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Feb 2nd, 2016
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  1. 35.0 APEX_CODE,FINEST;APEX_PROFILING,FINEST;CALLOUT,INFO;DB,FINEST;SYSTEM,FINEST;VALIDATION,INFO;VISUALFORCE,FINEST;WORKFLOW,INFO
  2. 15:47:58.019 (19499823)|EXECUTION_STARTED
  3. 15:47:58.019 (19524357)|CODE_UNIT_STARTED|[EXTERNAL]|066a0000001J88g|VF: /apex/caseTiming
  4. 15:47:58.032 (32599286)|CODE_UNIT_STARTED|[EXTERNAL]|01pa0000001qQ5V|caseTimingController <init>
  5. 15:47:58.032 (32636316)|SYSTEM_MODE_ENTER|true
  6. 15:47:58.033 (33360525)|HEAP_ALLOCATE|[72]|Bytes:3
  7. 15:47:58.033 (33414216)|HEAP_ALLOCATE|[77]|Bytes:152
  8. 15:47:58.033 (33433529)|HEAP_ALLOCATE|[342]|Bytes:408
  9. 15:47:58.033 (33458214)|HEAP_ALLOCATE|[355]|Bytes:408
  10. 15:47:58.033 (33478254)|HEAP_ALLOCATE|[467]|Bytes:48
  11. 15:47:58.033 (33508167)|HEAP_ALLOCATE|[139]|Bytes:6
  12. 15:47:58.033 (33530989)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:96
  13. 15:47:58.033 (33538990)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:6
  14. 15:47:58.033 (33543126)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:2
  15. 15:47:58.033 (33558607)|METHOD_ENTRY|[1]|01pa0000001qQ5V|caseTimingController.caseTimingController()
  16. 15:47:58.033 (33564416)|STATEMENT_EXECUTE|[1]
  17. 15:47:58.033 (33569563)|STATEMENT_EXECUTE|[1]
  18. 15:47:58.033 (33577926)|METHOD_EXIT|[1]|caseTimingController
  19. 15:47:58.037 (37178297)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:20
  20. 15:47:58.037 (37203993)|VARIABLE_SCOPE_BEGIN|[9]|this|caseTimingController|true|false
  21. 15:47:58.037 (37271651)|VARIABLE_ASSIGNMENT|[9]|this|{}|0x660270bd
  22. 15:47:58.037 (37279112)|VARIABLE_SCOPE_BEGIN|[9]|controller|ApexPages.StandardController|true|false
  23. 15:47:58.037 (37461280)|VARIABLE_ASSIGNMENT|[9]|controller|"StandardController [null]"|0x448f99c
  24. 15:47:58.037 (37473527)|STATEMENT_EXECUTE|[1]
  25. 15:47:58.037 (37476438)|STATEMENT_EXECUTE|[4]
  26. 15:47:58.037 (37478607)|STATEMENT_EXECUTE|[5]
  27. 15:47:58.037 (37480482)|STATEMENT_EXECUTE|[6]
  28. 15:47:58.037 (37482371)|STATEMENT_EXECUTE|[7]
  29. 15:47:58.037 (37490648)|HEAP_ALLOCATE|[7]|Bytes:20
  30. 15:47:58.037 (37499588)|HEAP_ALLOCATE|[7]|Bytes:21
  31. 15:47:58.037 (37533893)|METHOD_ENTRY|[1]|01pa0000001qQ5U|caseTiming.caseTiming()
  32. 15:47:58.037 (37539224)|STATEMENT_EXECUTE|[1]
  33. 15:47:58.037 (37542828)|STATEMENT_EXECUTE|[1]
  34. 15:47:58.037 (37548043)|METHOD_EXIT|[1]|caseTiming
  35. 15:47:58.037 (37575317)|HEAP_ALLOCATE|[7]|Bytes:28
  36. 15:47:58.037 (37595100)|CONSTRUCTOR_ENTRY|[7]|01pa0000001qQ5U|<init>()
  37. 15:47:58.037 (37655336)|VARIABLE_SCOPE_BEGIN|[1]|this|caseTiming|true|false
  38. 15:47:58.037 (37693093)|VARIABLE_ASSIGNMENT|[1]|this|{}|0x11768941
  39. 15:47:58.037 (37708465)|HEAP_ALLOCATE|[2]|Bytes:6
  40. 15:47:58.037 (37722927)|VARIABLE_SCOPE_BEGIN|[2]|this|System.ApexBaseClass|true|false
  41. 15:47:58.037 (37742142)|VARIABLE_ASSIGNMENT|[2]|this|{}|0x11768941
  42. 15:47:58.037 (37755618)|STATEMENT_EXECUTE|[1]
  43. 15:47:58.037 (37758561)|STATEMENT_EXECUTE|[2]
  44. 15:47:58.037 (37810367)|HEAP_ALLOCATE|[2]|Bytes:28
  45. 15:47:58.037 (37820474)|HEAP_ALLOCATE|[2]|Bytes:28
  46. 15:47:58.037 (37842891)|VARIABLE_ASSIGNMENT|[2]|this.timeDiff|0|0x11768941
  47. 15:47:58.037 (37847893)|STATEMENT_EXECUTE|[3]
  48. 15:47:58.037 (37856905)|HEAP_ALLOCATE|[3]|Bytes:28
  49. 15:47:58.037 (37860453)|HEAP_ALLOCATE|[3]|Bytes:28
  50. 15:47:58.037 (37870203)|VARIABLE_ASSIGNMENT|[3]|this.timework|0|0x11768941
  51. 15:47:58.037 (37874303)|STATEMENT_EXECUTE|[4]
  52. 15:47:58.037 (37880751)|HEAP_ALLOCATE|[4]|Bytes:28
  53. 15:47:58.037 (37883791)|HEAP_ALLOCATE|[4]|Bytes:28
  54. 15:47:58.037 (37892483)|VARIABLE_ASSIGNMENT|[4]|this.timePE|0|0x11768941
  55. 15:47:58.037 (37899226)|STATEMENT_EXECUTE|[5]
  56. 15:47:58.037 (37917253)|HEAP_ALLOCATE|[50]|Bytes:5
  57. 15:47:58.037 (37936553)|HEAP_ALLOCATE|[56]|Bytes:5
  58. 15:47:58.037 (37947385)|HEAP_ALLOCATE|[64]|Bytes:7
  59. 15:47:58.037 (37981838)|SYSTEM_METHOD_ENTRY|[5]|System.now()
  60. 15:47:58.038 (38053477)|HEAP_ALLOCATE|[5]|Bytes:56
  61. 15:47:58.038 (38063066)|SYSTEM_METHOD_EXIT|[5]|System.now()
  62. 15:47:58.038 (38106615)|VARIABLE_ASSIGNMENT|[5]|this.now|"2016-01-26T15:47:58.338Z"|0x11768941
  63. 15:47:58.038 (38112611)|STATEMENT_EXECUTE|[6]
  64. 15:47:58.038 (38117415)|HEAP_ALLOCATE|[6]|Bytes:51
  65. 15:47:58.038 (38129371)|HEAP_ALLOCATE|[6]|Bytes:4
  66. 15:47:58.038 (38424163)|SOQL_EXECUTE_BEGIN|[6]|Aggregations:0|SELECT id FROM businesshours WHERE isDefault = TRUE
  67. 15:47:58.038 (38436321)|LIMIT_USAGE|[6]|SOQL|1|100
  68. 15:47:58.038 (38439699)|LIMIT_USAGE|[6]|AGGS|0|300
  69. 15:47:58.041 (41594952)|SOQL_EXECUTE_END|[6]|Rows:1
  70. 15:47:58.041 (41603851)|LIMIT_USAGE|[6]|SOQL_ROWS|1|50000
  71. 15:47:58.041 (41616635)|HEAP_ALLOCATE|[6]|Bytes:8
  72. 15:47:58.041 (41631251)|HEAP_ALLOCATE|[6]|Bytes:29
  73. 15:47:58.041 (41730105)|HEAP_ALLOCATE|[6]|Bytes:8
  74. 15:47:58.041 (41741074)|HEAP_ALLOCATE|[6]|Bytes:39
  75. 15:47:58.041 (41829390)|HEAP_ALLOCATE|[6]|Bytes:8
  76. 15:47:58.041 (41869447)|VARIABLE_ASSIGNMENT|[6]|this.ukBusinessHours|{"s":1,"v":{"Id":"01m30000000HpGZAA0"}}|0x11768941
  77. 15:47:58.041 (41876410)|STATEMENT_EXECUTE|[7]
  78. 15:47:58.041 (41881009)|HEAP_ALLOCATE|[7]|Bytes:52
  79. 15:47:58.041 (41887658)|HEAP_ALLOCATE|[7]|Bytes:4
  80. 15:47:58.042 (42022623)|SOQL_EXECUTE_BEGIN|[7]|Aggregations:0|SELECT id FROM businesshours WHERE isDefault = FALSE
  81. 15:47:58.042 (42030520)|LIMIT_USAGE|[7]|SOQL|2|100
  82. 15:47:58.042 (42033217)|LIMIT_USAGE|[7]|AGGS|0|300
  83. 15:47:58.043 (43120118)|SOQL_EXECUTE_END|[7]|Rows:1
  84. 15:47:58.043 (43128515)|LIMIT_USAGE|[7]|SOQL_ROWS|2|50000
  85. 15:47:58.043 (43136369)|HEAP_ALLOCATE|[7]|Bytes:8
  86. 15:47:58.043 (43146063)|HEAP_ALLOCATE|[7]|Bytes:29
  87. 15:47:58.043 (43161702)|HEAP_ALLOCATE|[7]|Bytes:8
  88. 15:47:58.043 (43189378)|HEAP_ALLOCATE|[7]|Bytes:8
  89. 15:47:58.043 (43215844)|VARIABLE_ASSIGNMENT|[7]|this.usBusinessHours|{"s":1,"v":{"Id":"01ma0000000JDNlAAO"}}|0x11768941
  90. 15:47:58.043 (43227937)|CONSTRUCTOR_EXIT|[7]|01pa0000001qQ5U|<init>()
  91. 15:47:58.043 (43238098)|VARIABLE_ASSIGNMENT|[7]|this.ctm|0x11768941|0x660270bd
  92. 15:47:58.043 (43248944)|VARIABLE_SCOPE_BEGIN|[2]|this|System.ApexBaseClass|true|false
  93. 15:47:58.043 (43278752)|VARIABLE_ASSIGNMENT|[2]|this|{"ctm":"0x11768941"}|0x660270bd
  94. 15:47:58.043 (43290090)|STATEMENT_EXECUTE|[9]
  95. 15:47:58.043 (43292975)|STATEMENT_EXECUTE|[10]
  96. 15:47:58.043 (43326605)|SYSTEM_METHOD_ENTRY|[10]|ApexPages.StandardController.getRecord()
  97. 15:47:58.063 (63310345)|HEAP_ALLOCATE|[10]|Bytes:60
  98. 15:47:58.063 (63340454)|SYSTEM_METHOD_EXIT|[10]|ApexPages.StandardController.getRecord()
  99. 15:47:58.063 (63447820)|VARIABLE_ASSIGNMENT|[10]|this.cs|{"s":1,"v":{"BusinessHoursId":"01m30000000HpGZAA0","CaseNumber":"00203754","CreatedDate":"2016-01-22T18:32:17.000Z","CurrencyIsoCode":"GBP","Id":"500a0000012iX2sAAE","Owner_Link__c":"00530000004V2d3AAC","OwnerId":"00530000004V2d3AAC","Priority":"Low","Status":"Closed","Time_start_GB_hours_ (2 more) ...":"2016-01-22T18:32:17.000Z","Time_start_pending_e (10 more) ...":"2016-01-26T09:10:29.000Z","Total_Work_Time__c":39120,"RecordTypeId":"012a0000000AVO4AAO","Owner_Link__r":{"s":2,"v":{"Username":"emily.hurley@iop.org","Id":"00530000004V2d3AAC","CurrencyIsoCode":"GBP"}}}}|0x660270bd
  100. 15:47:58.063 (63461410)|STATEMENT_EXECUTE|[11]
  101. 15:47:58.063 (63775679)|VARIABLE_ASSIGNMENT|[11]|this.controller|"StandardController [[Case (BusinessHoursId:01m30000000HpGZAA0, CaseNumber:00203754, CreatedDate:Fri Jan 22 18:32:17 GMT 2016, CurrencyIsoCode:GBP, Id:500a0000012iX2sAAE, Owner_Link__c:00530000004V2d3AAC, OwnerId:00530000004V2d3AAC, Priority:Low, Status:Closed, Time_start_GB_hours__c:Fri Jan 22 18:32:17 GMT 2016, Time_start_pending_external__c:Tue Jan 26 09:10:29 GMT 2016, Total_Work_Time__c:39120, RecordTypeId:012a0000000AVO4AAO, Owner_Link__r:[User (Username:emily.hurley@iop.org, Id:00530000004V2d3AAC, CurrencyIsoCode:GBP)])]]"|0x660270bd
  102. 15:47:58.063 (63804559)|CODE_UNIT_FINISHED|caseTimingController <init>
  103. 15:47:58.063 (63932026)|CODE_UNIT_STARTED|[EXTERNAL]|01pa0000001qQ5V|caseTimingController invoke(Age)
  104. 15:47:58.064 (64018426)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:20
  105. 15:47:58.064 (64035087)|VARIABLE_SCOPE_BEGIN|[15]|this|caseTimingController|true|false
  106. 15:47:58.064 (64273030)|VARIABLE_ASSIGNMENT|[15]|this|{"controller":"StandardController [[Case (BusinessHoursId:01m30000000HpGZAA0, CaseNumber:00203754, CreatedDate:Fri Jan 22 18:32:17 GMT 2016, CurrencyIsoCode:GBP, Id:500a0000012iX2sAAE, Owner_Link__c:00530000004V2d3AAC, OwnerId:00530000004V2d3AAC, Priority:Low, Status:Closed, Time_start_GB_hours__c:Fri Jan 22 18:32:17 GMT 2016, Time_start_pending_external__c:Tue Jan 26 09:10:29 GMT 2016, Total_Work_Time__c:39120, RecordTypeId:012a0000000AVO4AAO, Owner_Link__r:[User (Username:emily.hurley@iop.org, Id:00530000004V2d3AAC, CurrencyIsoCode:GBP)])]]","cs":"0x1d1927c9","ctm":"0x11768941"}|0x660270bd
