple tasks
    [Killed] 52 Apple tasks
    [Other] One Apple task

Launch Agents:
    [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-03-21)
    [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2019-11-05)
    [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2019-11-05)
    [Running] com.epson.Epson_Low_Ink_Reminder.launcher.plist (Seiko Epson Corporation - installed 2018-02-07)
    [Loaded] com.epson.esua.launcher.plist (Seiko Epson Corporation - installed 2019-07-24)
    [Running] com.epson.eventmanager.agent.plist (Seiko Epson Corporation - installed 2019-05-16)
    [Running] com.epson.scannermonitor.plist (Seiko Epson Corporation - installed 2018-08-01)

Launch Daemons:
    [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-03-21)
    [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2019-11-05)
    [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2020-02-25)
    [Loaded] com.macpaw.CleanMyMac4.Agent.plist (? 0 - installed )
    [Loaded] com.malwarebytes.MBAMHelperTool.plist (Malwarebytes Corporation - installed 2016-04-18)

User Launch Agents:
    [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21)
    [Running] com.seagate.toolkit.plist (Seagate Technologies LLC - installed 2018-11-30)

User Login Items:
    [Not Loaded] LoginHelper (App Store - installed 2019-12-20)
        Modern Login Item
        /Applications/App for Facebook.app/Contents/Library/LoginItems/LoginHelper.app

    [Not Loaded] LaunchHelper (App Store - installed 2019-08-06)
        Modern Login Item
        /Applications/FreeChat.app/Contents/Library/LoginItems/LaunchHelper.app

    [Not Loaded] WeatherHelper (App Store - installed 2019-12-20)
        Modern Login Item
        /Applications/Weather Live Free.app/Contents/Library/LoginItems/WeatherHelper.app

    [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-03-23)
        Modern Login Item
        /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app

    [Not Loaded] PhotoStreamAgent (App Store - installed 2019-12-20)
        Modern Login Item
        /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app

Internet Plug-ins:
    Silverlight: 5.1.41212.0 (? - installed 2016-06-22)
    FlashPlayer-10.6: 32.0.0.344 (Adobe Systems, Inc. - installed 2020-03-11)
    Flash Player: 32.0.0.344 (Adobe Systems, Inc. - installed 2020-03-11)
    AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-03-21)
    Default Browser: (? - installed 2019-10-21)

User Internet Plug-ins:
    User Internet Plug-ins need Full Drive Access

Audio Plug-ins:
    BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2020-02-05)
    iSightAudio: 7.7.3 (Apple - installed 2020-02-05)
    AirPlay: 2.0 (Apple - installed 2020-02-05)
    AppleAVBAudio: 683.1 (Apple - installed 2020-02-05)
    BridgeAudioSP: 4.69.2 (Apple - installed 2020-02-05)
    AppleTimeSyncAudioClock: 1.0 (Apple - installed 2020-02-05)

User Audio Plug-ins:
    User Audio Plug-ins need Full Drive Access

User iTunes Plug-ins:
    User iTunes Plug-ins need Full Drive Access

3rd Party Preference Panes:
    Flash Player (Adobe Systems, Inc. - installed 2020-02-25)

Time Machine:
    Time Machine information not available without Full Drive Access.

Performance:
    System Load: 2.87 (1 min ago) 2.51 (5 min ago) 2.18 (15 min ago)
    Nominal I/O speed: 0.29 MB/s
    File system: 81.74 seconds
    Write speed: 52 MB/s
    Read speed: 90 MB/s

CPU Usage Snapshot:
    Type Overall
    System: 3 %
    User: 6 %
    Idle: 91 %

Top Processes Snapshot by CPU:
    Process (count) CPU (Source - Location)
    Other processes 27.84 % (?)
    EtreCheck 5.01 % (App Store)
    trustd 2.06 % (Apple)
    Creative Cloud 1.20 % (Adobe Systems, Inc.)
    Dropbox 0.18 % (Dropbox, Inc.)

Top Processes Snapshot by Memory:
    Process (count) RAM usage (Source - Location)
    EtreCheck 403 MB (App Store)
    Dropbox 60 MB (Dropbox, Inc.)
    Safari 58 MB (Apple)
    AppleSpell 54 MB (Apple)
    helpd 34 MB (Apple)

Top Processes Snapshot by Network Use:
    Process Input / Output (Source - Location)
    Other processes 20 MB / 6 MB (?)
    Dropbox 106 KB / 269 KB (Dropbox, Inc.)
    SystemUIServer 0 B / 184 B (Apple)
    diagnostics_agent 0 B / 0 B (Apple)
    loginwindow 0 B / 0 B (Apple)

Virtual Memory Information:
    Physical RAM: 4 GB

    Free RAM: 78 MB
    Used RAM: 3.29 GB
    Cached files: 648 MB

    Available RAM: 725 MB
    Swap Used: 300 MB

Software Installs (past 30 days):
    Install Date Name (Version)
    2020-03-11 Adobe Flash Player
    2020-03-16 WhatsApp (0.4.1302)
    2020-03-20 XProtectPlistConfigData (2116)
    2020-03-20 MRTConfigData (1.57)
    2020-03-26 Safari (13.1)
    2020-03-31 EtreCheck (5.5.2)

Diagnostics Information (past 7-30 days):
    Directory /Library/Logs/DiagnosticReports is not accessible.
    Enable Full Drive Access to see more information.

End of report