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Should I replace these HDDs? SMART details provided

Dec 28th, 2019
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  1. Should I replace these HDDs? SMART details provided
  2. Hello. Do think these disks are good to go or should they be replaced immediately?
  3. Finding myself in the middle of server admins (managed) saying that these drives are no good, and the DC that says these are just fine even if somewhat old.
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  15. So I want a second opinion. Should be added maybe I'm planning on replacing this server within two years as a maximum.
  16.  
  17. Disk 1 (raid 1 setup)
  18. Model Family: Seagate Constellation ES (SATA 6Gb/s)
  19. Device Model: ST500NM0011
  20. Serial Number: Z1M11C26
  21. LU WWN Device Id: 5 000c50 04ebd55ee
  22. Add. Product Id: DELL(tm)
  23. Firmware Version: PA08
  24. User Capacity: 500,107,862,016 bytes [500 GB]
  25. Sector Size: 512 bytes logical/physical
  26. Rotation Rate: 7200 rpm
  27. Form Factor: 3.5 inches
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  38. Device is: In smartctl database [for details use: -P show]
  39. ATA Version is: ATA8-ACS T13/1699-D revision 4
  40. SATA Version is: SATA 3.0, 3.0 Gb/s (current: 3.0 Gb/s)
  41. Local Time is: Tue Dec 17 13:15:56 2019 GMT
  42. SMART support is: Available - device has SMART capability.
  43. SMART support is: Enabled
  44.  
  45. === START OF READ SMART DATA SECTION ===
  46. SMART Status command failed
  47. Please get assistance from https://www.smartmontools.org/
  48. Register values returned from SMART Status command are:
  49. ERR=0x00, SC=0x00, LL=0x00, LM=0x00, LH=0x00, DEV=0x00, STS=0x00
  50. SMART Status not supported: Invalid ATA output register values
  51. SMART overall-health self-assessment test result: PASSED
  52. Warning: This result is based on an Attribute check.
  53.  
  54.  
  55. SMART Attributes Data Structure revision number: 10
  56. Vendor Specific SMART Attributes with Thresholds:
  57. ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
  58. 1 Raw_Read_Error_Rate 0x000f 082 062 --- Pre-fail Always - 169467141
  59. 3 Spin_Up_Time 0x0003 096 096 --- Pre-fail Always - 0
  60. 4 Start_Stop_Count 0x0032 100 100 --- Old_age Always - 74
  61. 5 Reallocated_Sector_Ct 0x0033 100 100 --- Pre-fail Always - 0
  62. 7 Seek_Error_Rate 0x000f 090 060 --- Pre-fail Always - 973625917
  63. 9 Power_On_Hours 0x0032 037 037 --- Old_age Always - 56034
  64. 10 Spin_Retry_Count 0x0013 100 100 --- Pre-fail Always - 0
  65. 12 Power_Cycle_Count 0x0032 100 100 --- Old_age Always - 72
  66. 184 End-to-End_Error 0x0032 100 100 --- Old_age Always - 0
  67. 187 Reported_Uncorrect 0x0032 099 099 --- Old_age Always - 1
  68. 188 Command_Timeout 0x0032 100 100 --- Old_age Always - 0
  69. 189 High_Fly_Writes 0x003a 100 100 --- Old_age Always - 0
  70. 190 Airflow_Temperature_Cel 0x0022 070 058 --- Old_age Always - 30 (Min/Max 28/30)
  71. 191 G-Sense_Error_Rate 0x0032 100 100 --- Old_age Always - 0
  72. 192 Power-Off_Retract_Count 0x0032 100 100 --- Old_age Always - 72
  73. 193 Load_Cycle_Count 0x0032 100 100 --- Old_age Always - 74
  74. 194 Temperature_Celsius 0x0022 030 042 --- Old_age Always - 30 (0 21 0 0 0)
  75. 195 Hardware_ECC_Recovered 0x001a 118 099 --- Old_age Always - 169467141
  76. 197 Current_Pending_Sector 0x0012 100 100 --- Old_age Always - 0
  77. 198 Offline_Uncorrectable 0x0010 100 100 --- Old_age Offline - 0
  78. 199 UDMA_CRC_Error_Count 0x003e 200 200 --- Old_age Always - 0
  79. 240 Head_Flying_Hours 0x0000 100 253 --- Old_age Offline - 56034 (134 220 0)
  80. 241 Total_LBAs_Written 0x0000 100 253 --- Old_age Offline - 3624874738
  81. 242 Total_LBAs_Read 0x0000 100 253 --- Old_age Offline - 408568889
  82. Disk 2
  83. === START OF INFORMATION SECTION ===
  84. Model Family: Seagate Barracuda 7200.11
  85. Device Model: ST3750330AS
  86. Serial Number: 9QK15338
  87. LU WWN Device Id: 5 000c50 00d91d2d8
  88. Firmware Version: SD1A
  89. User Capacity: 750,156,374,016 bytes [750 GB]
  90. Sector Size: 512 bytes logical/physical
  91. Rotation Rate: 7200 rpm
  92. Device is: In smartctl database [for details use: -P show]
  93. ATA Version is: ATA8-ACS T13/1699-D revision 4
  94. SATA Version is: SATA 2.6, 1.5 Gb/s
  95. Local Time is: Tue Dec 17 13:14:25 2019 GMT
  96. SMART support is: Available - device has SMART capability.
  97. SMART support is: Enabled
  98.  
