#include <iostream> //Includes the Input/Output Framework
#include <string> //Includes the String Framework to Allow the use of String Variables
using namespace std;

int bookingNumber; //Variable Declared
int main();
string firstName = "None", lastName = "None", fullName = "None", emailAddress = "None", contactNumber = "None", itemType = "None", itemMake = "None", itemModel = "None", deviceError = "None", elaborate = "None"; //Global Variables for the booking systems, so that they can be used in different functions

/*Void Functions used as banners for program formatting*/
void welcomeBanner()
{
	system("cls");
	cout << "-----------------------" << endl;
	cout << "- Tech-IT Application -" << endl;
	cout << "-----------------------" << endl;
}

void helpBanner()
{
	system("cls");
	cout << "---------------------" << endl;
	cout << "- Tech-IT Help Page -" << endl;
	cout << "---------------------" << endl;
}

void bookingBanner()
{
	system("cls");
	cout << "-----------------------" << endl;
	cout << "- Tech-IT New Booking -" << endl;
	cout << "-----------------------" << endl;
}
void previousBanner()
{
	system("cls");
	cout << "-----------------------------" << endl;
	cout << "Tech-IT Previous Bookings" << endl;
	cout << "-----------------------------" << endl;
}

void choiceBanner()
{
	cout << "-----------------------------" << endl;
	cout << "Enter your preferred choice: ";
}

int help() /*Program Help Function*/
{
	/*Two LOCAL Variables decalred for the goback and switch*/
	int choice;
	char goback, choice1, choice2, choice3, choice4, choice5, choice6, choice7;

	goback: //Declaration for where the goback statement will be looped to
	helpBanner();//Calls helpBanner function
	/*Outputs onto the CLI a Help menu*/
	cout << "" << endl;
	cout << "1. How TO: Add a new record" << endl;
	cout << "2. How TO: View Previous Record" << endl;
	cout << "3. How TO: Clear Previous Record" << endl;
	cout << "4. Go Back: Main Application" << endl;
	cout << "" << endl;
	choiceBanner();//Calls choiceBanner function
	cin >> choice;//Allows user input for their specific choice from the menu
	switch (choice)//Initializes the switch choice statment
	{
		/*First SWITCH Case, where user will get help on how to add a new record.*/
		case 1:
		{
				  helpBanner();
				  cout << "" << endl;
				  cout << "You have chosen..." << endl;
				  cout << "How TO: Add a new record" << endl;
				  cout << "" << endl;
				  cout << "Step 1" << endl;
				  cout << "- To add a new record you will have to select option 1 on the main page." << endl;
				  cout << "" << endl;
				  cout << "Would you like to continue to the next step? (Y/N)" << endl;
				  choiceBanner();
				  cin >> choice1;
				  switch (choice1)
				  {
						case 'Y': case 'y':
						{
									  welcomeBanner();
									  cout << "Step 2" << endl;
									  cout << "- Once you have selected that option, you will then be displayed with a disclaimer." << endl;
									  cout << "" << endl;
									  cout << "Would you like to continue to the next step? (Y/N)" << endl;
									  choiceBanner();
									  cin >> choice2;
									  switch (choice2)
									  {
											case 'Y': case 'y':
											{
														  welcomeBanner();
														  cout << "Step 3" << endl;
														  cout << "- After this disclaimer has been agreed to..." << endl;
														  cout << "you will then have the ability to add a new record" << endl;
														  cout << "" << endl;
														  cout << "Would you like to continue to the next step? (Y/N)" << endl;
														  choiceBanner();
														  cin >> choice3;
														  switch (choice3)
														  {
																case 'Y': case 'y':
																{
																			  welcomeBanner();
																			  cout << "Step 4" << endl;
																			  cout << "- The first information the new record will take is personal information.\n-First Name\n-Last Name" << endl;
																			  cout << "" << endl;
																			  cout << "Would you like to continue to the next step? (Y/N)" << endl;
																			  choiceBanner();
																			  cin >> choice4;
																			  switch (choice4)
																			  {
																					case 'Y': case 'y':
																					{
																								  welcomeBanner();
																								  cout << "Step 5" << endl;
																								  cout << "- Once this information has been inputted by the user..." << endl;
																								  cout << "the user will have to confirm the information is correct." << endl;
																								  cout << "" << endl;
																								  cout << "Would you like to continue to the next step? (Y/N)" << endl;
																								  choiceBanner();
																								  cin >> choice5;
																								  switch (choice5)
																								  {
																										case 'Y': case 'y':
																										{
																													  welcomeBanner();
																													  cout << "Step 6" << endl;
																													  cout << "- This process will repeat for: \n-Contact Information \n-Device Information \n-Problem Information." << endl;
																													  cout << "" << endl;
																													  cout << "Would you like to continue? (Y/N)" << endl;
																													  choiceBanner();
																													  cin >> choice6;
																													  switch (choice6)
																													  {
																															case 'Y': case 'y':
																															{
																																		  welcomeBanner();
																															}
																															case 'N': case 'n':
																															{
																																		  welcomeBanner();
																																		  cout << "You have chosen not to progress." << endl;
																																		  cout << "" << endl;
																																		  cout << "Would you like to go back to the help function? (Y/N)" << endl;
																																		  choiceBanner();
																																		  cin >> choice7;
																																		  if ((choice7 == 'Y') || (choice7 == 'y'))
																																			  help();
																																		  else
																																			  welcomeBanner();
																																		  cout << "You have chosen not to go back." << endl;
																																		  cout << "This program will now terminate." << endl;
																																		  cout << "" << endl;
																																		  exit(0);
																																		  break;
																															}
																															default:
																															{
																																   welcomeBanner();
																																   cout << "Program Error." << endl;
																																   cout << "" << endl;
																																   cout << "Would you like to go back to the help function? (Y/N)" << endl;
																																   choiceBanner();
																																   cin >> choice7;
																																   if ((choice7 == 'Y') || (choice7 == 'y'))
																																	   help();
																																   else
																																	   welcomeBanner();
																																   cout << "You have chosen not to go back." << endl;
																																   cout << "This program will now terminate." << endl;
																																   cout << "" << endl;
																																   exit(0);
																																   break;
																															}
																													  }

