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  1. Thanks for contacting Apple Support. My name is Amanda. Please give me a moment to look over your information.
  2. Hey there Sergei!
  3. How are you doing today?
  4. Good, thank you )
  5. You’re welcome!
  6. 1:19 PM
  7. I have a problem.  I'm  trying to buy a macbook Pro (13-inch, 2017, Two Thunderbolt 3 ports).  When i check it coverage i get a error ("We’re unable to validate your product’s purchase date.")
  8. SN:  C02W94F8HV22
  9. Thanks!
  10. I can certainly check this out for you and see what’s happening.
  11. Ok, thank you )
  12. I am glad to help you! What website are you using a try and purchase the Mac?
  13. amazon
  14. Ok, and are you wanting to buy a computer or do you already have the computer
  15. 1:22 PM
  16. I am seeing the same message on the check coverage page for the Mac, I think it is because the purchase date was not registered when it was originally bought from Apple.
  17. I'm just want to check it for originality and whether it was ever activated.
  18. Ok!
  19. It is a Mac and it has been purchased from Apple before it was sold through Amazon, yes.
  20. He was ever activated
  21. ?
  22. I wouldn’t be able to know if it had been used prior to putting it on Amazon.
  23. 1:25 PM
  24. Ok, How i can check license expired date ?
  25. I would reach out to the seller and check with them Sergei since they would be able to provide that information.
  26. Do you mean the warranty?
  27. Yes )
  28. It has warranty until 12-07-2019
  29. 1:28 PM
  30. Ok, Thank you very much Amanda ! Great people work in apple ! THANK YOU !
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