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  1. <survey
  2. alt="Pest Control Brand Project - trf18003 | 102784"
  3. autoRecover="1"
  4. autosave="0"
  5. browserDupes="safe"
  6. builderCompatible="1"
  7. compat="140"
  8. extraVariables="source,record,ipAddress,decLang,list,userAgent"
  9. fir="on"
  10. html:showNumber="0"
  11. mobile="compat"
  12. mobileDevices="smartphone,tablet,desktop"
  13. name="Survey"
  14. setup="term,decLang,quota,time"
  15. trackVars="checkbox"
  16. ss:disableBackButton="1"
  17. ss:hideProgressBar="0"
  18. ss:logoFile=""
  19. ss:logoPosition=""
  20. state="testing"
  21. displayOnError="all">
  22.  
  23. <samplesources>
  24. <samplesource list="1">
  25. <title>Home</title>
  26. <completed>It seems you have already entered this survey.</completed>
  27. <invalid>You are missing information in the URL. Please verify the URL with the original invite.</invalid>
  28. <exit cond="terminated">We appreciate the time you spent but unfortunately the rest of this survey won't be relevant to you based on your answers.</exit>
  29. <exit cond="qualified">Thank you for taking our survey. Your efforts are greatly appreciated!</exit>
  30. <exit cond="overquota">Thank you for your participation. This study was extremely popular, so we had to close it before you were able to complete it.</exit>
  31. </samplesource>
  32.  
  33. <samplesource list="2">
  34. <title>Business</title>
  35. <completed>It seems you have already entered this survey.</completed>
  36. <invalid>You are missing information in the URL. Please verify the URL with the original invite.</invalid>
  37. <exit cond="terminated">We appreciate the time you spent but unfortunately the rest of this survey won't be relevant to you based on your answers.</exit>
  38. <exit cond="qualified">Thank you for taking our survey. Your efforts are greatly appreciated!</exit>
  39. <exit cond="overquota">Thank you for your participation. This study was extremely popular, so we had to close it before you were able to complete it.</exit>
  40. </samplesource>
  41. </samplesources>
  42.  
  43.  
  44.  
  45. <radio
  46. label="hSections"
  47. where="execute"
  48. optional="1">
  49. <title>Hidden: Holds the Home/Business variables</title>
  50. <exec>
  51. if list == '1':
  52. hSections.val = hSections.r1.index
  53. if list == '2':
  54. hSections.val = hSections.r2.index
  55. </exec>
  56. <row label="r1">Home</row>
  57. <row label="r2">Business</row>
  58. </radio>
  59. <suspend/>
  60.  
  61. <pipe
  62. label="IntroductionTitle" capture="">
  63. <case label="p1" cond="hSections.r1">Thank you for agreeing to take part in this survey about how you might make decisions about the pest control services you use for your home. This survey should take no more than 10 minutes to complete.
  64. All completed survey participants will be entered in to a drawing for one of four, $250.00 XXXX gift cards. Your chances of winning are good as we will have less than 200 entrants.
  65. Be assured that all answers you provide will be kept in the strictest confidentiality, and that no personally identifiable information will be shared.
  66. Please click "Continue".</case>
  67. <case label="p2" cond="hSections.r2">Thank you for agreeing to take part in this survey about how you might make decisions about the pest control services you use for your business. This survey should take no more than 10 minutes to complete.
  68. All completed survey participants will be entered in to a drawing for one of four, $250.00 XXXX gift cards. Your chances of winning are good as we will have less than 200 entrants.
  69. Be assured that all answers you provide will be kept in the strictest confidentiality, and that no personally identifiable information will be shared. </case>
  70. <case label="p3" cond="1">BAD PIPE</case>
  71. </pipe>
  72. <suspend/>
  73.  
  74. <html
  75. label="Introduction"
  76. where="survey">
  77. [pipe: IntroductionTitle]
  78. </html>
  79. <suspend/>
  80.  