  107. 15:47:58.064 (64293385)|STATEMENT_EXECUTE|[15]
  108. 15:47:58.064 (64296809)|STATEMENT_EXECUTE|[17]
  109. 15:47:58.064 (64338922)|VARIABLE_SCOPE_BEGIN|[17]|startPE|Datetime|false|false
  110. 15:47:58.064 (64364046)|VARIABLE_ASSIGNMENT|[17]|startPE|"2016-01-26T09:10:29.000Z"
  111. 15:47:58.064 (64369916)|STATEMENT_EXECUTE|[18]
  112. 15:47:58.064 (64375233)|HEAP_ALLOCATE|[18]|Bytes:15
  113. 15:47:58.064 (64443904)|SYSTEM_METHOD_ENTRY|[18]|String.valueOf(Object)
  114. 15:47:58.064 (64492392)|HEAP_ALLOCATE|[18]|Bytes:19
  115. 15:47:58.064 (64508989)|SYSTEM_METHOD_EXIT|[18]|String.valueOf(Object)
  116. 15:47:58.064 (64521330)|HEAP_ALLOCATE|[18]|Bytes:34
  117. 15:47:58.064 (64540612)|SYSTEM_METHOD_ENTRY|[18]|System.debug(ANY)
  118. 15:47:58.064 (64549788)|USER_DEBUG|[18]|DEBUG|Created Date = 2016-01-22 18:32:17
  119. 15:47:58.064 (64555683)|SYSTEM_METHOD_EXIT|[18]|System.debug(ANY)
  120. 15:47:58.064 (64581919)|HEAP_ALLOCATE|[19]|Bytes:6
  121. 15:47:58.064 (64612454)|STATEMENT_EXECUTE|[19]
  122. 15:47:58.064 (64622075)|HEAP_ALLOCATE|[22]|Bytes:16
  123. 15:47:58.064 (64631660)|STATEMENT_EXECUTE|[22]
  124. 15:47:58.064 (64634366)|STATEMENT_EXECUTE|[25]
  125. 15:47:58.064 (64667485)|HEAP_ALLOCATE|[25]|Bytes:8
  126. 15:47:58.064 (64683004)|DML_BEGIN|[25]|Op:Update|Type:Case|Rows:1
  127. 15:47:58.064 (64692779)|LIMIT_USAGE|[25]|DML|1|150
  128. 15:47:58.064 (64696609)|LIMIT_USAGE|[25]|DML_ROWS|1|10000
  129. 15:47:58.064 (64704155)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:8
  130. 15:47:58.151 (151412153)|CODE_UNIT_STARTED|[EXTERNAL]|01q30000000Pvme|Update_OwnerLink on Case trigger event BeforeUpdate for [500a0000012iX2s]
  131. 15:47:58.151 (151488360)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:8
  132. 15:47:58.151 (151515025)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:8
  133. 15:47:58.151 (151657225)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:4
  134. 15:47:58.151 (151675331)|VARIABLE_SCOPE_BEGIN|[1]|this|Update_OwnerLink|true|false
  135. 15:47:58.151 (151724139)|VARIABLE_ASSIGNMENT|[1]|this|{}|0x495be93d
  136. 15:47:58.151 (151782501)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:4
  137. 15:47:58.151 (151792720)|VARIABLE_SCOPE_BEGIN|[1]|this|Update_OwnerLink|true|false
  138. 15:47:58.151 (151810347)|VARIABLE_ASSIGNMENT|[1]|this|{}|0x495be93d
  139. 15:47:58.151 (151820490)|STATEMENT_EXECUTE|[1]
  140. 15:47:58.151 (151975698)|SYSTEM_METHOD_ENTRY|[6]|List<Case>.iterator()
  141. 15:47:58.152 (152160942)|SYSTEM_METHOD_EXIT|[6]|List<Case>.iterator()
  142. 15:47:58.152 (152192995)|SYSTEM_METHOD_ENTRY|[6]|system.ListIterator.hasNext()
  143. 15:47:58.152 (152223238)|HEAP_ALLOCATE|[6]|Bytes:5
  144. 15:47:58.152 (152259247)|SYSTEM_METHOD_EXIT|[6]|system.ListIterator.hasNext()
  145. 15:47:58.152 (152279700)|HEAP_ALLOCATE|[6]|Bytes:4
  146. 15:47:58.152 (152292100)|VARIABLE_SCOPE_BEGIN|[6]|c|Case|true|false
  147. 15:47:58.191 (191388870)|VARIABLE_ASSIGNMENT|[6]|c|{"Origin":"Email (EPS)","Work_Time_PE_prev__c":0,"LastModifiedDate":"2016-01-26T15:39:33.000Z","Closed_date__c":"2016-01-26T15:39:31.000Z","Time_Spent_Pending_E (10 more) ...":0,"Work_Time_US_prev__c":0,"Total_Work_Time_Mins (3 more) ...":652,"EntitlementId":"550a0000000PvUjAAK","Request_invoice_fina (6 more) ...":false,"IsSelfServiceClosed":false,"Query_Type__c":"Invoice Administrati (13 more) ...","Work_Time_US_calc__c":0,"BusinessHoursId":"01m30000000HpGZAA0","Pending_External__c":13636,"SuppliedName":"Bullis, Leslie G","CreatedById":"00530000004Kz4eAAC","Total_Time__c":321584,"Customer_Type__c":"Individual User (Dir (19 more) ...","csmrgp__Subject_Conv (11 more) ...":"Credit Card Receipt (23 more) ...","IsClosedOnCreate":false,"Open_Time__c":335220,"Work_Time_PE_calc__c":13637,"Length_of_Trial__c":0,"Pending_External_Cal (4 more) ...":13637.0,"Status":"Closed","Invoice_Attached_by_ (5 more) ...":false,"Case_Request_Currenc (4 more) ...":"GBP","IsDeleted":false,"HasCommentsUnreadByO (4 more) ...":false,"Open_Time_calc__c":335220.0,"Work_Time_US__c":0,"Priority":"Low","Product_Service_Name (3 more) ...":"Document Delivery Se (5 more) ...","CurrencyIsoCode":"GBP","MilestoneStatus":"Compliant","Invoice_sent__c":false,"Time_Pending_Previou (4 more) ...":-1,"IsStopped":false,"Deferred_Revenue__c":"N/A","IsEscalated":false,"CreatedDate":"2016-01-22T18:32:17.000Z","Id":"500a0000012iX2sAAE","Work_Time_GB_calc__c":52757,"Publishing_Partners_ (2 more) ...":"N/A","Description":"Can you email me a c (717 more) ...","Total_Time_Mins__c":5360,"SlaExitDate":"2016-01-26T15:39:32.000Z","IsClosed":true,"Partner_Type__c":"IOP PUBLISHING/OTHER","Test_invoice__c":"Case not affected","SuppliedEmail":"lbullis@eastman.com","Owner_id__c":"00530000004V2d3","OwnerId":"00530000004V2d3AAC","Case_re_opened_after (16 more) ...":false,"Case_Team__c":"EPS Specialists","Overall_Category__c":"Forwards","Case_Owner_Role__c":"ezh","RecordTypeId":"012a0000000AVO4AAO","Subject_Conversation (3 more) ...":"Credit Card Receipt (23 more) ...","Work_Time_GB_prev__c":0,"CaseNumber":"00203754","Email_Received__c":false,"HasSelfServiceCommen (2 more) ...":false,"Work_Time_PE__c":13637,"SlaStartDate":"2016-01-22T18:32:17.000Z","Country__c":"NOT COUNTRY SPECIFIC","Request_Type__c":"Invoice","Total_Time_External_ (2 more) ...":"3:47:16","Total_Work_Time__c":39120,"IsVisibleInSelfServi (2 more) ...":true,"Time_start_GB_hours_ (2 more) ...":"2016-01-22T18:32:17.000Z","First_Response_compl (7 more) ...":"2016-01-22T18:32:16.000Z","Owner_Link__c":"00530000004V2d3AAC","Subject":"Credit Card Receipt (23 more) ...","SystemModstamp":"2016-01-26T15:39:34.000Z","Time_start_pending_e (10 more) ...":"2016-01-26T09:10:29.000Z","Work_Time_GB__c":52757,"Total_Open_Time__c":"89:19:44","System_Created_By__c":"john.leopold@iop.org","Invoice_sent_hidden_ (2 more) ...":false,"ClosedDate":"2016-01-26T15:39:31.000Z","Open_Time_prev__c":0,"LastModifiedById":"00530000004V2d3AAC","Invoice_attached_on_ (14 more) ...":false,"Elapsed_Business_Tim (4 more) ...":"10:52:0","Trial_set_up_complet (4 more) ...":false}|0x6fd14834
  148. 15:47:58.191 (191428885)|STATEMENT_EXECUTE|[6]
  149. 15:47:58.191 (191492506)|HEAP_ALLOCATE|[7]|Bytes:18
  150. 15:47:58.191 (191550826)|SYSTEM_METHOD_ENTRY|[7]|String.substring(Integer, Integer)
  151. 15:47:58.191 (191595881)|HEAP_ALLOCATE|[7]|Bytes:3
  152. 15:47:58.191 (191610794)|SYSTEM_METHOD_EXIT|[7]|String.substring(Integer, Integer)
  153. 15:47:58.191 (191619064)|HEAP_ALLOCATE|[7]|Bytes:3
  154. 15:47:58.191 (191651978)|STATEMENT_EXECUTE|[9]
  155. 15:47:58.192 (192421657)|VARIABLE_ASSIGNMENT|[9]|this.Owner_Link__c|"00530000004V2d3AAC"|0x6fd14834
  156. 15:47:58.192 (192444367)|SYSTEM_METHOD_ENTRY|[6]|system.ListIterator.hasNext()
  157. 15:47:58.192 (192466153)|HEAP_ALLOCATE|[6]|Bytes:5
  158. 15:47:58.192 (192474196)|SYSTEM_METHOD_EXIT|[6]|system.ListIterator.hasNext()
  159. 15:47:58.192 (192494134)|VARIABLE_ASSIGNMENT|[6]|c|null|
  160. 15:47:58.192 (192518145)|CUMULATIVE_LIMIT_USAGE
  161. 15:47:58.192 (192518145)|LIMIT_USAGE_FOR_NS|(default)|
  162. Number of SOQL queries: 2 out of 100
  163. Number of query rows: 2 out of 50000
  164. Number of SOSL queries: 0 out of 20
  165. Number of DML statements: 1 out of 150
  166. Number of DML rows: 1 out of 10000
  167. Maximum CPU time: 0 out of 10000
  168. Maximum heap size: 0 out of 6000000
  169. Number of callouts: 0 out of 100
  170. Number of Email Invocations: 0 out of 10
  171. Number of future calls: 0 out of 50
  172. Number of queueable jobs added to the queue: 0 out of 50
  173. Number of Mobile Apex push calls: 0 out of 10
  174.  
  175. 15:47:58.192 (192518145)|TOTAL_EMAIL_RECIPIENTS_QUEUED|0
  176. 15:47:58.192 (192518145)|STATIC_VARIABLE_LIST|
  177. int:BYTES:0
  178. char[]:DigitTens:0
  179. int:MAX_VALUE:0
  180. int:MAX_EXPONENT:0
  181. double:POSITIVE_INFINITY:0
  182. double:MIN_VALUE:0
  183. long:serialVersionUID:0
  184. String:_sfdcSuppressedCodeLocations:0
  185. long:serialVersionUID:0
  186. int:SIZE:0
  187. String:_sfdcSuppressedCodeLocations:0
  188. String:_sfdcAdditionalCodeLocations:0
  189. int:MIN_EXPONENT:0
  190. char[]:DigitOnes:0
  191. int:SIZE:0
  192. double:NaN:0
  193. String:_sfdcAdditionalCodeLocations:0
  194. double:MIN_NORMAL:0
  195. String:__sfdcProperties:0
  196. String:_sfdcAdditionalCodeLocations:0
  197. Boolean:TRUE:0
  198. int:MIN_VALUE:0
  199. double:NEGATIVE_INFINITY:0
  200. long:serialVersionUID:0
  201. int[]:sizeTable:0
  202. double:MAX_VALUE:0
  203. char[]:digits:0
  204. int:BYTES:0
  205. Boolean:FALSE:0
  206.  
