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a guest Jun 26th, 2019 55 Never
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  1. <div class="tab-content">
  2.  
  3.         <div class="tab-pane active ticketTab col-xs-12 col-sm-12  " id="threads">
  4.  
  5.             <div class="voffset-3 vmargin-bottom-3"
  6.                 ng-show="formTicketData.ticket_status_id != 8 && !tempData.ticketUpdateAlert">
  7.                 <button class="btn btn-primary" ui-sref='update-ticket({ entityId: entityId })'
  8.                     ui-sref-opts="{reload:true}" ui-sref-active="active">
  9.                     <i class="fa fa-refresh"></i> Refresh</button>
  10.                 <button class="btn btn-primary" ng-click="openReplyPost(); setSummerNoteFocus()">Post Reply</button>
  11.             </div>
  12.  
  13.             <div ng-show="formTicketData.ticket_status_id == 6 && tempData.showAutoCloseAlert"
  14.                 class="alert alert-danger" role="alert">
  15.                 <p>
  16.                     <span>Please note that this ticket will auto close in {{tempData.autoClosedDaysLeft}} days. If you require more time on this ticket, please respond to prevent it from being closed.</span>
  17.                     <button class="btn btn-success btn-xs" ng-click="UpdateTicket()">Set to In Progress with
  18.                         Customer</button>
  19.                 </p>
  20.             </div>
  21.      
  22. if ($scope.entityId != null) {
  23.  
  24.             spyderResource.query({ resource: 'ticket_status' }, function (status) {
  25.                 $scope.statuses = status;
  26.             });
  27.  
  28.             spyderP1Api.get({ resource: 'tickets', action: 'lastEvent', id: $scope.entityId }, function (lastEvent) {
  29.  
  30.                 $scope.tempData.autoClosedDaysLeft = moment().diff(moment(lastEvent.event_date_time), 'days') + 7;
  31.  
  32.                 if ($scope.tempData.autoClosedDaysLeft > 14) {
  33.                     $scope.tempData.showAutoCloseAlert = true;
  34.                 } else {
  35.                     $scope.tempData.showAutoCloseAlert = false;
  36.                 }
  37.                 $scope.tempData.prevoisEvent = lastEvent;
  38.             });
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