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- Thanks for contacting Apple Support. My name is Amanda. Please give me a moment to look over your information.
- Hey there Sergei!
- How are you doing today?
- Good, thank you )
- You’re welcome!
- 1:19 PM
- I have a problem. I'm trying to buy a macbook Pro (13-inch, 2017, Two Thunderbolt 3 ports). When i check it coverage i get a error ("We’re unable to validate your product’s purchase date.")
- SN: C02W94F8HV22
- Thanks!
- I can certainly check this out for you and see what’s happening.
- Ok, thank you )
- I am glad to help you! What website are you using a try and purchase the Mac?
- amazon
- Ok, and are you wanting to buy a computer or do you already have the computer
- 1:22 PM
- I am seeing the same message on the check coverage page for the Mac, I think it is because the purchase date was not registered when it was originally bought from Apple.
- I'm just want to check it for originality and whether it was ever activated.
- Ok!
- It is a Mac and it has been purchased from Apple before it was sold through Amazon, yes.
- He was ever activated
- ?
- I wouldn’t be able to know if it had been used prior to putting it on Amazon.
- 1:25 PM
- Ok, How i can check license expired date ?
- I would reach out to the seller and check with them Sergei since they would be able to provide that information.
- Do you mean the warranty?
- Yes )
- It has warranty until 12-07-2019
- 1:28 PM
- Ok, Thank you very much Amanda ! Great people work in apple ! THANK YOU !
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