  207. 15:47:58.192 (192518145)|CUMULATIVE_LIMIT_USAGE_END
  208.  
  209. 15:47:58.192 (192829522)|CODE_UNIT_FINISHED|Update_OwnerLink on Case trigger event BeforeUpdate for [500a0000012iX2s]
  210. 15:47:58.196 (196517267)|CODE_UNIT_STARTED|[EXTERNAL]|01qa00000000HAG|CompleteMilestone on Case trigger event BeforeUpdate for [500a0000012iX2s]
  211. 15:47:58.196 (196548768)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:8
  212. 15:47:58.196 (196557053)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:8
  213. 15:47:58.196 (196678795)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:2
  214. 15:47:58.196 (196775485)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:20
  215. 15:47:58.196 (196790058)|VARIABLE_SCOPE_BEGIN|[1]|this|CompleteMilestone|true|false
  216. 15:47:58.196 (196839410)|VARIABLE_ASSIGNMENT|[1]|this|{}|0x472cc12b
  217. 15:47:58.196 (196899287)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:20
  218. 15:47:58.196 (196909739)|VARIABLE_SCOPE_BEGIN|[1]|this|CompleteMilestone|true|false
  219. 15:47:58.196 (196928574)|VARIABLE_ASSIGNMENT|[1]|this|{}|0x472cc12b
  220. 15:47:58.196 (196936233)|STATEMENT_EXECUTE|[1]
  221. 15:47:58.196 (196939176)|STATEMENT_EXECUTE|[4]
  222. 15:47:58.196 (196947573)|HEAP_ALLOCATE|[4]|Bytes:4
  223. 15:47:58.196 (196967993)|SYSTEM_CONSTRUCTOR_ENTRY|[4]|<init>()
  224. 15:47:58.196 (196999357)|SYSTEM_CONSTRUCTOR_EXIT|[4]|<init>()
  225. 15:47:58.197 (197052324)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:4
  226. 15:47:58.197 (197084027)|VARIABLE_ASSIGNMENT|[4]|this.caseID|{"s":1,"v":[]}|0x472cc12b
  227. 15:47:58.197 (197116720)|SYSTEM_METHOD_ENTRY|[5]|List<Case>.iterator()
  228. 15:47:58.197 (197149087)|SYSTEM_METHOD_EXIT|[5]|List<Case>.iterator()
  229. 15:47:58.197 (197162091)|SYSTEM_METHOD_ENTRY|[5]|system.ListIterator.hasNext()
  230. 15:47:58.197 (197174551)|HEAP_ALLOCATE|[5]|Bytes:5
  231. 15:47:58.197 (197195935)|SYSTEM_METHOD_EXIT|[5]|system.ListIterator.hasNext()
  232. 15:47:58.197 (197213083)|HEAP_ALLOCATE|[5]|Bytes:4
  233. 15:47:58.197 (197223820)|VARIABLE_SCOPE_BEGIN|[5]|caseObject|Case|true|false
  234. 15:47:58.198 (198085744)|VARIABLE_ASSIGNMENT|[5]|caseObject|{"Origin":"Email (EPS)","Work_Time_PE_prev__c":0,"LastModifiedDate":"2016-01-26T15:39:33.000Z","Closed_date__c":"2016-01-26T15:39:31.000Z","Time_Spent_Pending_E (10 more) ...":0,"Work_Time_US_prev__c":0,"Total_Work_Time_Mins (3 more) ...":652,"EntitlementId":"550a0000000PvUjAAK","Request_invoice_fina (6 more) ...":false,"IsSelfServiceClosed":false,"Query_Type__c":"Invoice Administrati (13 more) ...","Work_Time_US_calc__c":0,"BusinessHoursId":"01m30000000HpGZAA0","Pending_External__c":13636,"SuppliedName":"Bullis, Leslie G","CreatedById":"00530000004Kz4eAAC","Total_Time__c":321584,"Customer_Type__c":"Individual User (Dir (19 more) ...","csmrgp__Subject_Conv (11 more) ...":"Credit Card Receipt (23 more) ...","IsClosedOnCreate":false,"Open_Time__c":335220,"Work_Time_PE_calc__c":13637,"Length_of_Trial__c":0,"Pending_External_Cal (4 more) ...":13637.0,"Status":"Closed","Invoice_Attached_by_ (5 more) ...":false,"Case_Request_Currenc (4 more) ...":"GBP","IsDeleted":false,"HasCommentsUnreadByO (4 more) ...":false,"Open_Time_calc__c":335220.0,"Work_Time_US__c":0,"Priority":"Low","Product_Service_Name (3 more) ...":"Document Delivery Se (5 more) ...","CurrencyIsoCode":"GBP","MilestoneStatus":"Compliant","Invoice_sent__c":false,"Time_Pending_Previou (4 more) ...":-1,"IsStopped":false,"Deferred_Revenue__c":"N/A","IsEscalated":false,"CreatedDate":"2016-01-22T18:32:17.000Z","Id":"500a0000012iX2sAAE","Work_Time_GB_calc__c":52757,"Publishing_Partners_ (2 more) ...":"N/A","Description":"Can you email me a c (717 more) ...","Total_Time_Mins__c":5360,"SlaExitDate":"2016-01-26T15:39:32.000Z","IsClosed":true,"Partner_Type__c":"IOP PUBLISHING/OTHER","Test_invoice__c":"Case not affected","SuppliedEmail":"lbullis@eastman.com","Owner_id__c":"00530000004V2d3","OwnerId":"00530000004V2d3AAC","Case_re_opened_after (16 more) ...":false,"Case_Team__c":"EPS Specialists","Overall_Category__c":"Forwards","Case_Owner_Role__c":"ezh","RecordTypeId":"012a0000000AVO4AAO","Subject_Conversation (3 more) ...":"Credit Card Receipt (23 more) ...","Work_Time_GB_prev__c":0,"CaseNumber":"00203754","Email_Received__c":false,"HasSelfServiceCommen (2 more) ...":false,"Work_Time_PE__c":13637,"SlaStartDate":"2016-01-22T18:32:17.000Z","Country__c":"NOT COUNTRY SPECIFIC","Request_Type__c":"Invoice","Total_Time_External_ (2 more) ...":"3:47:16","Total_Work_Time__c":39120,"IsVisibleInSelfServi (2 more) ...":true,"Time_start_GB_hours_ (2 more) ...":"2016-01-22T18:32:17.000Z","First_Response_compl (7 more) ...":"2016-01-22T18:32:16.000Z","Owner_Link__c":"00530000004V2d3AAC","Subject":"Credit Card Receipt (23 more) ...","SystemModstamp":"2016-01-26T15:39:34.000Z","Time_start_pending_e (10 more) ...":"2016-01-26T09:10:29.000Z","Work_Time_GB__c":52757,"Total_Open_Time__c":"89:19:44","System_Created_By__c":"john.leopold@iop.org","Invoice_sent_hidden_ (2 more) ...":false,"ClosedDate":"2016-01-26T15:39:31.000Z","Open_Time_prev__c":0,"LastModifiedById":"00530000004V2d3AAC","Invoice_attached_on_ (14 more) ...":false,"Elapsed_Business_Tim (4 more) ...":"10:52:0","Trial_set_up_complet (4 more) ...":false}|0x78b60224
  235. 15:47:58.198 (198110406)|STATEMENT_EXECUTE|[5]
  236. 15:47:58.198 (198114067)|STATEMENT_EXECUTE|[6]
  237. 15:47:58.198 (198167324)|SYSTEM_METHOD_ENTRY|[6]|List<Id>.add(Object)
  238. 15:47:58.198 (198196783)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:4
  239. 15:47:58.198 (198209910)|SYSTEM_METHOD_EXIT|[6]|List<Id>.add(Object)
  240. 15:47:58.198 (198219983)|SYSTEM_METHOD_ENTRY|[5]|system.ListIterator.hasNext()
  241. 15:47:58.198 (198230509)|HEAP_ALLOCATE|[5]|Bytes:5
  242. 15:47:58.198 (198237030)|SYSTEM_METHOD_EXIT|[5]|system.ListIterator.hasNext()
  243. 15:47:58.198 (198250028)|VARIABLE_ASSIGNMENT|[5]|caseObject|null|
  244. 15:47:58.198 (198255302)|STATEMENT_EXECUTE|[9]
  245. 15:47:58.198 (198259638)|HEAP_ALLOCATE|[9]|Bytes:143
  246. 15:47:58.198 (198269741)|HEAP_ALLOCATE|[9]|Bytes:4
  247. 15:47:58.198 (198276429)|HEAP_ALLOCATE|[9]|Bytes:7
  248. 15:47:58.198 (198804536)|SOQL_EXECUTE_BEGIN|[9]|Aggregations:0|SELECT cm.IsViolated, cm.IsCompleted, cm.Id, MilestoneType.Name, cm.CompletionDate, cm.CaseId FROM CaseMilestone cm WHERE cm.CaseId IN :tmpVar1
  249. 15:47:58.198 (198816206)|LIMIT_USAGE|[9]|SOQL|3|100
  250. 15:47:58.198 (198819524)|LIMIT_USAGE|[9]|AGGS|0|300
  251. 15:47:58.204 (204138330)|SOQL_EXECUTE_END|[9]|Rows:2
  252. 15:47:58.204 (204156222)|LIMIT_USAGE|[9]|SOQL_ROWS|4|50000
  253. 15:47:58.204 (204170547)|HEAP_ALLOCATE|[9]|Bytes:12
  254. 15:47:58.204 (204203504)|HEAP_ALLOCATE|[9]|Bytes:476
  255. 15:47:58.204 (204264673)|HEAP_ALLOCATE|[9]|Bytes:12
  256. 15:47:58.204 (204401535)|VARIABLE_ASSIGNMENT|[9]|this.caseMilestone|{"s":1,"v":[{"s":2,"v":{"IsViolated":false,"IsCompleted":true,"Id":"555a0000000SfmLAAS","MilestoneTypeId":"557a0000000DIQHAA4","CompletionDate":"2016-01-26T09:01:29.000Z","CaseId":"500a0000012iX2sAAE","MilestoneType":{"s":3,"v":{"Name":"First response - sta (14 more) ...","Id":"557a0000000DIQHAA4"}}}},{"s":4,"v":{"IsViolated":false,"IsCompleted":true,"Id":"555a0000000SfmMAAS","MilestoneTypeId":"557a0000000DIQVAA4","CompletionDate":"2016-01-26T15:39:30.000Z","CaseId":"500a0000012iX2sAAE","MilestoneType":{"s":5,"v":{"Name":"Completion - standar (10 more) ...","Id":"557a0000000DIQVAA4"}}}}]}|0x472cc12b
  257. 15:47:58.204 (204416747)|STATEMENT_EXECUTE|[11]
  258. 15:47:58.204 (204424491)|HEAP_ALLOCATE|[11]|Bytes:17
  259. 15:47:58.204 (204525026)|SYSTEM_METHOD_ENTRY|[11]|List<CaseMilestone>.size()
  260. 15:47:58.204 (204572642)|SYSTEM_METHOD_EXIT|[11]|List<CaseMilestone>.size()
  261. 15:47:58.204 (204604709)|SYSTEM_METHOD_ENTRY|[11]|String.valueOf(Object)
  262. 15:47:58.204 (204614121)|HEAP_ALLOCATE|[11]|Bytes:1
  263. 15:47:58.204 (204626189)|SYSTEM_METHOD_EXIT|[11]|String.valueOf(Object)
  264. 15:47:58.204 (204636701)|HEAP_ALLOCATE|[11]|Bytes:18
  265. 15:47:58.204 (204651380)|SYSTEM_METHOD_ENTRY|[11]|System.debug(ANY)
  266. 15:47:58.204 (204660576)|USER_DEBUG|[11]|DEBUG|no of milestones 2
  267. 15:47:58.204 (204666064)|SYSTEM_METHOD_EXIT|[11]|System.debug(ANY)
  268. 15:47:58.204 (204670375)|STATEMENT_EXECUTE|[12]
  269. 15:47:58.204 (204676582)|SYSTEM_METHOD_ENTRY|[12]|System.now()
  270. 15:47:58.204 (204705745)|HEAP_ALLOCATE|[12]|Bytes:56
  271. 15:47:58.204 (204712245)|SYSTEM_METHOD_EXIT|[12]|System.now()
  272. 15:47:58.204 (204742224)|VARIABLE_ASSIGNMENT|[12]|this.completionDate|"2016-01-26T15:47:58.505Z"|0x472cc12b
  273. 15:47:58.204 (204748768)|STATEMENT_EXECUTE|[13]
  274. 15:47:58.204 (204757121)|HEAP_ALLOCATE|[13]|Bytes:4
  275. 15:47:58.204 (204772391)|SYSTEM_CONSTRUCTOR_ENTRY|[13]|<init>()
  276. 15:47:58.204 (204800744)|SYSTEM_CONSTRUCTOR_EXIT|[13]|<init>()
  277. 15:47:58.204 (204832219)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:4
  278. 15:47:58.204 (204850568)|VARIABLE_ASSIGNMENT|[13]|this.updateCases|{"s":1,"v":[]}|0x472cc12b
  279. 15:47:58.204 (204878702)|SYSTEM_METHOD_ENTRY|[14]|List<Case>.iterator()
