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FAQ, Max Main Rental, TOS

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Oct 27th, 2016
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  1. FAQ
  2.  
  3. How do I buy gold?
  4. Simply click on RS2007 Gold or on RS3 Gold and select if you would like to buy, sell or swap gold. After that, you just input either the amount of gold or the amount of cash you want to spend, customize the order details and then you contact one of our live chat agents with your order number to receive your Runescape gold.
  5.  
  6. How long does it take you to deliver?
  7. If no verification has to be made the delivery is instant. Otherwise it might take a few minutes longer. Just message one of our live chat agents with your order number and within five minutes you will already have received the item(s) you had purchased. We try to stay online 24/7 but in case our live chat is offline we advise you to wait with the purchase until we are back online. If you do not receive the item(s) you paid for within 12 hours you will be granted a full refund.
  8.  
  9. Is there a risk of me being banned when buying gold?
  10. Over the past few months we have not encountered a single ban and no complaints of any player has been made. There still is a small risk of being banned but with our safe trading practises we can tell that the chance is super small.
  11.  
  12. Am I required to provide an ID and/or phone number?
  13. Depending on the order value and the payment method we ask you to upload a government issued ID or to verify your phone number in order to protect ourselves from fraud. We do so to verify that you are indeed the owner of your Paypal/Skrill/Credit card. However, this is only the case when paying via Paypal and Skrill for orders bypassing a certain value.
  14.  
  15. What payment methods do you accept?
  16. • Paypal: It is the most popular e-wallet nowadays and you can link your credit card and bank account to it.
  17. • Skrill: It is like Paypal an e-wallet where you can also add your credit card and bank account to.
  18. • Bitcoin: Bitcoin is a virtual currency that has become more and more popular over the years. It is a strongly preferred payment method and Bitcoins can easily be bought instantly on sites like www.coinbase.com and www.circle.com with bank transfer or credit cards.
  19.  
  20.  
  21.  
  22. Max Main Rental
  23.  
  24. Are you looking to stake your Runescape gold but you do not have a maxed account? Here at AceGoldShop we offer a max main rental service where we provide you with a handmade maxed main account (99 attack, 99 strength, 99 defence, 99 hitpoints) for a certain period of time in which you can stake at the duel arena! All max mains come with a tentacle whip and a dragon dagger p++ so you can just login and start staking straightaway. If you have any more questions about this service or about how staking works, feel free to contact our live chat support. Click “Rent Now” and dominate the duel arena today!
  25. Rental Terms of Service
  26. 1. No breaking in-game rules.
  27. 2. No live streaming, no exceptions.
  28. 3. No RWT, first transfer the gold to your account before trading any gold sellers.
  29. 4. No scamming such as x-logging.
  30. 5. No “commission staking” on the account including 0%.
  31. 6. No refunds will be given if a ban takes place.
  32. 7. Do not mess with friends/ignore list. Also keep private status on.
  33. 8. No refunds will be given. Once you rent the trade is final.
  34. 9. No breaks. Once you have received the log-in details your time will start.
  35. 10. Do not leave the duel arena once the service starts.
  36. 11. In the unlikely case that the account is banned, I am not held responsible.
  37. 12. Deposit will not be given back if you do not claim it within one hour.
  38. 13. No account sharing, no exceptions-
  39. 14. Anything left on the account after the rental service is over I will keep.
  40. By breaking any of those rules your session will be terminated and you will not be given back the deposit nor any GP left on the account.
  41.  
  42.  
  43.  
  44. Terms of Service
  45.  
  46. Acceptance of Terms
  47. The use of any services on www.acegoldshop.com constitutes your acceptance of our terms of service.
  48.  
  49. Refund policy
  50. In the rare event that we are unable to deliver any items you purchased within 12 hours, we will fully reimburse you. When you buy gold from us and it is delivered, there is no refund but you can still sell it to us.
  51.  
  52. Fraud
  53. If you are caught to commit any fraud to AceGoldShop your information will be eligible to be provided to the relevant authorities and any official legal action might be taken. Any successful payment reversal will be considered as debt.
  54.  
  55. Indemnification
  56. You agree to indemnify, defend, and hold AceGoldShop and its agents harmless against any claims, actions, suits, demands, damages, liabilities, obligations, losses, settlements, judgments, costs, and expenses (including without limitation attorneys' fees and costs) which arise out of, relate to, or result from any act or omission of your transactions with AceGoldShop.
  57.  
  58. Copyright
  59. AceGoldShop is not affiliated with Jagex LTD. Jagex LTD owns all the rights to all the content associated with Runescape.com. All the content, logo and visuals on AceGoldShop.com is the sole property of AceGoldShop.
  60.  
  61. Delivery
  62. If you believe that you did not receive the item(s) you paid for, please contact us at acegoldshop@gmail.com and include all essentials information so that we can conduct further investigations. Do not under any circumstances file a dispute with the payment processor or your right to delivery will be forfeited.
  63.  
  64. Service Refusal
  65. AceGoldShop reserves the right to ask for further personal information to verify the ownership of your Paypal/Skrill account, credit card and the legitimacy of your payment. If you fail to provide the so requested information your order will be cancelled. AceGoldShop also reserves the right to request any of the following information including but not limited to photo ID card, picture of yourself with your ID, a note with your ID in the same frame, a utility bill to confirm your address, your phone number.
  66.  
  67. Changes of Terms
  68. AceGoldShop reserves the right to edit the terms of service at any time. It is your responsibility to check for the current terms of service and for any changes before you place an order. By ordering anything on AceGoldShop.com you automatically agree to the new terms of service. If you disagree to the terms of service or to any changes that might occur, we advise you to discontinue use of any service provided by AceGoldShop.
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