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  1. Microsoft (R) Windows Debugger Version 10.0.18914.1001 X86
  2. Copyright (c) Microsoft Corporation. All rights reserved.
  3.  
  4.  
  5. Loading Dump File [C:\ProgramData\Razer\Synapse3\CrashDumps\UI\Razer Synapse 3.exe.17428.dmp]
  6. User Mini Dump File: Only registers, stack and portions of memory are available
  7.  
  8. Symbol search path is: srv*
  9. Executable search path is:
  10. Windows 10 Version 18362 MP (24 procs) Free x86 compatible
  11. Product: WinNt, suite: SingleUserTS
  12. 18362.239.x86fre.19h1_release_svc_prod1.190628-1641
  13. Machine Name:
  14. Debug session time: Thu Aug 22 19:44:52.000 2019 (UTC - 7:00)
  15. System Uptime: not available
  16. Process Uptime: 0 days 0:00:07.000
  17. ................................................................
  18. ................................................................
  19. ..
  20. Loading unloaded module list
  21. .....
  22. This dump file has an exception of interest stored in it.
  23. The stored exception information can be accessed via .ecxr.
  24. (4414.4798): Access violation - code c0000005 (first/second chance not available)
  25. For analysis of this file, run !analyze -v
  26. eax=00000000 ebx=00000000 ecx=235018f9 edx=d9b366c3 esi=00000003 edi=00000003
  27. eip=77c5224c esp=0db5c560 ebp=0db5c6f0 iopl=0 nv up ei pl nz ac pe nc
  28. cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000216
  29. ntdll!NtWaitForMultipleObjects+0xc:
  30. 77c5224c c21400 ret 14h
  31. 0:022> !analyze -v
  32. *******************************************************************************
  33. * *
  34. * Exception Analysis *
  35. * *
  36. *******************************************************************************
  37.  
  38. *** WARNING: Unable to verify checksum for PresentationCore.ni.dll
  39. *** WARNING: Unable to verify checksum for WindowsBase.ni.dll
  40. *** WARNING: Unable to verify checksum for PresentationFramework.ni.dll
  41. *** WARNING: Unable to verify checksum for System.ni.dll
  42. *** WARNING: Unable to verify checksum for System.Core.ni.dll
  43. Failed to request MethodData, not in JIT code range
  44.  
  45. KEY_VALUES_STRING: 1
  46.  
  47. Key : AV.Fault
  48. Value: Read
  49.  
  50. Key : Analysis.CPU.Sec
  51. Value: 4
  52.  
  53. Key : Analysis.Elapsed.Sec
  54. Value: 48
  55.  
  56. Key : Analysis.Memory.CommitPeak.Mb
  57. Value: 274
  58.  
  59. Key : CLR.Engine
  60. Value: CLR
  61.  
  62. Key : CLR.Version
  63. Value: 4.0.30319.0
  64.  
  65. Key : Timeline.Process.Start.DeltaSec
  66. Value: 7
  67.  
  68.  
  69. PROCESSES_ANALYSIS: 1
  70.  
  71. SERVICE_ANALYSIS: 1
  72.  
  73. STACKHASH_ANALYSIS: 1
  74.  
  75. TIMELINE_ANALYSIS: 1
  76.  
  77. Timeline: !analyze.Start
  78. Name: <blank>
  79. Time: 2019-08-23T03:07:40.76Z
  80. Diff: 1368076 mSec
  81.  
  82. Timeline: Dump.Current
  83. Name: <blank>
  84. Time: 2019-08-23T02:44:52.0Z
  85. Diff: 0 mSec
  86.  
  87. Timeline: Process.Start
  88. Name: <blank>
  89. Time: 2019-08-23T02:44:45.0Z
  90. Diff: 7000 mSec
  91.  
  92.  
  93. DUMP_CLASS: 2
  94.  
  95. DUMP_QUALIFIER: 400
  96.  
  97. MODLIST_WITH_TSCHKSUM_HASH: 993fc01d74a35f4b83916c8a7b79140567818350
  98.  
  99. MODLIST_SHA1_HASH: 430adfafe782594f893e2352580dd5ca89e37c12
  100.  
  101. NTGLOBALFLAG: 0
  102.  
  103. PROCESS_BAM_CURRENT_THROTTLED: 0
  104.  
  105. PROCESS_BAM_PREVIOUS_THROTTLED: 0
  106.  
  107. APPLICATION_VERIFIER_FLAGS: 0
  108.  
  109. DUMP_FLAGS: 94
  110.  
  111. DUMP_TYPE: 1
  112.  