  280. 15:47:58.204 (204911785)|SYSTEM_METHOD_EXIT|[14]|List<Case>.iterator()
  281. 15:47:58.204 (204928030)|SYSTEM_METHOD_ENTRY|[14]|system.ListIterator.hasNext()
  282. 15:47:58.204 (204946920)|HEAP_ALLOCATE|[14]|Bytes:5
  283. 15:47:58.204 (204954127)|SYSTEM_METHOD_EXIT|[14]|system.ListIterator.hasNext()
  284. 15:47:58.204 (204973134)|HEAP_ALLOCATE|[14]|Bytes:4
  285. 15:47:58.204 (204987245)|VARIABLE_SCOPE_BEGIN|[14]|c|Case|true|false
  286. 15:47:58.205 (205955225)|VARIABLE_ASSIGNMENT|[14]|c|{"Origin":"Email (EPS)","Work_Time_PE_prev__c":0,"LastModifiedDate":"2016-01-26T15:39:33.000Z","Closed_date__c":"2016-01-26T15:39:31.000Z","Time_Spent_Pending_E (10 more) ...":0,"Work_Time_US_prev__c":0,"Total_Work_Time_Mins (3 more) ...":652,"EntitlementId":"550a0000000PvUjAAK","Request_invoice_fina (6 more) ...":false,"IsSelfServiceClosed":false,"Query_Type__c":"Invoice Administrati (13 more) ...","Work_Time_US_calc__c":0,"BusinessHoursId":"01m30000000HpGZAA0","Pending_External__c":13636,"SuppliedName":"Bullis, Leslie G","CreatedById":"00530000004Kz4eAAC","Total_Time__c":321584,"Customer_Type__c":"Individual User (Dir (19 more) ...","csmrgp__Subject_Conv (11 more) ...":"Credit Card Receipt (23 more) ...","IsClosedOnCreate":false,"Open_Time__c":335220,"Work_Time_PE_calc__c":13637,"Length_of_Trial__c":0,"Pending_External_Cal (4 more) ...":13637.0,"Status":"Closed","Invoice_Attached_by_ (5 more) ...":false,"Case_Request_Currenc (4 more) ...":"GBP","IsDeleted":false,"HasCommentsUnreadByO (4 more) ...":false,"Open_Time_calc__c":335220.0,"Work_Time_US__c":0,"Priority":"Low","Product_Service_Name (3 more) ...":"Document Delivery Se (5 more) ...","CurrencyIsoCode":"GBP","MilestoneStatus":"Compliant","Invoice_sent__c":false,"Time_Pending_Previou (4 more) ...":-1,"IsStopped":false,"Deferred_Revenue__c":"N/A","IsEscalated":false,"CreatedDate":"2016-01-22T18:32:17.000Z","Id":"500a0000012iX2sAAE","Work_Time_GB_calc__c":52757,"Publishing_Partners_ (2 more) ...":"N/A","Description":"Can you email me a c (717 more) ...","Total_Time_Mins__c":5360,"SlaExitDate":"2016-01-26T15:39:32.000Z","IsClosed":true,"Partner_Type__c":"IOP PUBLISHING/OTHER","Test_invoice__c":"Case not affected","SuppliedEmail":"lbullis@eastman.com","Owner_id__c":"00530000004V2d3","OwnerId":"00530000004V2d3AAC","Case_re_opened_after (16 more) ...":false,"Case_Team__c":"EPS Specialists","Overall_Category__c":"Forwards","Case_Owner_Role__c":"ezh","RecordTypeId":"012a0000000AVO4AAO","Subject_Conversation (3 more) ...":"Credit Card Receipt (23 more) ...","Work_Time_GB_prev__c":0,"CaseNumber":"00203754","Email_Received__c":false,"HasSelfServiceCommen (2 more) ...":false,"Work_Time_PE__c":13637,"SlaStartDate":"2016-01-22T18:32:17.000Z","Country__c":"NOT COUNTRY SPECIFIC","Request_Type__c":"Invoice","Total_Time_External_ (2 more) ...":"3:47:16","Total_Work_Time__c":39120,"IsVisibleInSelfServi (2 more) ...":true,"Time_start_GB_hours_ (2 more) ...":"2016-01-22T18:32:17.000Z","First_Response_compl (7 more) ...":"2016-01-22T18:32:16.000Z","Owner_Link__c":"00530000004V2d3AAC","Subject":"Credit Card Receipt (23 more) ...","SystemModstamp":"2016-01-26T15:39:34.000Z","Time_start_pending_e (10 more) ...":"2016-01-26T09:10:29.000Z","Work_Time_GB__c":52757,"Total_Open_Time__c":"89:19:44","System_Created_By__c":"john.leopold@iop.org","Invoice_sent_hidden_ (2 more) ...":false,"ClosedDate":"2016-01-26T15:39:31.000Z","Open_Time_prev__c":0,"LastModifiedById":"00530000004V2d3AAC","Invoice_attached_on_ (14 more) ...":false,"Elapsed_Business_Tim (4 more) ...":"10:52:0","Trial_set_up_complet (4 more) ...":false}|0x78b60224
  287. 15:47:58.205 (205981570)|STATEMENT_EXECUTE|[14]
  288. 15:47:58.206 (206038814)|STATEMENT_EXECUTE|[15]
  289. 15:47:58.206 (206050793)|SYSTEM_METHOD_ENTRY|[14]|system.ListIterator.hasNext()
  290. 15:47:58.206 (206061667)|HEAP_ALLOCATE|[14]|Bytes:5
  291. 15:47:58.206 (206071386)|SYSTEM_METHOD_EXIT|[14]|system.ListIterator.hasNext()
  292. 15:47:58.206 (206085783)|VARIABLE_ASSIGNMENT|[14]|c|null|
  293. 15:47:58.206 (206103700)|SYSTEM_METHOD_ENTRY|[18]|List<Id>.isEmpty()
  294. 15:47:58.206 (206130747)|SYSTEM_METHOD_EXIT|[18]|List<Id>.isEmpty()
  295. 15:47:58.206 (206138788)|STATEMENT_EXECUTE|[18]
  296. 15:47:58.206 (206163071)|CUMULATIVE_LIMIT_USAGE
  297. 15:47:58.206 (206163071)|LIMIT_USAGE_FOR_NS|(default)|
  298. Number of SOQL queries: 3 out of 100
  299. Number of query rows: 4 out of 50000
  300. Number of SOSL queries: 0 out of 20
  301. Number of DML statements: 1 out of 150
  302. Number of DML rows: 1 out of 10000
  303. Maximum CPU time: 0 out of 10000
  304. Maximum heap size: 0 out of 6000000
  305. Number of callouts: 0 out of 100
  306. Number of Email Invocations: 0 out of 10
  307. Number of future calls: 0 out of 50
  308. Number of queueable jobs added to the queue: 0 out of 50
  309. Number of Mobile Apex push calls: 0 out of 10
  310.  
  311. 15:47:58.206 (206163071)|TOTAL_EMAIL_RECIPIENTS_QUEUED|0
  312. 15:47:58.206 (206163071)|STATIC_VARIABLE_LIST|
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  342. Boolean:FALSE:0
  343.  
  344. 15:47:58.206 (206163071)|CUMULATIVE_LIMIT_USAGE_END
  345.  
  346. 15:47:58.206 (206354839)|CODE_UNIT_FINISHED|CompleteMilestone on Case trigger event BeforeUpdate for [500a0000012iX2s]
  347. 15:47:58.210 (210030866)|CODE_UNIT_STARTED|[EXTERNAL]|01qa00000000HAH|assignDefaultEntitlement on Case trigger event BeforeUpdate for [500a0000012iX2s]
  348. 15:47:58.210 (210061658)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:8
  349. 15:47:58.210 (210071659)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:8
  350. 15:47:58.210 (210173267)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:4
  351. 15:47:58.210 (210189625)|VARIABLE_SCOPE_BEGIN|[1]|this|assignDefaultEntitlement|true|false
  352. 15:47:58.210 (210227280)|VARIABLE_ASSIGNMENT|[1]|this|{}|0x355af4e9
  353. 15:47:58.210 (210283172)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:4
  354. 15:47:58.210 (210293280)|VARIABLE_SCOPE_BEGIN|[1]|this|assignDefaultEntitlement|true|false
  355. 15:47:58.210 (210308365)|VARIABLE_ASSIGNMENT|[1]|this|{}|0x355af4e9
  356. 15:47:58.210 (210316147)|STATEMENT_EXECUTE|[1]
  357. 15:47:58.210 (210470148)|SYSTEM_METHOD_ENTRY|[2]|System.Test.isRunningTest()
  358. 15:47:58.210 (210537175)|SYSTEM_METHOD_EXIT|[2]|System.Test.isRunningTest()
  359. 15:47:58.210 (210546907)|STATEMENT_EXECUTE|[2]
  360. 15:47:58.210 (210549590)|STATEMENT_EXECUTE|[4]
  361. 15:47:58.210 (210582548)|SYSTEM_METHOD_ENTRY|[4]|com.salesforce.api.interop.apex.bcl.DateMethods.newInstance(Integer, Integer, Integer)
  362. 15:47:58.210 (210646938)|HEAP_ALLOCATE|[4]|Bytes:4
  363. 15:47:58.210 (210663617)|SYSTEM_METHOD_EXIT|[4]|com.salesforce.api.interop.apex.bcl.DateMethods.newInstance(Integer, Integer, Integer)
  364. 15:47:58.210 (210677902)|VARIABLE_SCOPE_BEGIN|[4]|entStart|Date|false|false
  365. 15:47:58.210 (210707225)|VARIABLE_ASSIGNMENT|[4]|entStart|"2014-11-28T00:00:00.000Z"
  366. 15:47:58.210 (210712973)|STATEMENT_EXECUTE|[7]
  367. 15:47:58.210 (210730273)|HEAP_ALLOCATE|[7]|Bytes:67
  368. 15:47:58.210 (210747575)|HEAP_ALLOCATE|[7]|Bytes:4
  369. 15:47:58.211 (211937764)|SOQL_EXECUTE_BEGIN|[7]|Aggregations:0|SELECT e.Id FROM Entitlement e WHERE e.Name = 'EPS Support Process'
  370. 15:47:58.211 (211952936)|LIMIT_USAGE|[7]|SOQL|4|100
  371. 15:47:58.211 (211958796)|LIMIT_USAGE|[7]|AGGS|0|300
  372. 15:47:58.217 (217374719)|SOQL_EXECUTE_END|[7]|Rows:1
  373. 15:47:58.217 (217389901)|LIMIT_USAGE|[7]|SOQL_ROWS|5|50000
  374. 15:47:58.217 (217407656)|HEAP_ALLOCATE|[7]|Bytes:8
  375. 15:47:58.217 (217425381)|HEAP_ALLOCATE|[7]|Bytes:51
  376. 15:47:58.217 (217532455)|HEAP_ALLOCATE|[7]|Bytes:8
  377. 15:47:58.217 (217554436)|VARIABLE_SCOPE_BEGIN|[7]|entls|List<Entitlement>|true|false
  378. 15:47:58.217 (217608829)|VARIABLE_ASSIGNMENT|[7]|entls|{"s":1,"v":[{"s":2,"v":{"Id":"550a0000000PvUjAAK","CurrencyIsoCode":"GBP"}}]}|0x2415abad
  379. 15:47:58.217 (217617794)|STATEMENT_EXECUTE|[10]
  380. 15:47:58.217 (217624668)|HEAP_ALLOCATE|[10]|Bytes:156
  381. 15:47:58.217 (217636157)|HEAP_ALLOCATE|[10]|Bytes:4
  382. 15:47:58.217 (217872792)|SOQL_EXECUTE_BEGIN|[10]|Aggregations:0|SELECT Name, Id FROM User WHERE Name IN ('Matthew Bennett', 'Emily Hurley', 'Matthew Keen', 'Oliver Lucas', 'Callum Mackay', 'Sarah Plenty', 'Cole Charron')
  383. 15:47:58.217 (217880949)|LIMIT_USAGE|[10]|SOQL|5|100
  384. 15:47:58.217 (217883996)|LIMIT_USAGE|[10]|AGGS|0|300
  385. 15:47:58.241 (241794862)|SOQL_EXECUTE_END|[10]|Rows:7
  386. 15:47:58.241 (241812874)|LIMIT_USAGE|[10]|SOQL_ROWS|12|50000
  387. 15:47:58.241 (241829355)|HEAP_ALLOCATE|[10]|Bytes:32
  388. 15:47:58.241 (241858002)|HEAP_ALLOCATE|[10]|Bytes:501
  389. 15:47:58.241 (241931128)|HEAP_ALLOCATE|[10]|Bytes:32
  390. 15:47:58.241 (241956734)|VARIABLE_SCOPE_BEGIN|[10]|users|List<User>|true|false
  391. 15:47:58.242 (242016887)|VARIABLE_ASSIGNMENT|[10]|users|{"s":1,"v":"List of size 7 too large to display"}|0x78a74b71
  392. 15:47:58.242 (242030827)|STATEMENT_EXECUTE|[14]
  393. 15:47:58.242 (242045961)|HEAP_ALLOCATE|[14]|Bytes:4