																										}
																								  }
																					}
																					case 'N': case 'n':
																					{
																								  welcomeBanner();
																								  cout << "You have chosen not to progress." << endl;
																								  cout << "" << endl;
																								  cout << "Would you like to go back to the help function? (Y/N)" << endl;
																								  choiceBanner();
																								  cin >> choice7;
																								  if ((choice7 == 'Y') || (choice7 == 'y'))
																									  help();
																								  else
																									  welcomeBanner();
																								  cout << "You have chosen not to go back." << endl;
																								  cout << "This program will now terminate." << endl;
																								  cout << "" << endl;
																								  exit(0);
																								  break;
																					}
																					default:
																					{
																							   welcomeBanner();
																							   cout << "Program Error." << endl;
																							   cout << "" << endl;
																							   cout << "Would you like to go back to the help function? (Y/N)" << endl;
																							   choiceBanner();
																							   cin >> choice7;
																							   if ((choice7 == 'Y') || (choice7 == 'y'))
																								   help();
																							   else
																								   welcomeBanner();
																							   cout << "You have chosen not to go back." << endl;
																							   cout << "This program will now terminate." << endl;
																							   cout << "" << endl;
																							   exit(0);
																							   break;
																					}
																			  }
																}
																case 'N': case 'n':
																{
																			  welcomeBanner();
																			  cout << "You have chosen not to progress." << endl;
																			  cout << "" << endl;
																			  cout << "Would you like to go back to the help function? (Y/N)" << endl;
																			  choiceBanner();
																			  cin >> choice7;
																			  if ((choice7 == 'Y') || (choice7 == 'y'))
																				  help();
																			  else
																					welcomeBanner();
																					cout << "You have chosen not to go back." << endl;
																					cout << "This program will now terminate." << endl;
																					cout << "" << endl;
																					exit(0);
																			  break;
																}
																default:
																{
																		   welcomeBanner();
																		   cout << "Program Error." << endl;
																		   cout << "" << endl;
																		   cout << "Would you like to go back to the help function? (Y/N)" << endl;
																		   choiceBanner();
																		   cin >> choice7;
																		   if ((choice7 == 'Y') || (choice7 == 'y'))
																			   help();
																		   else
																			   welcomeBanner();
																		   cout << "You have chosen not to go back." << endl;
																		   cout << "This program will now terminate." << endl;
																		   cout << "" << endl;
																		   exit(0);
																		   break;
																}
														  }
											}
											case 'N': case 'n':
											{
														  welcomeBanner();
														  cout << "You have chosen not to progress." << endl;
														  cout << "" << endl;
														  cout << "Would you like to go back to the help function? (Y/N)" << endl;
														  choiceBanner();
														  cin >> choice7;
														  if ((choice7 == 'Y') || (choice7 == 'y'))
															  help();