  113. CONTEXT: (.ecxr)
  114. eax=10650020 ebx=0000ffe0 ecx=235018f9 edx=d9b366c3 esi=0000000b edi=d4fa6c23
  115. eip=633a36bf esp=0db5ce9c ebp=0db5cea8 iopl=0 nv up ei ng nz ac po cy
  116. cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010293
  117. amdxn32!XdxInitXopServices+0x86d3f:
  118. 633a36bf 0fb60403 movzx eax,byte ptr [ebx+eax] ds:002b:10660000=??
  119. Resetting default scope
  120.  
  121. FAULTING_IP:
  122. amdxn32!XdxInitXopServices+86d3f
  123. 633a36bf 0fb60403 movzx eax,byte ptr [ebx+eax]
  124.  
  125. EXCEPTION_RECORD: (.exr -1)
  126. ExceptionAddress: 633a36bf (amdxn32!XdxInitXopServices+0x00086d3f)
  127. ExceptionCode: c0000005 (Access violation)
  128. ExceptionFlags: 00000000
  129. NumberParameters: 2
  130. Parameter[0]: 00000000
  131. Parameter[1]: 10660000
  132. Attempt to read from address 10660000
  133.  
  134. DEFAULT_BUCKET_ID: INVALID_POINTER_READ
  135.  
  136. PROCESS_NAME: Razer Synapse 3.exe
  137.  
  138. FOLLOWUP_IP:
  139. amdxn32!XdxInitXopServices+86d3f
  140. 633a36bf 0fb60403 movzx eax,byte ptr [ebx+eax]
  141.  
  142. READ_ADDRESS: 10660000
  143.  
  144. ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
  145.  
  146. EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
  147.  
  148. EXCEPTION_CODE_STR: c0000005
  149.  
  150. EXCEPTION_PARAMETER1: 00000000
  151.  
  152. EXCEPTION_PARAMETER2: 10660000
  153.  
  154. WATSON_BKT_PROCSTAMP: b0d5a256
  155.  
  156. WATSON_BKT_PROCVER: 3.1.627.5
  157.  
  158. PROCESS_VER_PRODUCT: Razer Synapse 3
  159.  
  160. WATSON_BKT_MODULE: amdxn32.dll
  161.  
  162. WATSON_BKT_MODSTAMP: 5d4cad6d
  163.  
  164. WATSON_BKT_MODOFFSET: d36bf
  165.  
  166. WATSON_BKT_MODVER: 8.14.10.26
  167.  
  168. MODULE_VER_PRODUCT: Advanced Micro Devices, Inc. Radeon DirectX 12 Driver
  169.  
  170. BUILD_VERSION_STRING: 18362.239.x86fre.19h1_release_svc_prod1.190628-1641
  171.  
  172. MISSING_CLR_SYMBOL: 0
  173.  
  174. ANALYSIS_SESSION_HOST: MINO-3900X
  175.  
  176. ANALYSIS_SESSION_TIME: 08-22-2019 20:07:40.0076
  177.  
  178. ANALYSIS_VERSION: 10.0.18914.1001 x86fre
  179.  
  180. MANAGED_CODE: 1
  181.  
  182. MANAGED_ENGINE_MODULE: clr
  183.  
  184. MANAGED_ANALYSIS_PROVIDER: SOS
  185.  
  186. THREAD_ATTRIBUTES:
  187. OS_LOCALE: ENU
  188.  
  189. BUGCHECK_STR: APPLICATION_FAULT_INVALID_POINTER_READ
  190.  
  191. PRIMARY_PROBLEM_CLASS: APPLICATION_FAULT
  192.  
  193. PROBLEM_CLASSES:
  194.  
  195. ID: [0n313]
  196. Type: [@ACCESS_VIOLATION]
  197. Class: Addendum
  198. Scope: BUCKET_ID
  199. Name: Omit
  200. Data: Omit
  201. PID: [Unspecified]
  202. TID: [0x4798]
  203. Frame: [0] : amdxn32!XdxInitXopServices
  204.  
  205. ID: [0n285]
  206. Type: [INVALID_POINTER_READ]
  207. Class: Primary
  208. Scope: DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
  209. BUCKET_ID
  210. Name: Add
  211. Data: Omit
  212. PID: [Unspecified]
  213. TID: [0x4798]
  214. Frame: [0] : amdxn32!XdxInitXopServices
  215.  
  216. LAST_CONTROL_TRANSFER: from 633a3634 to 633a36bf
  217.  
