Answer();
Wait(1);
Read(option,entrada_ura,1,,3,5);

switch (${option})
{
    case 1:
        Set(QUEUE=Comercial);
        ifTime (08:00-18:00|mon-fri|*|*)
        {
            Set(queueExten=${Confast.Queues.Comercial});
        }
        else
        {
            Dial(PJSIP/104,60);
        }
        break;

    case 2:
        Set(QUEUE=Financeiro);
        ifTime (08:00-18:00|mon-fri|*|*)
        {
            Set(queueExten=${Confast.Queues.Financeiro});
        }
        else
        {
            Dial(PJSIP/104,60);
        }
        break;

    case 3:
        Set(QUEUE=Suporte);
        ifTime (08:00-19:30|mon-fri|*|*)
        {
            Set(queueExten=${Confast.Queues.Suporte});
        }
        else
        {
            Dial(PJSIP/104,60);
        }
        break;
}

if ("${READSTATUS}" = "TIMEOUT")
{
    Gosub(Confast-processCallOptions,${queueExten},1(Inbound));
    Queue(Suporte,tTc,,,180);

}

Gosub(Confast-processCallOptions,${queueExten},1(Inbound));
Queue(${QUEUE},tTc,,,180);
//Confast-Queues-Extens|${queueExten}|1;