														  else
															  welcomeBanner();
														  cout << "You have chosen not to go back." << endl;
														  cout << "This program will now terminate." << endl;
														  cout << "" << endl;
														  exit(0);
														  break;
											}
											default:
											{
													   welcomeBanner();
													   cout << "Program Error." << endl;
													   cout << "" << endl;
													   cout << "Would you like to go back to the help function? (Y/N)" << endl;
													   choiceBanner();
													   cin >> choice7;
													   if ((choice7 == 'Y') || (choice7 == 'y'))
														   help();
													   else
														   welcomeBanner();
													   cout << "You have chosen not to go back." << endl;
													   cout << "This program will now terminate." << endl;
													   cout << "" << endl;
													   exit(0);
													   break;
											}
									  }
						}
						case 'N': case 'n':
						{
									  welcomeBanner();
									  cout << "You have chosen not to progress." << endl;
									  cout << "" << endl;
									  cout << "Would you like to go back to the help function? (Y/N)" << endl;
									  choiceBanner();
									  cin >> choice7;
									  if ((choice7 == 'Y') || (choice7 == 'y'))
										  help();
									  else
										  welcomeBanner();
									  cout << "You have chosen not to go back." << endl;
									  cout << "This program will now terminate." << endl;
									  cout << "" << endl;
									  exit(0);
									  break;
						}
						default:
						{
								   welcomeBanner();
								   cout << "Program Error." << endl;
								   cout << "" << endl;
								   cout << "Would you like to go back to the help function? (Y/N)" << endl;
								   choiceBanner();
								   cin >> choice7;
								   if ((choice7 == 'Y') || (choice7 == 'y'))
									   help();
								   else
									   welcomeBanner();
								   cout << "You have chosen not to go back." << endl;
								   cout << "This program will now terminate." << endl;
								   cout << "" << endl;
								   exit(0);
								   break;
						}
				  }
				  break;
		}
		/*Second SWITCH Case, where users will get help on how to view the previous record.*/
		case 2:
		{
				  helpBanner();
				  cout << "You have chosen..." << endl;
				  cout << "How TO: View Previous Records" << endl;
				  cout << "" << endl;
				  cout << "Would you like to go back (Y/N)? ";
				  cin >> goback;
				  /*Go back for when the user has finished*/
				  if ((goback == 'Y') || (goback == 'y'))
					  goto goback;
				  else
					  exit(0);
				  break;
		}
		/*Third SWITCH Case, this is where the user will get help on how to clear the previous record*/
		case 3:
		{
				  helpBanner();
				  cout << "You have chosen..." << endl;
				  cout << "How TO: Clear a record" << endl;
				  cout << "" << endl;
				  cout << "Would you like to go back (Y/N)? ";
				  cin >> goback;
				  /*Go back for when the user has finished*/
				  if ((goback == 'Y') || (goback == 'y'))
					  goto goback;
				  else
					  exit(0);
				  break;
		}
		/*Fourth SWITCH Case, this is where the program will go back to int main. (Main Application)*/
		case 4:
		{
				  main();
				  break;
		}
		/*Default SWITCH Case, where when none of the cases are entered an error message will be displayed*/
		default:
		{
			helpBanner();
			cout << "Program Error." << endl;
			cout << "" << endl;
			cout << "Would you like to go back (Y/N)? ";
			cin >> goback;
			/*Go back for if the user would like to*/
			if ((goback == 'Y') || (goback == 'y'))
				goto goback;
			/*If the user chooses not to go back, the program will end.*/
			else
				cout << "" << endl;
				cout << "This program will now end." << endl;
				exit(0);
			break;
		}