  218. STACK_TEXT:
  219. WARNING: Stack unwind information not available. Following frames may be wrong.
  220. 0db5cea8 633a3634 10650020 ffffffe0 00000000 amdxn32!XdxInitXopServices+0x86d3f
  221. 0db5ced0 633a2ee6 10650000 0000fff8 00004000 amdxn32!XdxInitXopServices+0x86cb4
  222. 0db5cf7c 632d8246 0db5d098 00000000 0cdd41c0 amdxn32!XdxInitXopServices+0x86566
  223. 0db5d2c0 632d9875 0db5d660 0cdd41c0 00000000 amdxn32!OpenAdapter+0x6766
  224. 0db5d608 632d7836 632d7757 0db5d930 632d7836 amdxn32!OpenAdapter+0x7d95
  225. 0db5d634 632d3fa2 0db5d660 0db5d7b4 632d2310 amdxn32!OpenAdapter+0x5d56
  226. 0db5d688 632d231e 0db5d930 0db5d7c0 65f1a380 amdxn32!OpenAdapter+0x24c2
  227. 0db5d694 65f1a380 0cd78040 0db5d930 0000b003 amdxn32!OpenAdapter+0x83e
  228. 0db5d7c0 65f1a0f6 00000000 0db5d930 65f1a0c0 aticfx32!OpenAdapter+0x28910
  229. 0db5d7d4 65e97b9a 0d65118c 0db5d930 65e97b80 aticfx32!OpenAdapter+0x28686
  230. 0db5d7e8 6607425a 0d650e14 0db5d930 0cdbf554 aticfx32!OpenAdapter10_2+0x3fa
  231. 0db5e450 66074680 00000000 0cd5056c 00000000 d3d9!CreateDeviceLHDDI+0xb19
  232. 0db5ecb8 6607162f 00000000 00000000 00000000 d3d9!D3D9CreateDirectDrawObject+0x1b2
  233. 0db5f1ac 66074988 00000017 0cd68d88 00000043 d3d9!FetchDirectDrawData+0x117
  234. 0db5f1e8 660733af 00000000 00000000 00000000 d3d9!InternalDirectDrawCreate+0x19c
  235. 0db5f328 6607d1d8 00000000 00000001 0048088e d3d9!CEnum::CreateDeviceImpl+0x27a
  236. 0db5f368 694b3e1f 0cd50240 00000000 00000001 d3d9!CEnum::CreateDeviceEx+0x58
  237. 0db5f4e0 694b40e6 0db5f540 0db5f638 00000000 wpfgfx_v0400!MilChannel_SetNotificationWindow+0x5c0f
  238. 0db5f604 694a75ad 0048088e c000104c 065f2200 wpfgfx_v0400!MilChannel_SetNotificationWindow+0x5ed6
  239. 0db5f690 694a76ff 065f2200 00000001 c000104c wpfgfx_v0400!MILQueryInterface+0x1931d
  240. 0db5f6f4 694a78de 0048088e 00000002 c000104c wpfgfx_v0400!MILQueryInterface+0x1946f
  241. 0db5f72c 694a79f8 00000002 c000104c 08f587ec wpfgfx_v0400!MILQueryInterface+0x1964e
  242. 0db5f770 694a7a6c 0048088e 00000002 c000104c wpfgfx_v0400!MILQueryInterface+0x19768
  243. 0db5f7a0 69480965 08f587b0 69480940 08eff660 wpfgfx_v0400!MILQueryInterface+0x197dc
  244. 0db5f7ec 694808e4 0db5f813 08d612b8 0db5f8b3 wpfgfx_v0400!MilComposition_PeekNextMessage+0xab25
  245. 0db5f814 69475b78 0db5f8b3 08d612b8 00000000 wpfgfx_v0400!MilComposition_PeekNextMessage+0xaaa4
  246. 0db5f82c 69473446 0db5f8b3 08d612c0 694734b0 wpfgfx_v0400!MilComposition_SyncFlush+0xa58
  247. 0db5f898 694734ff 0db5f8b3 08d612c0 694734b0 wpfgfx_v0400+0x3446
  248. 0db5f8b4 69473550 0db5f8cf 00000001 08ed86a8 wpfgfx_v0400+0x34ff
  249. 0db5f8d0 69472fd8 08d612c0 08ed86a8 69472fa0 wpfgfx_v0400+0x3550
  250. 0db5f8e8 694a9245 2bb2ed86 694a9210 694a9210 wpfgfx_v0400+0x2fd8
  251. 0db5f910 75b96359 08ed86a8 75b96340 0db5f97c wpfgfx_v0400!MilVersionCheck+0xe5
  252. 0db5f920 77c47a94 08ed86a8 f06aef2c 00000000 kernel32!BaseThreadInitThunk+0x19
  253. 0db5f97c 77c47a64 ffffffff 77c68e45 00000000 ntdll!__RtlUserThreadStart+0x2f
  254. 0db5f98c 00000000 694a9210 08ed86a8 00000000 ntdll!_RtlUserThreadStart+0x1b
  255.  
