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- EtreCheckPro version: 6.8.5 (68049)
- Report generated: 2024-06-18 10:22:07
- Download EtreCheckPro from https://etrecheck.com
- Runtime: 4:01
- Performance: Good
- Problem: Apps are crashing
- Description:
- Investigating Crash Reports
- Major Issues: None
- Minor Issues:
- These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
- System extensions installed - This computer has system extensions installed. System extensions can be difficult to uninstall.
- Heavy RAM usage - Apps are using a large amount of RAM.
- External drives and performance - There are external drives connected that could be affecting performance.
- Hardware Information:
- iMac (Retina 5K, 27-inch, 2017)
- Status: Supported
- iMac Model: iMac18,3
- 3.8 GHz Quad-Core Intel Core i5 (i5-7600K) CPU: 4-core
- 24 GB RAM - Upgradeable
- BANK 0/DIMM0 - 4 GB DDR4 SO-DIMM 2400
- BANK 0/DIMM1 - 8 GB DDR4 SO-DIMM 2400
- BANK 1/DIMM0 - 4 GB DDR4 SO-DIMM 2400
- BANK 1/DIMM1 - 8 GB DDR4 SO-DIMM 2400
- Video Information:
- Radeon Pro 580 - VRAM: 8 GB
- iMac (built-in) 4096 x 2304
- Drives:
- disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes)
- Internal PCI-Express 8.0 GT/s x4 NVM Express
- disk0s1 - EFI [EFI] 315 MB
- disk0s2 [APFS Fusion Drive] 121.02 GB
- disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes)
- disk2s1 (APFS) [APFS Container] (9.35 GB used)
- disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.35 GB used)
- disk2s2 - Preboot (APFS) [APFS Preboot] (2.08 GB used)
- disk2s3 - Recovery (APFS) [Recovery] (1.16 GB used)
- disk2s4 - Macintosh HD - Data (APFS) [APFS Virtual drive] (227.48 GB used)
- disk2s5 - Update (APFS) (3 MB used)
- disk2s6 - VM (APFS) [APFS VM] (1 MB used)
- disk1 - APPLE HDD ST2000DM001 2.00 TB (Mechanical - 7200 RPM)
- Internal SATA 6 Gigabit Serial ATA
- disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
- disk1s2 [APFS Fusion Drive] 2.00 TB
- disk2 [APFS Virtual drive] 2.12 TB (Shared by 6 volumes)
- disk2s1 (APFS) [APFS Container] (9.35 GB used)
- disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.35 GB used)
- disk2s2 - Preboot (APFS) [APFS Preboot] (2.08 GB used)
- disk2s3 - Recovery (APFS) [Recovery] (1.16 GB used)
- disk2s4 - Macintosh HD - Data (APFS) [APFS Virtual drive] (227.48 GB used)
- disk2s5 - Update (APFS) (3 MB used)
- disk2s6 - VM (APFS) [APFS VM] (1 MB used)
- disk3 - Apple Disk Image 281 MB ()
- External Virtual Interface
- disk3s1 - C**********X (Mac OS Extended) 281 MB (274 MB used)
- Mounted Volumes:
- disk2s1s1 - Macintosh HD [APFS Snapshot]
- Filesystem: APFS
- Mount point: /
- Fusion drive
- Read-only: Yes
- Used: 9.35 GB
- Shared values
- Size: 2.12 TB
- Free: 1.87 TB
- Available: 1.98 TB
- disk2s2 - Preboot [APFS Preboot]
- Filesystem: APFS
- Mount point: /System/Volumes/Preboot
- Fusion drive
- Used: 2.08 GB
- Shared values
- Size: 2.12 TB
- Free: 1.87 TB
- disk2s4 - Macintosh HD - Data [APFS Virtual drive]
- Filesystem: APFS
- Mount point: /System/Volumes/Data
- Fusion drive
- Used: 227.48 GB
- Shared values
- Size: 2.12 TB
- Free: 1.87 TB
- Available: 1.98 TB
- disk2s5 - Update
- Filesystem: APFS
- Mount point: /System/Volumes/Update
- Fusion drive
- Used: 3 MB
- Shared values
- Size: 2.12 TB
- Free: 1.87 TB
- disk2s6 - VM [APFS VM]
- Filesystem: APFS
- Mount point: /System/Volumes/VM
- Fusion drive
- Used: 1 MB
- Shared values
- Size: 2.12 TB
- Free: 1.87 TB
- disk3s1 - C**********X
- Filesystem: Mac OS Extended
- Disk Image
- Mount point: /Volumes/C**********X
- Owners enabled: No
- Read-only: Yes
- Used: 274 MB
- Size: 281 MB
- Free: 7 MB
- USB:
- USB 3.1 bus
- <Empty>
- USB 3.0 bus
- YSPRINGTECH - USB OPTICAL MOUSE
- Broadcom Corp. - Bluetooth USB Host Controller
- Apple Inc. - FaceTime HD Camera (Built-in)
- Apple Inc. - MacBook Air SuperDrive
- Network:
- Interface en0: Ethernet
- Interface bridge0: Thunderbolt Bridge