	}
	return 0;
}

int newBooking() //Program newBooking Function
{
	/*Variables decalred for the confirmation of personal details later on*/
	char termsConfirm, nameConfirm, issueConfirm, returnChoice, returnChoice2, returnChoice3;
	int choice;

	startGoBack:
	bookingBanner();//Calls bookingBanner function
	/*Outputs to the CLI for the user to input their First & Last name*/
	cout << "" << endl;
	cout << "Welcome!" << endl;
	cout << "Please read the terms below, before continuing." << endl;
	cout << "" << endl;
	cout << "By agreeing to this contract, you agree to allow Tech-IT\nto diagnose and repair your device. Upon booking your\ndevice in, a 10 GBP booking fee applies, which is NOT\nrefundable. Futher fees will be discussed prior to any\nwork being carried out, which the customer has no obligation\nto continue using our service." << endl;
	cout << "" << endl;
	cout << "Would you like to continue? (Y/N)" << endl;
	cout << "Disclaimer: By continuing you agree to the terms above." << endl;
	choiceBanner();
	cin >> termsConfirm;
	switch (termsConfirm)
	{
		case 'Y': case 'y':
		{
					  goto goback;
					  break;
		}
		case 'N': case 'n':
		{
					  welcomeBanner();
					  cout << "You decided not to agree to the terms." << endl;
					  cout << "This program will now end" << endl;
					  exit(0);
					  break;
		}
	}


	goback://Initializes a new goback for the specific function of newBooking
	bookingBanner();
	cout << "Please Fill In The Fields Below." << endl;
	cout << "-----------------------" << endl;
	cout << "" << endl;
	cout << "First Name: ";
	cin >> firstName; //User input (First Name)
	cout << "Last Name: ";
	cin >> lastName; //User input (Last Name)

	fullName = firstName + lastName; //Variable concatenation adds the firstName & lastName together to then be stored as a new variable called fullName

	cout << "-----------------------" << endl;

	/*Confirmation stage to the first part. If the details inputted is incorrect then the program will loop back*/
	cout << "Please confirm that your name is: " << fullName << endl;
	cout << "Enter Answer Here (Y/N): ";
	cin >> nameConfirm;
	if ((nameConfirm == 'Y') || (nameConfirm == 'y'))
		goto carryOn;
	else
		goto goback;
	/*Outputs to the CLI the contact information stage including phone number and email address.*/
	carryOn:
	system("cls");
	cout << "-----------------------" << endl;
	cout << "Contact Information" << endl;
	cout << "-----------------------" << endl;
	cout << "" << endl;
	cout << "Contact Telephone No: ";
	cin >> contactNumber; //User Input
	cout << "Email Address: ";
	cin >> emailAddress; //User Input

	cout << "-----------------------" << endl;

	/*Second confirmation stage. Confirm the contact information is correct.*/
	cout << "Is the information above correct?" << endl;
	cout << "Enter Answer Here (Y/N): ";
	cin >> nameConfirm;
	if ((nameConfirm == 'Y') || (nameConfirm == 'y'))
		goto carryOn2;
	/*If the information is incorrect then the program will loop back and the user would have to start over*/
	else
		goto goback;
	/*Outputs to the CLI the item details which the user is submitting.*/
	carryOn2:
	system("cls");
	cout << "-----------------------" << endl;
	cout << "Item Details" << endl;
	cout << "-----------------------" << endl;
	cout << "Item Type: ";
	cin >> itemType; //User Input
	cout << "Item Make: ";
	cin >> itemMake; //User Input
	cout << "Item Model: ";
	cin >> itemModel; //User Input

	cout << "-----------------------" << endl;

	/*Third confirmation stage. Confirm the Item details is of what the user wants.*/
	cout << "Is the information above correct?" << endl;
	cout << "Enter Answer Here (Y/N): ";
	cin >> nameConfirm;
	if ((nameConfirm == 'Y') || (nameConfirm == 'y'))
		goto carryOn3;
	else
		goto goback;
	/*Outputs to the CLI the problem stage of adding a new booking.*/
	carryOn3:
	system("cls");
	cout << "-----------------------" << endl;
	cout << "Select Your Problem" << endl;
	cout << "-----------------------" << endl;
	cout << "1. Power Issues" << endl;
	cout << "2. Screen Replacement" << endl;
	cout << "3. Peripheral Issues" << endl;
	cout << "4. Storage Issues" << endl;
	cout << "5. Cooling Issues" << endl;
	cout << "6. Other" << endl;
	choiceBanner();//Calls choiceBanner function
	cin >> choice; //User Input
	switch (choice) //Initializes a switch choice statment
	{
		/*Case 1: Power Issues.*/
		case 1:
		{
			  deviceError = "Power Issues"; //Assigns a value to the global variable of deviceError
			  system("cls"); //Clears the system screen
			  /*New Banner for the Issue (Power)*/
			  cout << "-----------------------" << endl;
			  cout << "Your Issue: Power" << endl;
			  cout << "-----------------------" << endl;
			  cout << "Please elaborate on your specific issue below." << endl;
			  cout << "Input Here: ";
			  cin >> elaborate; //Allows user to expand on their issue. Can be left blank too.