  81. <pipe
  82. label="S1_Title" capture="">
  83. <case label="p1" cond="hSections.r1">Which of the following best describes your role in the decision-making process when it comes to selecting pest control products and services for your home? Would you say...?</case>
  84. <case label="p2" cond="hSections.r2">Which of the following best describes your role in the decision-making process when it comes to selecting pest control products and services for your business? Would you say...?</case>
  85. <case label="p3" cond="1">BAD PIPE</case>
  86. </pipe>
  87. <suspend/>
  88.  
  89.  
  90. <radio
  91. label="S1">
  92. <title>[pipe: S1_Title]</title>
  93. <alt>Which of the following best describes your role in the decision-making process when it comes to selecting pest control products and services for your [home/business]? Would you say...?</alt>
  94. <row label="r1">I am the primary decision maker</row>
  95. <row label="r2">I share the decision equally with another person</row>
  96. <row label="r3">I provide input, but someone else makes the decision</row>
  97. <row label="r4">I am not involved in the decision-making process </row>
  98. </radio>
  99. <suspend/>
  100.  
  101. <term cond="S1.r4">S1:Respondent not involved in the decision-making process.</term>
  102.  
  103. <checkbox
  104. label="S2"
  105. atleast="1">
  106. <title>Which of the following pest control companies do you <b>currently</b>use for your place of business either on a recurring or as needed basis?</title>
  107. <row label="r1">Ecolab</row>
  108. <row label="r2">Ehrlich</row>
  109. <row label="r3">Orkin/ Western Pest Services</row>
  110. <row label="r4">Presto-X</row>
  111. <row label="r5">Rentokil Steritech</row>
  112. <row label="r6">Schendel</row>
  113. <row label="r7">Terminix</row>
  114. <row label="r8">Western Exterminator Company</row>
  115. <row label="r9" open="1" openSize="25" randomize="0">Other</row>
  116. </checkbox>
  117. <suspend/>
  118.  
  119. <checkbox
  120. label="S3"
  121. atleast="1">
  122. <title>Which of the following pest control companies have you used in the past 3 years for your place of business either on a recurring or as needed basis?</title>
  123. <row label="r1">Ecolab</row>
  124. <row label="r2">Ehrlich</row>
  125. <row label="r3">Orkin/ Western Pest Services</row>
  126. <row label="r4">Presto-X</row>
  127. <row label="r5">Rentokil Steritech</row>
  128. <row label="r6">Schendel</row>
  129. <row label="r7">Terminix</row>
  130. <row label="r8">Western Exterminator Company</row>
  131. <row label="r9" open="1" openSize="25" randomize="0">Other</row>
  132. </checkbox>
  133. <suspend/>
  134.  
  135. <term cond="(S2.but(S2.r6).any) or (S3.but(S3.r6).any)">S2/S3: Sensitive company selection.</term>
  136.  
  137. <checkbox
  138. label="S4"
  139. atleast="1"
  140. shuffle="rows">
  141. <title>Which of the following pest control companies do you <b>currently</b> use either on a recurring or as needed basis?</title>
  142. <row label="r1">Arrow</row>
  143. <row label="r2">Massey</row>
  144. <row label="r3">Orkin</row>
  145. <row label="r4">Rollins</row>
  146. <row label="r5">Schendel</row>
  147. <row label="r6">Terminix</row>
  148. <row label="r7">Truly Nolen</row>
  149. <row label="r8" randomize="0">Other company</row>
  150. </checkbox>
  151. <suspend/>
  152.  
  153. <checkbox
  154. label="S5"
  155. atleast="1"
  156. shuffle="rows">
  157. <title>Which of the following pest control companies have you used in the past 3 years either on a recurring or as needed basis? )?</title>
  158. <row label="r1">Arrow</row>
  159. <row label="r2">Massey</row>
  160. <row label="r3">Orkin</row>
  161. <row label="r4">Rollins</row>
  162. <row label="r5">Schendel</row>
  163. <row label="r6">Terminix</row>
  164. <row label="r7">Truly Nolen</row>
  165. <row label="r8" randomize="0">Other company</row>
  166. </checkbox>
  167. <suspend/>
  168.  
  169. <term cond="(S4.but(S4.r5).any) or (S5.but(S5.r5).any)">S4/S5: Sensitive company selection.</term>
  170.  
