| name: David
| email: fireinthebooth@cock.li

fireinthebooth@cock.li (19:37:51): Hi! I was initially very happy with my betting experience here on kingbilly casino. I actually managed to win for a change, and was excited, hence I tried withdrawing my bitcoin to my wallet. I applied for the withdrawal, confirmed it via email, and waited for a staff member to verify the withdrawal. Unfortunately, now that I check, it says that my withdrawal has been 'discarded'. Furthermore, I got an email asking me to confirm my ID. This was extremely disappointing and is in direct violation of the promise made by the website. Allow me to quote from the Bitcoin FAQ:
"One of the benefits of playing with Bitcoins is that the cashout process is much more quicker compared to the usual currencies. In order to process your cashout request there is no need to upload any verification documents as your account in casino stays anonymous in accordance to Bitcoin policies. "

One of the major reasons why I decided to use King Billy for my online betting is because of this factor of anonymity. I am a very private person who takes his online security very seriously.

Please can you, as a vouched for casino, process my withdrawal without the unjust request of my personal documents. A vicious review on as many sites I can find will be posted if my request is not taken out.

Kind Regards,
David
Sergiu Dumitru (19:39:28): Hello! Thank you for contacting the King Billy support department✌🏻
Please allow me a moment to check your account :)☝🏻
fireinthebooth@cock.li (19:43:04): why was that not included as an announcement
Sergiu Dumitru (19:43:17): We should inform you that we used to have rules that allow Players with BTC do withdraw money without account verification. All Players in spite of currency he plays with should have account verified for any cashout now. So if you want to process this progress your account should be fully verified. Hope you understand that
fireinthebooth@cock.li (19:43:35): Thats unacceptable
fireinthebooth@cock.li (19:44:00): your website is making false claims and its fraudulent
fireinthebooth@cock.li (19:44:32): your FAQ clearly states your policy regarding btc withdrawals
fireinthebooth@cock.li (19:44:41): if that changed, it should have been updated to indicate such
fireinthebooth@cock.li (19:44:41): so, process my withdrawal as promised
Sergiu Dumitru (19:47:05): We can understand you but with all respect, we should inform you that all accounts that aim wi