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- 1. Close thinkorswim
- Go to your desktop and locate the thinkorswim/thinkTDA icon
- Right-click on it and choose Properties
- In this next window that comes up, click on a button that will either say Find Target or Open File Location (should be the first of three buttons)
- In the next window, find the folder titled "usergui" and right-click on it and delete it permanently
- Also find and delete any file starting with “cache.” and delete them , too.
- Then, look for and open a file that contains “VMOptions”; delete everything in the new window that opens and replace it with this:
- -Xmx1024m
- -Xms1024m
- -Dsun.java2d.noddraw=true
- -classpath launcher.jar
- -Dsun.awt.disableMixing=true
- -XX:MaxPermSize=256m
- -Dawt.useSystemAAFontSettings=false
- -Djava.net.preferIPv4Stack=true
- -Dsun.java2d.xrender=True
- -XX:-UseConcMarkSweepGC
- 2. Shut off your PC (don't Restart, but Shut Down)
- while your PC is shut down, unplug your modem/router for about 20 seconds and then plug them back in
- turn your PC back on
- 3. Once your PC is back on, click on the thinkorswim icon
- login as normal
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