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- {
- "abandoned": "false",
- "action": "consolidated-call",
- "ani": "+17604878902",
- "clientId": "ee5e6d4e-096b-11e5-bfee-22000b2a3325",
- "dnis": "4804983742",
- "lifecycle": [
- {
- "action": "channel-create",
- "time": "2017-06-26T13:49:54.813Z"
- },
- {
- "action": "channel-bridge",
- "serverAddress": "208.64.5.201",
- "serverName": "ice",
- "serverType": "ice",
- "time": "2017-06-26T13:49:54.829Z"
- },
- {
- "action": "channel-enqueue",
- "iceAddress": "DTAIn2QueueProduct3Sales",
- "iceCampaign": "DTAIn2IBProduct3Sales",
- "iceTenant": "DTAIn2",
- "time": "2017-06-26T13:49:55.343Z"
- },
- {
- "action": "channel-dequeue",
- "iceAddress": "DTAIn2QueueProduct3Sales",
- "iceAgent": "Tommy",
- "iceCampaign": "DTAIn2IBProduct3Sales",
- "iceTenant": "DTAIn2",
- "time": "2017-06-26T13:49:55.603Z"
- },
- {
- "action": "channel-dequeue",
- "iceAddress": "DTAIn2QueueProduct3Sales",
- "iceAgent": "Tommy",
- "iceCampaign": "DTAIn2IBProduct3Sales",
- "iceTenant": "DTAIn2",
- "time": "2017-06-26T13:49:55.603Z"
- },
- {
- "action": "channel-dequeue",
- "iceAddress": "DTAIn2QueueProduct3Sales",
- "iceAgent": "Tommy",
- "iceCampaign": "DTAIn2IBProduct3Sales",
- "iceTenant": "DTAIn2",
- "time": "2017-06-26T13:49:55.603Z"
- },
- {
- "action": "channel-dequeue",
- "iceAddress": "DTAIn2QueueProduct3Sales",
- "iceAgent": "Tommy",
- "iceCampaign": "DTAIn2IBProduct3Sales",
- "iceTenant": "DTAIn2",
- "time": "2017-06-26T13:49:55.603Z"
- },
- {
- "action": "channel-answer",
- "agentExtension": "sipb_kathia",
- "iceAgent": "Tommy",
- "iceCampaign": "DTAIn2IBProduct3Sales",
- "iceQueue": "DTAIn2QueueProduct3Sales",
- "iceTenant": "DTAIn2",
- "time": "2017-06-26T13:49:55.776Z"
- },
- {
- "action": "transfer",
- "time": "2017-06-26T13:50:52.713Z",
- "transferTo": "Spoof62af9156-7775-4e03-a05b-23ee1a5841ea",
- "transfereeAddress": "8159184022"
- },
- {
- "action": "transfer",
- "time": "2017-06-26T13:50:52.713Z",
- "transferTo": "Spoof62af9156-7775-4e03-a05b-23ee1a5841ea",
- "transfereeAddress": "8159184022"
- },
- {
- "action": "transfer",
- "time": "2017-06-26T13:50:52.713Z",
- "transferTo": "Spoof62af9156-7775-4e03-a05b-23ee1a5841ea",
- "transfereeAddress": "8159184022"
- },
- {
- "action": "transfer",
- "time": "2017-06-26T13:50:52.713Z",
- "transferTo": "Spoof62af9156-7775-4e03-a05b-23ee1a5841ea",
- "transfereeAddress": "8159184022"
- },
- {
- "action": "channel-hangup",
- "hangupParty": "contact",
- "time": "2017-06-26T13:50:52.504Z"
- },
- {
- "action": "channel-outcome",
- "agentOutcome": "309",
- "recordingPath": "",
- "time": "2017-06-26T13:50:52.550Z"
- }
- ],
- "projectId": "f1d6154c-0a12-11e5-b37f-22000b2a3325",
- "sessionId": "SWIN3-STG_inbound_42909_7426341088_359",
- "topic": "consolidated",
- "transactionId": 20536556190092276,
- "type": "inbound",
- "uuid": "86d19c4e-9e8c-47da-8198-d42afd59095d"
- }
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