- Interface en1: Wi-Fi
- 802.11 a/b/g/n/ac
- System Software:
- macOS Ventura 13.6.7 (22G720)
- Time since boot: About a day
- Notifications:
- WhatsApp.app
- 2 notifications
- EtreCheckPro.app
- one notification
- Thunderbird.app
- 61 notifications
- Messenger.app
- one notification
- DriveDx.app
- 2 notifications
- Security:
- Gatekeeper: App Store and identified developers
- System Integrity Protection: Enabled
- Antivirus software: Apple and Kaspersky
- System Extensions:
- [Running] Kaspersky System Extension - version 25.0.0.12 (Kaspersky Lab Switzerland GmbH - 2024-04-09)
- Application: /Applications/Kaspersky Anti-Virus For Mac.app - version 25.0.0.12 (Kaspersky Lab Switzerland GmbH - 2024-06-15)
- Description: Kaspersky System Extension monitors real-time file activity, processes attempting to run and network activity to protect user from malicious web resources and network attacks
- System Launch Daemons:
- [Not Loaded] 40 Apple tasks
- [Loaded] 181 Apple tasks
- [Running] 166 Apple tasks
- [Other] 3 Apple tasks
- System Launch Agents:
- [Not Loaded] 22 Apple tasks
- [Loaded] 175 Apple tasks
- [Running] 200 Apple tasks
- Launch Daemons:
- [Running] com.kaspersky.kav.kavd.plist (Kaspersky Lab Switzerland GmbH - installed 2024-06-15)
- Command: /Applications/Kaspersky Anti-Virus For Mac.app/Contents/MacOS/kavd.app/Contents/MacOS/kavd -r -bl
- Launch Agents:
- [Running] com.kaspersky.kav.agent.plist (Kaspersky Lab Switzerland GmbH - installed 2024-06-15)
- Executable: /Library/Application Support/Kaspersky Lab/KAV/Applications/Kaspersky Anti-Virus Agent.app/Contents/MacOS/kav_agent
- [Loaded] com.kaspersky.kav.app.plist (Kaspersky Lab Switzerland GmbH - installed 2024-06-15)
- Executable: /Applications/Kaspersky Anti-Virus For Mac.app/Contents/MacOS/kav_app
- User Launch Agents:
- [Running] Proton Mail Bridge.plist (Proton AG - installed 2024-06-07)
- Command: /Applications/Proton Mail Bridge.app/Contents/MacOS/Proton Mail Bridge --no-window
- [Loaded] com.google.GoogleUpdater.wake.plist (Google LLC - installed 2024-06-16)
- Command: ~/Library/Application Support/Google/GoogleUpdater/Current/GoogleUpdater.app/Contents/MacOS/GoogleUpdater --wake-all --enable-logging --vmodule=*/components/update_client/*=2,*/chrome/updater/*=2
- [Not Loaded] com.google.keystone.agent.plist (Not signed - installed 2024-04-26)
- <Empty>
- [Not Loaded] com.google.keystone.xpcservice.plist (Not signed - installed 2024-04-26)
- <Empty>
- [Loaded] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2024-06-17)
- Executable: ~/Library/Application Support/CleanMyMac X/CleanMyMac X Updater.app/Contents/MacOS/CleanMyMac X Updater
- User Login Items:
- [Running] CleanMyMac X HealthMonitor (MacPaw Inc. - installed 2024-06-17)
- Modern Login Item
- /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X HealthMonitor.app
- [Running] CleanMyMac X Menu (MacPaw Inc. - installed 2024-06-17)
- Modern Login Item
- /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app
- [Not Loaded] Autoupdate (MacPaw Inc. - installed 2024-06-17)
- Modern Login Item
- /Applications/CleanMyMac X.app/Contents/Library/LoginItems/CleanMyMac X Menu.app/Contents/Frameworks/DevMateKit.framework/Versions/A/Resources/Autoupdate.app
- [Not Loaded] DriveDxLoginItemHelper (Kirill Luzanov - installed 2024-06-17)
- Modern Login Item
- /Applications/DriveDx.app/Contents/Library/LoginItems/DriveDxLoginItemHelper.app
- [Loaded] Kaspersky Secure Connection Login Item (App Store - installed 2024-06-15)
- Modern Login Item
- /Applications/Kaspersky Secure Connection.app/Contents/Library/LoginItems/Kaspersky Secure Connection Login Item.app
- [Not Loaded] MessengerHelper (App Store - installed 2024-06-07)
- Modern Login Item
- /Applications/Messenger.app/Contents/Library/LoginItems/MessengerHelper.app
- [Not Loaded] MessengerLoginHelper (App Store - installed 2024-06-07)
- Modern Login Item