  171. <select
  172. label="Q1"
  173. type="rating"
  174. values="order"
  175. ss:questionClassNames="sq-sliderpoints"
  176. uses="sliderpoints.3">
  177. <title>How satisfied are you with your current Pest Control service?</title>
  178. <choice label="ch1">1=<br/>Very Dissatisfied</choice>
  179. <choice label="ch2">2</choice>
  180. <choice label="ch3">3</choice>
  181. <choice label="ch4">4</choice>
  182. <choice label="ch5">5</choice>
  183. <choice label="ch6">6</choice>
  184. <choice label="ch7">7</choice>
  185. <choice label="ch8">8</choice>
  186. <choice label="ch9">9</choice>
  187. <choice label="ch10">10=<br/>Very Satisfied</choice>
  188. </select>
  189. <suspend/>
  190.  
  191. <select
  192. label="Q2"
  193. type="rating"
  194. values="order"
  195. ss:questionClassNames="sq-sliderpoints"
  196. uses="sliderpoints.3">
  197. <title>How likely are you to recommend your current Pest Control Service to others?</title>
  198. <choice label="ch1">1=<br/>Not at all Likely</choice>
  199. <choice label="ch2">2</choice>
  200. <choice label="ch3">3</choice>
  201. <choice label="ch4">4</choice>
  202. <choice label="ch5">5</choice>
  203. <choice label="ch6">6</choice>
  204. <choice label="ch7">7</choice>
  205. <choice label="ch8">8</choice>
  206. <choice label="ch9">9</choice>
  207. <choice label="ch10">10=<br/>Very Likely</choice>
  208. </select>
  209. <suspend/>
  210.  
  211. <checkbox
  212. label="Q3"
  213. atleast="1"
  214. shuffle="rows">
  215. <title>Which of the following Pest Control companies are you familiar with?</title>
  216. <exec>
  217. Q3.r6.val = 1
  218. </exec>
  219. <row label="r1">Ecolab</row>
  220. <row label="r2">Ehrlich</row>
  221. <row label="r3">Orkin/ Western Pest Services</row>
  222. <row label="r4">Presto-X</row>
  223. <row label="r5">Rentokil Steritech</row>
  224. <row label="r6">Schendel</row>
  225. <row label="r7">Terminix</row>
  226. <row label="r8">Western Exterminator Company</row>
  227. </checkbox>
  228. <suspend/>
  229.  
  230. <checkbox
  231. label="Q4"
  232. atleast="1"
  233. shuffle="rows">
  234. <title>Which of the following pest control companies are you familiar with?</title>
  235. <exec>
  236. Q4.r5.val = 1
  237. </exec>
  238. <row label="r1">Arrow</row>
  239. <row label="r2">Massey</row>
  240. <row label="r3">Orkin</row>
  241. <row label="r4">Rollins</row>
  242. <row label="r5">Schendel</row>
  243. <row label="r6">Terminix</row>
  244. <row label="r7">Truly Nolen</row>
  245. </checkbox>
  246. <suspend/>
  247.  
  248. <checkbox
  249. label="Q5"
  250. atleast="1"
  251. shuffle="rows">
  252. <title>For which of the following reasons did you select Schendel as your pest control company?</title>
  253. <row label="r1">Is a high-quality brand</row>
  254. <row label="r2">Cares about their customers</row>
  255. <row label="r3">Provides a good value for the money</row>
  256. <row label="r4">Is a company I can trust</row>
  257. <row label="r5">Is a local company</row>
  258. <row label="r6">Has roots in the community</row>
  259. <row label="r7">Is a well-known brand</row>
  260. <row label="r8">Is easy to do business with</row>
  261. <row label="r9">Has highly trained technicians</row>
  262. <row label="r10">Uses products that are safe for humans, pets and the environment</row>
  263. <row label="r11">Is dependable</row>
  264. <row label="r12">Responds quickly to issues or problems</row>
  265. </checkbox>
  266. <suspend/>
  267.  
