FAQ - AP

Question: I can't click the "Continue" button because the contents of the window don't fit in the window itself and the button is out of sight. What should I do?Answer: This happens occasionally on poorly configured OS. There is a TAB key on the keyboard. Click it until you reach the desired menu item.

Question: When starting the installation, the error "SSE 4.2 or later" appears. What should I do?Answer: According [to Adobe](https://helpx.adobe.com/ru/photoshop/kb/known-issues.html#ErroratloadingofippCVlibrary) , Photoshop 2021 and above requires a processor with SSE 4.2 or later. Unfortunately, if your processor does not support this architecture, this version of Photoshop will not work on your computer.

Question: The installation was not completed due to an unknown error. What should I do?Answer: Read [the error code decoding](https://helpx.adobe.com/ru/creative-cloud/kb/troubleshoot-download-install-logs.html) . Also, I recommend studying the installation log. It is located at C:\Program Files (x86)\Common Files\Adobe\Installers\Install.log. Perhaps here you will get more detailed information about the problem and how to fix it.

Question: What about the medications for this version of the program?Answer: The assembly was treated based on the developments of uncia & CGP Co. A number of files were patched, which I then built into the installer. You do not need to do anything to treat it! Just in case, the original files are saved with the *.bak extension. If you want to get the original untreated product, just remove this extension from these files and replace them with the existing patched files.

Question: What about disabling spy modules?Answer: The spyware modules CRLog Transport Application (CRLogTransport.exe) and Adobe Crash Processor (Adobe Crash Processor.exe) are disabled. Just in case, the files that initialize them are saved with the *.bak extension. If you suddenly want to restore their functionality, simply delete this extension from these files. Also, the crack included in the build removes Adobe Genuine Service if this module was previously installed with other Adobe programs (this module is not installed with this build).

Question: When opening the program, the error "Adobe Creative Cloud, needed to resolve the problem, is missing or damaged..." appears. What should I do?Answer: You have some "tails" from previous installations of Adobe Creative Cloud components left in your system. They need to be removed. To do this, use the [Adobe Creative Cloud Cleaner Tool](https://swupmf.adobe.com/webfeed/CleanerTool/win/AdobeCreativeCloudCleanerTool.exe) . As a component to be removed, first select All, and then Adobe Creative Cloud Desktop. After that, reinstall the failed program. Such cleaning with reinstallation will not damage previously installed programs.

Question: What needs to be done to make it possible to work with some online services?Answer: To do this, you need to connect to the Adobe server with your ID by selecting "Help->Sign In" in the program menu and logging in. I strongly recommend closing the window in which you are asked to launch the trial version with a cross. After restarting the program, online services will become available.

Question: Despite the fact that I have logged in, cloud storage is still unavailable. What is wrong?Answer: Unfortunately, the mechanism used in the build to block pop-up notifications about the end of the trial period also blocks cloud storage...

Question: I can't download neurofilters. Why?Answer: If you are denied downloading neurofilters, then delete the folder C:\Users\<username>\AppData\Roaming\Adobe\UXP\PluginsStorage\PHSP\26\Internal\com.adobe.nfp.gallery\PluginData. Do you see the number 26 in the path? If in addition to folder 26 you also have 25, 24, etc., then you need to clean them out too! After that, restart the program - the filters should start downloading. I recommend downloading all the necessary filters at once, because when you delete this folder, you also delete all previously downloaded neurofilters.

Question: Generative AI does not work for me. Is there any way to solve this problem?Answer: Only people who have actually paid for a subscription can use generative tools. And even then, they have limits on the number of generations. Also, generative tools can be used during a free trial period of 14 days. That is, if you really need a generative toolkit, then register a new business account [here](https://www.adobe.com/creativecloud/business/teams/free-trial-download.html) (14 days of trial versus 7 for a personal one) and activate the trial period, then log in to the program using it via the Help->Sign In menu. After 14 days, register a new ID. And so on, until you get tired of it. Oh, and don't forget to delete the outgoing rule in Windows Defender Firewall named "Adobe Unlicensed Pop-up Blocker", the "Adobe Pop-up Blocker" task in Task Scheduler, and all addresses that include the word "adobe" in the hosts file! Unfortunately, there are no other ways at the moment. The procedure is a bit more complicated for residents of the Russian Federation. Since Adobe has officially left Russia, you will need to use a VPN both during registration and while using generative tools. And not just in the browser! You need a VPN that intercepts Internet connections from other programs on your computer, in particular Adobe applications. Oh, and before registering a new account, don't forget to log out of the old one, both in programs and in the browser. It is also a good idea to clear out the cookies for the Adobe website in the browser. That's all! Please don't bother me with generative options.

Question: I want to have Photoshop with two or more interface languages ​​at once, with the ability to switch them regularly. Is this possible to implement?Answer: Initiate a reinstallation of the program in another language directly over the already installed one. After that, it will be possible to change the interface language using the standard switch in the menu "Edit->Preferences->Interface...->UI Language".