Likes/Dislikes

/***************************
* Things Most Excited About
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-Dig through activity logs to troubleshoot a customer's broken Zap
-Create video tutorials to help teach users a specific feature or use case
-Make Zap templates to help showcase the thousands of ways customers can use Zapier
-Act as a dedicated rep for a handful of key customers to ensure their success using Zapier
-Work with people to figure out if Zapier can solve a particular workflow or integration challenge they have

/******************************
* Things Least Excited About
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-Help resolve billing issues for customers over the phone
-Ghostwrite documentation for partners to publish on their own sites
-Respond to Zapier fans on Twitter, Facebook, Reddit, and other 3rd party sites
-Analyze thousands of support tickets to spot trends the product team can use
-Run ticket review sessions to make sure tone is consistent across Zapier responses