			  cout << "-----------------------" << endl;

			  /*Confirmation of the information the user has inputted.*/
			  cout << "Are you happy with the information you added?" << endl;
			  cout << "Enter Answer Here (Y/N): ";
			  cin >> nameConfirm;
			  if ((nameConfirm == 'Y') || (nameConfirm == 'y'))
				  goto carryOn4;
			  else
				  goto carryOn3;
		}
		/*Case 2: Screen Replacement*/
		case 2:
		{
				  deviceError = "Screen Replacement"; //Assigns a value to the global variable of deviceError
				  system("cls");//Clears the system screen
				  /*New Banner for the Issue (Screen Replacement)*/
				  cout << "-----------------------" << endl;
				  cout << "Your Issue: Screen" << endl;
				  cout << "-----------------------" << endl;
				  cout << "Please elaborate on your specific issue below." << endl;
				  cout << "Input Here: ";
				  cin >> elaborate;//Allows user to expand on their issue. Can be left blank too.

				  cout << "-----------------------" << endl;

				  /*Confirmation of the information the user has inputted.*/
				  cout << "Are you happy with the information you added?" << endl;
				  cout << "Enter Answer Here (Y/N): ";
				  cin >> nameConfirm;
				  if ((nameConfirm == 'Y') || (nameConfirm == 'y'))
					  goto carryOn4;
				  else
					  goto carryOn3;
		}
		/*Case 3: Peripheral Issues*/
		case 3:
		{
			deviceError = "Peripheral Issues"; //Assigns a value to the global variable of deviceError
			system("cls"); //Clears the system screen
			/*New Banner for the Issue (Peripheral Issue)*/
			cout << "-----------------------" << endl;
			cout << "Your Issue: Peripheral" << endl;
			cout << "-----------------------" << endl;
			cout << "Please elaborate on your specific issue below." << endl;
			cout << "Input Here: ";
			cin >> elaborate; //Allows user to expand on their issue. Can be left blank too.

			cout << "-----------------------" << endl;

			/*Confirmation of the information the user has inputted.*/
			cout << "Are you happy with the information you added?" << endl;
			cout << "Enter Answer Here (Y/N): ";
			cin >> nameConfirm;
			if ((nameConfirm == 'Y') || (nameConfirm == 'y'))
				goto carryOn4;
			else
				goto carryOn3;
		}
		/*Case 4: Storage Issues*/
		case 4:
		{
			deviceError = "Storage Issues"; //Assigns a value to the global variable of deviceError
			system("cls"); //Clears the system screen
			/*New Banner for the Issue (Storage Issues)*/
			cout << "-----------------------" << endl;
			cout << "Your Issue: Storage" << endl;
			cout << "-----------------------" << endl;
			cout << "Please elaborate on your specific issue below." << endl;
			cout << "Input Here: ";
			cin >> elaborate; //Allows user to expand on their issue. Can be left blank too.

			cout << "-----------------------" << endl;

			/*Confirmation of the information the user has inputted.*/
			cout << "Are you happy with the information you added?" << endl;
			cout << "Enter Answer Here (Y/N): ";
			cin >> nameConfirm;
			if ((nameConfirm == 'Y') || (nameConfirm == 'y'))
				goto carryOn4;
			else
				goto carryOn3;
		}
		/*Case 5: Cooling Issues*/
		case 5:
		{
			deviceError = "Cooling Issues"; //Assigns a value to the global variable of deviceError
			system("cls"); //Clears the system screen
			/*New Banner for the Issue (Cooling Issues)*/
			cout << "-----------------------" << endl;
			cout << "Your Issue: Cooling" << endl;
			cout << "-----------------------" << endl;
			cout << "Please elaborate on your specific issue below." << endl;
			cout << "Input Here: ";
			cin >> elaborate;

			cout << "-----------------------" << endl;

