otobo@IT-Ticket:~$ bin/otobo.Console.pl Maint::PostMaster::MailAccountFetch --force-pid --debug

Spawning child process to fetch incoming messages from mail accounts...

outlook.office365.com (IMAPOAuth2)...
Started at Tue Apr 18 09:48:17 2023
Using Mail::IMAPClient version 3.42 on perl 5.032001
Connecting with IO::Socket::IP PeerAddr outlook.office365.com PeerPort 143 Proto tcp Timeout 600 Debug 1
ERROR: Unable to connect to outlook.office365.com:  at /usr/share/perl5/Mail/IMAPClient.pm line 377.
        Mail::IMAPClient::connect(Mail::IMAPClient=HASH(0x55ab6bea0550)) called at /usr/share/perl5/Mail/IMAPClient.pm line 315
        Mail::IMAPClient::new("Mail::IMAPClient", "Server", "outlook.office365.com", "Starttls", ARRAY(0x55ab6be5cf18), "Debug", 1, "Uid", ...) called at /opt/otobo/Kernel/System/MailAccount/IMAPOAuth2.pm line 75
        Kernel::System::MailAccount::IMAPOAuth2::Connect(Kernel::System::MailAccount::IMAPOAuth2=HASH(0x55ab6b3c1e90), "ID", 30, "Host", "outlook.office365.com", "Login", "it********ticket\@xxxxxxx.xxx", "Password", ...) called at /opt/otobo/Kernel/System/MailAccount/IMAPOAuth2.pm line 215
        eval {...} called at /opt/otobo/Kernel/System/MailAccount/IMAPOAuth2.pm line 218
        Kernel::System::MailAccount::IMAPOAuth2::_Fetch(Kernel::System::MailAccount::IMAPOAuth2=HASH(0x55ab6b3c1e90), "Host", "outlook.office365.com", "IMAPFolder", "INBOX", "Password", "********", "ID", ...) called at /opt/otobo/Kernel/System/MailAccount/IMAPOAuth2.pm line 116
        Kernel::System::MailAccount::IMAPOAuth2::Fetch(Kernel::System::MailAccount::IMAPOAuth2=HASH(0x55ab6b3c1e90), "Comment", "", "Debug", 1, "Host", "outlook.office365.com", "IMAPFolder", ...) called at /opt/otobo/Custom/Kernel/System/MailAccount.pm line 654
        Kernel::System::MailAccount::MailAccountFetch(Kernel::System::MailAccount=HASH(0x55ab6b2e9880), "CreateTime", "2023********04********18 07:38:17", "Profile", "Custom1", "DispatchingBy", "Queue", "Host", ...) called at /opt/otobo/Kernel/System/Console/Command/Maint/PostMaster/MailAccountFetch.pm line 180
        eval {...} called at /opt/otobo/Kernel/System/Console/Command/Maint/PostMaster/MailAccountFetch.pm line 172
        Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run(Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch=HASH(0x55ab6a9a2d50)) called at /opt/otobo/Kernel/System/Console/BaseCommand.pm line 480
        eval {...} called at /opt/otobo/Kernel/System/Console/BaseCommand.pm line 474
        Kernel::System::Console::BaseCommand::Execute(Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch=HASH(0x55ab6a9a2d50), "****************force********pid", "****************debug") called at /opt/otobo/Kernel/System/Console/InterfaceConsole.pm line 88
        Kernel::System::Console::InterfaceConsole::Run(Kernel::System::Console::InterfaceConsole=HASH(0x55ab6a9c1bd8), "Maint::PostMaster::MailAccountFetch", "****************force********pid", "****************debug") called at bin/otobo.Console.pl line 35
ERROR: OTOBO********otobo.Console.pl********Maint::PostMaster::MailAccountFetch********70 Perl: 5.32.1 OS: linux Time: Tue Apr 18 07:57:02 2023

 Message: CommunicationLog(ID:3837,AccountType:********,AccountID:********,Direction:Incoming,Transport:Email,ObjectLogType:Connection,ObjectLogID:4043)::Kernel::System::MailAccount::IMAPOAuth2 => Something went wrong while trying to connect to 'IMAPOAuth2 => it********ticket@xxxxxx.xxxxxx/outlook.office365.com': Can't call method "authenticate" on an undefined value at /opt/otobo/Kernel/System/MailAccount/IMAPOAuth2.pm line 83.


 Traceback (31349):
   Module: Kernel::System::CommunicationLog::_LogError Line: 563
   Module: Kernel::System::CommunicationLog::ObjectLog Line: 321
   Module: Kernel::System::MailAccount::IMAPOAuth2::_Fetch Line: 233
   Module: Kernel::System::MailAccount::IMAPOAuth2::Fetch Line: 116
   Module: Kernel::System::MailAccount::MailAccountFetch Line: 654
   Module: (eval) Line: 180
   Module: Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch::Run Line: 172
   Module: (eval) Line: 480
   Module: Kernel::System::Console::BaseCommand::Execute Line: 474
   Module: Kernel::System::Console::InterfaceConsole::Run Line: 88
   Module: bin/otobo.Console.pl Line: 35

Done.