### **Thrives in Ambiguity**

**Q:** Tell me about a time when you were not given enough information to complete a deliverable. Despite the ambiguity, what steps did you take to resolve the situation? (Follow-ups: Where and how were you able to find the information needed? What process did you or could you have put in place to ensure this didn't happen again? What was the outcome? How were you able to know that your approach had been successful?)

**Q:** Tell me about a significant issue or obstacle you faced at work in the last year and the steps you took to overcome it. (Follow-ups: How did you prioritize your actions to solve this issue? How did your actions impact your team and the organization? If faced with a similar situation again, what might you do differently, if anything?)

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### **Values Feedback**

**Q:** Tell me about a time when you were in a team situation that didn't work well. Why didn't it work and what did you do to make it better? (Follow-ups: What resources did you consult before deciding what to do? How did you anticipate whether or not your strategy would be well received by your teammates? What did you learn from this situation?)

**Q:** Tell me about a time you had a manager/co-worker with unreasonable demands. How did you respond? (Follow-ups: What were the demands, how did you become aware of them, what made their demands unreasonable? Were you able to meet their demands? Thinking back, is there anything you would do differently?)

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### **Effectively Challenges the Status Quo**

**Q:** Tell me about a time when you disagreed with a decision made at work. (Follow-ups: What was the situation? What about the decision did you disagree with? How did you respond? Looking back, is there anything you could have done to help work towards a decision that you feel would have been more favorable? What can you do to avoid this kind of disagreement in the future?)

**Q:** Tell me about a time you implemented a new idea in a team setting and were met with resistance. Feel free to use a work, school, or extracurricular example. (Follow-ups: Why was there resistance? How did you overcome it? What was the outcome/result? What could you have done differently?)

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### **Puts the User First**

**Q:** Tell me about a time when you felt you went "above and beyond" your responsibilities to ensure the product you were working on served users well. What did you do? Why was this a benefit to users? How did you know?

**Q:** Describe to me a time when you had to incorporate the perspectives of different users into a project/product. How did you do it? What was the outcome?

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### Does the Right Thing

**Q:** Tell me about a time you changed your opinion on a co-worker from negative to positive. How did the experience change your day-to-day? What did you learn from that experience? How do you continuously check your lens for bias? [People Managers only]: How could you coach someone who's also going through this experience?

**Q:** Tell me about a goal that you believed in so strongly that you didn't take, "no" for an answer. (Follow-ups: Why did you feel so strongly about this goal? Who or where did you encounter resistance from, and why? How did you eventually convince others to let your project go forward? Did you encounter other obstacles along the way? What was the eventual outcome? What did you learn from this experience?)

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### Cares About the Team

**Q:** Tell me about a time your behavior positively impacted your team. (Follow-ups: What was your primary goal and why? How did your teammates respond? Moving forward, what's your plan?)

**Q:** Tell me about a time you had to deliver constructive feedback to a team member. (Follow-ups: What considerations did you take into account prior to delivering the negative feedback? What steps did you take to effectively deliver the feedback? What was the outcome of the conversation? Is there anything you want to do in the future to convey more efficient feedback?)