			/*Confirmation of the information the user has inputted.*/
			cout << "Are you happy with the information you added?" << endl;
			cout << "Enter Answer Here (Y/N): ";
			cin >> nameConfirm;
			if ((nameConfirm == 'Y') || (nameConfirm == 'y'))
				goto carryOn4;
			else
				goto carryOn3;
		}
		/*Case 6: Other Issues*/
		case 6:
		{
			deviceError = "Other"; //Assigns a value to the global variable of deviceError
			system("cls"); //Clears the system screen
			/*New Banner for the Issue (Other Issues)*/
			cout << "-----------------------" << endl;
			cout << "Your Issue: Other" << endl;
			cout << "-----------------------" << endl;
			cout << "Please enter your specific issue below." << endl;
			cout << "Input Here: ";
			cin >> elaborate;

			cout << "-----------------------" << endl;

			/*Confirmation of the information the user has inputted.*/
			cout << "Are you happy with the information you added?" << endl;
			cout << "Enter Answer Here (Y/N): ";
			cin >> nameConfirm;
			if ((nameConfirm == 'Y') || (nameConfirm == 'y'))
				goto carryOn4;
			else
				goto carryOn3;
		}
	}
	carryOn4:
	welcomeBanner(); //Calls welcomeBanner Function
	/*Outputs to the CLI that the user has successfully added a new booking*/
	cout << "Completed!" << endl;
	cout << "You have successfully added a new booking" << endl;
	cout << "" << endl;
	/*Asks the user whether they wish to return to the main page*/
	cout << "Do you wish to return Home [Y/N]: ";
	cin >> returnChoice; //User input assigned within variable returnChoice
	switch (returnChoice) //Calls Switch Statement returnChoice
	{
		case 'Y': case 'y': //Case is = Y/y then go back to intMain
		{
			break;
		}
		case 'N': case 'n': //Case = N/n then print text
		{
			welcomeBanner(); //Calls welcomeBanner function
			/*Output to the CLI the following text*/
			cout << "You have decided not to return home." << endl;
			cout << "" << endl;
			cout << "What would you like to do?" << endl;
			cout << "1. Add A New Booking" << endl;
			cout << "2. Terminate Program" << endl;
			choiceBanner(); //Calls choiceBanner function
			cin >> returnChoice2; //User Input
			switch (returnChoice2) //Call Switch Statement returnChoice2
			{
				case 1: //Allow the user to goback and add a new booking
				{
					goto goback;
					break;
				}
				case 2: //Program will terminate if chosen
				{
					cout << "Program Terminated" << endl;
					exit(0);
					break;
				}
			}
		default: //If the two cases are not inputted, then it'll fall back onto the default.
		{
			/*Outputs text to the CLI*/
			cout << "Error." << endl;
			cout << "-----------------------" << endl;
			cout << "Would you like to try again? [Y/N]" << endl;
			choiceBanner(); //Calls choiceBanner
			cin >> returnChoice3; //User Input
			switch (returnChoice3) //Call Switch Statement returnChoice3
			{
				case 1: //If case is equal to '1' then goto carryOn4
				{
					goto carryOn4;
				}
				case 2: //If case is equal to '2' then terminate program
				{
					cout << "Program Terminated" << endl;
					exit(0);
					break;
				}
				default: //If case is NOT equal to the above, then terminate program
				{
					cout << "Program Terminated" << endl;
					exit(0);
					break;
				}
			}
		}

		}
	}

	bookingNumber++; //Once a new booking has been created, it will then increase the bookingNumber variable by '1'
	return 0;