  394. 15:47:58.242 (242073237)|VARIABLE_SCOPE_BEGIN|[14]|userAssignment|Map<String,String>|true|false
  395. 15:47:58.242 (242109849)|VARIABLE_ASSIGNMENT|[14]|userAssignment|{"s":1,"v":{}}|0x5dfc194b
  396. 15:47:58.242 (242189797)|SYSTEM_METHOD_ENTRY|[17]|List<User>.iterator()
  397. 15:47:58.242 (242368421)|SYSTEM_METHOD_EXIT|[17]|List<User>.iterator()
  398. 15:47:58.242 (242414541)|SYSTEM_METHOD_ENTRY|[17]|system.ListIterator.hasNext()
  399. 15:47:58.242 (242444721)|HEAP_ALLOCATE|[17]|Bytes:5
  400. 15:47:58.242 (242460621)|SYSTEM_METHOD_EXIT|[17]|system.ListIterator.hasNext()
  401. 15:47:58.242 (242502785)|HEAP_ALLOCATE|[17]|Bytes:16
  402. 15:47:58.242 (242522042)|VARIABLE_SCOPE_BEGIN|[17]|usr|User|true|false
  403. 15:47:58.242 (242599004)|VARIABLE_ASSIGNMENT|[17]|usr|{"s":1,"v":{"Name":"Callum Mackay","Id":"00530000004V2ceAAC","CurrencyIsoCode":"GBP"}}|0x6f93b9a2
  404. 15:47:58.242 (242612519)|STATEMENT_EXECUTE|[17]
  405. 15:47:58.242 (242617252)|STATEMENT_EXECUTE|[18]
  406. 15:47:58.242 (242699856)|SYSTEM_METHOD_ENTRY|[18]|Map<String,String>.put(Object, Object)
  407. 15:47:58.242 (242760362)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:-4
  408. 15:47:58.242 (242783489)|SYSTEM_METHOD_EXIT|[18]|Map<String,String>.put(Object, Object)
  409. 15:47:58.242 (242798286)|SYSTEM_METHOD_ENTRY|[17]|system.ListIterator.hasNext()
  410. 15:47:58.242 (242809283)|HEAP_ALLOCATE|[17]|Bytes:5
  411. 15:47:58.242 (242816043)|SYSTEM_METHOD_EXIT|[17]|system.ListIterator.hasNext()
  412. 15:47:58.242 (242834342)|HEAP_ALLOCATE|[17]|Bytes:16
  413. 15:47:58.242 (242843491)|VARIABLE_SCOPE_BEGIN|[17]|usr|User|true|false
  414. 15:47:58.242 (242862375)|VARIABLE_ASSIGNMENT|[17]|usr|{"s":1,"v":{"Name":"Cole Charron","Id":"00530000004XJ6HAAW","CurrencyIsoCode":"GBP"}}|0x6fe63c9d
  415. 15:47:58.242 (242868341)|STATEMENT_EXECUTE|[17]
  416. 15:47:58.242 (242870986)|STATEMENT_EXECUTE|[18]
  417. 15:47:58.242 (242895804)|SYSTEM_METHOD_ENTRY|[18]|Map<String,String>.put(Object, Object)
  418. 15:47:58.242 (242912225)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:-4
  419. 15:47:58.242 (242926262)|SYSTEM_METHOD_EXIT|[18]|Map<String,String>.put(Object, Object)
  420. 15:47:58.242 (242935234)|SYSTEM_METHOD_ENTRY|[17]|system.ListIterator.hasNext()
  421. 15:47:58.242 (242944289)|HEAP_ALLOCATE|[17]|Bytes:5
  422. 15:47:58.242 (242950391)|SYSTEM_METHOD_EXIT|[17]|system.ListIterator.hasNext()
  423. 15:47:58.242 (242966952)|HEAP_ALLOCATE|[17]|Bytes:16
  424. 15:47:58.242 (242975028)|VARIABLE_SCOPE_BEGIN|[17]|usr|User|true|false
  425. 15:47:58.242 (242994635)|VARIABLE_ASSIGNMENT|[17]|usr|{"s":1,"v":{"Name":"Emily Hurley","Id":"00530000004V2d3AAC","CurrencyIsoCode":"GBP"}}|0x27267983
  426. 15:47:58.243 (243004629)|STATEMENT_EXECUTE|[17]
  427. 15:47:58.243 (243010101)|STATEMENT_EXECUTE|[18]
  428. 15:47:58.243 (243045987)|SYSTEM_METHOD_ENTRY|[18]|Map<String,String>.put(Object, Object)
  429. 15:47:58.243 (243072301)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:-4
  430. 15:47:58.243 (243098478)|SYSTEM_METHOD_EXIT|[18]|Map<String,String>.put(Object, Object)
  431. 15:47:58.243 (243114648)|SYSTEM_METHOD_ENTRY|[17]|system.ListIterator.hasNext()
  432. 15:47:58.243 (243129279)|HEAP_ALLOCATE|[17]|Bytes:5
  433. 15:47:58.243 (243141021)|SYSTEM_METHOD_EXIT|[17]|system.ListIterator.hasNext()
  434. 15:47:58.243 (243169114)|HEAP_ALLOCATE|[17]|Bytes:16
  435. 15:47:58.243 (243182902)|VARIABLE_SCOPE_BEGIN|[17]|usr|User|true|false
  436. 15:47:58.243 (243208907)|VARIABLE_ASSIGNMENT|[17]|usr|{"s":1,"v":{"Name":"Matthew Bennett","Id":"00530000004V2cKAAS","CurrencyIsoCode":"GBP"}}|0x46fe13
  437. 15:47:58.243 (243219706)|STATEMENT_EXECUTE|[17]
  438. 15:47:58.243 (243224377)|STATEMENT_EXECUTE|[18]
  439. 15:47:58.243 (243262096)|SYSTEM_METHOD_ENTRY|[18]|Map<String,String>.put(Object, Object)
  440. 15:47:58.243 (243285200)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:-4
  441. 15:47:58.243 (243311561)|SYSTEM_METHOD_EXIT|[18]|Map<String,String>.put(Object, Object)
  442. 15:47:58.243 (243328620)|SYSTEM_METHOD_ENTRY|[17]|system.ListIterator.hasNext()
  443. 15:47:58.243 (243343746)|HEAP_ALLOCATE|[17]|Bytes:5
  444. 15:47:58.243 (243356786)|SYSTEM_METHOD_EXIT|[17]|system.ListIterator.hasNext()
  445. 15:47:58.243 (243385269)|HEAP_ALLOCATE|[17]|Bytes:16
  446. 15:47:58.243 (243400079)|VARIABLE_SCOPE_BEGIN|[17]|usr|User|true|false
  447. 15:47:58.243 (243426052)|VARIABLE_ASSIGNMENT|[17]|usr|{"s":1,"v":{"Name":"Matthew Keen","Id":"00530000004UuQtAAK","CurrencyIsoCode":"GBP"}}|0x726a1910
  448. 15:47:58.243 (243437321)|STATEMENT_EXECUTE|[17]
  449. 15:47:58.243 (243442746)|STATEMENT_EXECUTE|[18]
  450. 15:47:58.243 (243480349)|SYSTEM_METHOD_ENTRY|[18]|Map<String,String>.put(Object, Object)
  451. 15:47:58.243 (243501645)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:-4
  452. 15:47:58.243 (243525935)|SYSTEM_METHOD_EXIT|[18]|Map<String,String>.put(Object, Object)
  453. 15:47:58.243 (243542710)|SYSTEM_METHOD_ENTRY|[17]|system.ListIterator.hasNext()
  454. 15:47:58.243 (243557102)|HEAP_ALLOCATE|[17]|Bytes:5
  455. 15:47:58.243 (243568594)|SYSTEM_METHOD_EXIT|[17]|system.ListIterator.hasNext()
  456. 15:47:58.243 (243596404)|HEAP_ALLOCATE|[17]|Bytes:16
  457. 15:47:58.243 (243610989)|VARIABLE_SCOPE_BEGIN|[17]|usr|User|true|false
  458. 15:47:58.243 (243636753)|VARIABLE_ASSIGNMENT|[17]|usr|{"s":1,"v":{"Name":"Oliver Lucas","Id":"00530000004V2cAAAS","CurrencyIsoCode":"GBP"}}|0x2c36d114
  459. 15:47:58.243 (243647871)|STATEMENT_EXECUTE|[17]
  460. 15:47:58.243 (243653006)|STATEMENT_EXECUTE|[18]
  461. 15:47:58.243 (243690324)|SYSTEM_METHOD_ENTRY|[18]|Map<String,String>.put(Object, Object)
  462. 15:47:58.243 (243710622)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:-4
  463. 15:47:58.243 (243733722)|SYSTEM_METHOD_EXIT|[18]|Map<String,String>.put(Object, Object)
  464. 15:47:58.243 (243747537)|SYSTEM_METHOD_ENTRY|[17]|system.ListIterator.hasNext()
  465. 15:47:58.243 (243759565)|HEAP_ALLOCATE|[17]|Bytes:5
  466. 15:47:58.243 (243768611)|SYSTEM_METHOD_EXIT|[17]|system.ListIterator.hasNext()
  467. 15:47:58.243 (243791291)|HEAP_ALLOCATE|[17]|Bytes:16
  468. 15:47:58.243 (243801821)|VARIABLE_SCOPE_BEGIN|[17]|usr|User|true|false
  469. 15:47:58.243 (243825700)|VARIABLE_ASSIGNMENT|[17]|usr|{"s":1,"v":{"Name":"Sarah Plenty","Id":"00530000004V2cjAAC","CurrencyIsoCode":"GBP"}}|0x38c84f70
  470. 15:47:58.243 (243835751)|STATEMENT_EXECUTE|[17]
  471. 15:47:58.243 (243840516)|STATEMENT_EXECUTE|[18]
  472. 15:47:58.243 (243875801)|SYSTEM_METHOD_ENTRY|[18]|Map<String,String>.put(Object, Object)
  473. 15:47:58.243 (243896287)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:-4
  474. 15:47:58.243 (243918014)|SYSTEM_METHOD_EXIT|[18]|Map<String,String>.put(Object, Object)
  475. 15:47:58.243 (243929474)|SYSTEM_METHOD_ENTRY|[17]|system.ListIterator.hasNext()
  476. 15:47:58.243 (243938958)|HEAP_ALLOCATE|[17]|Bytes:5
  477. 15:47:58.243 (243945002)|SYSTEM_METHOD_EXIT|[17]|system.ListIterator.hasNext()
  478. 15:47:58.243 (243958186)|VARIABLE_ASSIGNMENT|[17]|usr|null|
  479. 15:47:58.243 (243987754)|SYSTEM_METHOD_ENTRY|[21]|List<Case>.iterator()
  480. 15:47:58.244 (244024189)|SYSTEM_METHOD_EXIT|[21]|List<Case>.iterator()
  481. 15:47:58.244 (244045479)|SYSTEM_METHOD_ENTRY|[21]|system.ListIterator.hasNext()
  482. 15:47:58.244 (244060359)|HEAP_ALLOCATE|[21]|Bytes:5
  483. 15:47:58.244 (244072367)|SYSTEM_METHOD_EXIT|[21]|system.ListIterator.hasNext()
  484. 15:47:58.244 (244088094)|HEAP_ALLOCATE|[21]|Bytes:4
  485. 15:47:58.244 (244096867)|VARIABLE_SCOPE_BEGIN|[21]|c|Case|true|false
  486. 15:47:58.245 (245899943)|VARIABLE_ASSIGNMENT|[21]|c|{"Origin":"Email (EPS)","Work_Time_PE_prev__c":0,"LastModifiedDate":"2016-01-26T15:39:33.000Z","Closed_date__c":"2016-01-26T15:39:31.000Z","Time_Spent_Pending_E (10 more) ...":0,"Work_Time_US_prev__c":0,"Total_Work_Time_Mins (3 more) ...":652,"EntitlementId":"550a0000000PvUjAAK","Request_invoice_fina (6 more) ...":false,"IsSelfServiceClosed":false,"Query_Type__c":"Invoice Administrati (13 more) ...","Work_Time_US_calc__c":0,"BusinessHoursId":"01m30000000HpGZAA0","Pending_External__c":13636,"SuppliedName":"Bullis, Leslie G","CreatedById":"00530000004Kz4eAAC","Total_Time__c":321584,"Customer_Type__c":"Individual User (Dir (19 more) ...","csmrgp__Subject_Conv (11 more) ...":"Credit Card Receipt (23 more) ...","IsClosedOnCreate":false,"Open_Time__c":335220,"Work_Time_PE_calc__c":13637,"Length_of_Trial__c":0,"Pending_External_Cal (4 more) ...":13637.0,"Status":"Closed","Invoice_Attached_by_ (5 more) ...":false,"Case_Request_Currenc (4 more) ...":"GBP","IsDeleted":false,"HasCommentsUnreadByO (4 more) ...":false,"Open_Time_calc__c":335220.0,"Work_Time_US__c":0,"Priority":"Low","Product_Service_Name (3 more) ...":"Document Delivery Se (5 more) ...","CurrencyIsoCode":"GBP","MilestoneStatus":"Compliant","Invoice_sent__c":false,"Time_Pending_Previou (4 more) ...":-1,"IsStopped":false,"Deferred_Revenue__c":"N/A","IsEscalated":false,"CreatedDate":"2016-01-22T18:32:17.000Z","Id":"500a0000012iX2sAAE","Work_Time_GB_calc__c":52757,"Publishing_Partners_ (2 