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  1. EtreCheck version: 5.2 (5029)
  2. Report generated: 2019-05-01 08:43:13
  3. Download EtreCheck from https://etrecheck.com
  4. Runtime: 2:17
  5. Performance: Excellent
  6. Sandbox: Enabled
  7. Full drive access: Disabled
  8.  
  9. Problem: Computer is too slow
  10.  
  11. Major Issues: None
  12.  
  13. Minor Issues:
  14. These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  15. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
  16. System modifications - There are a large number of system modifications running in the background.
  17. 32-bit Apps - This machine has 32-bits apps will not work after macOS 10.14 “Mojave”.
  18. Limited drive access - More information may be available with Full Drive Access.
  19.  
  20. Hardware Information:
  21. MacBook Pro (13-inch, Mid 2012)
  22. MacBook Pro Model: MacBookPro9,2
  23. 1 2.9 GHz Intel Core i7 (i7-3520M) CPU: 2-core
  24. 16 RAM - At maximum
  25. BANK 0/DIMM0 - 8 GB DDR3 1600  ok
  26. BANK 1/DIMM0 - 8 GB DDR3 1600  ok
  27. Battery: Health = Normal - Cycle count = 10
  28.  
  29. Video Information:
  30. Intel HD Graphics 4000 - VRAM: 1536 MB
  31. Color LCD 1280 x 800
  32.  
  33. Drives:
  34. disk0 - Crucial_CT1024MX200SSD1 1.00 TB (Solid State - TRIM: No)
  35. Internal SATA 6 Gigabit Serial ATA
  36. disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
  37. disk0s2 - Macintosh HD (Journaled HFS+) 798.35 GB (495.96 GB used)
  38. disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
  39. disk0s4 - B******P (MS-DOS FAT12) 201.00 GB (83.20 GB used)
  40.  
  41. Mounted Volumes:
  42. disk0s2 - Macintosh HD 798.35 GB (302.13 GB free)
  43. Journaled HFS+
  44. Mount point: /
  45.  
  46. disk0s4 - B******P 201.00 GB (117.79 GB free)
  47. MS-DOS FAT12
  48. Mount point: /Volumes/B******P
  49.  
  50. Network:
  51. Interface en0: Ethernet
  52. Interface fw0: FireWire
  53. Interface en1: Wi-Fi
  54. 802.11 a/b/g/n
  55. Interface en4: Bluetooth PAN
  56. Interface bridge0: Thunderbolt Bridge
  57. Interface en6: BlackBerry
  58. Interface en3: D-Link Wireless Adapter
  59. Interface en5: TomTom
  60.  
  61. System Software:
  62. OS X El Capitan 10.11.6 (15G22010)
  63. Time since boot: About 2 days
  64.  
  65. Notifications:
  66. Notifications not available without Full Drive Access.
  67.  
  68. Security:
  69. System Status
  70. Gatekeeper: Enabled
  71. System Integrity Protection: Enabled
  72.  
  73. Unsigned Files:
  74. Launchd: /Library/LaunchAgents/com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist
  75. Executable: /Library/Application Support/BlackBerry/BlackBerry-Link-Helper-Agent.app/Contents/MacOS/BlackBerry-Link-Helper-Agent
  76. Details: Exact match found in the whitelist - probably OK
  77.  
  78. Launchd: ~/Library/LaunchAgents/com.microsoft.LaunchAgent.SyncServicesAgent.plist
  79. Executable: /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app/Contents/MacOS/SyncServicesAgent
  80. Details: Exact match found in the whitelist - probably OK
  81.  
  82. Launchd: /Library/LaunchAgents/com.sierrawireless.SwitchTool.plist
  83. Executable: /Library/Sierra/SierraDevSupport
  84. Details: Exact match found in the whitelist - probably OK
  85.  
  86. Launchd: ~/Library/LaunchAgents/com.akamai.single-user-client.plist
  87. Executable: ~/Applications/Akamai/netsession_mac
  88. Details: Exact match found in the whitelist - probably OK
  89.  