}

int previousRecords() //Calls previousRecords function
{
	char gobackConfirm; //Declares variable

	previousBanner(); //Calls previousBanner
	/*Outputs to the CLI the information from previous booking*/
	cout << "Total Number of Bookings : " << bookingNumber << endl; //Displays number of bookings
	cout << "-----------------------------" << endl;
	/*All the information which as been inputted within the "AddNewBooking" stage, will now all print out*/
	cout << "Last Booking" << endl;
	cout << "" << endl;
	cout << "-----------------------------" << endl;
	cout << "Contact Information" << endl;
	cout << "-----------------------------" << endl;
	cout << "First Name: " << firstName << endl;
	cout << "Last Name: " << lastName << endl;
	cout << "Phone: " << contactNumber << endl;
	cout << "Email: " << emailAddress << endl;
	cout << "-----------------------------" << endl;
	cout << "" << endl;
	cout << "-----------------------------" << endl;
	cout << "Item Details" << endl;
	cout << "-----------------------------" << endl;
	cout << "Item Type: " << itemType << endl;
	cout << "Item Make: " << itemMake << endl;
	cout << "Item Model: " << itemModel << endl;
	cout << "-----------------------------" << endl;
	cout << "" << endl;
	cout << "-----------------------------" << endl;
	cout << "Item Issue" << endl;
	cout << "-----------------------------" << endl;
	cout << "Issue: " << deviceError << endl;
	cout << "Issue Detail: " << elaborate << endl;
	cout << "-----------------------------" << endl;

	cout << "" << endl;

	/*Check whether the user wants to go back to the main application*/
	cout << "Do you wish to go back? Y/N" << endl;
	choiceBanner(); //Calls choiceBanner
	cin >> gobackConfirm; //User Input
	switch (gobackConfirm) //Calls Switch Statement gobackconfirm
	{
		case 'Y': case 'y': //If case is equal to Y/y then break application, and return to intMain
		{
			break;
		}
		case 'N': case 'n': //If case is equal to N/n then terminate program.
		{
			cout << "Program Terminated" << endl;
			exit(0);
			break;
		}
		default: //If input is not equal to any of the above then terminate program.
		{
			cout << "Program Terminated" << endl;
			exit(0);
			break;
		}

	}
	return 0;
}

int main() //Calls main function
{
	int choice; //Declares variable "Choice" for a Switch
	char goback;

	do{ //Initialize a do statement
		goback: //Declares a goback statement
		welcomeBanner(); //Calls welcomeBanner
		/*Outputs to the CLI the following text*/
		cout << "1. New Booking" << endl;
		cout << "2. Previous Records" << endl;
		cout << "3. Clear Previous Record" << endl;
		cout << "4. Tech-IT Help" << endl;
		cout << "5. Terminate Program" << endl;

		choiceBanner(); //Calls choiceBanner
		cin >> choice; //User Input
		switch (choice) //Calls Switch Statement "Choice"
		{
			case 1: //If Case is equal to '1' then Switch to newBooking
			{
				  newBooking();
				  break;
			}
			case 2: //If Case is equal to '2' then Switch to previousRecords
			{
				  previousRecords();
				  break;
			}
			case 3:
			{
				welcomeBanner(); //Calls welcomeBanner

				/*Assigns all global variables the value of none*/
				firstName = "None";
				lastName = "None";
				fullName = "None";
				emailAddress = "None";
				contactNumber = "None";
				itemType = "None";
				itemMake = "None";
				itemModel = "None";
				deviceError = "None";
				elaborate = "None";

				cout << "The Previous Record Has Been Cleared!" << endl; //Outputs that all records have been cleared
				bookingNumber--; //Decreases the bookingNumber by 1

				cout << "-----------------------" << endl; //Spacer

				cout << "" << endl; //Line Break
				cout << "" << endl; // Line Break
				cout << "Would you like to go back? (Y/N)" << endl; //User Output
				choiceBanner(); //Calls choiceBanner
				cin >> goback; //User Input
				if ((goback == 'Y') || (goback == 'y')) //If Statement for going back. If it is equal to Y/y then goback
					goto goback;
				else //If it is not equal to Y/y, then program end.
					cout << "This program will now end" << endl;
					exit(0);
				break;
			}
			case 4: //If Case is equal to '3' then Switch to help
			{
				  help();
				  break;
			}
			case 5: //If Case is equal to '4' then output following
			{
				  welcomeBanner(); //Calls welcomeBanner
				  cout << "This program will now end." << endl; //Outputs "Program End"
				  exit(0); //Terminate Program
			}
		}
	} while ((choice != 1) || (choice != 2) || (choice != 3) || (choice != 4)|| (choice != 5)); //End Do/While. If the choice is NOT equal to 1/2/3 then go back to where the "do" was declared.

	goto goback; //Goback for when intMain is called from a function above.
	return 0; //End Program
}