docway.Transfer.requestContentOperation = function(oObject, sCmd, sFormat, nPage, sPageModifier, oWindow)
{
	//we used to "defer" the content operation here, and hit the UI to get tickets and an ajax payload.
	//now we do everything inline, because reentrant setTimeout blows everything up
	if (wsptIsNull(docway.TransferManager.getSharedControl()))
	{
		if (docway.TransferManager.MustHaveControl)
		{
			wspt.alertWarning("${transfer.js.operationdisallowed}");
			return;
		}
		oTransfer = new docway.BrowserTransfer();
	}
	else
	{
		oTransfer = new docway.Transfer();
	}

	//do all ticket-getting right here, because we need a centralized spot
	//to piggy-back onto the request

	var oRequestedOperation = {
		sCmd:sCmd
		,sFormat:sFormat
		,nPage:nPage
		,sPageModifier:sPageModifier
	};

	var requestParams = {}
	Ext.applyIf(requestParams, oTransfer.prepareContentOperationHook(oObject, oRequestedOperation));
	Ext.applyIf(requestParams, oTransfer.prepareContentOperation(oObject, oRequestedOperation));

	//if (requestParams.keys.length === 0) return;

	//execute
	var url = wspt.getDhtmlClient().getDynamicResourceRoot() + 'raw/';
	var qs = wspt.getDhtmlClient().createQueryString();
	for (var key in requestParams)
	{
		qs.add(key, requestParams[key]);
	}
	var sJson = wspt.getDhtmlClient().executeSynchronousRequest('dwuiOverrideContentOperation', url, qs);
	if (wsptIsNull(sJson))
	{
		throw new Error('${transfer.js.getticketfailed}'); //where does this get caught
	}
	var oResponse = Ext.util.JSON.decode(sJson);
	//fix up oObject--which might need a full-blown ajax component stack to reproject
	oTransfer.executeContentOperation(oObject, oResponse, oWindow);
};

docway.Transfer.prototype.prepareContentOperationHook = function(oObject, op)
//signal that content operation should be deferred, so the UI has a chance
//to intercept and override how the operation happens
//they can also modify the operation inline right here
{
	//return request parameters to be added to query
	if (docway.CONTENTOPERATION_VIEW === op.sCmd)
	{
		//give UI a chance to override view operations
		op.sSystemID = oObject.getID();
		return op; //{ overrideRequest:true };
	}
	return null;
};

docway.Transfer.prototype.prepareContentOperation = function(oObject, op)
{
	//all control-based transfer operations except CancelCheckout need a ticket
	if (docway.CONTENTOPERATION_CANCELCHECKOUT !== op.sCmd)
	{
		return { needTicket: true };
	}
	return null;
}

docway.BrowserTransfer.prototype.prepareContentOperation = function(oObject, op)
{
	//which browser-based operations need a ticket?
	if (docway.CONTENTOPERATION_CANCELCHECKOUT !== op.sCmd)
	{
		return { needTicket: true };
	}
	return null;
}

docway.Transfer.prototype.executeContentOperation = function(oObject, oResponse, oWindow)
{
	var op = oResponse.oActualOperation;
	var oTicket = oResponse.oTicket;
	try
	{
		switch (op.sCmd)
		{
		case docway.CONTENTOPERATION_VIEW:
			this.view(oObject, oTicket, oWindow);
			break;
		case docway.CONTENTOPERATION_VIEWRENDITION:
			this.viewRendition(oObject, oTicket, op.sFormat, op.nPage, op.sPageModifier, oWindow);
			break;
		case docway.CONTENTOPERATION_EDIT:
			this.edit(oObject, oTicket, oWindow);
			break;
		case docway.CONTENTOPERATION_EXPORT:
			this.exportContent(oObject, oWindow);
			break;
		case docway.CONTENTOPERATION_CHECKOUT:
			this.checkout(oObject, oTicket, oWindow);
			break;
		case docway.CONTENTOPERATION_CANCELCHECKOUT:
			this.cancelCheckout(oObject);
			break;
		default:
			throw new Error(wspt.formatString('${transfer.js.executecontentop}', [ op.sCmd ]));
		}
	}
	catch (e)
	{
		if(wspt.getDhtmlClient().getDisableExceptionLogging())
		{
			throw e;
		}
		wspt.alertError(wsptGetErrorMessage(e));
	}
};