  268. <select
  269. label="Q6"
  270. minRanks="3"
  271. optional="0"
  272. shuffle="rows"
  273. unique="none,cols"
  274. uses="ranksort.4">
  275. <title>Please rank the top 3 reasons you chose Schendel.The primary reason will be "1".</title>
  276. <choice label="ch1">Rank 1st</choice>
  277. <choice label="ch2">Rank 2nd</choice>
  278. <choice label="ch3">Rank 3rd</choice>
  279. <row label="r1">Is a high-quality brand</row>
  280. <row label="r2">Cares about their customers</row>
  281. <row label="r3">Provides a good value for the money</row>
  282. <row label="r4">Is a company I can trust</row>
  283. <row label="r5">Is a local company</row>
  284. <row label="r6">Has roots in the community</row>
  285. <row label="r7">Is a well-known brand</row>
  286. <row label="r8">Is easy to do business with</row>
  287. <row label="r9">Has highly trained technicians</row>
  288. <row label="r10">Uses products that are safe for humans, pets and the environment</row>
  289. <row label="r11">Is dependable</row>
  290. <row label="r12">Responds quickly to issues or problems</row>
  291. </select>
  292. <suspend/>
  293.  
  294. <radio
  295. label="Q7_1"
  296. cond="Q4.r5"
  297. shuffle="rows">
  298. <title>We would like your opinion of Schendel brand of pest control services on the following statements. For each statement please tell us how much you agree.</title>
  299. <alt>We would like your opinion of [INSERT BRAND] brand of pest control services on the following statements. For each statement please tell us how much you agree.</alt>
  300.  
  301. <col label="c1">Agree Completely</col>
  302. <col label="c2">Agree Somewhat</col>
  303. <col label="c3">Neither Agree nor Disagree Disagree A Little</col>
  304. <col label="c4">Disagree</col>
  305. <col label="c5">Completely</col>
  306.  
  307. <row label="r1">Is a high-quality brand</row>
  308. <row label="r2">Cares about their customers</row>
  309. <row label="r3">Provides a good value for the money</row>
  310. <row label="r4">Is a company I can trust</row>
  311. <row label="r5">Is a local company</row>
  312. <row label="r6">Has roots in the community</row>
  313. <row label="r7">Is a well-known brand</row>
  314. <row label="r8">Is easy to do business with</row>
  315. <row label="r9">Has highly trained technicians</row>
  316. <row label="r10">Uses products that are safe for humans, pets and the environment</row>
  317. <row label="r11">Is dependable</row>
  318. <row label="r12">Responds quickly to issues or problems</row>
  319. </radio>
  320. <suspend/>
  321.  
  322. <radio
  323. label="Q7_2"
  324. cond="Q4.r6"
  325. shuffle="rows">
  326. <title>We would like your opinion of Terminix brand of pest control services on the following statements. For each statement please tell us how much you agree.</title>
  327. <alt>We would like your opinion of [INSERT BRAND] brand of pest control services on the following statements. For each statement please tell us how much you agree.</alt>
  328. <col label="c1">Agree Completely</col>
  329. <col label="c2">Agree Somewhat</col>
  330. <col label="c3">Neither Agree nor Disagree Disagree A Little</col>
  331. <col label="c4">Disagree</col>
  332. <col label="c5">Completely</col>
  333.  
  334. <row label="r1">Is a high-quality brand</row>
  335. <row label="r2">Cares about their customers</row>
  336. <row label="r3">Provides a good value for the money</row>
  337. <row label="r4">Is a company I can trust</row>
  338. <row label="r5">Is a local company</row>
  339. <row label="r6">Has roots in the community</row>
  340. <row label="r7">Is a well-known brand</row>
  341. <row label="r8">Is easy to do business with</row>
  342. <row label="r9">Has highly trained technicians</row>
  343. <row label="r10">Uses products that are safe for humans, pets and the environment</row>
  344. <row label="r11">Is dependable</row>
  345. <row label="r12">Responds quickly to issues or problems</row>
  346. </radio>
  347. <suspend/>
  348.  
