Nitrogen Sports Support at 9:21pm on September 15, 2021
Hello,

Unfortunately we were not able to complete the verification process given that you are accessing from a location that is currently restricted in our site.

Also, based on the evidence gathered we can confirm that your account and the mentioned account have not only been accessing from the same location, but also used to bet above the limit allowed in specific events.

You can proceed to request a withdrawal for your deposits and the winnings have been seized as per our rules of service: https://nitrogensports.eu/n/rules

Please refrain from creating any new accounts as we will closed any new account without further notice.

Thank you for understanding.

Regards,

Pat S.
Security Team
Nitrogen Sports Support at 5:50pm on September 15, 2021
Hello 5240212,

Our Security manager is reviewing your case; please allow us few minutes to work on it, as soon as they have a response they will be contacting you back.

Thank you for your patience and understanding.

Best regards,
Lewis A.

User 5240212 at 5:44pm on September 15, 2021
That’s the login page from my home IP. So can you tell me how to get in?
User 5240212 at 5:43pm on September 15, 2021
Error 1020 Ray ID: 68f34e6b7acabfb6 • 2021-09-15 16:42:05 UTC
Access denied
What happened?
This website is using a security service to protect itself from online attacks.
Cloudflare Ray ID: 68f34e6b7acabfb6 • Your IP: 86.13.194.29 • Performance & security by Cloudflare
User 5240212 at 5:12pm on September 15, 2021
Right, is there a manager I can speak to? Because no point going round in circles. Telling me not to use a VPN when I can’t log in without it is not helpful.
Nitrogen Sports Support at 4:07pm on September 15, 2021
Hello 5240212,

Thank you for your messages. To reply your inquiry, unfortunately no, you cannot request a withdrawal as long as you do not connect from your real IP.

Regards,
Peter M.
User 5240212 at 3:36pm on September 15, 2021
I worked out the answer myself. Well I can’t not use a VPN so what now.
User 5240212 at 3:25pm on September 15, 2021
Yep, further assistance is just an answer to my question. Am I allowed to withdraw?
Nitrogen Sports Support at 3:16pm on September 15, 2021
Hello 5240212

Thank you for your reply.

I reached our Security Team with the information provided.

Please be aware that you are required to log in from a real IP address in order to move forward with the review process, some of our services will remain restricted until this review is completed.

You will be contacted back as soon as any update is available, in the meantime, feel free to contact us back if you need further assistance.

Best regards,
Stan C

User 5240212 at 2:53pm on September 15, 2021
I need a VPN to log on. Which is why I offered to verify another way. Can I withdraw? ‘cause even if this is sorted, I can’t trust using this site anymore obviously.
Nitrogen Sports Support at 2:31pm on September 15, 2021
Good morning 5240212,

Thank you very much for your reply.
Your answer was forwarded to the security team. The team will contact you back with a update shortly.
Now, I can see you are still logging in using a Proxy/VPN. As previously advised, and in order to conclude this investigation, you are now required to login to your account using your real IP address.
Please let us know as soon as you complete this verification process.
Your understanding and cooperation are truly appreciated.

Regards,
Anna F
User 5240212 at 1:53pm on September 15, 2021
zero proof offered*
User 5240212 at 1:52pm on September 15, 2021
Who is 5226140 and what is supposed to be the relation between us? I have one account here, and one account at Nitrobetting.eu, both verified by email.

And I can’t do that. I don’t mind verifying in a different way, within reason.

Bear in mind this is out of the blue. You’ve made an accusation with zero proof. And are asking me to explain it?
User 5240212 at 1:47pm on September 15, 2021
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Nitrogen Sports Support at 6:08pm on September 12, 2021
Hello,

We are contacting your to inform you that you account is under a security review, pending this review certain features can be restricted.

It has come to our attention a close relation between accounts 5226140 and 5240212. We would appreciate if you could provide an explanation to your relation with the mentioned player.

Also, for verification purposes, you are now required to login to your account using your real IP address, you cannot use a VPN/Proxy, wireless network, public IP nor business IP address. Once you have done this, please reply to this ticket letting us know so we can conclude this investigation.

Thank you for your cooperation.

Regards,

Pat S.
Security Team