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Sep 26th, 2023
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  1. Pricing FAQs Can I cancel my subscription? You can cancel your subscription at any time and you'll still keep your PRO benefits for 1 month after the latest payment. You can also delay your next payment, or pause your subscription. All this can be done from the Manage my subscription page under "Account Settings". Is the checkout secure? Yes. Payment is handled through the Paddle checkout. Paddle is a Merchant of Record that is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS). When you make a purchase, you are actually paying Paddle through their secure, compliant checkout. Paddle then pays us after handling taxes and compliance. Do you keep my card details? No. Payments are handled by Paddle who are a PCI compliant Merchant of Record, which means that even Paddle don't see or store your card details. NightCafe does not have any access to your card details apart from the last 4 digits of your card number. Can I get a refund? It depends on the product you purchased, how much you used it, and the reasons for wanting a refund. Please see our Refund Policy for full details. Is there a one-off payment option, or do I need to subscribe? If you don't want to subscribe, you can instead buy a credit pack. However, you should know that credit packs don't come with PRO benefits, and you'll still see ads. NightCafe PRO subscriptions can be paused, delayed or cancelled at any time, so in almost all cases we suggest choosing NightCafe PRO over credit packs. Can I get more credits without paying? Yes, every day you'll be able to claim the 5 credit top-up. You can also get credits by earning badges. To see what badges are available to you, go to the Master NightCafe page (you'll need to be logged in). Will I still get the daily topup? Yes. Everyone is eligible for the daily topup, regardless of your current credit balance or whether you've purchased credits or subscribed to NightCafe PRO. My credits went to the wrong account! Your credits will go to whatever account you're logged in to when you purchase them. If this is the wrong account for some reason, contact us and we'll transfer them for you. How many artworks can I create per day for free? You can create unlimited base Stable Diffusion creations for free. Other algorithms and more powerful settings are also available but cost credits to generate. Every NightCafe user gets 5 free credits each day that you login or use the app. You can also earn another 2 credits every day for voting in the daily challenge. What if my creation fails / is marked as "error"? We know not all creations are successful. If your creation fails, your credits will be automatically refunded and you can try again. Why does it cost money? NightCafe used to offer unlimited creations for free, but the model quickly proved unsustainable as we grew. It takes a lot of computing power to process a creation, and that costs us money. However, as algorithms become more optimised, and compute power becomes cheaper, the cost of NightCafe credits has and will continue to go down.
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