Erez chat messages on twitch.tv/Voiiid - Sept 6, 2018

[00:51:18.965] HiRezErez: This patch is specifically designed to cater to more casual gameplay, ranked modes will come back soon for the hardcore players

[00:52:42.976] HiRezErez: Sorry, those other patches did not hold players :(

[00:53:19.055] HiRezErez: rank will probably have no chicken, single rarity system, etc

[00:54:44.099] HiRezErez: we had 90K players because we had a huge inflow of people, not because they were staying

[00:56:06.617] HiRezErez: If we get casual player to stay just a bit more, it will grow. Most of our players come from consoles also

[00:56:46.132] HiRezErez: actually deathmatch reduced how long casual players were staying

[00:56:54.167] HiRezErez: not sure why, but those are the numbers

[00:57:30.793] HiRezErez: The first few patches only had game fixes, the casual players were still all leaving

[00:58:17.430] HiRezErez: Solo Q actually made it much worse, players are joining solo, getting killed, and leaving

[00:58:52.102] HiRezErez: players are supposed to drop one loot item (and lose it when they revive)

[01:01:56.123] HiRezErez: That patch reduced the casual player even more

[01:02:40.703] HiRezErez: First, casual players must like the game or nothing else matters

[01:03:13.069] HiRezErez: usually 90% of the players

[01:05:31.940] HiRezErez: good players kill everyone, gets the better players the best loot and they snowball

[01:05:44.666] HiRezErez: In ranked mode that will change

[01:06:04.104] HiRezErez: Ranked mode will probably have all same quality loot, no chickens

[01:06:38.628] HiRezErez: Even when we cleaned up issues, the conversion of causual players sucked

[01:07:13.654] HiRezErez: hardcore solo, no chicken

[01:07:30.266] HiRezErez: you can't put more then 4 on a team for that reason

[01:08:17.848] HiRezErez: yes, but not as easy as 4 pros vs 4 person teams

[01:08:40.202] HiRezErez: after we test the two slots we will decide

[01:09:15.494] HiRezErez: If you want the game to do well, get a 6 person team and teach them how to play

[01:10:31.487] HiRezErez: we are adding a tutorial

[01:11:09.157] HiRezErez: well, that's why the tutorial is not done yet

[01:11:51.171] HiRezErez: The servers will be readjusted soon

[01:12:27.654] HiRezErez: probably about a week before they are put back with ranked changes

[01:13:41.331] HiRezErez: I know it's hard to understand many of our changes unless you also had the supporting data

[01:15:54.115] HiRezErez: We had to go through this same exercise with Paladins and Smite, we had a lot of hate for a while but they did well at the end.

[01:17:16.808] HiRezErez: Paladins and Smite support a company with over 400 people, not sure why you thing they are not doing well (record year for both)

[01:18:06.483] HiRezErez: The kills are supposed to drop one item

[01:20:15.290] HiRezErez: Well, it will take a few days to see if this patch changes anything for the casual players and we will make changes accordingly

[01:22:03.777] HiRezErez: We have 10,000 new people join the game each day. If they stay around the game succeeds, if they don;t it fail. That conversion has to work. Those are the casual players.

[01:22:57.643] HiRezErez: (not how many people we get in, how many stick around)

[01:23:17.201] HiRezErez: we will add custom matches

[01:23:48.781] HiRezErez: 10K people is not really much

[01:25:23.598] HiRezErez: 10K new players only changes the CCU by a small amount (if they each play for an hour, it's 400 CCU)

[01:26:50.534] HiRezErez: So far all the patches have had no change for conversion (I think the one were everyone went nuts on the forge was the best one so far)

[01:27:04.959] HiRezErez: That's why this patch is a lot more radical

[01:27:51.632] HiRezErez: But none had any real impact

[01:29:08.399] HiRezErez: The competitive mode will come after we find a good casual mode.

[01:30:03.435] HiRezErez: some weapons only come in epic/legendary now

[01:31:23.851] HiRezErez: I think we have about 80K people a day now

[01:33:55.145] HiRezErez: actually I focus on numbers that show when people are having fun and sticking around

[01:36:07.733] HiRezErez: If you think I enjoy making the change you are wrong. I designed all the concepts around the forge and classes. It's not fun to remove them.

[01:37:49.481] HiRezErez: the tourney will not be 6 player, probably duo

[01:39:21.891] HiRezErez: average player plays less then an hour

[01:40:09.097] HiRezErez: casual is not a really good word, more like what an average player wants

[01:43:10.826] HiRezErez: Just wait for the ranked mode, this mode is not for you

[01:44:44.380] HiRezErez: Play the mode like you are supposed to, with a team and stop crying

[01:44:59.042] HiRezErez: or go play something else and take a break

[01:46:26.159] HiRezErez: All I'm saying is that if he hates it, go play something else

[01:47:33.091] HiRezErez: I tried explaining as much as I can, we will see how players like the patch and make changes based on that

[01:48:09.692] HiRezErez: I do recommend taking a break if it's frustrating you. Maybe another patch or ranked will be more like what you want.