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- TalenToday at 12:39 AM
- https://play.esea.net/match/14847087
- aluminatiToday at 12:41 AM
- what is the issue sorry
- TalenToday at 12:41 AM
- We do not believe the other team in this game is legit. Multiple viewers of the match noticed really suspicious choices. Full site stacks with no information. Many rounds a player would even stand in dark spot on B site by himself with a flash in hand, while other players would stack A. If we ever walked B, rotates would occur.
- A team with no exp besides one player with main season two seasons ago, beats Main play off teams and MDL stacks
- Many matches not even letting it get double digits.
- Spectators noticed they would prefire off angles and stack sites on us.
- aluminatiToday at 12:43 AM
- Please add them to your suspect list to pass them directly onto the Anti-cheat eam
- TalenToday at 12:43 AM
- This is not adequate
- Manual review is needed if the system cant catch them
- They will continue playing the event and ruin the spirit of it
- And ESEA will be forced to retroactively ban them
- But the teams that lost will just have lost
- aluminatiToday at 12:44 AM
- I don't know if the "system can't catch them". I have zero access to the anti-cheat
- TalenToday at 12:44 AM
- Apologies, I wasnt intending to imply that.
- I believe this alarming and puts up red flags.
- aluminatiToday at 12:44 AM
- The anti-cheat team have recommended a system and process for teams to pass on accusations to them, we need to follow it
- TalenToday at 12:45 AM
- But if they are cheating system will not get them banned to the conclusion of the event.
- And teams who played them will have already lost their opportunities
- Unless you would plan to replay the qualifier if so
- But I believe that would be not be in ESEA's best interest
- I believe it is in both our interest and ESEA's to handle this immediately
- And manually review
- aluminatiToday at 12:47 AM
- Then pass that on via the suspect list in the details section
- TalenToday at 12:47 AM
- If the players get banned, then its already to late.
- The suspect list is too slow.
- Unless I misunderstand the suspect list
- Do players get added to the suspect list get immediately reviewed?
- Because to my understanding this doesnt occur
- aluminatiToday at 12:49 AM
- I have no visibility inside their process of how they review games
- TalenToday at 12:49 AM
- If there is another method of investigating, we are willing to comply to anything.
- I apologize then for asking that question, I did not know you did not have that access.
- I do not mean to be pushy, but playing this long tonight to not get to play the sixth decider round is very disheartening
- Especially considering we played Inferno against teams of consistently higher caliber
- And the matches looked completely different.
- I do not believe ESEA is doing anything malicious or anything.
- But I would like to push for something of further review.
- If you could inform me of that process, I would greatly appreciate it.
- aluminatiToday at 12:56 AM
- The process the Anti-cheat team has outlined is the suspect list
- TalenToday at 12:58 AM
- So there is nothing further the Admins can do?
- Can we not push for a manual review?
- aluminatiToday at 1:00 AM
- we should pass it onto the experts rather than just having one of our support staff manually review
- TalenToday at 1:01 AM
- So then there is no way we can take any action that would benefit ourselves or any team that has been knocked out by them if they are confirmed cheating?
- Whether through manually or through the anti cheat
- There is no protection or action we can take?
- aluminatiToday at 1:03 AM
- Have you added them to your suspect list
- TalenToday at 1:03 AM
- Yes, all 6
- aluminatiToday at 1:03 AM
- Perfect, then you have done everything within your power
- TalenToday at 1:04 AM
- I see. So our qualifier run is done and if they get caught cheating later, it is just our bad luck and we won't be able to do anything about it?
- aluminatiToday at 1:06 AM
- We'll review the anti-cheat team's findings at the time
- TalenToday at 1:08 AM
- Will actions be taken if the findings are consistent with our dispute?
- aluminatiToday at 1:09 AM
- Potentially yes depending on what they find
- TalenToday at 1:10 AM
- Do you have the ability to let me know the potential time scale we might have feedback for our dispute?
- aluminatiToday at 1:11 AM
- I do not know sorry, these things can be complex and require investigation
- TalenToday at 1:13 AM
- Okay thank you. I appreciate you taking all of my questions and answering them to the best of your abilities. I do appreciate you confirming there will at least be an investigation. It is discouraging that this occurred o a platform that has so much of our trust, but we believe ESEA will right this wrong.
- Can we keep this Ticket open or do we need to close it?
- aluminatiToday at 1:15 AM
- I would rather close it just because discord has limits with the ticket bot for how many tickets can be open
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