  90. Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
  91. Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
  92. Details: Exact match found in the whitelist - probably OK
  93.  
  94. Launchd: /Library/LaunchDaemons/com.rim.BBDaemon.plist
  95. Executable: /Library/Application Support/BlackBerry/BBDaemon
  96. Details: Exact match found in the whitelist - probably OK
  97.  
  98. Launchd: /Library/LaunchAgents/com.rim.BBLaunchAgent.plist
  99. Executable: /Library/Application Support/BlackBerry/BBLaunchAgent.app
  100. Details: Exact match found in the whitelist - probably OK
  101.  
  102. Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
  103. Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
  104. Details: Exact match found in the whitelist - probably OK
  105.  
  106. Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
  107. Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
  108. Details: Exact match found in the whitelist - probably OK
  109.  
  110. Launchd: /Library/LaunchAgents/net.culater.SIMBL.Agent.plist
  111. Executable: /Library/Application Support/SIMBL/SIMBLAgent.app/Contents/MacOS/SIMBLAgent
  112. Details: Exact match found in the whitelist - probably OK
  113.  
  114. Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
  115. Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
  116. Details: Exact match found in the whitelist - probably OK
  117.  
  118. Launchd: ~/Library/LaunchAgents/net.juniper.SetupClient.plist
  119. Executable: ~/Library/Application Support/Juniper Networks/SetupClient/JuniperSetupClient.app/Contents/MacOS/JuniperSetupClient
  120. Details: Exact match found in the whitelist - probably OK
  121.  
  122. Launchd: /Library/LaunchDaemons/com.adriangranados.wifiexplorerpro.wifiexplorerpro-bpf.plist
  123. Executable: /Library/Application Support/WiFi Explorer Pro/wifiexplorerpro-bpf
  124. Details: Exact match found in the whitelist - probably OK
  125.  
  126. Launchd: /Library/LaunchAgents/com.canon.MFManager.plist
  127. Executable: /Applications/Canon Utilities/ImageBrowser EX/ExtApp/MFManager.app/Contents/MacOS/MFManager
  128. Details: Exact match found in the whitelist - probably OK
  129.  
  130. Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
  131. Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
  132. Details: Exact match found in the whitelist - probably OK
  133.  
  134. 32-bit Applications:
  135. 98 32-bit apps
  136.  
  137. Kernel Extensions:
  138. /Applications/VMware Fusion.app
  139. VMwareVMCI.kext (8.5.10)
  140. vmioplug.kext (8.5.10)
  141. vmnet.kext (8.5.10)
  142. vmmon.kext (8.5.10)
  143.  
  144. /Library/Extensions
  145. BlackBerryUSBCDCNCM.kext (1.0.10 - SDK 10.7)
  146. Soundflower.kext (2.0b2 - SDK 10.10)
  147. RIMBBUSB.kext (2.2.7 - SDK 10.7)
  148. BlackBerryVirtualPrivateNetwork.kext (1.0.18 - SDK 10.8)
  149.  
  150. /System/Library/Extensions
  151. RtWlanU.kext (1830.10.b2 - SDK 10.9)
  152. RtWlanU1827.kext (1827.4.b22 - SDK 10.9)
  153. SierraDIPSupport.kext (1.0.0.7)
  154. SierraFSRSupport.kext (3.0.0.3)
  155. SierraHSRSupport.kext (3.0.0.17 - SDK 10.6)
  156. SierraIPDirect.kext (1.1.5)
  157.  
  158. Startup Items:
  159. HWPortDetect_driver Path: /Library/StartupItems/HWPortDetect_driver
  160.  
  161. System Launch Agents:
  162. [Not Loaded] 8 Apple tasks
  163. [Loaded] 143 Apple tasks
  164. [Running] 90 Apple tasks
  165.  