  349. <checkbox
  350. label="Q7"
  351. where="execute">
  352. <title>Holds the selected answers in Q7_1 and Q7_2</title>
  353. <alt>We would like your opinion of [INSERT BRAND] brand of pest control services on the following statements. For each statement please tell us how much you agree.</alt>
  354. <exec>
  355. for eachQuest in [Q7_1, Q7_2]:
  356. for eachRow in eachQuest.rows:
  357. Q7[eachRow].attr('r%s' %eachRow.label[1:]).val = 1
  358. </exec>
  359. <col label="c1">Agree Completely</col>
  360. <col label="c2">Agree Somewhat</col>
  361. <col label="c3">Neither Agree nor Disagree Disagree A Little</col>
  362. <col label="c4">Disagree</col>
  363. <col label="c5">Completely</col>
  364.  
  365. <row label="r1">Is a high-quality brand</row>
  366. <row label="r2">Cares about their customers</row>
  367. <row label="r3">Provides a good value for the money</row>
  368. <row label="r4">Is a company I can trust</row>
  369. <row label="r5">Is a local company</row>
  370. <row label="r6">Has roots in the community</row>
  371. <row label="r7">Is a well-known brand</row>
  372. <row label="r8">Is easy to do business with</row>
  373. <row label="r9">Has highly trained technicians</row>
  374. <row label="r10">Uses products that are safe for humans, pets and the environment</row>
  375. <row label="r11">Is dependable</row>
  376. <row label="r12">Responds quickly to issues or problems</row>
  377.  
  378. </checkbox>
  379. <suspend/>
  380.  
  381. <radio
  382. label="Q8">
  383. <title>If Schendel was acquired by Terminix, the largest pest control company in North America, which of the following do you think you would do?</title>
  384. <row label="r1">Continue to use the company even if the name changed</row>
  385. <row label="r2">Shop around for an alternative company</row>
  386. <row label="r3">Select another company</row>
  387. <row label="r4">Not sure</row>
  388. </radio>
  389. <suspend/>
  390.  
  391. <textarea
  392. label="Q9"
  393. optional="0"
  394. cond="Q8.r2 or Q8.r3">
  395. <title>Why do you say that you would [pipe: Q8]</title>
  396. </textarea>
  397. <suspend/>
  398.  
  399. <radio
  400. label="Q10">
  401. <title>If Schendel was acquired by Terminix, the largest pest control company in North America, and you were reassured that <b>pricing would stay the same</b>, which of the following do you think you would do?</title>
  402. <row label="r1">Continue to use the company even if the name changed</row>
  403. <row label="r2">Shop around/consider an alternative company</row>
  404. <row label="r3">Select another company</row>
  405. <row label="r4">Not sure</row>
  406. </radio>
  407. <suspend/>
  408.  
  409. <radio
  410. label="Q11">
  411. <title>If Schendel was acquired by Terminix, the largest pest control company in North America, and you were reassured that <b>pricing and your service team would remain the same</b>, which of the following do you think you would do?</title>
  412. <row label="r1">Continue to use the company even if the name changed</row>
  413. <row label="r2">Shop around/consider an alternative company</row>
  414. <row label="r3">Select another company</row>
  415. <row label="r4">Not sure</row>
  416. </radio>
  417. <suspend/>
  418.  
  419. <html
  420. label="Intro_Classification"
  421. where="survey">
  422. The following questions are for classification purposes only.
  423. </html>
  424. <suspend/>
  425.  
  426. <radio
  427. label="Q12">
  428. <title>Are you:</title>
  429. <row label="r1">Male</row>
  430. <row label="r2">Female</row>
  431. </radio>
  432. <suspend/>
  433.  
  434. <select
  435. label="Q13">
  436. <title>Please indicate in which state you reside.</title>
  437. <choice label="ch1">Arizona</choice>
  438. <choice label="ch2">Kansas</choice>
  439. <choice label="ch3">Oklahoma</choice>
  440. <choice label="ch4">Missouri</choice>
  441. <choice label="ch5">Texas</choice>
  442. </select>
  443. <suspend/>
  444.  
  445. <radio
  446. label="Q14">
  447. <title>Do you own or rent your current residence?</title>
  448. <row label="r1">Own</row>
  449. <row label="r2">Rent</row>
  450. </radio>
  451. <suspend/>
  452.  
  453. <radio
  454. label="Q15">
  455. <title>Which of the following best describes your current residence?</title>
  456. <row label="r1">Single Family Home</row>
  457. <row label="r2">Apartment</row>
  458. <row label="r3">Condominium/Co-ops</row>
  459. <row label="r4">Townhouse/Duplex</row>
  460. <row label="r5">Other</row>
  461. </radio>
  462. <suspend/>
  463.  