more) ...":"N/A","Description":"Can you email me a c (717 more) ...","Total_Time_Mins__c":5360,"SlaExitDate":"2016-01-26T15:39:32.000Z","IsClosed":true,"Partner_Type__c":"IOP PUBLISHING/OTHER","Test_invoice__c":"Case not affected","SuppliedEmail":"lbullis@eastman.com","Owner_id__c":"00530000004V2d3","OwnerId":"00530000004V2d3AAC","Case_re_opened_after (16 more) ...":false,"Case_Team__c":"EPS Specialists","Overall_Category__c":"Forwards","Case_Owner_Role__c":"ezh","RecordTypeId":"012a0000000AVO4AAO","Subject_Conversation (3 more) ...":"Credit Card Receipt (23 more) ...","Work_Time_GB_prev__c":0,"CaseNumber":"00203754","Email_Received__c":false,"HasSelfServiceCommen (2 more) ...":false,"Work_Time_PE__c":13637,"SlaStartDate":"2016-01-22T18:32:17.000Z","Country__c":"NOT COUNTRY SPECIFIC","Request_Type__c":"Invoice","Total_Time_External_ (2 more) ...":"3:47:16","Total_Work_Time__c":39120,"IsVisibleInSelfServi (2 more) ...":true,"Time_start_GB_hours_ (2 more) ...":"2016-01-22T18:32:17.000Z","First_Response_compl (7 more) ...":"2016-01-22T18:32:16.000Z","Owner_Link__c":"00530000004V2d3AAC","Subject":"Credit Card Receipt (23 more) ...","SystemModstamp":"2016-01-26T15:39:34.000Z","Time_start_pending_e (10 more) ...":"2016-01-26T09:10:29.000Z","Work_Time_GB__c":52757,"Total_Open_Time__c":"89:19:44","System_Created_By__c":"john.leopold@iop.org","Invoice_sent_hidden_ (2 more) ...":false,"ClosedDate":"2016-01-26T15:39:31.000Z","Open_Time_prev__c":0,"LastModifiedById":"00530000004V2d3AAC","Invoice_attached_on_ (14 more) ...":false,"Elapsed_Business_Tim (4 more) ...":"10:52:0","Trial_set_up_complet (4 more) ...":false}|0x78b60224
  487. 15:47:58.245 (245929923)|STATEMENT_EXECUTE|[21]
  488. 15:47:58.245 (245947843)|HEAP_ALLOCATE|[22]|Bytes:15
  489. 15:47:58.245 (245979210)|SYSTEM_METHOD_ENTRY|[22]|Map<String,String>.get(Object)
  490. 15:47:58.246 (246080326)|SYSTEM_METHOD_EXIT|[22]|Map<String,String>.get(Object)
  491. 15:47:58.246 (246106489)|HEAP_ALLOCATE|[22]|Bytes:4
  492. 15:47:58.246 (246151273)|SYSTEM_METHOD_ENTRY|[22]|Id.compareTo(Id, Id, Boolean)
  493. 15:47:58.246 (246176564)|SYSTEM_METHOD_EXIT|[22]|Id.compareTo(Id, Id, Boolean)
  494. 15:47:58.246 (246194131)|HEAP_ALLOCATE|[22]|Bytes:12
  495. 15:47:58.246 (246222604)|SYSTEM_METHOD_ENTRY|[22]|Map<String,String>.get(Object)
  496. 15:47:58.246 (246249606)|SYSTEM_METHOD_EXIT|[22]|Map<String,String>.get(Object)
  497. 15:47:58.246 (246265585)|HEAP_ALLOCATE|[22]|Bytes:4
  498. 15:47:58.246 (246290287)|SYSTEM_METHOD_ENTRY|[22]|Id.compareTo(Id, Id, Boolean)
  499. 15:47:58.246 (246310076)|SYSTEM_METHOD_EXIT|[22]|Id.compareTo(Id, Id, Boolean)
  500. 15:47:58.246 (246344891)|HEAP_ALLOCATE|[26]|Bytes:56
  501. 15:47:58.246 (246382651)|SYSTEM_METHOD_ENTRY|[26]|com.salesforce.api.interop.apex.bcl.DatetimeMethods.compareTo(Datetime)
  502. 15:47:58.246 (246441435)|SYSTEM_METHOD_EXIT|[26]|com.salesforce.api.interop.apex.bcl.DatetimeMethods.compareTo(Datetime)
  503. 15:47:58.246 (246456129)|STATEMENT_EXECUTE|[27]
  504. 15:47:58.246 (246516694)|SYSTEM_METHOD_ENTRY|[28]|List<Entitlement>.iterator()
  505. 15:47:58.246 (246621409)|SYSTEM_METHOD_EXIT|[28]|List<Entitlement>.iterator()
  506. 15:47:58.246 (246654130)|SYSTEM_METHOD_ENTRY|[28]|system.ListIterator.hasNext()
  507. 15:47:58.246 (246672259)|HEAP_ALLOCATE|[28]|Bytes:5
  508. 15:47:58.246 (246685922)|SYSTEM_METHOD_EXIT|[28]|system.ListIterator.hasNext()
  509. 15:47:58.246 (246724744)|HEAP_ALLOCATE|[28]|Bytes:12
  510. 15:47:58.246 (246742796)|VARIABLE_SCOPE_BEGIN|[28]|e|Entitlement|true|false
  511. 15:47:58.246 (246772376)|VARIABLE_ASSIGNMENT|[28]|e|{"s":1,"v":{"Id":"550a0000000PvUjAAK","CurrencyIsoCode":"GBP"}}|0x16b68fb1
  512. 15:47:58.246 (246783162)|STATEMENT_EXECUTE|[28]
  513. 15:47:58.246 (246787642)|STATEMENT_EXECUTE|[29]
  514. 15:47:58.247 (247920060)|VARIABLE_ASSIGNMENT|[29]|this.EntitlementId|"550a0000000PvUjAAK"|0x78b60224
  515. 15:47:58.247 (247942435)|SYSTEM_METHOD_ENTRY|[28]|system.ListIterator.hasNext()
  516. 15:47:58.247 (247957663)|HEAP_ALLOCATE|[28]|Bytes:5
  517. 15:47:58.247 (247966752)|SYSTEM_METHOD_EXIT|[28]|system.ListIterator.hasNext()
  518. 15:47:58.247 (247979617)|VARIABLE_ASSIGNMENT|[28]|e|null|
  519. 15:47:58.247 (247989200)|SYSTEM_METHOD_ENTRY|[21]|system.ListIterator.hasNext()
  520. 15:47:58.247 (247996797)|HEAP_ALLOCATE|[21]|Bytes:5
  521. 15:47:58.248 (248002904)|SYSTEM_METHOD_EXIT|[21]|system.ListIterator.hasNext()
  522. 15:47:58.248 (248012888)|VARIABLE_ASSIGNMENT|[21]|c|null|
  523. 15:47:58.248 (248036231)|CUMULATIVE_LIMIT_USAGE
  524. 15:47:58.248 (248036231)|LIMIT_USAGE_FOR_NS|(default)|
  525. Number of SOQL queries: 5 out of 100
  526. Number of query rows: 12 out of 50000
  527. Number of SOSL queries: 0 out of 20
  528. Number of DML statements: 1 out of 150
  529. Number of DML rows: 1 out of 10000
  530. Maximum CPU time: 0 out of 10000
  531. Maximum heap size: 0 out of 6000000
  532. Number of callouts: 0 out of 100
  533. Number of Email Invocations: 0 out of 10
  534. Number of future calls: 0 out of 50
  535. Number of queueable jobs added to the queue: 0 out of 50
  536. Number of Mobile Apex push calls: 0 out of 10
  537.  
  538. 15:47:58.248 (248036231)|TOTAL_EMAIL_RECIPIENTS_QUEUED|0
  539. 15:47:58.248 (248036231)|STATIC_VARIABLE_LIST|
  540. int:BYTES:0
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  569. int:BYTES:0
  570. Boolean:FALSE:0
  571.  
  572. 15:47:58.248 (248036231)|CUMULATIVE_LIMIT_USAGE_END
  573.  
  574. 15:47:58.248 (248310007)|CODE_UNIT_FINISHED|assignDefaultEntitlement on Case trigger event BeforeUpdate for [500a0000012iX2s]
  575. 15:47:58.252 (252457589)|CODE_UNIT_STARTED|[EXTERNAL]|01qa0000000IDbi|caseTimingCalcTime on Case trigger event BeforeUpdate for [500a0000012iX2s]
  576. 15:47:58.252 (252491300)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:8
  577. 15:47:58.252 (252503842)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:8
  578. 15:47:58.252 (252630333)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:8
  579. 15:47:58.252 (252649198)|VARIABLE_SCOPE_BEGIN|[1]|this|caseTimingCalcTime|true|false
  580. 15:47:58.252 (252722837)|VARIABLE_ASSIGNMENT|[1]|this|{}|0x7e33777b
  581. 15:47:58.252 (252801560)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:8
  582. 15:47:58.252 (252817757)|VARIABLE_SCOPE_BEGIN|[1]|this|caseTimingCalcTime|true|false
  583. 15:47:58.252 (252845750)|VARIABLE_ASSIGNMENT|[1]|this|{}|0x7e33777b
  584. 15:47:58.252 (252858048)|STATEMENT_EXECUTE|[1]
  585. 15:47:58.252 (252863685)|STATEMENT_EXECUTE|[3]
  586. 15:47:58.252 (252975908)|SYSTEM_METHOD_ENTRY|[3]|System.Url.getCurrentRequestUrl()
  587. 15:47:58.253 (253272794)|SYSTEM_METHOD_EXIT|[3]|System.Url.getCurrentRequestUrl()
  588. 15:47:58.253 (253298324)|SYSTEM_METHOD_ENTRY|[3]|System.Url.toExternalForm()
  589. 15:47:58.253 (253356770)|SYSTEM_METHOD_EXIT|[3]|System.Url.toExternalForm()
  590. 15:47:58.253 (253392408)|VARIABLE_ASSIGNMENT|[3]|this.currentRequestURL|"https://c.na13.visua (62 more) ..."|0x7e33777b
  591. 15:47:58.253 (253410724)|HEAP_ALLOCATE|[6]|Bytes:4
  592. 15:47:58.253 (253440819)|SYSTEM_METHOD_ENTRY|[6]|String.contains(String)
  593. 15:47:58.253 (253475363)|SYSTEM_METHOD_EXIT|[6]|String.contains(String)
  594. 15:47:58.253 (253483348)|STATEMENT_EXECUTE|[6]
  595. 15:47:58.253 (253496892)|CUMULATIVE_LIMIT_USAGE
  596. 15:47:58.253 (253496892)|LIMIT_USAGE_FOR_NS|(default)|
  597. Number of SOQL queries: 5 out of 100
  598. Number of query rows: 12 out of 50000
  599. Number of SOSL queries: 0 out of 20
  600. Number of DML statements: 1 out of 150
  601. Number of DML rows: 1 out of 10000
  602. Maximum CPU time: 0 out of 10000
  603. Maximum heap size: 0 out of 6000000
  604. Number of callouts: 0 out of 100
  605. Number of Email Invocations: 0 out of 10
  606. Number of future calls: 0 out of 50
  607. Number of queueable jobs added to the queue: 0 out of 50
  608. Number of Mobile Apex push calls: 0 out of 10
  609.  
  610. 15:47:58.253 (253496892)|TOTAL_EMAIL_RECIPIENTS_QUEUED|0
  611. 15:47:58.253 (253496892)|STATIC_VARIABLE_LIST|
  612. int:BYTES:0
  613. char[]:DigitTens:0
  614. int:MAX_VALUE:0
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  616. double:POSITIVE_INFINITY:0
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  618. double:MIN_VALUE:0
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  621. String:_sfdcAdditionalCodeLocations:0
  622. long:serialVersionUID:0
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  624. String:_sfdcSuppressedCodeLocations:0
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  626. int:MIN_EXPONENT:0
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  629. double:NaN:0
  630. String:_sfdcAdditionalCodeLocations:0
  631. double:MIN_NORMAL:0
  632. String:__sfdcProperties:0
  633. String:_sfdcSuppressedCodeLocations:0
  634. String:_sfdcAdditionalCodeLocations:0
  635. Boolean:TRUE:0
  636. int:MIN_VALUE:0
  637. double:NEGATIVE_INFINITY:0
  638. long:serialVersionUID:0
  639. int[]:sizeTable:0
  640. double:MAX_VALUE:0
  641. char[]:digits:0
  642. int:BYTES:0
  643. Boolean:FALSE:0
  644.  
