I had placed an order no: 700774420 for delivery of the bouquet of Elegant wishes (with lilies and carnations), worth Rs.799. However, your vendor delivered a bunch of red and yellow roses.

This was not the order I placed. Look into the matter.

As per the conversation with your customer care executive, please find attached herewith the photo of the bouquet delivered by your vendor so that you can re- deliver the original bouquet.