- /Applications/Messenger.app/Contents/Library/LoginItems/MessengerLoginHelper.app
- [Not Loaded] ShazamHelper (App Store - installed 2024-06-07)
- Modern Login Item
- /Applications/Shazam.app/Contents/Library/LoginItems/ShazamHelper.app
- [Not Loaded] Launcher (App Store - installed 2024-06-07)
- Modern Login Item
- /Applications/VPN Unlimited.app/Contents/Library/LoginItems/Launcher.app
- Applications:
- 495 apps
- 3 x86-only apps
- No unsigned apps
- App Extensions:
- Safari extensions:
- Kaspersky Protection - /Applications/Kaspersky Anti-Virus For Mac.app
- Notification providers:
- TwitterNotificationServiceExtension - /Applications/Twitter.app
- ServiceExtension - /Applications/WhatsApp.app
- Plugins:
- Intents - /Applications/WhatsApp.app
- Share services:
- Twitter - /Applications/Twitter.app
- VPNs:
- KSECNetworkExtension - /Applications/Kaspersky Secure Connection.app
- PacketTunnel - /Applications/VPN Unlimited.app
- WireguardPacketTunnel - /Applications/VPN Unlimited.app
- QuickLook Previews:
- EtreCheckQuickLook - ~/Downloads/EtreCheckPro.app
- com.etresoft.etrecheck4 *.etrecheck
- Backup:
- Auto backup: Yes
- Destinations:
- M*****k [Local] (Last used)
- Total size: 2.00 TB
- Total number of backups: 110
- Oldest backup: 2022-11-18 07:36:59
- Last backup: 2024-06-16 12:45:38
- 16 local snapshots
- Oldest local snapshot: 2024-06-16 11:53:27
- Last local snapshot: 2024-06-18 09:23:07
- Performance:
- System Load: 1.38 (1 min ago) 1.73 (5 min ago) 1.85 (15 min ago)
- Nominal I/O usage: 0.01 MB/s
- File system: 32.36 seconds
- Write speed: 351 MB/s
- Read speed: 2664 MB/s
- CPU Usage Snapshot:
- Type Overall
- System: 2 %
- User: 6 %
- Idle: 92 %
- Top Processes Snapshot by CPU:
- Process (count) CPU (Source - Location)
- EtreCheckPro 12.64 % (Etresoft, Inc.)
- WindowServer 4.62 % (Apple)
- kavd 2.82 % (Kaspersky Lab Switzerland GmbH)
- kernel_task 1.42 % (Apple)
- mdworker_shared 1.37 % (Apple)
- Top Processes Snapshot by Memory:
- Process (count) RAM usage (Source - Location)
- com.apple.WebKit.WebContent (12) 4.54 GB (Apple)
- kavd 1.34 GB (Kaspersky Lab Switzerland GmbH)
- Mail 1.20 GB (Apple)
- thunderbird 1.00 GB (Mozilla Corporation)
- EtreCheckPro 777 MB (Etresoft, Inc.)
- Top Processes Snapshot by Network Use:
- Process (count) Input / Output (Source - Location)
- Mail 367 MB / 3 MB (Apple)
- mDNSResponder 20 MB / 4 MB (Apple)
- thunderbird 9 MB / 70 KB (Mozilla Corporation)
- kavd 2 MB / 2 MB (Kaspersky Lab Switzerland GmbH)
- apsd 81 KB / 745 KB (Apple)
- Top Processes Snapshot by Energy Use:
- Process (count) Energy (0-100) (Source - Location)
- WindowServer 4 (Apple)
- CleanMyMac X HealthMonitor.app 2 (MacPaw Inc.)
- syspolicyd 1 (Apple)
- tccd (2) 0 (Apple)
- launchd 0 (Apple)
- Virtual Memory Information:
- Physical RAM: 24 GB
- Free RAM: 320 MB
- Used RAM: 15.20 GB
- Cached files: 8.49 GB
- Available RAM: 8.80 GB
- Swap Used: 0 B
- Software Installs (past 60 days):
- Install Date Name (Version)
- 2024-06-07 macOS 13.6.7 (13.6.7)
- 2024-06-07 XProtectPlistConfigData (2195)
- 2024-06-07 MRTConfigData (1.93)
- 2024-06-07 XProtectPayloads (135)
- 2024-06-07 Safari (17.5)
- 2024-06-15 Kaspersky (25.0.0.332)
- 2024-06-15 Kaspersky VPN (3.3.0)
- 2024-06-15 ClamXAV v3.6.3 (3.6.3)
- 2024-06-16 Disk Speed Test (3.4.2)
- 2024-06-16 ClamXAV Uninstaller (3)
- Diagnostics Information (past 60 days):
- 2024-06-18 08:54:13 DriveDx Crash
- Executable: /Applications/DriveDx.app
- 2024-06-17 17:47:36 com.apple.WebKit.WebContent High CPU Use
- First occurrence: 2024-06-17 17:49:13
- Executable: /Volumes/VOLUME/*/W**************k/V******s/A/X*********s/c*****************************c/C******s/M***S/c*************************t
- 2024-06-15 16:25:17 EtreCheckPro.app High CPU Use (2 times)
- First occurrence: 2024-06-15 16:27:24
- Executable: /Applications/EtreCheckPro.app
- End of report
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