FotosTickets.php

<?php
/**
 * Mostrar Foto Do Administrador
 *
 *
 * @author     SENTQ <development@sentq.com>
 * @copyright  Copyright (c) SENTQ 2018
 * @link       http://www.sentq.com/
 *
 * @desc    Adicione no arquivo /templates/{active-template}/viewticket.tpl, procure o seguinte codigo:
 *          <i class="fa fa-user"></i>
 *          Subistitua Por:
 *          {if $reply.avatar}
            <img src="{$reply.avatar}" alt="{$reply.name}">
            {else}
            <i class="fa fa-user"></i>
            {/if}
 */

if (!defined("WHMCS")){
    die("This file cannot be accessed directly");
}

function supportStaffPhotos(){

    # Nome Do Administrador => Link da Imagem Que Será Apresentada Para o Cliente
    return [
        "Richardson Douglas" => "https://www.sphospedagens.com.br/img/richardson.jpg",
        "Victor Contrucci" => "https://www.sphospedagens.com.br/img/victor.jpg",
    ];

}

add_hook("ClientAreaPageViewTicket", 1, function($vars){

    $avatars = supportStaffPhotos();

    foreach ($vars['descreplies'] as $index => $reply){

        $vars['descreplies'][ $index ]['avatar'] = false;

        if ($reply['admin'] === true && isset($avatars[ $reply['name'] ]) && strlen(trim($avatars[ $reply['name'] ])) > 0){
            $vars['descreplies'][ $index ]['avatar'] = trim($avatars[ $reply['name'] ]);
        }

    }

    return ["descreplies" => $vars['descreplies']];

});

add_hook("ClientAreaHeadOutput", 1, function($vars){

    if ($vars['filename'] !== "viewticket"){
        return;
    }

    return <<<EOF
<style type="text/css">
.ticket-reply .user img {
    width: 35px;
    height: 35px;
    float: left;
    margin: 0 10px;
    border-radius: 5px;
}
</style>
EOF;
});