You are now connected to Michelle from Amazon.com
Me: I just got disconnected from my last rep who was about to give me $20 promotional code for a Powerfast Charger can you help me please?
Michelle: Hello Sean, my name is Michelle. I'm here to help you today.
I'm sorry that you've disconnected from the previous representative that has been offered $20. promo for the powerfast adapter.
No worries, I'll do my best to help you with this one.
May I ask for the serial number of your Kindle?
Me: Lemme find it where is it usually?
Like in settings or?
Michelle: Is that a Kindle fire?
Me: Im not tech saavy u see :/
Idk what it is tbh but I think so my friend says it is anyway
Michelle: Is that a colored?
Me: What you mean?
Im getting very confused right now
Michelle: If that is a Kindle fire that is a colored device.
Me: Well yh its red
Michelle: The eink is not the colored one.
To find the serial number for your device:
1. Swipe down from the top of the screen to open Quick Settings, and then tap More.
2. Tap Device, and then tap About.
Me: Okay gimme a few minutes to try
Okay i have it
D01E COA1 2021 OC2F
So can u connect me with my last rep or help please?
or am i doing something wrong?
Michelle: I'm sorry but I'm unable to transfer chat to specific agent. Could you please provide to me the email address where this Kindle D01EC0A120210C2F is registered?
Me: Well its old ish
So i cant remember what email
Try
Unfedzombiemc@gmail.com ??
or maybe
unfedzombiev3@gmail.com
It could be my brothers email doe he set it up
try:
brianthomas22@gmail.com ??
other then that i have no idea at this stage
this is actually kind of annoying me cause the other agent or rep or whatever was about to give me to my email yet my internet goes off every hour for 5 mins cause im being ddosed
now i have to go through all this process
i dont think it actually registers to my email at all
idk what email tbh
can i find it in settings maybe?
Michelle: I'm sorry but we're unable to provide promo credit to an account unless we have verified the account where the Kindle is registered.
Me: Well the last rep verified me just fine...
omfg this is actually so annoying
I just want my battery thing fixed and all this happens
Why did I get ddosed ffs
can u not just put me back onto last rep
the name of her/he was literally "Amazon"
Michelle: I'm sorry but I'm unable to transfer the chat to specific person. I need to verify the account where the Kindle is registered.
Me: Well idk where ffs this is seriously annoying we verified it fine with the last rep
this is stupid you ship to me with broken charger now this are u kidding me
Michelle: I have checked our system and this is the first time you have chatted us about the promo credit.
Me: Yh my bro does all the amazon stuff usually but hes offline
Michelle: I'm afraid to inform you that I'm unable to see the previous chat that you're referring to.
Me: Yes different internet you could say, were being ddosed so every time we force go offline every hour regulated by oour internet provider to stop the attacks our ip changes cause its a dynamic ip
so like the chat is probs linked to a different IP or something
This is stupid can u not lookup whoever has the name Amazon and transfer me?
or just gimme my damn promo code that im entitled to for this damn stupid charger you shipped me
Michelle: I really want to help you however we need to verify the account where the Kindle is registered before we can issue a credit for powerfast.
II'm so sorry, but we can't offer any additional insight or action on this matter.
Me: Well the last rep had no problem verifiying why do u have an issue
Michelle from Amazon.com has left the conversation.