  166. System Launch Daemons:
  167. [Not Loaded] 46 Apple tasks
  168. [Loaded] 150 Apple tasks
  169. [Running] 95 Apple tasks
  170. [Other] One Apple task
  171.  
  172. Launch Agents:
  173. [Running] Wlan.Software.plist (Realtek Semiconductor Corp - installed 2016-08-05)
  174. [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2016-11-11)
  175. [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-02-14)
  176. [Other] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-09-26)
  177. [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2018-12-19)
  178. [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-12-19)
  179. [Running] com.canon.MFManager.plist (? 8a8296d7 - installed 2015-06-14)
  180. [Not Loaded] com.oracle.java.Java-Updater.plist (? dd0e6b86 - installed 2019-04-02)
  181. [Loaded] com.rim.BBLaunchAgent.plist (? c583fbf8 - installed 2018-06-30)
  182. [Running] com.rim.PeerManager.plist (? b92c3e99 - installed 2014-06-24)
  183. [Running] com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist (? 85f34458 - installed 2014-06-24)
  184. [Running] com.sierrawireless.SwitchTool.plist (? f4fe8c02 - installed 2011-11-17)
  185. [Running] net.culater.SIMBL.Agent.plist (? 4a576751 - installed 2016-08-30)
  186.  
  187. Launch Daemons:
  188. [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-14)
  189. [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-14)
  190. [Loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-09-25)
  191. [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-12-19)
  192. [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2019-03-26)
  193. [Loaded] com.adriangranados.wifiexplorerpro.wifiexplorerpro-bpf.plist (? a4adc140 - installed 2016-12-14)
  194. [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-12)
  195. [Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2012-04-02)
  196. [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2019-04-02)
  197. [Running] com.rim.BBDaemon.plist (? 9f895e8a - installed 2014-06-24)
  198. [Not Loaded] com.rim.nkehelper.plist (Apple - installed 2018-06-29)
  199. [Running] com.rim.tunmgr.plist (? 6f5f4ca9 - installed 2014-06-24)
  200.  
  201. User Launch Agents:
  202. [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2015-05-29)
  203. [Running] com.akamai.single-user-client.plist (? 0 - installed 2018-05-11)
  204. [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-02-14)
  205. [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2019-04-02)
  206. [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2019-04-02)
  207. [Running] com.microsoft.LaunchAgent.SyncServicesAgent.plist (? 0 - installed 2019-04-28)
  208. [Loaded] net.jonstovell.keepTimeMachineBackupsSpinning.plist (Apple - installed 2013-10-17)
  209. [Loaded] net.juniper.SetupClient.plist (? 0 - installed 2015-04-13)
  210.  
  211. User Login Items:
  212. Dropbox.app (Dropbox, Inc. - installed 2019-04-26)
  213. (Application - /Applications/Dropbox.app)
  214.  
  215. EOS Utility.app (? - installed 2016-08-27)
  216. (Application - /Applications/Canon Utilities/EOS Utility/EOS Utility.app)
  217.  
  218. Eyefi Mobi.app (Eye-Fi, Inc - installed 2018-04-24)
  219. (Application - /Applications/Eyefi Mobi.app)
  220.  
  221. OneDrive.app (App Store - installed 2019-03-15)
  222. (Application - /Applications/OneDrive.app)
  223.  
  224. VMware Fusion Start Menu.app (VMware, Inc. - installed 2018-01-08)
  225. (Application - /Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
  226.  
  227. WDQuickView.app (Western Digital Corporation Branded Products Group - installed 2016-08-30)
  228. (Application - /Library/Application Support/WDSmartware/WDQuickView.app)
  229.  
  230. Winclone Menu.app (? - installed 2015-12-04)
  231. (Application - /Applications/Winclone Basic.app/Contents/Resources/Winclone Menu.app)
  232.  
  233. iTunesHelper.app (Apple - installed 2019-01-24)
  234. (Application - /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
  235.  