  464. <radio
  465. label="Q16">
  466. <title>Which of the following ranges includes your total annual household income before taxes?</title>
  467. <row label="r1">Less than $40,000</row>
  468. <row label="r2">$40,000 to $49,999</row>
  469. <row label="r3">$50,000 to $74,999</row>
  470. <row label="r4">$75,000 to $99,999</row>
  471. <row label="r5">$100,000 to $149,999</row>
  472. <row label="r6">$150,000 to $199,999</row>
  473. <row label="r7">$200,000 to $249,999</row>
  474. <row label="r8">$250,000 to $299,999</row>
  475. <row label="r9">$300,000 to $399,999</row>
  476. <row label="r10">$400,000 to $499,999</row>
  477. <row label="r11">$500,000 or more</row>
  478. <row label="r12">Prefer not to answer</row>
  479. </radio>
  480. <suspend/>
  481.  
  482. <radio
  483. label="Q17">
  484. <title>Including yourself, how many people are employed at your company at the site where you work? (SELECT ONE)</title>
  485. <row label="r1">Less than 10</row>
  486. <row label="r2">10-24</row>
  487. <row label="r3">25-49</row>
  488. <row label="r4">50-99</row>
  489. <row label="r5">100-249</row>
  490. <row label="r6">250-499</row>
  491. <row label="r7">500-999</row>
  492. <row label="r8">1,000-2,499</row>
  493. <row label="r9">2,500-4,999</row>
  494. <row label="r10">5,000-9,999</row>
  495. <row label="r11">10,000 or more</row>
  496. </radio>
  497. <suspend/>
  498.  
  499. <radio
  500. label="Q18">
  501. <title>How would you describe your job function?</title>
  502. <row label="r1">General Management</row>
  503. <row label="r2">General Operations</row>
  504. <row label="r3">Facility Management</row>
  505. <row label="r4">Health and Safety</row>
  506. <row label="r5">Maintenance/ Janitorial</row>
  507. <row label="r6">Purchasing/Finance</row>
  508. <row label="r7">Technical/Quality Control</row>
  509. </radio>
  510. <suspend/>
  511.  
  512. <number
  513. label="Q19"
  514. size="4"
  515. optional="0"
  516. verify="range(0,1000)">
  517. <title>How many sites does your business have, where pest control services are needed?<br/><br/>
  518. Enter whole number</title>
  519. </number>
  520. <suspend/>
  521.  
  522. <radio
  523. label="Q20">
  524. <title>Which of the following ranges includes your total annual business revenue before taxes?</title>
  525. <row label="r1">Less than $1 million</row>
  526. <row label="r2">$1 million to less than $2.5 million</row>
  527. <row label="r3">$2.5 million to less than $5 million</row>
  528. <row label="r4">$5 million to less than $10 million</row>
  529. <row label="r5">$10 million to less than $25 million</row>
  530. <row label="r6">$25 million to less than $50 million</row>
  531. <row label="r7">$50 million to less than $100 million</row>
  532. <row label="r8">$100 million to less than $250 million</row>
  533. <row label="r9">$250 million to less than $500 million</row>
  534. <row label="r10">$500 million to less than $750 million</row>
  535. <row label="r11">$750 million to less than $1 billion</row>
  536. <row label="r12">$1 billion to less than $5 billion</row>
  537. <row label="r13">$5 billion or more</row>
  538. </radio>
  539. <suspend/>
  540.  
  541. <html
  542. label="ClosingIntro"
  543. where="survey">
  544. <b>THANK YOU FOR YOUR PARTICIPATION!!!!</b><br/><br/>
  545. </html>
  546.  
  547. <text
  548. label="Email_Confirmation"
  549. size="40"
  550. optional="0"
  551. verify="email">
  552. <title><b>PLEASE CONFIRM YOUR EMAIL ADDRESS SO THAT WE CAN ENTER YOU IN THE DRAWING</b></title>
  553. </text>
  554. <suspend/>
  555.  
  556. </survey>
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