  256.  
  257. THREAD_SHA1_HASH_MOD_FUNC: aada30c8cb7c0e089ddebbb4662bc020afa84d5d
  258.  
  259. THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 8f6b753ba7c4103f93a29deb277ca37d2e57ae39
  260.  
  261. THREAD_SHA1_HASH_MOD: 000cab694f9c1e6bee069f6a5eba883e119fc484
  262.  
  263. FAULT_INSTR_CODE: 304b60f
  264.  
  265. SYMBOL_STACK_INDEX: 0
  266.  
  267. SYMBOL_NAME: amdxn32!XdxInitXopServices+86d3f
  268.  
  269. FOLLOWUP_NAME: MachineOwner
  270.  
  271. MODULE_NAME: amdxn32
  272.  
  273. IMAGE_NAME: amdxn32.dll
  274.  
  275. DEBUG_FLR_IMAGE_TIMESTAMP: 5d4cad6d
  276.  
  277. STACK_COMMAND: ~22s ; .ecxr ; kb
  278.  
  279. FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_amdxn32.dll!XdxInitXopServices
  280.  
  281. BUCKET_ID: APPLICATION_FAULT_INVALID_POINTER_READ_amdxn32!XdxInitXopServices+86d3f
  282.  
  283. FAILURE_EXCEPTION_CODE: c0000005
  284.  
  285. FAILURE_IMAGE_NAME: amdxn32.dll
  286.  
  287. BUCKET_ID_IMAGE_STR: amdxn32.dll
  288.  
  289. FAILURE_MODULE_NAME: amdxn32
  290.  
  291. BUCKET_ID_MODULE_STR: amdxn32
  292.  
  293. FAILURE_FUNCTION_NAME: XdxInitXopServices
  294.  
  295. BUCKET_ID_FUNCTION_STR: XdxInitXopServices
  296.  
  297. BUCKET_ID_OFFSET: 86d3f
  298.  
  299. BUCKET_ID_MODTIMEDATESTAMP: 5d4cad6d
  300.  
  301. BUCKET_ID_MODCHECKSUM: 1b3aaf0
  302.  
  303. BUCKET_ID_MODVER_STR: 8.14.10.26
  304.  
  305. BUCKET_ID_PREFIX_STR: APPLICATION_FAULT_INVALID_POINTER_READ_
  306.  
  307. FAILURE_PROBLEM_CLASS: APPLICATION_FAULT
  308.  
  309. FAILURE_SYMBOL_NAME: amdxn32.dll!XdxInitXopServices
  310.  
  311. TARGET_TIME: 2019-08-23T02:44:52.000Z
  312.  
  313. OSBUILD: 18362
  314.  
  315. OSSERVICEPACK: 86
  316.  
  317. SERVICEPACK_NUMBER: 0
  318.  
  319. OS_REVISION: 0
  320.  
  321. SUITE_MASK: 256
  322.  
  323. PRODUCT_TYPE: 1
  324.  
  325. OSPLATFORM_TYPE: x86
  326.  
  327. OSNAME: Windows 10
  328.  
  329. OSEDITION: Windows 10 WinNt SingleUserTS
  330.  
  331. USER_LCID: 0
  332.  
  333. OSBUILD_TIMESTAMP: 1980-01-28 12:56:32
  334.  
  335. BUILDDATESTAMP_STR: 190628-1641
  336.  
  337. BUILDLAB_STR: 19h1_release_svc_prod1
  338.  
  339. BUILDOSVER_STR: 10.0.18362.239.x86fre.19h1_release_svc_prod1.190628-1641
  340.  
  341. ANALYSIS_SESSION_ELAPSED_TIME: befb
  342.  
  343. ANALYSIS_SOURCE: UM
  344.  
  345. FAILURE_ID_HASH_STRING: um:invalid_pointer_read_c0000005_amdxn32.dll!xdxinitxopservices
  346.  
  347. FAILURE_ID_HASH: {24e10898-abb0-b95a-b2ef-0708cf2f36ae}
  348.  
  349. Followup: MachineOwner
  350. ---------
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