  645. 15:47:58.253 (253496892)|CUMULATIVE_LIMIT_USAGE_END
  646.  
  647. 15:47:58.253 (253627298)|CODE_UNIT_FINISHED|caseTimingCalcTime on Case trigger event BeforeUpdate for [500a0000012iX2s]
  648. 15:47:58.274 (274026368)|CODE_UNIT_STARTED|[EXTERNAL]|Validation:Case:500a0000012iX2s
  649. 15:47:58.274 (274048801)|VALIDATION_RULE|03da0000001I05F|Closing_no_invoice_attached_confirmation
  650. 15:47:58.274 (274305910)|VALIDATION_FORMULA|AND(
  651. ISCHANGED(Status),
  652. ISPICKVAL(Status, "Closed"),
  653. ISPICKVAL(Request_Type__c , 'Subqueries invoice request'),
  654. Parent.Invoice_Attached_by_IR__c = FALSE)|Status=Closed , Parent.Invoice_Attached_by_IR__c=null , Request_Type__c=Invoice
  655. 15:47:58.274 (274315110)|VALIDATION_PASS
  656. 15:47:58.274 (274317528)|VALIDATION_RULE|03d30000000i85s|Closing_No_Ownership
  657. 15:47:58.274 (274445198)|VALIDATION_FORMULA|AND(OR(OwnerId = '00G30000002CKFY', OwnerId='00G30000002CKYQ'), ISCHANGED(Status), text(Status)='closed')|Status=Closed , OwnerId=00530000004V2d3
  658. 15:47:58.274 (274458086)|VALIDATION_PASS
  659. 15:47:58.274 (274460338)|VALIDATION_RULE|03da00000009JG5|Low_Priority_for_Fowards
  660. 15:47:58.274 (274686032)|VALIDATION_FORMULA|AND(
  661. RecordType.Name = "EPS",
  662. TEXT(Priority) <> "Low",
  663. TEXT(Overall_Category__c) = "Forwards",
  664. ISCHANGED(Status),
  665. TEXT(Status) = "Closed"
  666. )|Status=Closed , Priority=Low , RecordType.Name=EPS , Overall_Category__c=Forwards
  667. 15:47:58.274 (274694423)|VALIDATION_PASS
  668. 15:47:58.274 (274696392)|VALIDATION_RULE|03d30000000i7iZ|uncategorised
  669. 15:47:58.276 (276344445)|VALIDATION_FORMULA|AND(
  670. RecordType.Name = 'EPS',
  671. OR(
  672. TEXT(Query_Type__c) = 'Uncategorised',
  673. ISBLANK(TEXT(Query_Type__c)),
  674. TEXT(Product_Service_Name__c) = 'Uncategorised',
  675. ISBLANK(TEXT(Product_Service_Name__c)),
  676. TEXT(Overall_Category__c) = 'Uncategorised',
  677. ISBLANK(TEXT(Overall_Category__c)),
  678. TEXT(Country__c)='UNCATEGORISED', ISBLANK(TEXT(Country__c))),
  679. ISCHANGED(Status), TEXT(Status) = 'Closed')|Product_Service_Name__c=Document Delivery Service , Status=Closed , Country__c=NOT COUNTRY SPECIFIC , RecordType.Name=EPS , Overall_Category__c=Forwards , Query_Type__c=Invoice Administration - Invoices
  680. 15:47:58.276 (276355393)|VALIDATION_PASS
  681. 15:47:58.276 (276390853)|CODE_UNIT_FINISHED|Validation:Case:500a0000012iX2s
  682. 15:47:58.300 (300268903)|ENTERING_MANAGED_PKG|csmrgp
  683. 15:47:58.623 (623082306)|SOQL_EXECUTE_BEGIN|[363]|Aggregations:0|SELECT Account.Name FROM Case WHERE ID = :tmpVar1
  684. 15:47:58.628 (628107287)|SOQL_EXECUTE_END|[363]|Rows:1
  685. 15:47:58.631 (631742598)|SOQL_EXECUTE_BEGIN|[382]|Aggregations:0|SELECT account.name FROM Case WHERE ID = '500a0000012iX2sAAE' LIMIT 1
  686. 15:47:58.636 (636334211)|SOQL_EXECUTE_END|[382]|Rows:1
  687. 15:47:58.638 (638013642)|SOQL_EXECUTE_BEGIN|[382]|Aggregations:0|SELECT SuppliedEmail FROM Case WHERE ID = '500a0000012iX2sAAE' LIMIT 1
  688. 15:47:58.640 (640590472)|SOQL_EXECUTE_END|[382]|Rows:1
  689. 15:47:58.641 (641936583)|SOQL_EXECUTE_BEGIN|[382]|Aggregations:0|SELECT Subject_Conversation__c FROM Case WHERE ID = '500a0000012iX2sAAE' LIMIT 1
  690. 15:47:58.645 (645531817)|SOQL_EXECUTE_END|[382]|Rows:1
  691. 15:47:58.655 (655469054)|SOQL_EXECUTE_BEGIN|[736]|Aggregations:0|SELECT CaseNumber,Subject,ContactId,OwnerId,Status,CreatedDate,AccountId,ParentID FROM Case WHERE (account.name = '') AND (SuppliedEmail = 'lbullis@eastman.com') AND (Subject_Conversation__c = 'Credit Card Receipt Needed Please-Log 23147') ORDER BY CreatedDate DESC LIMIT 100
  692. 15:47:59.010 (1010107711)|SOQL_EXECUTE_END|[736]|Rows:1
  693. 15:47:59.010 (1010704094)|SOQL_EXECUTE_BEGIN|[743]|Aggregations:0|SELECT Id FROM Case WHERE (account.name = '') AND (SuppliedEmail = 'lbullis@eastman.com') AND (Subject_Conversation__c = 'Credit Card Receipt Needed Please-Log 23147') LIMIT 2001
  694. 15:47:59.433 (1433021125)|SOQL_EXECUTE_END|[743]|Rows:1
  695. 15:47:59.440 (1440608303)|ENTERING_MANAGED_PKG|csmrgp
  696. 15:47:59.442 (1442695719)|SOQL_EXECUTE_BEGIN|[16]|Aggregations:0|SELECT csmrgp__Case__c, csmrgp__Case_Status__c, csmrgp__Has_Parent__c FROM Duplicate_Case__c WHERE Case__c IN :tmpVar1 LIMIT 10000
  697. 15:47:59.444 (1444349344)|SOQL_EXECUTE_END|[16]|Rows:0
  698. 15:47:59.446 (1446357492)|CODE_UNIT_STARTED|[EXTERNAL]|Workflow:Case
  699. 15:47:59.461 (1461267666)|WF_RULE_EVAL_BEGIN|Assignment
  700. 15:47:59.461 (1461297912)|WF_SPOOL_ACTION_BEGIN|Assignment
  701. 15:47:59.461 (1461304222)|WF_ACTION|.
  702. 15:47:59.461 (1461307221)|WF_RULE_EVAL_END
  703. 15:47:59.461 (1461322279)|WF_RULE_EVAL_BEGIN|Workflow
  704. 15:47:59.461 (1461355479)|WF_CRITERIA_BEGIN|[Case: 00203754 500a0000012iX2s]|Case re-opened|01Qa000000077gJ|ON_ALL_CHANGES|0
  705. 15:47:59.469 (1469917775)|WF_RULE_FILTER|[Case : Closed date not equal to ]
  706. AND [Case : Status equals Forwarded, New, On Hold, Open, Pending External, Pending Internal]
  707. 15:47:59.469 (1469945595)|WF_RULE_EVAL_VALUE|2016-01-26 15:39:31
  708. 15:47:59.469 (1469973629)|WF_RULE_EVAL_VALUE|Closed
  709. 15:47:59.469 (1469979661)|WF_CRITERIA_END|false
  710. 15:47:59.469 (1469999515)|WF_CRITERIA_BEGIN|[Case: 00203754 500a0000012iX2s]|Populate hidden 'licence sent' field|01Qa0000000liWu|ON_CREATE_OR_TRIGGERING_UPDATE|0
  711. 15:47:59.470 (1470181858)|WF_RULE_FILTER|[Case : Invoice sent equals true]
  712. 15:47:59.470 (1470271167)|WF_RULE_EVAL_VALUE|0
  713. 15:47:59.470 (1470276038)|WF_CRITERIA_END|false
  714. 15:47:59.470 (1470291280)|WF_CRITERIA_BEGIN|[Case: 00203754 500a0000012iX2s]|Set time start GB hours|01Qa0000000Ja0D|ON_CREATE_ONLY|0
  715. 15:47:59.470 (1470299377)|WF_RULE_NOT_EVALUATED
  716. 15:47:59.470 (1470308778)|WF_CRITERIA_BEGIN|[Case: 00203754 500a0000012iX2s]|Stop clock|01Qa000000077cl|ON_CREATE_OR_TRIGGERING_UPDATE|0
  717. 15:47:59.470 (1470350686)|WF_RULE_FILTER|[Case : Status equals Pending External]
  718. 15:47:59.470 (1470389107)|WF_RULE_EVAL_VALUE|Closed
  719. 15:47:59.470 (1470395794)|WF_CRITERIA_END|false
  720. 15:47:59.470 (1470415517)|WF_CRITERIA_BEGIN|[Case: 00203754 500a0000012iX2s]|Alert Paula W when case is re-assigned to her|01Qa0000000dAV5|ON_CREATE_OR_TRIGGERING_UPDATE|0
  721. 15:47:59.470 (1470471666)|WF_RULE_FILTER|[Case : Case Owner equals Paula Wiltshire]
  722. 15:47:59.470 (1470486627)|WF_RULE_EVAL_VALUE|00530000004V2d3
  723. 15:47:59.470 (1470490407)|WF_CRITERIA_END|false
  724. 15:47:59.470 (1470502088)|WF_CRITERIA_BEGIN|[Case: 00203754 500a0000012iX2s]|Start clock|01Qa000000077cq|ON_CREATE_OR_TRIGGERING_UPDATE|0
  725. 15:47:59.470 (1470542224)|WF_RULE_FILTER|[Case : Status not equal to Closed, Closed as Duplicate, Forwarded, Pending External]
  726. 15:47:59.470 (1470557585)|WF_RULE_EVAL_VALUE|Closed
  727. 15:47:59.470 (1470561238)|WF_CRITERIA_END|false
  728. 15:47:59.470 (1470571718)|WF_CRITERIA_BEGIN|[Case: 00203754 500a0000012iX2s]|Assign Subs Admin record type|01Qa000000077cv|ON_CREATE_ONLY|0
  729. 15:47:59.470 (1470578625)|WF_RULE_NOT_EVALUATED
  730. 15:47:59.470 (1470587929)|WF_CRITERIA_BEGIN|[Case: 00203754 500a0000012iX2s]|Alert SQ when Invoice attached|01Qa0000000llPZ|ON_CREATE_OR_TRIGGERING_UPDATE|0
  731. 15:47:59.470 (1470629096)|WF_RULE_FILTER|[Case : Invoice Attached by IR equals true]
  732. 15:47:59.470 (1470638012)|WF_RULE_EVAL_VALUE|0
  733. 15:47:59.470 (1470641313)|WF_CRITERIA_END|false
  734. 15:47:59.470 (1470651529)|WF_CRITERIA_BEGIN|[Case: 00203754 500a0000012iX2s]|Invoice request overdue|01Qa0000000liWI|ON_CREATE_OR_TRIGGERING_UPDATE|0
  735. 15:47:59.470 (1470788617)|WF_RULE_FILTER|[Case : Request invoice - finance equals true] AND
  736. [Case : Invoice sent equals false]
  737. 15:47:59.470 (1470805670)|WF_RULE_EVAL_VALUE|0
  738. 15:47:59.470 (1470809376)|WF_CRITERIA_END|false
  739. 15:47:59.470 (1470821485)|WF_CRITERIA_BEGIN|[Case: 00203754 500a0000012iX2s]|'Trial set-up complete' checked|01Qa0000000dFKM|ON_CREATE_OR_TRIGGERING_UPDATE|0
  740. 15:47:59.470 (1470868449)|WF_RULE_FILTER|[Case : Trial set-up complete equals true]
  741. 15:47:59.470 (1470877570)|WF_RULE_EVAL_VALUE|0
  742. 15:47:59.470 (1470880604)|WF_CRITERIA_END|false
  743. 15:47:59.470 (1470891166)|WF_CRITERIA_BEGIN|[Case: 00203754 500a0000012iX2s]|Update when Case Re-Opened|01Qa0000000lmZF|ON_ALL_CHANGES|0
  744. 15:47:59.471 (1471359773)|WF_FORMULA|Formula:ENCODED:[treatNullAsNull]AND( ISCHANGED( {!ID:Status} ), OR(ISPICKVAL( PRIORVALUE( {!ID:Status} ), 'Closed' ), ISPICKVAL( PRIORVALUE( {!ID:Status} ), 'Closed as Duplicate' ) ) )|Values:Status=Closed
  745. 15:47:59.471 (1471367437)|WF_CRITERIA_END|false
  746. 15:47:59.471 (1471381604)|WF_CRITERIA_BEGIN|[Case: 00203754 500a0000012iX2s]|Assign Invoice Request record type|01Qa0000000ll47|ON_CREATE_ONLY|0
  747. 15:47:59.471 (1471388864)|WF_RULE_NOT_EVALUATED
  748. 15:47:59.471 (1471397855)|WF_CRITERIA_BEGIN|[Case: 00203754 500a0000012iX2s]|Case closed|01Qa000000077gE|ON_ALL_CHANGES|0
  749. 15:47:59.471 (1471427222)|WF_RULE_FILTER|[Case : Date/Time Closed not equal to ]
  750. 15:47:59.471 (1471441254)|WF_RULE_EVAL_VALUE|2016-01-26 15:39:31
  751. 15:47:59.471 (1471445043)|WF_CRITERIA_END|true
  752. 15:47:59.472 (1472703413)|WF_SPOOL_ACTION_BEGIN|Workflow
  753. 15:47:59.473 (1473098574)|WF_ACTION| Field Update: 1;
  754. 15:47:59.473 (1473104897)|WF_RULE_EVAL_END
  755. 15:47:59.473 (1473119593)|WF_RULE_EVAL_BEGIN|Escalation
  756. 15:47:59.473 (1473149607)|WF_CRITERIA_BEGIN|[Case: 00203754 500a0000012iX2s]|Change to US|01Qa00000007AoB
  757. 15:47:59.473 (1473157110)|WF_RULE_ENTRY_ORDER|1
  758. 15:47:59.473 (1473163180)|WF_RULE_NOT_EVALUATED
  759. 15:47:59.473 (1473171992)|WF_CRITERIA_BEGIN|[Case: 00203754 500a0000012iX2s]|Change to US|01Qa00000007AoB
  760. 15:47:59.473 (1473176812)|WF_RULE_ENTRY_ORDER|2
  761. 15:47:59.473 (1473179916)|WF_RULE_NOT_EVALUATED
  762. 15:47:59.473 (1473188514)|WF_SPOOL_ACTION_BEGIN|Escalation
  763. 15:47:59.481 (1481482087)|WF_ACTION|.