  236. Internet Plug-ins:
  237. JavaPlugin2_NPAPI: (?)
  238. Default Browser: 601 (Apple - installed 2016-07-09)
  239. AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2017-09-26)
  240. FlashPlayer-10.6: 32.0.0.171 (Adobe Systems, Inc. - installed 2019-04-10)
  241. AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2019-04-11)
  242. Silverlight: 5.1.41212.0 (? - installed 2016-02-17)
  243. Flash Player: 32.0.0.171 (Adobe Systems, Inc. - installed 2019-04-10)
  244. PepperFlashPlayer: 32.0.0.171 (Adobe Systems, Inc. - installed 2019-04-10)
  245. SharePointBrowserPlugin: 14.7.3 (? - installed 2017-04-12)
  246. AdobePDFViewer: 19.010.20099 (Adobe Systems, Inc. - installed 2019-04-11)
  247. EPPEX Plugin: 10.0 (? - installed 2013-09-13)
  248. JavaAppletPlugin: Java 8 Update 211 build 12 (? - installed 2019-04-20)
  249.  
  250. Audio Plug-ins:
  251. BluetoothAudioPlugIn: 4.4.6 (Apple - installed 2018-07-12)
  252. AirPlay: 2.0 (Apple - installed 2018-07-12)
  253. AppleAVBAudio: 406.1 (Apple - installed 2018-07-12)
  254. iSightAudio: 7.7.3 (Apple - installed 2018-07-12)
  255.  
  256. 3rd Party Preference Panes:
  257. Flash Player (installed 2019-03-26)
  258. Java (installed 2019-04-20)
  259. WDQuickView (installed 2016-08-30)
  260.  
  261. Time Machine:
  262. Time Machine information not available without Full Drive Access.
  263.  
  264. Performance:
  265. System Load: 3.18 (1 min ago) 2.57 (5 min ago) 2.41 (15 min ago)
  266. Nominal I/O speed: 0.30 MB/s
  267. File system: 26.67 seconds
  268. Write speed: 210 MB/s
  269. Read speed: 514 MB/s
  270.  
  271. CPU Usage Snapshot:
  272. Type Overall
  273. System 5 %
  274. User 7 %
  275. Idle 88 %
  276.  
  277. Top Processes Snapshot by CPU:
  278. Process (count) CPU (Source - Location)
  279. Other processes 21.75 % (?)
  280. EtreCheck 17.14 % (App Store)
  281. com.apple.WebKit.WebContent 3.62 % (Apple)
  282. ReportCrash 3.30 % (Apple)
  283. Activity Monitor 0.84 % (Apple)
  284.  
  285. Top Processes Snapshot by Memory:
  286. Process (count) RAM usage (Source - Location)
  287. EtreCheck 433 MB (App Store)
  288. com.apple.WebKit.WebContent 279 MB (Apple)
  289. Safari 167 MB (Apple)
  290. Calendar 163 MB (Apple)
  291. Google Chrome 146 MB (Google, Inc.)
  292.  
  293. Virtual Memory Information:
  294. Physical RAM: 16 GB
  295.  
  296. Free RAM: 5.56 GB
  297. Used RAM: 7.32 GB
  298. Cached files: 3.13 GB
  299.  
  300. Available RAM: 8.68 GB
  301. Swap Used: 1.32 GB
  302.  
  303. Software Installs (past 30 days):
  304. Install Date Name (Version)
  305. 2019-04-10 Adobe Flash Player
  306. 2019-04-10 Adobe Pepper Flash Player
  307. 2019-04-11 Adobe Acrobat Reader DC (19.010.20099)
  308. 2019-04-19 XProtectPlistConfigData (2102)
  309. 2019-04-19 Gatekeeper Configuration Data (165)
  310. 2019-04-20 Java 8 Update 211
  311. 2019-05-01 EtreCheck (5.2)
  312.  
  313. Diagnostics Information (past 7 days):
  314. Directory /Library/Logs/DiagnosticReports is not accessible.
  315. Enable Full Drive Access to see more information.
  316.  
  317. End of report
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