  99. === START OF READ SMART DATA SECTION ===
  100. SMART Status command failed
  101. Please get assistance from https://www.smartmontools.org/
  102. Register values returned from SMART Status command are:
  103. ERR=0x00, SC=0x00, LL=0x00, LM=0x00, LH=0x00, DEV=0x00, STS=0x00
  104. SMART Status not supported: Invalid ATA output register values
  105. SMART overall-health self-assessment test result: PASSED
  106. Warning: This result is based on an Attribute check.
  107.  
  108. SMART Attributes Data Structure revision number: 10
  109. Vendor Specific SMART Attributes with Thresholds:
  110. ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
  111. 1 Raw_Read_Error_Rate 0x000f 109 099 006 Pre-fail Always - 22347619
  112. 3 Spin_Up_Time 0x0003 095 093 000 Pre-fail Always - 0
  113. 4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 35
  114. 5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 4
  115. 7 Seek_Error_Rate 0x000f 063 060 030 Pre-fail Always - 2112072
  116. 9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 334
  117. 10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
  118. 12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 31
  119. 184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
  120. 187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
  121. 188 Command_Timeout 0x0032 100 099 000 Old_age Always - 4295032833
  122. 189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
  123. 190 Airflow_Temperature_Cel 0x0022 068 046 045 Old_age Always - 32 (Min/Max 23/32)
  124. 194 Temperature_Celsius 0x0022 032 054 000 Old_age Always - 32 (0 13 0 0 0)
  125. 195 Hardware_ECC_Recovered 0x001a 020 011 000 Old_age Always - 22347619
  126. 197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
  127. 198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
  128. 199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
  129. Well, Disk 1 appears to have over 6 years of use while Disk 2 is only about 15 days old? Seems like a drastically large difference. And the 15 day count seems low for a 750GB Drive but I guess someone may still be buying those...
  130.  
  131. Why is the second one only connecting at 1.5Gb/s?
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  133. Well, Disk 1 appears to have over 6 years of use while Disk 2 is only about 15 days old? Seems like a drastically large difference. And the 15 day count seems low for a 750GB Drive but I guess someone may still be buying those...
  134.  
  135. Why is the second one only connecting at 1.5Gb/s?
  136. Plan is to change disk 1 to a 750GB one like disk 2 with same power on count. No idea about 1.5Gb/s
  137. Frankly if the drive isn't giving you any issues and there's no errors recorded, AND you're planning on replacing the server, then replacing the drive is not really needed.
  138.  
  139. In my experience, drives failures usually come early or not at all. Once they've lived a while, then they usually outlive their usefulness.
  140. TailorMadeServers.Com - Dallas Dedicated Servers since 2003
  141. Yes, you should replace both drives.
  142.  
  143. Seagates fail pretty much constantly. So for that reason alone should be replaced.
  144.  
  145. More specific to your drives, however:
  146.  
  147. 187 Reported_Uncorrect 0x0032 099 099 --- Old_age Always - 1
  148.  
  149. uncorrectable sectors, even one = replace drive
  150.  
  151. 5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 4
  152.  
  153. reallocated sectors, even one = replace drive
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  157. You should replace both drives asap, they are both Seagates which we have had nothing but complete problems with over the years to the point that we refuse to buy them at all and highly suggest that others also do the same.
  158.  
  159. "More specific to your drives, however:
  160.  
  161. 187 Reported_Uncorrect 0x0032 099 099 --- Old_age Always - 1
  162.  
  163. uncorrectable sectors, even one = replace drive
  164.  
  165. 5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 4
  166.  
  167. reallocated sectors, even one = replace drive"
  168.  
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  172. Just one Reallocated or Uncorrectable sector is the maximum threshold to replace a drive. The moment that number reaches '1' it is time to replace the drive. Yours have reached and actually passed that threshold.
  173.  
  174. Given these are Seagates, further and more rapid degradation is likely to hit at a moments notice as a wall of bricks. Seagates are known to do that.
  175. Both HDDs are good to be replaced.
  176.  
  177. You may run then as is, but if for any reason one of the 2 HDD does not work fine, you may experience slowness on the server that are not wanted.
  178.  
  179. In addition to that, I doubt that the reported Power_On_Hours on "Disk 2" is right ... this is an old model. Maybe the value been reset.
  180.  
  181. 56034 hours on Disk 1, it's too much for me ... this drive should be replaced just because it's getting too old.
  182. While you are there, I recommend to configure it as Raid1 too.
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