  764. 15:47:59.481 (1481492847)|WF_RULE_EVAL_END
  765. 15:47:59.481 (1481521525)|WF_TIME_TRIGGERS_BEGIN
  766. 15:47:59.494 (1494026571)|WF_ACTIONS_END| Field Update: 1;
  767. 15:47:59.494 (1494072182)|CODE_UNIT_FINISHED|Workflow:Case
  768. 15:47:59.494 (1494229810)|CODE_UNIT_STARTED|[EXTERNAL]|SLA
  769. 15:47:59.525 (1525482919)|SLA_PROCESS_CASE|500a0000012iX2s
  770. 15:47:59.526 (1526669958)|WF_RULE_FILTER|[Case : Closed equals true]
  771. 15:47:59.526 (1526687704)|WF_RULE_EVAL_VALUE|1
  772. 15:47:59.538 (1538926706)|SLA_END|Cases:1&#124;LoadTime:31&#124;ProcTime:14&#124;CM CUD:0&#124;0&#124;0&#124;New Trigger:0
  773. 15:47:59.538 (1538950574)|CODE_UNIT_FINISHED|SLA
  774. 15:47:59.539 (1539996551)|DML_END|[25]
  775. 15:47:59.548 (1548604995)|CODE_UNIT_FINISHED|caseTimingController invoke(Age)
  776. 15:47:59.550 (1550472159)|VF_APEX_CALL|caseTiming|{!Age}|PageReference: none
  777. 15:48:00.052 (2052319178)|VF_SERIALIZE_VIEWSTATE_BEGIN|066a0000001J88g
  778. 15:48:00.054 (2054670232)|VF_SERIALIZE_VIEWSTATE_END
  779. 15:48:00.059 (2059522320)|CUMULATIVE_LIMIT_USAGE
  780. 15:48:00.059 (2059522320)|LIMIT_USAGE_FOR_NS|(default)|
  781. Number of SOQL queries: 5 out of 100
  782. Number of query rows: 12 out of 50000
  783. Number of SOSL queries: 0 out of 20
  784. Number of DML statements: 1 out of 150
  785. Number of DML rows: 1 out of 10000
  786. Maximum CPU time: 276 out of 10000
  787. Maximum heap size: 0 out of 6000000
  788. Number of callouts: 0 out of 100
  789. Number of Email Invocations: 0 out of 10
  790. Number of future calls: 0 out of 50
  791. Number of queueable jobs added to the queue: 0 out of 50
  792. Number of Mobile Apex push calls: 0 out of 10
  793.  
  794. 15:48:00.059 (2059522320)|LIMIT_USAGE_FOR_NS|csmrgp|
  795. Number of SOQL queries: 7 out of 100
  796. Number of query rows: 6 out of 50000
  797. Number of SOSL queries: 0 out of 20
  798. Number of DML statements: 0 out of 150
  799. Number of DML rows: 0 out of 10000
  800. Maximum CPU time: 0 out of 10000
  801. Maximum heap size: 0 out of 6000000
  802. Number of callouts: 0 out of 100
  803. Number of Email Invocations: 0 out of 10
  804. Number of future calls: 0 out of 50
  805. Number of queueable jobs added to the queue: 0 out of 50
  806. Number of Mobile Apex push calls: 0 out of 10
  807.  
  808. 15:48:00.059 (2059522320)|TOTAL_EMAIL_RECIPIENTS_QUEUED|0
  809. 15:48:00.059 (2059522320)|STATIC_VARIABLE_LIST|
  810. Boolean:_static_BYPASS_SHARING:0
  811. Set<String>:_static_ExecutedTriggers:0
  812. String:_static_MERGED_CASE_STATUS:0
  813. String:_sfdcSuppressedCodeLocations:0
  814. String:_static_CUSTOM_MERGE_OPTIONS:0
  815. long:serialVersionUID:0
  816. int:SIZE:0
  817. String:_sfdcSuppressedCodeLocations:0
  818. String:_sfdcAdditionalCodeLocations:0
  819. int:SIZE:0
  820. String:_sfdcAdditionalCodeLocations:0
  821. String:_static_AUTO_CASE_STATUS:0
  822. String:__sfdcProperties:0
  823. String:_sfdcAdditionalCodeLocations:0
  824. List<Id>:_static_oldIds:0
  825. double:NEGATIVE_INFINITY:0
  826. String:_static_ERROR_HANDLING:0
  827. Integer:_static_MAX_RESULTS:0
  828. Boolean:_static_ENABLE_AUTO_MERGE:0
  829. String:_sfdcSuppressedCodeLocations:0
  830. List<String>:_static_includeFeedTypes:0
  831. char[]:DigitTens:0
  832. int:MAX_VALUE:0
  833. Boolean:_static_ENABLE_FUTURE_ATTACHMENTS:0
  834. String:_sfdcSuppressedCodeLocations:0
  835. Map<String,String>:_static_OBJ_LABELS:0
  836. String:_static_CRITERIA_FORMULA:0
  837. long:serialVersionUID:0
  838. String:__sfdcProperties:0
  839. String:_sfdcAdditionalCodeLocations:0
  840. String:_sfdcAdditionalCodeLocations:0
  841. int:MIN_EXPONENT:0
  842. String:__sfdcInnerTypes:0
  843. String:_sfdcSuppressedCodeLocations:0
  844. long:serialVersionUID:0
  845. double:MAX_VALUE:0
  846. Integer:_static_AUTO_MERGE_TIME_RANGE:0
  847. char[]:digits:0
  848. int:BYTES:0
  849. String:_static_AUTO_MERGE_FORMULA:0
  850. String:_sfdcSuppressedCodeLocations:0
  851. int:MAX_EXPONENT:0
  852. double:POSITIVE_INFINITY:0
  853. String:_sfdcAdditionalCodeLocations:0
  854. String:_static_DUPLICATES_LABEL:0
  855. String:_sfdcSuppressedCodeLocations:0
  856. String:_sfdcAdditionalCodeLocations:0
  857. String:_sfdcAdditionalCodeLocations:0
  858. String:__sfdcProperties:0
  859. char[]:DigitOnes:0
  860. String:__sfdcProperties:0
  861. String:_sfdcAdditionalCodeLocations:0
  862. String:_sfdcSuppressedCodeLocations:0
  863. String:_static_SET_MERGED_PICKLIST:0
  864. String:_sfdcAdditionalCodeLocations:0
  865. int[]:sizeTable:0
  866. Integer:_static_CASE_MERGE_LIMIT:0
  867. int:BYTES:0
  868. Boolean:FALSE:0
  869. double:MIN_VALUE:0
  870. List<Id>:_static_newIds:0
  871. double:NaN:0
  872. String:_static_MERGE_BODY_AS_COMMENT:0
  873. Boolean:_static_ENABLE_DUPLICATE_GROUPS:0
  874. double:MIN_NORMAL:0
  875. Boolean:TRUE:0
  876. int:MIN_VALUE:0
  877. Map<String,csmrgp__CaseMergeSettings__c>:_static_objSettingsMap:0
  878. Boolean:_static_RESTRICT_BY_RECORDTYPE:0
  879.  
  880. 15:48:00.059 (2059522320)|CUMULATIVE_LIMIT_USAGE_END
  881.  
  882. 15:48:00.059 (2059785707)|CODE_UNIT_FINISHED|VF: /apex/caseTiming
  883. 15:48:00.061 (2061412068)|EXECUTION_FINISHED
  884. 15:48:00.064 (2064540959)|CUMULATIVE_PROFILING_BEGIN
  885. 15:48:00.064 (2064540959)|CUMULATIVE_PROFILING|SOQL operations|
  886. (csmrgp): com.salesforce.api.Database.query(String): executed 4 times in 423 ms
  887. (csmrgp): com.salesforce.api.Database.query(String): executed 1 time in 355 ms
  888. Trigger.assignDefaultEntitlement: line 10, column 1: [Select Name, Id From User where Name In ('Matthew Bennett', 'Emily Hurley',
  889. 'Matthew Keen', 'Oliver Lucas', 'Callum Mackay', 'Sarah Plenty', 'Cole Charron')]: executed 1 time in 24 ms
  890. Trigger.assignDefaultEntitlement: line 7, column 1: [Select e.Id From Entitlement e where e.Name = 'EPS Support Process']: executed 1 time in 7 ms
  891. Trigger.CompleteMilestone: line 9, column 1: [Select cm.IsViolated, cm.IsCompleted, cm.Id, MilestoneType.Name, cm.CompletionDate, cm.CaseId
  892. From CaseMilestone cm Where cm.CaseId IN :CaseID]: executed 1 time in 6 ms
  893. Class.caseTiming.<init>: line 6, column 1: [select id from businesshours where isDefault = True]: executed 1 time in 4 ms
  894. (csmrgp): [SELECT Case__c,Case_Status__c,Has_Parent__c FROM Duplicate_Case__c WHERE Case__c IN :caseIds LIMIT 10000]: executed 1 time in 3 ms
  895. Class.caseTiming.<init>: line 7, column 1: [select id from businesshours where isDefault = False]: executed 1 time in 1 ms
  896.  
  897. 15:48:00.064 (2064540959)|CUMULATIVE_PROFILING|No profiling information for SOSL operations
  898. 15:48:00.064 (2064540959)|CUMULATIVE_PROFILING|DML operations|
  899. Class.caseTimingController.Age: line 25, column 1: Update: Case: executed 1 time in 1475 ms
  900. (csmrgp): Update: List<csmrgp__Duplicate_Case__c>: executed 1 time in 0 ms
  901.  
  902. 15:48:00.064 (2064540959)|CUMULATIVE_PROFILING|method invocations|
  903. External entry point: public void Age(): executed 1 time in 1476 ms
  904. External entry point: public void invoke(): executed 1 time in 40 ms
  905. External entry point: public void invoke(): executed 1 time in 38 ms
  906. Class.caseTimingController.<init>: line 10, column 1: global SObject getRecord(): executed 1 time in 20 ms
  907. External entry point: public void invoke(): executed 1 time in 9 ms
  908. Class.caseTimingController.<init>: line 7, column 1: global caseTiming(): executed 1 time in 5 ms
  909. Trigger.assignDefaultEntitlement: line 2, column 1: global static Boolean isRunningTest(): executed 1 time in 1 ms
  910. External entry point: public void invoke(): executed 1 time in 0 ms
  911. Trigger.caseTimingCalcTime: line 3, column 1: global static System.Url getCurrentRequestUrl(): executed 2 times in 0 ms
  912. Trigger.caseTimingCalcTime: line 6, column 1: public Boolean contains(String): executed 1 time in 0 ms
  913. Class.caseTimingController.Age: line 18, column 1: public static String valueOf(Object): executed 2 times in 0 ms
  914.  
  915. 15:48:00.064 (2064540959)|CUMULATIVE_PROFILING_END
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